RE: server difficulties coming from LC7, or new host?

2016-03-20 Thread Ralph DiMola
David Simpson said >I have found LiveCode to be very responsive. I agree. The LC support was magnificent during the move and I received responses to my requests in minutes. Be sure to use the emergency support option when reporting problems that are blockers. Between Heather's coordination of

Re: server difficulties coming from LC7, or new host?

2016-03-19 Thread David Simpson
Phil, Did you open a support ticket? I have found LiveCode to be very responsive. It would potentially be helpful for them to see a simple recipe stack which duplicates the problem. Maybe there is some global config parameter which needs changed - and they could test and resolve it very

RE: server difficulties coming from LC7, or new host?

2016-03-19 Thread Ralph DiMola
March 16, 2016 2:38 PM To: How to use LiveCode; LiveCode Developer List Subject: server difficulties coming from LC7, or new host? Hi folks, Summary: Since diesel was moved to the new hosting provider last weekend, my main customer's relatively stable client/server system no longer works

server difficulties coming from LC7, or new host?

2016-03-19 Thread Phil Davis
Hi folks, Summary: Since diesel was moved to the new hosting provider last weekend, my main customer's relatively stable client/server system no longer works. I'm trying to understand why. (The server code is in my customer's on-rev account, not on a LAN server.) I have adjusted

Re: server difficulties coming from LC7, or new host?

2016-03-19 Thread Phil Davis
Submitted as bug #17153 On 3/16/16 11:46 AM, David Simpson wrote: Phil, Did you open a support ticket? I have found LiveCode to be very responsive. It would potentially be helpful for them to see a simple recipe stack which duplicates the problem. Maybe there is some global config parameter

Re: server difficulties coming from LC7, or new host?

2016-03-19 Thread Mark Waddingham
Hi Phil, On 2016-03-16 19:37, Phil Davis wrote: Hi folks, I'm probably leaving out some vital info, so feel free to ask. I'm getting nowhere right now, so I'll greatly appreciate any insight you can offer. I would love to discover that I'm overlooking something simple. (Hey, I can always hope!)

Re: server difficulties coming from LC7, or new host?

2016-03-18 Thread Phil Davis
David, Ralph, MarkW and others - THANKS for your feedback! This truly is an amazing community. I'll see if I can put together a recipe stack. Thanks to all - Phil On 3/16/16 11:46 AM, David Simpson wrote: Phil, Did you open a support ticket? I have found LiveCode to be very responsive. It