Re: Some VNC devices not rendering on IOS
Just an FYI, I read something online about how that error comes up when you're using self-signed vs not-self-signed or insecure certs...but it still doesn't make sense that it's only happening for specific VNC connections on iOS. I'd be glad to assist in debugging this in any way possible. -- Sent from: http://apache-guacamole-general-user-mailing-list.2363388.n4.nabble.com/
Re: Some VNC devices not rendering on IOS
An AMX touch panel is a graphical control interface for a line of business/enterprise grade home control/automation systems. they're used to control projectors, screens, sources, etc in conference rooms and classrooms. They have a VNC (and Telnet) listener on them, so you can connect to it from any VNC client and interact with it. See the same interface as the user physically at the panel. I usually do remote support for our classrooms and conference rooms use VNC. Guacamole has been a great tool for this, as it allows me to set up every possible ahead of time (don't need to copy & paste an IP from a spreadsheet every time someone needs help), as well as allow my team to do the same. iPad & iPhone version = 11.3.1 This issue occurs on both Chrome and Safari. Guac is 0.9.14, Docker image. I just tried debugging with Safari. When trying to connect to one of the aforementioned devices: > WebSocket network error: The operation couldn't be completed. (OSStatus > error-9807). When trying to connect to VNC on a Windows PC... no errors, connects, perfect. -- Sent from: http://apache-guacamole-general-user-mailing-list.2363388.n4.nabble.com/
Re: Some VNC devices not rendering on IOS
On Fri, May 25, 2018, 08:08 takowrote: > Hi, > > Not sure what exactly the problem is, but I have some devices that allow a > connection over VNC. I am having problems with AMX touch panel (for > automation/AV control) in a business environment. What is AMX touch panel? Works great in a desktop > browser and Android Chrome. Now, I have an iPad & Phone as well, and I have > connections that when opened...the connection is established, but all I see > is a black screen. I am able to interact, I just can't see what I'm doing. > Have you tried connecting to the iOS device with a debugger to see whether the browser is logging JavaScript errors? Is the browser in question iOS Safari? What version of iOS? What version of Guacamole? I am able to open a Windows desktop (with a VNC server installed) just fine > across all devices. > > I was wondering if it's related to resolution/scaling or something else. If > there's any technical information or debugging I can do, that'd be great. There shouldn't be any distinction between client devices as far as the VNC server is concerned. I'm not sure what might be going on here, but there isn't anything which could be browser-specific that would be visible to the VNC server. There are browser- and platform-specific matters which the client needs to deal with, but the VNC server always has the same client in all cases (guacd), and the VNC server would see only guacd and the same behavior regardless of what you're using the access Guacamole. It's interesting that you're only seeing this with certain combinations, but the cause must be something else. - Mike
Some VNC devices not rendering on IOS
Hi, Not sure what exactly the problem is, but I have some devices that allow a connection over VNC. I am having problems with AMX touch panel (for automation/AV control) in a business environment. Works great in a desktop browser and Android Chrome. Now, I have an iPad & Phone as well, and I have connections that when opened...the connection is established, but all I see is a black screen. I am able to interact, I just can't see what I'm doing. I am able to open a Windows desktop (with a VNC server installed) just fine across all devices. I was wondering if it's related to resolution/scaling or something else. If there's any technical information or debugging I can do, that'd be great. -- Sent from: http://apache-guacamole-general-user-mailing-list.2363388.n4.nabble.com/