[libreoffice-users] RE: 0xc0000005 error in RPCRT4.dll from soffice.bin)
Dennis E. Hamilton wrote [Back to the original topic...] I somehow missed the resolution to the behavior you saw. Was this related to the problem of a Java dependency not being satisfied (something that LO didn't break although a workaround is available here) or something else? - Dennis I don't know what was causing the original problem. I was running the latest version of Java but, just in case, I downloaded it again and re-installed. That made no difference to the problem. What did resolve the problem was to change the compatibility mode for swriter.exe to Windows 7. That's what led me to wonder whether LO 3.6 was fully Windows 8 ready? Since then I have set Windows 7 as the compatibility mode for all other LO components. -- View this message in context: http://nabble.documentfoundation.org/RE-0xc005-error-in-RPCRT4-dll-from-soffice-bin-tp4024539p4024599.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin
Don, Thanks for your suggestion, I did do a Google search before posting on here and none of the replies were terribly helpful. I have found a temporary solution; setting compatibility mode for swriter.exe to Windows 7 removes the problem completely. I'm now wondering whether LO 3.6 is truly Windows 8 ready? Thank you everyone for helping. -- View this message in context: http://nabble.documentfoundation.org/0xc005-error-in-RPCRT4-dll-from-soffice-bin-tp4023874p4024319.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: Windows 8 Compatibility (was RE: [libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin)
Jay Lozier wrote Dennis, The problem then is properly explaining to Win8 users what they should expect in terms of compatibility. But even so, I fear a large number of users will not either pay attention to the vendor statements or be confused by the MS advertising and believe that all software will work with the new UI like the advertised apps. It probably will be a lesser problem with FOSS projects because a higher portion of the user base is more technically astute. If we are having this discussion then the majority of users will be confused by this issue. The scenario, IMHO, is * who will the user blame * : MS or the software vendor? IMHO, I think the compatibility definition is caused by MS being schizophrenic with the OS and trying to make work on tablets/phones and desktops the same way. Jay FWIW it wasn't my intention to blame anybody. I had hoped I might be helping by highlighting what appears to me to be a minor issue with LO3.6 and Windows 8? I like to think I am more technically astute that the norm, although now retired I spent over 30 years as a sysprog working with large IBM mainframe operating systems. I'm running Windows 8 only because the upgrade price was too good to miss, other wise I'd have stayed with 7. I'm not using TIFKAM at all (sorry, TIFKAM - The Interface Formerly Known As Metro) I'm a pure desktop user. I suspect the vast majority of current Windows 8 users are pretty similar. I also agree that MS is trying to face two ways at once with Windows 8, the clunky integration of the desktop into TIFKAM looks to me like a product rushed to market to prevent MS getting left behind in the rush to tablets. I appreciate that there will always be a lag on FOSS when the base OS is upgraded. I asked my original question on here to find out whether this was a known issue and whether anyone else has seen this (very minor) problem. I have posted it as a bug though I am still not certain that it's not my problem after all. My main intention is to help not complain, I'm sorry if my comment about LO not being Windows 8 ready came across as a complaint. Thank you all for the help and advice you provide. I wish I were able to help more but I think my skills are now probably best suited to a museum! -- View this message in context: http://nabble.documentfoundation.org/Windows-8-Compatibility-was-RE-libreoffice-users-Re-0xc005-error-in-RPCRT4-dll-from-soffice-bin-tp4024389p4024465.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-users] 0xc0000005 error in RPCRT4.dll from soffice.bin
Since installing Windows 8 I've been getting fairly regular 0xc005 errors from module RPCRT4.dll caused by soffice.bin. A copy of a typical event log entry is below. I have not yet been able to establish the actual circumstances under which this error occurs but it's while using LibreOffice Writer, the application hangs for several seconds with the disk activity light on (presumably while a dump is written) and then all is well again. There is no crash, just this unresponsive hang and the related error in the event log, otherwise LibreOffice Writer works (apparently) perfectly. I've had this problem with both 3.6.3 and now with 3.6.4 and it's only appeared since I installed Windows 8 (32 bit). I understand that it might be my problem (ie. caused by something else on my laptop) but I thought I'd see whether this is a known issue? Many thanks for looking. Log Name: Application Source:Application Error Date: 12/12/2012 10:56:09 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: ubuysa Description: Faulting application name: soffice.bin, version: 3.6.4.3, time stamp: 0x50b62e37 Faulting module name: RPCRT4.dll, version: 6.2.9200.16384, time stamp: 0x50108bf5 Exception code: 0xc005 Fault offset: 0x00011a2c Faulting process ID: 0x1764 Faulting application start time: 0x01cdd844381e5bca Faulting application path: C:\Program Files\LibreOffice 3.6\program\soffice.bin Faulting module path: C:\Windows\system32\RPCRT4.dll Report ID: c4fa1adf-4439-11e2-aff6-001b24703463 Faulting package full name: Faulting package-relative application ID: Event Xml: Event xmlns=http://schemas.microsoft.com/win/2004/08/events/event; System Provider Name=Application Error / EventID Qualifiers=01000/EventID Level2/Level Task100/Task Keywords0x80/Keywords TimeCreated SystemTime=2012-12-12T08:56:09.0Z / EventRecordID8685/EventRecordID ChannelApplication/Channel Computerubuysa/Computer Security / /System EventData Datasoffice.bin/Data Data3.6.4.3/Data Data50b62e37/Data DataRPCRT4.dll/Data Data6.2.9200.16384/Data Data50108bf5/Data Datac005/Data Data00011a2c/Data Data1764/Data Data01cdd844381e5bca/Data DataC:\Program Files\LibreOffice 3.6\program\soffice.bin/Data DataC:\Windows\system32\RPCRT4.dll/Data Datac4fa1adf-4439-11e2-aff6-001b24703463/Data Data /Data Data /Data /EventData /Event -- View this message in context: http://nabble.documentfoundation.org/0xc005-error-in-RPCRT4-dll-from-soffice-bin-tp4023874.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin
Thanks Tom. I must confess I didn't realise LO used a user profile, that will teach me to look more carefully! I have reset the profile (renamed the old folder) and LO seems to be behaving itself now, it's early days though ;) Many thanks for your prompt and helpful answer. -- View this message in context: http://nabble.documentfoundation.org/0xc005-error-in-RPCRT4-dll-from-soffice-bin-tp4023874p4023915.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-users] Re: 0xc0000005 error in RPCRT4.dll from soffice.bin
Sadly the user profile seems not to be the problem. With a refreshed profile and no customisation at all I'm still getting this error. Since it doesn't seem to be a known issue it's probably something unique to my laptop. I'll do some more digging. Thanks again. -- View this message in context: http://nabble.documentfoundation.org/0xc005-error-in-RPCRT4-dll-from-soffice-bin-tp4023874p4023949.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
