Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Tom Davies
Hi :)

I think it depends on how you educate new users.  If we continue to be rude  
demand that new new users obey 1 certain way of doing things before we even 
consider helping them then i think that is unlikely to enamour people.  Perhaps 
when people ask questions we could just start with the RTFM answer that got 
linux such a wonderful reputation.  At least then they would have something to 
work with.

Regards from
Tom :)







From: Robert Holtzman hol...@cox.net
To: users@libreoffice.org
Sent: Wed, 16 February, 2011 7:37:18
Subject: Re: [libreoffice-users] top- or bottom- quoting

On Tue, Feb 15, 2011 at 04:36:49PM -0800, MR ZenWiz wrote:
 On Tue, Feb 15, 2011 at 3:48 PM, Robert Holtzman hol...@cox.net wrote:
 :
 
  Is there something wrong with educating new users?
 
 
 Only that it takes some effort, like bottom posting, being courteous,
 keeping logical threads, posting only what needs to be posted and so
 on.
 
 IOW, too much work for the lazy.

So now we're bending over backwards to cater to the lazy? You maybe, not
me.

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Luuk
On 16-02-11 09:38, Tom Davies wrote:
 Hi :)

 I think it depends on how you educate new users.  If we continue to be rude 
  
 demand that new new users obey 1 certain way of doing things before we even 
 consider helping them then i think that is unlikely to enamour people.  
 Perhaps 
 when people ask questions we could just start with the RTFM answer that got 
 linux such a wonderful reputation.  At least then they would have something 
 to 
 work with.

 Regards from
 Tom :)

We dont need to be rude  demanding to new users, But some existing
users should actually start reading what other post here, and THINK
about what they are saying.
Some people may think I dont care what others say But that wil not
improve general quality, and readability here.

For most people it should not be a problem to obey certain simple
'rules' (guidelines) here. And i know i am not making these guidelines,
but i'm only asking some attention for it in this thread.

-- 
Luuk


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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Cor Nouws

Tom Davies wrote (16-02-11 09:38)


I think it depends on how you educate new users.


Indeed. Showing them how handy correct quoting and replying is.
Nearly all people can understand that.

Cor

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Tom Davies
Hi :)

Sadly we have to deal with the world as it is rather than the way we would like 
it to be.  Far more people use the wonderful MicroSoft products such as Outlook 
than use all the alternatives added together.

Please can we try to be less unfriendly to people that are new in here?  Top 
posters (first timers asking questions) need to be responded to at the top of 
the thread.  Otherwise they might assume there was no answer in the reply.  
Part 
of that response can be to ask them to bottom-post and check the ends of posts 
but there needs to be something that is directly useful to them in that 
response.  At the moment we often have responses that only appears to criticise 
 
the person and leaves nothing to help them.  That is a waste of their time 
which 
is not ideal if we are trying to attract people.

Most people will only have time to have a quick glance at an email, to triage, 
before deciding whether to deal with it now or leave it to later (often = 
delete).  The first thing that most people see is the top of the email and 
almost all our responses fall into the leave to later or delete straight-away 
category.  If we want people to see us as unhelpful and unfriendly then 
bottom-posting is fine.  


We have to be able to deal with people in the manner they are accustomed to.  
At 
the moment we behave like stereotypical English tourists shouting loudly at 
people in MicroSoft-land and then shouting louder if they don't understand.  
Yes, they don't do thing 'our way'.  Obviously 'our way' is the only 'right 
way' 
but that doesn't necessarily mean we don't want to help them.  Or does it?

Regards from
Tom :)






From: Jean-Francois Nifenecker jean-francois.nifenec...@laposte.net
To: users@libreoffice.org
Sent: Tue, 15 February, 2011 23:47:06
Subject: Re: [libreoffice-users] top- or bottom- quoting


Le 15/02/2011 18:38, Tom Davies a écrit :
 Hi :)

Bottom,

 
 Almost every office user i know (at least the few that use email)  posts at 
the
 top of mails and leaves the previous posts dangling downwards along with any
 signatures.  Some corporate users get all the previous thread deleted off the
 bottom and a disclaimer added to the bottom.  So, at best they stick with the
 defaults, the easiest thing.

I do know how badly office workers use mail, just because of some $µ%@ 
OutlookExpress misbehaviour.

 
 The question is how much we want to alienate first-time users and office 
users?
 Who is more important to please, 'geeks' or potential new users?
 
 

Bottom quoting (hey, we've got a big furry troll) is the natural way of reading 
texts and answering questions:

 Question 1
Answer 1
 Question 2
Answer 2

and so on.

So no question (pun intended): bottom is the way to go :)

-- Jean-Francois Nifenecker, Bordeaux


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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Luuk
On 16-02-11 14:51, TVCSF Chair wrote:
 I could not agree more.  I have been using OOo and Thunderbird for
 several years now and try to get the people I work around to use free
 rather than MS software.  It is a really hard uphill struggle.
 But I would say that I always have my comments at the top of e-mails
 as that is the way I prefer to set up Thunderbird.  Some people
 obviously prefer to have comments at the bottom, good on them, it
 would be a very boring world if we all liked the same things.

This text is off-topic :'(


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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Mieszko Kaczmarczyk

W dniu 11-02-16 14:51, TVCSF Chair pisze:
Some people obviously prefer to have comments at the bottom, good on 
them, it would be a very boring world if we all liked the same things. 



But everyone read texts from top to bottom.  From primary school to last 
days.  Specjally with latin letters, but I am sure with oriental letters 
too.


Get any book, paper, banner, message, etc, whatever-you-want - always 
from top to bottom.  Even comix.  Very borring?


Give me the only one sample, where read is jumping 
down-up-down-up-down-... from one part of text to other!


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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Jean-Francois Nifenecker


Hello Dave,

Le 16/02/2011 12:44, Tom Davies a écrit :


Sadly we have to deal with the world as it is rather than the way we would like
it to be.


Sure. Does this mean we won't try to educate them?


Far more people use the wonderful MicroSoft products such as Outlook
than use all the alternatives added together.


Indeed.



Please can we try to be less unfriendly to people that are new in here?


Am I? Sorry if my message seemed like that, because it was not the intend.


 Top
posters (first timers asking questions) need to be responded to at the top of
the thread.  Otherwise they might assume there was no answer in the reply.


If you read this very message, you can see that I've edited it in many 
pieces that are very likely to be noticed. I guess ;)


So, top- or bottom-posting is just a part of the mail-user-education: 
editing the original message to get to the point is also very important. 
The sender must think he has to be read, and understood (otherwise 
what's the point at posting at all?). So eliminating the useless parts 
-- which are available upper in the thread anyway -- is a requirement.



The first thing that most people see is the top of the email and
almost all our responses fall into the leave to later or delete straight-away
category.


This is what message editing is all about.


Yes, they don't do thing 'our way'.  Obviously 'our way' is the only 'right way'
but that doesn't necessarily mean we don't want to help them.  Or does it?


No, of course. This is my point: bottom-posting + editing and, from time 
to time explaining. I don't think I ever ignored any message just 
because it was top-answered.



Cheers,
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Jean-Francois Nifenecker, Bordeaux


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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Charles Marcus
On 2011-02-15 12:38 PM, Tom Davies wrote:
 The question is how much we want to alienate first-time users and 
 office users? Who is more important to please, 'geeks' or potential
 new users?

You don't have to alienate them... just some gentle prodding in the
beginning is enough for most people, explaining that it is the style of
the LibO lists to bottom/in-line post, with a link to the 'Learn2Quote'
page posted earlier...

What really irks me are the jerks who simply refuse to abide by a lists
general guidelines... and  they can get away with it here because no one
will ban them for refusing to comply.

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Best regards,

Charles

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Charles Marcus
On 2011-02-16 8:51 AM, TVCSF Chair wrote:
 I could not agree more.  I have been using OOo and Thunderbird for
 several years now and try to get the people I work around to use free
 rather than MS software.  It is a really hard uphill struggle.
 But I would say that I always have my comments at the top of e-mails as
 that is the way I prefer to set up Thunderbird.  Some people obviously
 prefer to have comments at the bottom, good on them, it would be a very
 boring world if we all liked the same things.

But what you seem to be missing is that different email LISTS have
different GUIDELINES... the guidelines for these lists is to bottom-post...

So, when you and others refuse to abide by the guidelines, you are
essentially telling everyone that you are better than them, and/or are
just too damn lazy to adjust your behavior - ie, 'When in Rome...'

Oh, and as to your 'disclaimer' - be advised that I have forwarded your
email on to a few of the gossips I know who are now forwarding on to
many others and posting it on porn websites... feel free to sue me...

-- 

Best regards,

Charles

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread Robert Holtzman
On Wed, Feb 16, 2011 at 07:29:17PM +, Tom Davies wrote:
 Hi :)
 
 No, i wasn't saying that anyone was deliberately unfriendly but i think we 
 need 
 to have better ways of dealing with top-posters because we often give an 
 appearance of rudeness.

Check this site: http://www.catb.org/%7Eesr/faqs/smart-questions.html
especially the part about curt answers.

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-16 Thread MR ZenWiz
On Wed, Feb 16, 2011 at 5:46 PM, Robert Holtzman hol...@cox.net wrote:

 Check this site: http://www.catb.org/%7Eesr/faqs/smart-questions.html
 especially the part about curt answers.


I have often practiced exactly that sort of discussion - but usually
on the technical users' lists.

If we want people to use LibreOffice, it might be a good idea not to
push them away just because they're idiots - er, no, I mean new to
this kind of discussion format.

Yeah, that's the ticket - this isn't Usenet, after all

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[libreoffice-users] top- or bottom- quoting

2011-02-15 Thread Luuk
Hi,

When replying to a message on this list,
What is the best method when talking abot quoting?
Bottom quoting is what i like because it preserves the reading order of
the story.

Luuk

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-15 Thread Stefan Weigel
Hi Luuk,

Am 15.02.2011 16:13, schrieb Luuk:

 When replying to a message on this list,
 What is the best method when talking abot quoting?
 Bottom quoting is what i like because it preserves the reading order of
 the story.

Please refer to this:

http://www.netmeister.org/news/learn2quote.html

Thank you! :-)

Stefan

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-15 Thread Gordon Burgess-Parker

On 15/02/11 15:15, Matthew Young wrote:

Hi,

I prefer top quoting since email clients such as Thunderbird shows the 
text right on top.




No it doesn't - I'm using TBird and it's set to bottom post.
Do you read a book from the bottom up?

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-15 Thread Colin J. Williams



On 15-Feb-11 10:13 AM, Luuk wrote:

Hi,

When replying to a message on this list,
What is the best method when talking abot quoting?
Bottom quoting is what i like because it preserves the reading order of
the story.

Luuk


+1

It would be better if this were set up as a USENET Group.

Colin W.

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-15 Thread Luuk
top-quoting fixed

On 15-02-11 16:15, Matthew Young wrote:
 On 02/15/2011 09:13 AM, Luuk wrote:
 Hi,

 When replying to a message on this list,
 What is the best method when talking abot quoting?
 Bottom quoting is what i like because it preserves the reading order of
 the story.

 Luuk

 Hi,

 I prefer top quoting since email clients such as Thunderbird shows the
 text right on top.

 Matthew



No, they dont, you can configure that ...


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Re: [libreoffice-users] top- or bottom- quoting

2011-02-15 Thread Luuk
On 15-02-11 17:00, Cor Nouws wrote:
 Hi,

 Matthew Young wrote (15-02-11 16:15)
 I prefer top quoting since email clients such as Thunderbird shows the
 text right on top.

 When you hit the space bar, Thunderbird scrolls down in the text of
 the message..

no, i get a message
Advance to next unread message in?


 Shift-Tab the opposite direction - of course.
You mean 'Shift-space'...


 Cor




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Re: [libreoffice-users] top- or bottom- quoting

2011-02-15 Thread Cor Nouws

Hi Luuk,

Luuk wrote (15-02-11 17:06)

On 15-02-11 17:00, Cor Nouws wrote:

Matthew Young wrote (15-02-11 16:15)

I prefer top quoting since email clients such as Thunderbird shows the
text right on top.


When you hit the space bar, Thunderbird scrolls down in the text of
the message..


no, i get a message
Advance to next unread message in?


Yes, that is correct for a short text message. But try this one :-)


Shift-Tab the opposite direction - of course.

You mean 'Shift-space'...


Oops, of course. Apologies :-)





more ...





more 





more ...





more 


does space work up to here?

If not, there must be some hidden config ;-)

Ciao - Cor

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Re: [libreoffice-users] top- or bottom- quoting

2011-02-15 Thread T. R. Valentine
On 15 February 2011 09:15, Matthew Young rs.matthewcom.i...@gmail.com wrote:
 Hi,

 I prefer top quoting since email clients such as Thunderbird shows the text
 right on top.

Clients which top-quote (thanks to M$'s Outlook which started the
trend) are fundamentally broken.


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Re: [libreoffice-users] top- or bottom- quoting

2011-02-15 Thread Robert Holtzman
On Tue, Feb 15, 2011 at 05:38:16PM +, Tom Davies wrote:
 Hi :)
 
 Almost every office user i know (at least the few that use email)  posts at 
 the 
 top of mails and leaves the previous posts dangling downwards along with any 
 signatures.  Some corporate users get all the previous thread deleted off the 
 bottom and a disclaimer added to the bottom.  So, at best they stick with the 
 defaults, the easiest thing.  
 
 
 The question is how much we want to alienate first-time users and office 
 users?  
 Who is more important to please, 'geeks' or potential new users?

Is there something wrong with educating new users?  

-- 
Bob Holtzman
Key ID: 8D549279
If you think you're getting free lunch,
 check the price of the beer

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