Re: [libreoffice-users] My computer.
I got the impression from Tricia's email that she was not aware that she was posting to a group so I doubt that she will see the replies. I'm happy to forward the replies and explain. Charlie. On 01/09/13 22:27, Tricia wrote: Dear Sir or Madam, I bought my computer at the local store here in Ladysmith, B.C. in Canada. The tech. support team with Shaw and my computer store have never heard of you. I am an author and use your office to write my book. I’m not a computer user for more than e-mails and my book. I saved by book in two places as I usually do but when I turned on the computer to start a new chapter, the letters are not only off center but are also almost 2 centimeters high. In my format I have calibri font 12. I was advised to e-mail you as they don’t have a phone number for you. i didn’t use your “frequently asked questions” because it’s such a strange thing, I’m sure there won’t be a question about it. The Shaw tech. support gave me this e-mail. It’s all they have of your office. Please correct this for me. I have limited time. My phone number is 250-245-0451. Yours truly, Patricia Gruenwald pgruen@shaw,ca -- M0WYM Sales @ radiowymsey http://stores.ebay.co.uk/Sales-At-Radio-Wymsey/ http://sales-at-radio-wymsey.ebid.net/ -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] My computer | Text off centre over-large
Hi there Tricia, good to see you here. The good fellows at Shaw|your computer store knew enough to load a substitute for MS Office that didn't cost you anything. They put you on the right road. There isn't a number to phone and don't wait for a call because the price of LibreOffice - zero - doesn't pay for telephone lines. You are working with a product created by people who work hard and smart and for free so that people like you and me can benefit. Your email has arrived at an online community of fellow users, some of whom have lots of tech savvy, some also just use LibreOffice for email and writing books. No money changes hands. We have a few regulars who labor for love. It's handy to consult FAQ's and previous discussions because a few have dealt with the special needs that authors have. With regards to characters that are over large, is this confined to LibreOffice, or possibly a screen display setting? If LibreOffice, is everything over-large? Check the slide at the far bottom right of the status bar. If pulled to the right, that magnifies the screen. if just on the page, possibly text became headings, and you want to revert them to default or play around with styles. It's not always easy to describe (or answer) a problem when all you see are the symptoms, so taking a screenshot (Ctril - PrtSc) and saving it as a pic can show us what you are seeing. It's not yet clear if you are dealing with a software bug or a user situation. Either way, you are welcome to ask more questions because we know that in time you will pay it forward. regards Errol On 2013/09/01 11:27 PM, Tricia wrote: Dear Sir or Madam, I bought my computer at the local store here in Ladysmith, B.C. in Canada. The tech. support team with Shaw and my computer store have never heard of you. I am an author and use your office to write my book. I’m not a computer user for more than e-mails and my book. I saved by book in two places as I usually do but when I turned on the computer to start a new chapter, the letters are not only off center but are also almost 2 centimeters high. In my format I have calibri font 12. I was advised to e-mail you as they don’t have a phone number for you. i didn’t use your “frequently asked questions” because it’s such a strange thing, I’m sure there won’t be a question about it. The Shaw tech. support gave me this e-mail. It’s all they have of your office. Please correct this for me. I have limited time. My phone number is 250-245-0451. Yours truly, Patricia Gruenwald pgruen@shaw,ca -- -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] My computer.
On Sun, 1 Sep 2013 14:27:22 -0700 Tricia pgr...@shaw.ca wrote: Dear Sir or Madam, I bought my computer at the local store here in Ladysmith, B.C. in Canada. The tech. support team with Shaw and my computer store have never heard of you. I am an author and use your office to write my book. I’m not a computer user for more than e-mails and my book. I saved by book in two places as I usually do but when I turned on the computer to start a new chapter, the letters are not only off center but are also almost 2 centimeters high. In my format I have calibri font 12. I was advised to e-mail you as they don’t have a phone number for you. i didn’t use your “frequently asked questions” because it’s such a strange thing, I’m sure there won’t be a question about it. The Shaw tech. support gave me this e-mail. It’s all they have of your office. Please correct this for me. I have limited time. My phone number is 250-245-0451. Yours truly, Patricia Gruenwald pgruen@shaw,ca Hi Patricia, Unfortunately, there are several items in both LO and Windows that could be causing the problem. A good practice when requesting help from a list such as this one is to provide as much information as possible and let the viewers/responders sift through it. This could include make/model of computer, type of display adapter (if known), operating system and version, version of LO (or other app), what you were doing at the time of an error/problem, and any other information that seems pertinent. It is often to also include copies of pertinent log files for review. Some of this is difficult for a non-technical person to determine but provide what you are able and we will request more if needed (and tell you how to get it). Another worthwhile item to provide are screen shots depicting the problem. If you would provide as much of the above information we will try to respond with helpful suggestions. Actually, with the number of authors who use LO, you might well find further information in the FAQs. Tom -- The foolish man seeks happiness in the distance. The wise man grows it under his feet. - James Oppenheim ^^ --... ...-- / -.- --. --... -.-. ..-. -.-. Tom Taylor - retired penguin - KG7CFC AMD Phenom II x4 955 -- 4GB RAM -- 2x1.5TB sata2 openSUSE 13.1_M4-x86_64 KDE 4.11.00, FF 22.0, claws-mail 3.9.2 registered linux user 263467 -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] My computer.
On 09/02/2013 12:52 PM, Thomas Taylor wrote: On Sun, 1 Sep 2013 14:27:22 -0700 Tricia pgr...@shaw.ca wrote: Dear Sir or Madam, I bought my computer at the local store here in Ladysmith, B.C. in Canada. The tech. support team with Shaw and my computer store have never heard of you. I am an author and use your office to write my book. I’m not a computer user for more than e-mails and my book. I saved by book in two places as I usually do but when I turned on the computer to start a new chapter, the letters are not only off center but are also almost 2 centimeters high. In my format I have calibri font 12. I was advised to e-mail you as they don’t have a phone number for you. i didn’t use your “frequently asked questions” because it’s such a strange thing, I’m sure there won’t be a question about it. The Shaw tech. support gave me this e-mail. It’s all they have of your office. Please correct this for me. I have limited time. My phone number is 250-245-0451. Yours truly, Patricia Gruenwald pgruen@shaw,ca Hi Patricia, Unfortunately, there are several items in both LO and Windows that could be causing the problem. A good practice when requesting help from a list such as this one is to provide as much information as possible and let the viewers/responders sift through it. This could include make/model of computer, type of display adapter (if known), operating system and version, version of LO (or other app), what you were doing at the time of an error/problem, and any other information that seems pertinent. It is often to also include copies of pertinent log files for review. Some of this is difficult for a non-technical person to determine but provide what you are able and we will request more if needed (and tell you how to get it). Another worthwhile item to provide are screen shots depicting the problem. If you would provide as much of the above information we will try to respond with helpful suggestions. Actually, with the number of authors who use LO, you might well find further information in the FAQs. Tom Patricia I assume that you have a Windows computer. Which version of LibreOffice do you have installed on your computer? 3.6.7, 4.0.5, 4.1.1? or something else. As for your computer company not knowing about LibreOffice, you can always ask them why they have not kept up with the FOSS [Free and Open Source Software] that gives their customer an option over buying expensive alternatives. Most local, regional, and large computer company tech support people should be aware of FOSS and LibreOffice. Some might have heard of OpenOffice.org, which was predecessor to LibreOffice and Apache Office. -- Is the entire display, not just LibreOffice's window, affected by this off center and text height issue? If the entire displayed image on the monitor it off-center or the wrong size, then it may be a computer issue and not a LibreOffice issue. At the bottom right of the LibreOffice screen/window, there is page viewing option. There is a set of small icons showing pages. You should use the left most icon or the middle one. The rightmost one will display two pages and if you have only one page, then it will be off center to the right. Then there is the slider. This will zoom in and out for viewing the page. You can use the slider and adjust it to 100%. You can use the top tool bar option of View, then Zoom, to adjust the page view with some other options. I would adjust the zoom and viewable page size to the best one for you typing and editing needs. I thank you for remembering to save your book files in several places. Are you saving one set of book files on the internal drive and another set onto an external USB hard drive, or a good quality USB thumb-drive or flash drive? I tend to save copies of my important files, pictures, etc. several places. I have several hard drives in my system so I save a set on my default drive, then an internal backup set on a different physical drive, and then at least one set on an external USB hard drive. Since my photo drive is over 70 GB of size, I could also save the photos, by year, onto flash drives, and store them in a box in my desk drawer. Too many people do not keep a good set of backups for their data. There are even online services like Carbonite.com [or something like that] that is unlimited storage for one computer for under $60 USD a year. That might be a good option for a writer as well. - Just to let you know, I know at least one author that used LibreOffice, since its first release, to write his 2 to 4 books [paperback novels and smaller] every year. This author is Piers Anthony. He writes mostly SciFi and Fantasy books, but some non-fiction once in a while. He chose LibreOffice for its Macro ability. He does use Linux though, but he does have one Windows computer, he stated in an author's note. I
[libreoffice-users] My computer.
Dear Sir or Madam, I bought my computer at the local store here in Ladysmith, B.C. in Canada. The tech. support team with Shaw and my computer store have never heard of you. I am an author and use your office to write my book. I’m not a computer user for more than e-mails and my book. I saved by book in two places as I usually do but when I turned on the computer to start a new chapter, the letters are not only off center but are also almost 2 centimeters high. In my format I have calibri font 12. I was advised to e-mail you as they don’t have a phone number for you. i didn’t use your “frequently asked questions” because it’s such a strange thing, I’m sure there won’t be a question about it. The Shaw tech. support gave me this e-mail. It’s all they have of your office. Please correct this for me. I have limited time. My phone number is 250-245-0451. Yours truly, Patricia Gruenwald pgruen@shaw,ca -- To unsubscribe e-mail to: users+unsubscr...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
