[libreoffice-users] Re: Unsubscribing from this list

2012-01-22 Thread Ken Springer

On 1/22/12 8:10 AM, webmaster for Kracked Press Productions wrote:

On 01/22/2012 08:52 AM, Stefan Weigel wrote:

Hi,

Am 22.01.2012 14:44, schrieb Jonathon Waterman:


Though I hate to recommend a competitor's services, and may take a little
flack for doing so. For those who do have a individual question and want an
answer and nothing more, perhaps they should consider asking their question
at  http://user.services.openoffice.org/

Nothing wrong about your recommendation. In fact, it´s the
recommendation from the LibreOffice website:
http://www.libreoffice.org/get-help/ which also links to
http://user.services.openoffice.org/en/forum/

;-)

Stefan

If I remember correctly, we are working on finding the best forum
package for our needs.
The OOo link was, most likely, placed there when LO was just starting
out almost a year ago.  Now we have so many people helping out with the
email lists, we should drop that link and add out forum, if it is
running now.

Nabble, so I have been told, may work enough like a regular forum, for
now.  It seems people are using that sometimes to ask questions and read
the answers.  We do need a browser-based help center/forum/list for
those who do not want to deal with an email list service.  Those with
limited bandwidth, or limited email inbox size would not want to receive
all these emails when they want to deal with posts only for their
question/answer.


I don't know if LO has some way of determining accurately how many users 
use which interface, but if the do, I wouldn't trust those numbers to be 
accurate as to which interface is preferred.


The accuracy of those numbers would be OT, so I'll say no more.


--
Ken

Mac OS X 10.6.8
Firefox 9.0.1
Thunderbird 9.0.1
LibreOffice 3.4.4


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Re: [libreoffice-users] Re: Unsubscribing from this list

2012-01-21 Thread Tanstaafl

On 2012-01-20 7:30 PM, Harold Fuchs hwfa.gmanen...@gmail.com wrote:

Unsubscribing by clicking a link in an e-mail assumes the person
receives HTML mail. Some force text only in which case the link won't work.


It does for me, and my Thunderbird is set to plain text by default.

In fact the email you sen was received as plain text and the links at 
the bottom were clickable. I think that is a function of the MUA, so if 
it doesn't work for you, you could always switch to a MUA that does.


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[libreoffice-users] Re: Unsubscribing from this list

2012-01-21 Thread Ken Springer

On 1/20/12 7:10 PM, Ken Springer wrote:

Prior to the update to the netiquette wiki page, there was a link to a
web page that told people how to make posts to newsgroups.


Found it   :-)

--
Ken

Mac OS X 10.6.8
Firefox 9.0.1
Thunderbird 9.0.1
LibreOffice 3.4.4


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Re: [libreoffice-users] Re: Unsubscribing from this list

2012-01-21 Thread Robert Holtzman
On Sat, Jan 21, 2012 at 09:43:29AM -0700, Ken Springer wrote:
 On 1/20/12 7:10 PM, Ken Springer wrote:
 Prior to the update to the netiquette wiki page, there was a link to a
 web page that told people how to make posts to newsgroups.
 
 Found it   :-)

Congratulations. Now, how about posting it?

-- 
Bob Holtzman
If you think you're getting free lunch, 
check the price of the beer.
Key ID: 8D549279

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[libreoffice-users] Re: Unsubscribing from this list

2012-01-21 Thread Ken Springer

On 1/21/12 12:51 PM, Robert Holtzman wrote:

On Sat, Jan 21, 2012 at 09:43:29AM -0700, Ken Springer wrote:

On 1/20/12 7:10 PM, Ken Springer wrote:

Prior to the update to the netiquette wiki page, there was a link to a
web page that told people how to make posts to newsgroups.


Found it   :-)


Congratulations. Now, how about posting it?



LOL!!  I was so excited about finding it, I never thought about posting it.

http://www.netmeister.org/news/learn2quote2.html#ss2.3

--
Ken

Mac OS X 10.6.8
Firefox 9.0.1
Thunderbird 9.0.1
LibreOffice 3.4.4


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Re: [libreoffice-users] Re: Unsubscribing from this list

2012-01-21 Thread Cliff Scott
** Reply to message from Harold Fuchs hwfa.gmanen...@gmail.com on Sat, 21
Jan 2012 00:30:56 -

 Dan Lewis elderdanle...@gmail.com wrote in message 
 news:1327076124.1667.6.camel@dan-ubuntu...
  On Fri, 2012-01-20 at 09:23 -0500, drew wrote:
  On Fri, 2012-01-20 at 14:32 +0100, Cor Nouws wrote:
   drew wrote (20-01-12 14:25)
  
Well, maybe some of it is that we are more then happy to make it dead
simple (one click on a web page) to get them subscribed...
  
   Ah, do we offer so much service :-)
   Then indeed we should do the same for un-subscribing. (Or make
   subscribing 'difficult')
 
  *chuckling*... well I suspect that the sad truth is that even if it is
  one click on a URL in the footer of each and every email, to start the
  unsubscribe process, there will still be someone that just can't quite
  manage.
 - Cor
 - http://nl.libreoffice.org
 
 After just reading the instructions on how to unsubscribe from this
  list, it seems that it is made far too complex. Having
  To unsubscribe click: users+unsubscr...@global.libreoffice.org
  in the footer of emails. (Surprise to some, but some html emails will
  not have this header and I don't know why.) Still we would still have to
  remind some to reply to the confirmation email they were sent by the
  mailing list.
 
 Unsubscribing by clicking a link in an e-mail assumes the person receives 
 HTML mail. Some force text only in which case the link won't work.
 
 Others *send* text only so perhaps the Unsubscribe instruction doesn't get 
 included (???) but, even if it does, it won't be clickable.
 
 There have even been people who make great contributions to this list who 
 complain about HTML e-mail.

What you say may be true for some email clients, but definitely not for all.
I'm one of those who have no use for HTML so HTML codes are stripped out as
it comes in, but the content, including links, is preserved. I just have to
double click the link to make it work.

Cliff

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[libreoffice-users] Re: Unsubscribing from this list

2012-01-20 Thread Pedro

drewjensen wrote
 
 Well, maybe some of it is that we are more then happy to make it dead
 simple (one click on a web page) to get them subscribed... they don't
 really have to read or understand much of anything. But if you want to
 leave..different story - then we say- on your own buddy, or What you
 can't read or Man are you stupid.
 
 Maybe make that link in the footer of each email a real unsubscribe URl,
 as we do to help get them subscribed, and not just a link to a help
 page. 
 

+1

If there are complains from people on getting out (and they obviously
managed to get in), it seems to me that the two processes aren't equally
simple.

Again, why isn't there a simple link to unsubscribe in each messages footer
instead of a link to Instructions on how to unsubscribe? It takes only two
clicks to subscribe and reading a whole page of instructions to unsubscribe.

Try to find this link in the instructions page:
users+unsubscribe(AT)global.libreoffice.org

Compare that to clicking on link at
http://www.libreoffice.org/get-involved/

Just my 2 cents

--
Pedro

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[libreoffice-users] Re: Unsubscribing from this list

2012-01-20 Thread NoOp
On 01/20/2012 06:12 AM, Pedro wrote:
 
 drewjensen wrote
 
 Well, maybe some of it is that we are more then happy to make it dead
 simple (one click on a web page) to get them subscribed... they don't
 really have to read or understand much of anything. But if you want to
 leave..different story - then we say- on your own buddy, or What you
 can't read or Man are you stupid.
 
 Maybe make that link in the footer of each email a real unsubscribe URl,
 as we do to help get them subscribed, and not just a link to a help
 page. 
 
 
 +1
 
 If there are complains from people on getting out (and they obviously
 managed to get in), it seems to me that the two processes aren't equally
 simple.
 
 Again, why isn't there a simple link to unsubscribe in each messages footer
 instead of a link to Instructions on how to unsubscribe? It takes only two
 clicks to subscribe and reading a whole page of instructions to unsubscribe.
 
 Try to find this link in the instructions page:
 users+unsubscribe(AT)global.libreoffice.org
...
http://www.libreoffice.org/get-help/
quote
Mailing lists: The user support mailing list address is our main channel
for LibreOffice users needing help with a problem:
users@global.libreoffice.org. You need to subscribe to the list first
before you can post a question. To do that, just send an empty message
(no subject line, no message body) to
users+subscr...@global.libreoffice.org. Instructions will be mailed back
to you immediately (check for new mail, and check your spam/bulk mail
folder just in case). For information about our other mailing lists,
please visit the global mailing list index. For detailed instructions
about unsubscribing from a mailing list, please click here.
/quote

Clicking 'please click here' links to:
http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/

On the http://www.libreoffice.org/get-help/mailing-lists/ page:
quote
Information on how to unsubscribe from a list is sent to you in the
confirmation e-mail, and is also added to the footer of every message
posted. (If you need detailed instructions about unsubscribing from a
mailing list, please click here.)
/quote

Clicking 'please click here' links to:
http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/

So I'm not sure what else can be done.



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[libreoffice-users] Re: Unsubscribing from this list

2012-01-20 Thread Pedro

NoOp wrote
 
 So I'm not sure what else can be done.
 -- 
 For unsubscribe instructions e-mail to: users+help@.libreoffice
 

Simple! Just replace the link to the *instructions* e-mail for a link to the
actual *unsubscribe* e-mail.

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Re: [libreoffice-users] Re: Unsubscribing from this list

2012-01-20 Thread drew
On Fri, 2012-01-20 at 11:51 -0800, NoOp wrote:
 On 01/20/2012 11:48 AM, NoOp wrote:
  On 01/20/2012 06:12 AM, Pedro wrote:
  
  drewjensen wrote
  
  Well, maybe some of it is that we are more then happy to make it dead
  simple (one click on a web page) to get them subscribed... they don't
  really have to read or understand much of anything. But if you want to
  leave..different story - then we say- on your own buddy, or What you
  can't read or Man are you stupid.
  
  Maybe make that link in the footer of each email a real unsubscribe URl,
  as we do to help get them subscribed, and not just a link to a help
  page. 
  
  
  +1
  
  If there are complains from people on getting out (and they obviously
  managed to get in), it seems to me that the two processes aren't equally
  simple.
  
  Again, why isn't there a simple link to unsubscribe in each messages footer
  instead of a link to Instructions on how to unsubscribe? It takes only two
  clicks to subscribe and reading a whole page of instructions to 
  unsubscribe.
  
  Try to find this link in the instructions page:
  users+unsubscribe(AT)global.libreoffice.org
  
  http://www.libreoffice.org/get-help/
  quote
  Mailing lists: The user support mailing list address is our main channel
  for LibreOffice users needing help with a problem:
  users@global.libreoffice.org. You need to subscribe to the list first
  before you can post a question. To do that, just send an empty message
  (no subject line, no message body) to
  users+subscr...@global.libreoffice.org. Instructions will be mailed back
  to you immediately (check for new mail, and check your spam/bulk mail
  folder just in case). For information about our other mailing lists,
  please visit the global mailing list index. For detailed instructions
  about unsubscribing from a mailing list, please click here.
  /quote
  
  Clicking 'please click here' links to:
  http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
  
  On the http://www.libreoffice.org/get-help/mailing-lists/ page:
  quote
  Information on how to unsubscribe from a list is sent to you in the
  confirmation e-mail, and is also added to the footer of every message
  posted. (If you need detailed instructions about unsubscribing from a
  mailing list, please click here.)
  /quote
  
  Clicking 'please click here' links to:
  http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
 
 Sorry, forgot to add that this is on the instruction page:
 quote
 Send the unsubscription request
 
 If you want to unsubscribe from the users@global.libreoffice.org mailing
 list (our user support list), for example, send an e-mail message to
 users+unsubscr...@global.libreoffice.org (if you were subscribed in
 standard mode) or to users+unsubscribe-dig...@global.libreoffice.org (if
 you were subscribed in digest mode).
 /quote
 

Right - and Florian addressed this earlier today.

At one point the email footer did include the unsubscribe URl for
standard subscriptions - but since it didn't unsubcribe those with
digest subscriptions and some complained it was dropped.

However - there is a planned upgrade to the list management software and
with that there will no longer be separate commands for normal /
digest / no-mail options - the one unsubscribe will suffice, so at that
point it, IMO, makes sense to put the actual command URl back into the
mail footer.

//drew


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Re: [libreoffice-users] Re: Unsubscribing from this list

2012-01-20 Thread webmaster for Kracked Press Productions


I have several email address.
One I use for e-newsletters, another for email lists like this one, 
while others for other specific things, etc.

So I do not need to do forwarding.

Are they forwarding the emails since they do not want their regular 
email address available through list services like this one?  The 
solution is to go to other services, such as Gmail, Yahoo Mail, etc., 
etc..  It is always good to have a few throw away email accounts and 
use one for email lists.


That is just my opinion.

On 01/20/2012 04:04 PM, Tom Davies wrote:

Hi :)
Sadly that was tried but many people use 1 email address for subscribing and then forwards mail from that to another one and read it there so the unsubscribe email address wouldn't act on the right address. 
Regards from

Tom :)


--- On Fri, 20/1/12, Pedropedl...@gmail.com  wrote:

snip /

Simple! Just replace the link to the *instructions* e-mail for a link to the
actual *unsubscribe* e-mail.

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[libreoffice-users] Re: Unsubscribing from this list

2012-01-20 Thread Harold Fuchs


Dan Lewis elderdanle...@gmail.com wrote in message 
news:1327076124.1667.6.camel@dan-ubuntu...

On Fri, 2012-01-20 at 09:23 -0500, drew wrote:

On Fri, 2012-01-20 at 14:32 +0100, Cor Nouws wrote:
 drew wrote (20-01-12 14:25)

  Well, maybe some of it is that we are more then happy to make it dead
  simple (one click on a web page) to get them subscribed...

 Ah, do we offer so much service :-)
 Then indeed we should do the same for un-subscribing. (Or make
 subscribing 'difficult')

*chuckling*... well I suspect that the sad truth is that even if it is
one click on a URL in the footer of each and every email, to start the
unsubscribe process, there will still be someone that just can't quite
manage.
   - Cor
   - http://nl.libreoffice.org


   After just reading the instructions on how to unsubscribe from this
list, it seems that it is made far too complex. Having
To unsubscribe click: users+unsubscr...@global.libreoffice.org
in the footer of emails. (Surprise to some, but some html emails will
not have this header and I don't know why.) Still we would still have to
remind some to reply to the confirmation email they were sent by the
mailing list.

Unsubscribing by clicking a link in an e-mail assumes the person receives 
HTML mail. Some force text only in which case the link won't work.


Others *send* text only so perhaps the Unsubscribe instruction doesn't get 
included (???) but, even if it does, it won't be clickable.


There have even been people who make great contributions to this list who 
complain about HTML e-mail.


--
Harold Fuchs
London, England 




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