Re: [SOGo] sogo will rename INBOX

2021-03-22 Thread mj

Hi Christian,

Thanks, I updated the ticket with our experience :-)

Thanks!
MJ

On 22/03/2021 19:30, Christian Mack (christian.m...@uni-konstanz.de) wrote:

Hello

There is already a bug report.
https://www.sogo.nu/bugs/view.php?id=5096
This happens when the user does a double click on any folder, especially
hard on users doing that on the INBOX.


Kind regards,
Christian Mack

Am 22.03.21 um 14:39 schrieb mj (li...@merit.unu.edu):

Hi,

Just a headsup! We recently had a user, who "lost" all her old emails,
and only received all new mails.

After investigation, it turned out that she accidentally renamed her
dovecot INBOX through the SOGo web access. This caused dovecot to
generate a new INBOX folder, after receiving a new email. (as if it were
a new unused mailbox)

So all her old emails seemed gone from her perspective, and she only
received new emails. Strange (worrysome) problem with a simple cause, as
it turns out. :-)

We think this is a bug in SOGo, and SOGo should refuse to rename the
INBOX for a user. (in the GUI, there is no rename option, but you can
click on the word 'INBOX', and then type a new name)

If others also feel this is a bug, I can create a bug report.

MJ




--
users@sogo.nu
https://inverse.ca/sogo/lists


Re: [SOGo] sogo will rename INBOX

2021-03-22 Thread Christian Mack
Hello

There is already a bug report.
https://www.sogo.nu/bugs/view.php?id=5096
This happens when the user does a double click on any folder, especially
hard on users doing that on the INBOX.


Kind regards,
Christian Mack

Am 22.03.21 um 14:39 schrieb mj (li...@merit.unu.edu):
> Hi,
> 
> Just a headsup! We recently had a user, who "lost" all her old emails,
> and only received all new mails.
> 
> After investigation, it turned out that she accidentally renamed her
> dovecot INBOX through the SOGo web access. This caused dovecot to
> generate a new INBOX folder, after receiving a new email. (as if it were
> a new unused mailbox)
> 
> So all her old emails seemed gone from her perspective, and she only
> received new emails. Strange (worrysome) problem with a simple cause, as
> it turns out. :-)
> 
> We think this is a bug in SOGo, and SOGo should refuse to rename the
> INBOX for a user. (in the GUI, there is no rename option, but you can
> click on the word 'INBOX', and then type a new name)
> 
> If others also feel this is a bug, I can create a bug report.
> 
> MJ


-- 
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung und Lehre
78457 Konstanz
+49 7531 88-4416



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