Re: Fwd: [SOGo] Fwd: Your help is needed regarding version 38 issues
Hello Louis-Philippe,
On one of my virtual machine Thunderbird, better Lightning, has a memory
leak on my system. After a time Thunderbird uses 600MB till 1GB ram and
refreshs the screen often. Thunderbird is unresponsive at this time.
Other problem is loosing or taking focus I write a email and without
doing anything special the main window of Thunderbird takes the focus.
Or I read emails at the message window and without doing anything
special Thunderbird is in the background.
With each update the the problems will be better.
Stefan
Am 08.12.2015 um 20:37 schrieb Louis-Philippe:
> Hi,
>
> I want to know if this version (Thunderbird 38.4.0) is better than
> 38.2.0 and 38.3.0 with SOGo.
>
> Do you have some trouble with Thunderbird 38.4.0 ?
>
> Thanks
>
> Message transféré --------
> Sujet : [SOGo] Fwd: Your help is needed regarding version 38 issues
> Date :Thu, 22 Oct 2015 17:41:19 +0200
> De : André Schild <an...@schild.ws> <mailto:an...@schild.ws>
> Répondre à : users@sogo.nu <mailto:users@sogo.nu>
> Pour :users@sogo.nu <mailto:users@sogo.nu>
>
>
>
> Here the call for helping tracking down 38.3 problems
>
>
> Weitergeleitete Nachricht
> Betreff: Your help is needed regarding version 38 issues
> Datum:Tue, 20 Oct 2015 10:36:51 -0400
> Von: Wayne Mery (Thunderbird QA) <vseer...@lehigh.edu>
> <mailto:vseer...@lehigh.edu>
> An: Thunderbird Enterprise <tb-enterpr...@mozilla.org>
> <mailto:tb-enterpr...@mozilla.org>
>
>
>
> Recently, some users encountered significant update problems - mostly
> with version 38.3.0, but a few also with prior versions like 38.2.0.
>
> We need feedback from three groups of users so we can better understand
> the specific problems described below. If you fit the description of a
> group we thank you in advance for responding with the requested information.
>
> ===
>
> Group 1 / Problem 1. You have DISABLED or REMOVED the calendar addon.
> But during a Thunderbird update you are again prompted about the
> calendar addon, or the addon gets reenabled against your wishes. Please
> comment in https://bugzilla.mozilla.org/show_bug.cgi?id=1182629
> describing your environment. (And you can skip the rest of this email)
>
> Group 2 / Problem 2. You have calendar addon ENABLED, and after updating
> to version 38.3.0 (or even 38.2.0) much of Thunderbird's UI is
> unresponsive or parts of UI are missing. Follow the instructions below
> for Problem 2.
>
> Group 3. You have calendar addon ENABLED and have not yet updated to
> version 38.3.0 (check version at Help | Troubleshooting); approximately
> 15% of users are not yet updated. Let's assume you might encounter a
> problem when you update. So please follow the instructions for Problem 3.
>
> And, if you have gotten this far you must be a very conscientious
> Thunderbird user indeed. We need users like yourself to help test the
> quality of new releases of both calendar and Thunderbird updates. If you
> might be able to occasionally help with 30 minutes per month please
> email the calendar developer phil...@bugzilla.kewis.ch
> <mailto:phil...@bugzilla.kewis.ch> with your offer
> to help. Thanks!
>
> --
>
> Problem 2
>
> Calendar addon is enabled and Thunderbird UI is a mess or unresponsive ...
>
> A. Please comment in
> https://bugzilla.mozilla.org/show_bug.cgi?id=1211358 and also continue
> to B and C below.
> * describe your OS and environment (linux and Mac users we especially
> want to hear from you)
> * whether you were running with admin privileges
> * indicate from which Thunderbird version you updated
> * state which antivirus software is running, or indicate "none"
>
> B. If you have a system that updated successfully AND also have another
> system that did not (and still have that broken system intact), zip with
> the following directories with timestamps preserved:
> *
> /distribution/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}
> *
> /extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}
> Attach to https://bugzilla.mozilla.org/show_bug.cgi?id=1211358 or email
> to developer mozi...@kewis.ch <mailto:mozi...@kewis.ch>
>
> C. We would appreciate additional diagnostic information by attempting
> to reproduce the issue using any of these three methods:
> * restore from a full backup of your system
> * restore a Thunderbird profile *from before the update* (and you are
> willing to share your profile data with the developer)
> * start with a new, empty Thunderbird profile (so you will not be
> affecting your
Re: Fwd: [SOGo] Fwd: Your help is needed regarding version 38 issues
On 08/12/2015 14:37, Louis-Philippe wrote: Do you have some trouble with Thunderbird 38.4.0 ? I'm using it without any apparent issue. -- Ludovic Marcotte lmarco...@inverse.ca :: +1.514.755.3630 :: http://inverse.ca Inverse inc. :: Leaders behind SOGo (http://sogo.nu) and PacketFence (http://packetfence.org) -- users@sogo.nu https://inverse.ca/sogo/lists
Fwd: [SOGo] Fwd: Your help is needed regarding version 38 issues
Hi,
I want to know if this version (Thunderbird 38.4.0) is better than 38.2.0
and 38.3.0 with SOGo.
Do you have some trouble with Thunderbird 38.4.0 ?
Thanks
Message transféré Sujet : [SOGo] Fwd: Your help is needed
regarding version 38 issues Date : Thu, 22 Oct 2015 17:41:19 +0200 De : André
Schild <an...@schild.ws> <an...@schild.ws> Répondre à : users@sogo.nu Pour :
users@sogo.nu
Here the call for helping tracking down 38.3 problems
Weitergeleitete Nachricht Betreff: Your help is needed
regarding version 38 issues Datum: Tue, 20 Oct 2015 10:36:51 -0400 Von: Wayne
Mery (Thunderbird QA) <vseer...@lehigh.edu> <vseer...@lehigh.edu> An:
Thunderbird
Enterprise <tb-enterpr...@mozilla.org> <tb-enterpr...@mozilla.org>
Recently, some users encountered significant update problems - mostly
with version 38.3.0, but a few also with prior versions like 38.2.0.
We need feedback from three groups of users so we can better understand
the specific problems described below. If you fit the description of a
group we thank you in advance for responding with the requested information.
===
Group 1 / Problem 1. You have DISABLED or REMOVED the calendar addon.
But during a Thunderbird update you are again prompted about the
calendar addon, or the addon gets reenabled against your wishes. Please
comment in https://bugzilla.mozilla.org/show_bug.cgi?id=1182629
describing your environment. (And you can skip the rest of this email)
Group 2 / Problem 2. You have calendar addon ENABLED, and after updating
to version 38.3.0 (or even 38.2.0) much of Thunderbird's UI is
unresponsive or parts of UI are missing. Follow the instructions below
for Problem 2.
Group 3. You have calendar addon ENABLED and have not yet updated to
version 38.3.0 (check version at Help | Troubleshooting); approximately
15% of users are not yet updated. Let's assume you might encounter a
problem when you update. So please follow the instructions for Problem 3.
And, if you have gotten this far you must be a very conscientious
Thunderbird user indeed. We need users like yourself to help test the
quality of new releases of both calendar and Thunderbird updates. If you
might be able to occasionally help with 30 minutes per month please
email the calendar developer phil...@bugzilla.kewis.ch with your offer
to help. Thanks!
--
Problem 2
Calendar addon is enabled and Thunderbird UI is a mess or unresponsive ...
A. Please comment in
https://bugzilla.mozilla.org/show_bug.cgi?id=1211358 and also continue
to B and C below.
* describe your OS and environment (linux and Mac users we especially
want to hear from you)
* whether you were running with admin privileges
* indicate from which Thunderbird version you updated
* state which antivirus software is running, or indicate "none"
B. If you have a system that updated successfully AND also have another
system that did not (and still have that broken system intact), zip with
the following directories with timestamps preserved:
*
/distribution/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}
*
/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}
Attach to https://bugzilla.mozilla.org/show_bug.cgi?id=1211358 or email
to developer mozi...@kewis.ch
C. We would appreciate additional diagnostic information by attempting
to reproduce the issue using any of these three methods:
* restore from a full backup of your system
* restore a Thunderbird profile *from before the update* (and you are
willing to share your profile data with the developer)
* start with a new, empty Thunderbird profile (so you will not be
affecting your production profile)
1a) Restore from your backup, if you are have a backup. Or
1b) If you are restoring only the profile, or not restoring at all, then
you must install Thunderbird version 38.2.0 from [1].
2) If you are willing to share your production Thunderbird profile data,
start Thunderbird and skip to step 3. Otherwise, open Thunderbird with a
new profile [2]. Do not create any mail accounts.
3) Disable automatic application AND addon updates in
Options|Advanced|Updates
4) Use "Config Editor" found at Options | Advanced | General and paste
in the name extensions.logging.enabled - set it to true (double click
the preference to change value to true)
5) Make certain Lightning is enabled and at version 4.0.2.
6) Manually check for extension updates using addons manager "Check for
Updates", which should update Lightning to 4.0.2.1. Restart and have
that update apply.
7) Zip up the "pre update" data as described in section B above.
8) Check for application updates in the About box (aka Help | About),
which will download and install 38.3.0. Restart for that to apply.
9) Check the add-on manager, verify that Lightning 4.0.3 is installed.
10) If you see problems:
10a) Zip up the "post update" data as described in section
