[libreoffice-users] Unable to install LibreOffice 3.4.3
I am unable to install LibreOffice version 3.4.3. Below is the procedure I have taken to install 3.4.3 and the problems I have encounted. 1. Download LibreOffice from www.libreoffice.org/download/ The file is called LibO_3.4.3_Win_x86_install_multi.exe (this is the multilanguage installer for English) 2. When you double click the file it will expand the files in a folder usually placed on the desktop. It is better not to change the position of this folder. 3. At the end of the decompression, the install procedure starts with Welcome to the guided LibreOffice 3.4 installation (words might be slightly different, as I see the windows in Italian because I have an Italian Windows system). 4. The next window asks to insert your name and organization. 5. The next window you can choose from Default and Customized install (I always choose Customized). 6. The next window allows me to choose the components: I install all LibreOffice modules, while I choose inside Optional Components the dictionaries and the extensions I want to install. I usually do not install any of the Additional Languages. 7. The next window allows to set LibreOffice as the default application for MS Office files. 8. The next windows starts the installation procedure proper. 9. At the end, you can delete the folder on the desktop with the install files, as they are not necessary. Steps 1 and 2 accomplished without any problem. Step 3 -- When I click on the .exe file I am offered a folder located on the desktop into which the .exe file will be expanded prior to the installation proceeding. I am also offered the opportunity to change that location and name of the folder if I want to. This is where problems begin to happen -- ~ If I change the location or folder name into which the .exe file expands -- then This is what happens -- At the end of the decompression, the install procedure starts with a very quick installation of Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 and then immediately drops down to step 8 and proceeds to install LibreOffice. When the installation progress bar gets to the end, ie the installation is finished, then a window appears with the following information -- Error 1719 The window Installer service could not be accessed. This can occur if the windows Installer is not correctly installed. Contact your Support personnel for assistance The window disappears and there is no evidence of LibreOffice being installed. ~~ If I accept the offered location into which the .exe file expands -- then This is what happens -- At the end of the decompression, the install procedure starts with a very quick installation of Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 and then proceeds to step through steps 3, 4, 5, 6, 7, and 8, where I can make all the selections I want as described above, and the installation proceeds. When the installation progress bar gets to the end, ie the installation is finished, then a window appears with the following information -- Error 1719 The window Installer service could not be accessed. This can occur if the windows Installer is not correctly installed. Contact your Support personnel for assistance The window disappears and there is no evidence of LibreOffice being installed. ~~ I then went back and tried to install LibreOffice again, using the offered folder location. At the end of the decompression, the install of Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 begins and then a window appears and tells me that LibreOffice installation is suspended and would I like to uninstall it. I click yes and Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 is uninstalled and then reinstalled. Then steps 3 through 8 as before ending with the same Error message 1719 as before. ~~ Ar this point I saw that I was going around in circles and achieving nothing so I resorted to a previous OS Image (I use Macrium Reflect on a monthly basis) to remove all traces of LibreOffice until the problems are fixed. I have installed the Official LibreOffice Portable onto a memory stick and it works well, but slow, so I presume that the installer program is at fault. I have Installed other programs on Windows 7 64bit Home premium without any problems so I am reluctant to suspect that the OS is at fault. I do not know where to report this as a bug. (Two bugs in fact) I have gone back to using OpenOffice version 3.3.0 until this problem can be fixed. Searching Google for error 1719 gives a lot of reading but no answers not even from MS sites. Can anyone help please. ~~~ Maurice Helwig ~~~ -- View this message in context: http://nabble.documentfoundation.org/Unable-to-install-LibreOffice-3-4-3-tp3482193p3482193.html Sent from the Users mailing list
Re: [libreoffice-users] Unable to install LibreOffice 3.4.3
Hi :) http://www.sevenforums.com/drivers/60028-windows-installer-error-1719-a.html I am never completely confident about Windows forums but there seem to be quite a few positive responses to the early answers given in that one. My gut feeling was to update the OS from the microsoft.com website and make sure the installer got reinstalled or upgraded but i haven't used Win7 much and never had to fix it yet. Regards from Tom :) --- On Sat, 5/11/11, Maurice Helwig maurice_hel...@internode.on.net wrote: From: Maurice Helwig maurice_hel...@internode.on.net Subject: [libreoffice-users] Unable to install LibreOffice 3.4.3 To: users@global.libreoffice.org Date: Saturday, 5 November, 2011, 8:51 I am unable to install LibreOffice version 3.4.3. Below is the procedure I have taken to install 3.4.3 and the problems I have encounted. 1. Download LibreOffice from www.libreoffice.org/download/ The file is called LibO_3.4.3_Win_x86_install_multi.exe (this is the multilanguage installer for English) 2. When you double click the file it will expand the files in a folder usually placed on the desktop. It is better not to change the position of this folder. 3. At the end of the decompression, the install procedure starts with Welcome to the guided LibreOffice 3.4 installation (words might be slightly different, as I see the windows in Italian because I have an Italian Windows system). 4. The next window asks to insert your name and organization. 5. The next window you can choose from Default and Customized install (I always choose Customized). 6. The next window allows me to choose the components: I install all LibreOffice modules, while I choose inside Optional Components the dictionaries and the extensions I want to install. I usually do not install any of the Additional Languages. 7. The next window allows to set LibreOffice as the default application for MS Office files. 8. The next windows starts the installation procedure proper. 9. At the end, you can delete the folder on the desktop with the install files, as they are not necessary. Steps 1 and 2 accomplished without any problem. Step 3 -- When I click on the .exe file I am offered a folder located on the desktop into which the .exe file will be expanded prior to the installation proceeding. I am also offered the opportunity to change that location and name of the folder if I want to. This is where problems begin to happen -- ~ If I change the location or folder name into which the .exe file expands -- then This is what happens -- At the end of the decompression, the install procedure starts with a very quick installation of Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 and then immediately drops down to step 8 and proceeds to install LibreOffice. When the installation progress bar gets to the end, ie the installation is finished, then a window appears with the following information -- Error 1719 The window Installer service could not be accessed. This can occur if the windows Installer is not correctly installed. Contact your Support personnel for assistance The window disappears and there is no evidence of LibreOffice being installed. ~~ If I accept the offered location into which the .exe file expands -- then This is what happens -- At the end of the decompression, the install procedure starts with a very quick installation of Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 and then proceeds to step through steps 3, 4, 5, 6, 7, and 8, where I can make all the selections I want as described above, and the installation proceeds. When the installation progress bar gets to the end, ie the installation is finished, then a window appears with the following information -- Error 1719 The window Installer service could not be accessed. This can occur if the windows Installer is not correctly installed. Contact your Support personnel for assistance The window disappears and there is no evidence of LibreOffice being installed. ~~ I then went back and tried to install LibreOffice again, using the offered folder location. At the end of the decompression, the install of Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 begins and then a window appears and tells me that LibreOffice installation is suspended and would I like to uninstall it. I click yes and Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 is uninstalled and then reinstalled. Then steps 3 through 8 as before ending with the same Error message 1719 as before. ~~ Ar this point I saw that I was going around in circles and achieving nothing so I resorted to a previous OS Image (I use
