Re: [Veritas-bu] Help with status 24's on windows clients
Hello, Has anyone found any solution or workaround to this problem yet? Justin. On Mon, 28 Mar 2011, Justin Piszcz wrote: Hi, I've tried the same things as Chris, when the clients are 1gb and the media servers are 10gb, windows servers do seem to error with 24 quite often whereas other clients (Linux) remain unaffected. Justin. On Sun, 27 Mar 2011, Alley, Chris wrote: Yeah, one of the servers we changed so that the tcpip offload features were disabled, sadly that did not fix the problem. I will see if there are any updated drivers, however it seems odd that this problem only happens when backing up to our servers attached with 10gb cards. The clients are all on 1gb. Chris Alley, MCSE Sr. Data Protection Administrator Kforce Technology Services 813-552-1388 www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: Len Boyle [mailto:len.bo...@sas.com] Sent: Sunday, March 27, 2011 9:22 PM To: Alley, Chris; Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Help with status 24's on windows clients Check the nic drivers and the new tcpip offload features in windows server. You might have to go to the nic oem's web site vs using microsoft's or the server oem drivers. len -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Alley, Chris Sent: Sunday, March 27, 2011 6:12 PM To: Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +- +- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +- +- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
To anyone that has netbackup and SEP and configure the network threat protection... The result of the combination of network threat protection and netbackup is error 24. http://www.symantec.com/docs/TECH103087 Symantec Endpoint Release Update 6 Maintenance Patch 3 (RU6 MP3) Symantec NetBackup communications lost when Symantec Endpoint Protection is installed Fix ID: 2114674 Symptom: Network communications are lost when a client running Symantec Endpoint Protection is connected to a Netbackup media server, and the server is under high load (e.g. multiple jobs running). Solution: The Teefer2 driver was optimized to avoid a FIFO queue bottleneck when processing SMB2 packets. And the patch http://www.symantec.com/docs/TECH134914 stefanos -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Thursday, March 31, 2011 5:56 PM To: Alley, Chris Cc: VERITAS-BU@mailman.eng.auburn.edu; Len Boyle Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hello, Has anyone found any solution or workaround to this problem yet? Justin. On Mon, 28 Mar 2011, Justin Piszcz wrote: Hi, I've tried the same things as Chris, when the clients are 1gb and the media servers are 10gb, windows servers do seem to error with 24 quite often whereas other clients (Linux) remain unaffected. Justin. On Sun, 27 Mar 2011, Alley, Chris wrote: Yeah, one of the servers we changed so that the tcpip offload features were disabled, sadly that did not fix the problem. I will see if there are any updated drivers, however it seems odd that this problem only happens when backing up to our servers attached with 10gb cards. The clients are all on 1gb. Chris Alley, MCSE Sr. Data Protection Administrator Kforce Technology Services 813-552-1388 www.kforce.com Great People = Great ResultsR Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: Len Boyle [mailto:len.bo...@sas.com] Sent: Sunday, March 27, 2011 9:22 PM To: Alley, Chris; Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Help with status 24's on windows clients Check the nic drivers and the new tcpip offload features in windows server. You might have to go to the nic oem's web site vs using microsoft's or the server oem drivers. len -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Alley, Chris Sent: Sunday, March 27, 2011 6:12 PM To: Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great ResultsR Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1
Re: [Veritas-bu] Help with status 24's on windows clients
Hi, I've tried the same things as Chris, when the clients are 1gb and the media servers are 10gb, windows servers do seem to error with 24 quite often whereas other clients (Linux) remain unaffected. Justin. On Sun, 27 Mar 2011, Alley, Chris wrote: Yeah, one of the servers we changed so that the tcpip offload features were disabled, sadly that did not fix the problem. I will see if there are any updated drivers, however it seems odd that this problem only happens when backing up to our servers attached with 10gb cards. The clients are all on 1gb. Chris Alley, MCSE Sr. Data Protection Administrator Kforce Technology Services 813-552-1388 www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: Len Boyle [mailto:len.bo...@sas.com] Sent: Sunday, March 27, 2011 9:22 PM To: Alley, Chris; Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Help with status 24's on windows clients Check the nic drivers and the new tcpip offload features in windows server. You might have to go to the nic oem's web site vs using microsoft's or the server oem drivers. len -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Alley, Chris Sent: Sunday, March 27, 2011 6:12 PM To: Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +- +- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +- +- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
Did this happen with no change or patching? If so there may have been a change that caused this. There have been technote resolutions that resulted patch updates see example yes just example below. There are other resolutions when you search status code 24 on the support site. If there were changes in your environment and you've recently done some tuning parameter changes see forum resolution below, memory fully utilized. I've seen this one on many occasions after tuning and deploying the settings in production. http://www.symantec.com/business/support/index?page=contentid=TECH127930actp=searchviewlocale=en_USsearchid=1301307283788 http://www.symantec.com/connect/forums/backup-ends-status-code-24 Sent from my mobile On Mar 27, 2011, at 5:11 PM, Alley, Chris cal...@kforce.com wrote: I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
Hi, Did this happen with no change or patching? For me, the only thing that changed was the media server 1gb - 10gb. Did not have errors similar those in your first URL and do not use LACP for the master in second URL. Justin. On Mon, 28 Mar 2011, Kevin Holtz wrote: Did this happen with no change or patching? If so there may have been a change that caused this. There have been technote resolutions that resulted patch updates see example yes just example below. There are other resolutions when you search status code 24 on the support site. If there were changes in your environment and you've recently done some tuning parameter changes see forum resolution below, memory fully utilized. I've seen this one on many occasions after tuning and deploying the settings in production. http://www.symantec.com/business/support/index?page=contentid=TECH127930actp=searchviewlocale=en_USsearchid=1301307283788 http://www.symantec.com/connect/forums/backup-ends-status-code-24 Sent from my mobile On Mar 27, 2011, at 5:11 PM, Alley, Chris cal...@kforce.com wrote: I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
We made a couple of changes to our environment. We upgraded our Master and Media servers to 7.0.1 Added in several new servers, all dual Quad core procs with 48gb of RAM, all Linux RH ES 5.x All of the new Media servers are connected to our 10gb network with Cisco Nexus backend Master still on the 1gb network 2 older media servers (1 HP-UX) still on the 1gb network The conditions that seem to trigger the 24s are when clients are being backed up to a 10gb media server, however when backing up to our older servers the errors does not occur. We also see it a lot more frequently on our Exchange backups than normal system backups, however our large file servers will occasionally have these errors when on the 10gb media servers. Chris Alley, MCSE Sr. Data Protection Administrator Kforce Technology Services 813-552-1388 www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: Kevin Holtz [mailto:klh1...@gmail.com] Sent: Monday, March 28, 2011 6:31 AM To: Alley, Chris Cc: Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Did this happen with no change or patching? If so there may have been a change that caused this. There have been technote resolutions that resulted patch updates see example yes just example below. There are other resolutions when you search status code 24 on the support site. If there were changes in your environment and you've recently done some tuning parameter changes see forum resolution below, memory fully utilized. I've seen this one on many occasions after tuning and deploying the settings in production. http://www.symantec.com/business/support/index?page=contentid=TECH127930actp=searchviewlocale=en_USsearchid=1301307283788 http://www.symantec.com/connect/forums/backup-ends-status-code-24 Sent from my mobile On Mar 27, 2011, at 5:11 PM, Alley, Chris cal...@kforce.com wrote: I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
Sorry I was using these as a reference. If you've exhausted your troubleshooting keep working with support. The reference was to show defects, configuration parameters and network issues have resolved 24's. Sent from my mobile On Mar 28, 2011, at 5:33 AM, Justin Piszcz jpis...@lucidpixels.com wrote: Hi, Did this happen with no change or patching? For me, the only thing that changed was the media server 1gb - 10gb. Did not have errors similar those in your first URL and do not use LACP for the master in second URL. Justin. On Mon, 28 Mar 2011, Kevin Holtz wrote: Did this happen with no change or patching? If so there may have been a change that caused this. There have been technote resolutions that resulted patch updates see example yes just example below. There are other resolutions when you search status code 24 on the support site. If there were changes in your environment and you've recently done some tuning parameter changes see forum resolution below, memory fully utilized. I've seen this one on many occasions after tuning and deploying the settings in production. http://www.symantec.com/business/support/index?page=contentid=TECH127930actp=searchviewlocale=en_USsearchid=1301307283788 http://www.symantec.com/connect/forums/backup-ends-status-code-24 Sent from my mobile On Mar 27, 2011, at 5:11 PM, Alley, Chris cal...@kforce.com wrote: I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
Curious, What do you all use for your NET_BUFFER_SZ on the master/media servers? I also noticed setting that on windows 16-32 KiB can also show a lot of problems when using it with 10GbE servers. Justin. On Mon, 28 Mar 2011, Kevin Holtz wrote: Sorry I was using these as a reference. If you've exhausted your troubleshooting keep working with support. The reference was to show defects, configuration parameters and network issues have resolved 24's. Sent from my mobile On Mar 28, 2011, at 5:33 AM, Justin Piszcz jpis...@lucidpixels.com wrote: Hi, Did this happen with no change or patching? For me, the only thing that changed was the media server 1gb - 10gb. Did not have errors similar those in your first URL and do not use LACP for the master in second URL. Justin. On Mon, 28 Mar 2011, Kevin Holtz wrote: Did this happen with no change or patching? If so there may have been a change that caused this. There have been technote resolutions that resulted patch updates see example yes just example below. There are other resolutions when you search status code 24 on the support site. If there were changes in your environment and you've recently done some tuning parameter changes see forum resolution below, memory fully utilized. I've seen this one on many occasions after tuning and deploying the settings in production. http://www.symantec.com/business/support/index?page=contentid=TECH127930actp=searchviewlocale=en_USsearchid=1301307283788 http://www.symantec.com/connect/forums/backup-ends-status-code-24 Sent from my mobile On Mar 27, 2011, at 5:11 PM, Alley, Chris cal...@kforce.com wrote: I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Help with status 24's on windows clients
We try use 262144 on the master/media. We often set the client buffer as well to 256KB comm buffer. Definitely a windows client related issue. +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
Oh, and do give more background info Linux RH 5.x Master/Media all running 7.0.1 Clients mostly 2003 with a mix of 7.0 and 7.01 client Most of the backups on the 10gb servers were to MSDP but same errors when going to tape using 10gb Chris Alley, MCSE Sr. Data Protection Administrator Kforce Technology Services 813-552-1388 www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Alley, Chris Sent: Sunday, March 27, 2011 6:12 PM To: Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
Check the nic drivers and the new tcpip offload features in windows server. You might have to go to the nic oem's web site vs using microsoft's or the server oem drivers. len -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Alley, Chris Sent: Sunday, March 27, 2011 6:12 PM To: Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +- +- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +- +- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
Yeah, one of the servers we changed so that the tcpip offload features were disabled, sadly that did not fix the problem. I will see if there are any updated drivers, however it seems odd that this problem only happens when backing up to our servers attached with 10gb cards. The clients are all on 1gb. Chris Alley, MCSE Sr. Data Protection Administrator Kforce Technology Services 813-552-1388 www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: Len Boyle [mailto:len.bo...@sas.com] Sent: Sunday, March 27, 2011 9:22 PM To: Alley, Chris; Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Help with status 24's on windows clients Check the nic drivers and the new tcpip offload features in windows server. You might have to go to the nic oem's web site vs using microsoft's or the server oem drivers. len -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Alley, Chris Sent: Sunday, March 27, 2011 6:12 PM To: Justin Piszcz; VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients I have been getting a bunch of 24 errors as well. We have an ongoing ticket with Symantec on the issue. It SEEMS to be related to our newer servers that are connected to our 10gb network. Our Exchange backups seemed to suffer the most from these errors and we actually have had to limit those to our servers connected to the 1gb network. There are no firewalls involved, and our Network guys are seeing nothing on the network to indicate a problem. If anyone else has suggestions, I would love to hear them. Chris Alley Sr. Data Protection Administrator Kforce Technology Services www.kforce.com Great People = Great Results® Confidentiality Notice: This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and/or privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original. -Original Message- From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Justin Piszcz Sent: Friday, March 25, 2011 1:40 PM To: VERITAS-BU@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Help with status 24's on windows clients Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +- +- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +- +- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
[Veritas-bu] Help with status 24's on windows clients
hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
Re: [Veritas-bu] Help with status 24's on windows clients
Hi, error 24 is tricky, its usually due to firewalls or router/traffic/network problems, you can get the network analyzer via symantec web support and have them analyze your network from the master/media server(s) - to the client and that may help to figure out what is going on. please keep me in the loop too because I see this on occasion but only with windows hosts and not with linux/other clients, thanks. Justin. On Fri, 25 Mar 2011, deasnutz wrote: hello! Getting intermittent status 24 errors on windows clients only...master is 7.1, media and clients are 7.0.1. Master is behind firewall, is win2k8, media are linux. Anyone? Thanks! +-- |This was sent by kevin.cor...@apollogrp.edu via Backup Central. |Forward SPAM to ab...@backupcentral.com. +-- ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
