RE: AT Accessibility was RE: Verizon Accessibility Number, was Re: shopping for mobile plans
I found an AT web site that mentioned all disabilities including blind and
had specific articles on each including a focused article on a blind employee
...
After expanding the Resources tab and selecting support, I found a web site
with the contact information for wireless customers and landline customers.
Anyone with AT may want to check out this page;
https://about.att.com/sites/accessibility/support
Richard
"He that cannot forgive others breaks the bridge over which he must pass
himself,” and we forget that only grace can break the cycle of ancient hatreds
among peoples. (It is notable that while I have regretted not granting grace to
others, I’ve never once regretted extending it.)" - Edward Herbert
-Original Message-
From: viphone@googlegroups.com On Behalf Of Alan
Lemly
Sent: Sunday, July 19, 2020 8:39 AM
To: viphone@googlegroups.com
Subject: AT Accessibility was RE: Verizon Accessibility Number, was Re:
shopping for mobile plans
Hi List,
I did a Google search and was not encouraged with the results regarding AT
and Accessibility support. They do have a National Center for Customers with
Disabilities and its phone number is 866-241-6568. However, this center appears
to be for those with hearing or speech impairments who are unable to use the
regular voice network. They have a special rate plan for those who are
qualified and certified to have the requisite impairment and the application
form to apply can be found at this website:
https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.att.com%2Fecms%2Fdam%2Fatt%2Fconsumer%2Fhelp%2Fpdf%2FTAP-disability-certification-form.pdfdata=02%7C01%7C%7C057381d37c144f42a78c08d82bf9d0bc%7C84df9e7fe9f640afb435%7C1%7C0%7C637307699225257453sdata=w74BU4c95DWCHwF4FGptQoohG0baxYKAySGPqzIKKTY%3Dreserved=0
I accessed another website where they had contact phone numbers posted to see
if they had an Accessibility Customer Support phone number but was discouraged
to see that each of those numbers were housed in separate images that
Fusion/JAWS would not read.
If anyone else has better information regarding AT Accessibility customer
support contact info, I'd love to hear it. Personally, I'm glad I'm on Verizon.
Alan Lemly
-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of
Carolyn
Sent: Sunday, July 19, 2020 9:04 AM
To: viphone@googlegroups.com
Subject: RE: Verizon Accessibility Number, was Re: shopping for mobile plans
AT used to, but I don't know now.
-Original Message-
From: <mailto:viphone@googlegroups.com> viphone@googlegroups.com
<mailto:[mailto:viphone@googlegroups.com]> [mailto:viphone@googlegroups.com] On
Behalf Of Kay Malmquist
Sent: Sunday, July 19, 2020 5:25 AM
To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com
Subject: Re: Verizon Accessibility Number, was Re: shopping for mobile plans
Yes, I found that number quite interesting. Does anyone know if AT has one
as well?
Kay Malmquist
<mailto:kay.malmqu...@gmail.com> kay.malmqu...@gmail.com <
<mailto:kay.malmqu...@gmail.com> mailto:kay.malmqu...@gmail.com>
When I let go of what I am, I become what I might be.
� Lao Tzu
- Original Message -
From: Les Kriegler < <mailto:kriegle...@gmail.com>
mailto:kriegle...@gmail.com>
To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com <
<mailto:viphone@googlegroups.com> mailto:viphone@googlegroups.com>
Sent: Saturday, July 18, 2020 3:17 PM
Subject: RE: Verizon Accessibility Number, was Re: shopping for
mobile plans
Hi Alan,
This is great information. I didn�t know Verizon had an
accessibility department. I called and found out they are open from 8 AM to 9
PM Monday-Friday. I�m certain I�ll be speaking with them.
Best Regards,
Les
From: <mailto:viphone@googlegroups.com> viphone@googlegroups.com <
<mailto:viphone@googlegroups.com> mailto:viphone@googlegroups.com> <
<mailto:viphone@googlegroups.com%20%3cmailto:viphone@googlegroups.com>
viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Alan
Lemly
Sent: Saturday, July 18, 2020 11:36 AM
To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com
Subject: RE: Verizon Accessibility Number, was Re: shopping for
mobile plans
Arnold,
The Verizon Accessibility phone number is 888-262-1999. Their
website is:
<https://nam11.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.vzw.com%2Faccessibilitydata=02%7C01%7C%7C057381d37c144f42a78c08d82b
AT Accessibility was RE: Verizon Accessibility Number, was Re: shopping for mobile plans
Hi List,
I did a Google search and was not encouraged with the results regarding AT
and Accessibility support. They do have a National Center for Customers with
Disabilities and its phone number is 866-241-6568. However, this center appears
to be for those with hearing or speech impairments who are unable to use the
regular voice network. They have a special rate plan for those who are
qualified and certified to have the requisite impairment and the application
form to apply can be found at this website:
https://www.att.com/ecms/dam/att/consumer/help/pdf/TAP-disability-certification-form.pdf
I accessed another website where they had contact phone numbers posted to see
if they had an Accessibility Customer Support phone number but was discouraged
to see that each of those numbers were housed in separate images that
Fusion/JAWS would not read.
If anyone else has better information regarding AT Accessibility customer
support contact info, I'd love to hear it. Personally, I'm glad I'm on Verizon.
Alan Lemly
-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of
Carolyn
Sent: Sunday, July 19, 2020 9:04 AM
To: viphone@googlegroups.com
Subject: RE: Verizon Accessibility Number, was Re: shopping for mobile plans
AT used to, but I don't know now.
-Original Message-
From: <mailto:viphone@googlegroups.com> viphone@googlegroups.com
<mailto:[mailto:viphone@googlegroups.com]> [mailto:viphone@googlegroups.com] On
Behalf Of Kay Malmquist
Sent: Sunday, July 19, 2020 5:25 AM
To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com
Subject: Re: Verizon Accessibility Number, was Re: shopping for mobile plans
Yes, I found that number quite interesting. Does anyone know if AT has one
as well?
Kay Malmquist
<mailto:kay.malmqu...@gmail.com> kay.malmqu...@gmail.com <
<mailto:kay.malmqu...@gmail.com> mailto:kay.malmqu...@gmail.com>
When I let go of what I am, I become what I might be.
� Lao Tzu
- Original Message -
From: Les Kriegler < <mailto:kriegle...@gmail.com>
mailto:kriegle...@gmail.com>
To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com <
<mailto:viphone@googlegroups.com> mailto:viphone@googlegroups.com>
Sent: Saturday, July 18, 2020 3:17 PM
Subject: RE: Verizon Accessibility Number, was Re: shopping for
mobile plans
Hi Alan,
This is great information. I didn�t know Verizon had an
accessibility department. I called and found out they are open from 8 AM to 9
PM Monday-Friday. I�m certain I�ll be speaking with them.
Best Regards,
Les
From: <mailto:viphone@googlegroups.com> viphone@googlegroups.com <
<mailto:viphone@googlegroups.com> mailto:viphone@googlegroups.com> <
<mailto:viphone@googlegroups.com%20%3cmailto:viphone@googlegroups.com>
viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Alan
Lemly
Sent: Saturday, July 18, 2020 11:36 AM
To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com
Subject: RE: Verizon Accessibility Number, was Re: shopping for
mobile plans
Arnold,
The Verizon Accessibility phone number is 888-262-1999. Their
website is:
<http://www.vzw.com/accessibility> http://www.vzw.com/accessibility
Alan Lemly
From: <mailto:viphone@googlegroups.com> viphone@googlegroups.com <
<mailto:viphone@googlegroups.com> mailto:viphone@googlegroups.com>
<mailto:[mailto:viphone@googlegroups.com]> [mailto:viphone@googlegroups.com] On
Behalf Of Arnold Schmidt
Sent: Saturday, July 18, 2020 12:53 AM
To: <mailto:viphone@googlegroups.com> viphone@googlegroups.com <
<mailto:viphone@googlegroups.com> mailto:viphone@googlegroups.com>
Subject: Verizon Accessibility Number, was Re: shopping for mobile
plans
What is the Verizon Accessibility number?I want to check into these
plans, I hope they are not just lans for your area. Thanks in advance.
Arnold Schmidt
Sent from Arnold's iPhone Six
On Jul 18, 2020, at 12:21 AM, R Van Lant <
<mailto:vanlant2...@msn.com%20%3cmailto:vanlant2...@msn.com>
vanlant2...@msn.com <mailto:vanlant2...@msn.com> > wrote:
I did call Verizon Accessibility today and had them walk me through
my current bill; that gave me an opportunity to ask a few questions about
pricin
