Re: The dark side of Apple's two-factor authentication

2014-12-12 Thread Teresa Cochran
Hi, Christina,

The iCloud passcode is set up when you activate Keychain for storing your 
passwords. I don't know how two-step verification works if you don't have one. 
It may prompt you to set one up.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

 On Dec 11, 2014, at 8:49 PM, Christina C. blindmaclo...@gmail.com wrote:
 
 Hmmm, I don’t remember being given an option of two different ones. I just 
 signed up years ago in iTunes when I started buying music from apple and 
 didn’t hav an iPhone or anything, than when iCloud came out it seems like I 
 remember just signing in with my iTunes account which I guess is the same as 
 my apple ID? I’m pretty confused. I don’t remember apple asking me if I 
 wanted them different or the same. :)
 
 Thanks,
 Christina
 On Dec 11, 2014, at 9:37 PM, Neal Ewers neal.ew...@ravenswood.org wrote:
 
 Christina. You can certainly have them be the same. Some people choose not 
 to do that, but, as I said, you can choose to have them the same if you wish.
  
 Neal
  
  
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
 Of Christina C.
 Sent: Thursday, December 11, 2014 9:50 PM
 To: viphone@googlegroups.com
 Subject: Re: The dark side of Apple's two-factor authentication
  
 Teresa,
  
 What’s the difference between my iCloud passcode and my account password? I 
 thought mine were one in the same. I thought I only had one and it is both 
 my apple ID and my iCloud account with the same username and password?
  
 Thanks for any clarification,
 Christina
 On Dec 9, 2014, at 10:14 PM, Teresa Cochran batsfly...@me.com wrote:
  
 What you have to do is provide both your iCloud passcode (not your account 
 password) *and your trusted device that you've already set up is sent a 
 text message with a six-digit code with a short expiration period. ONLY 
 when you do these two steps can you reset your key, hence two-factor 
 authentication. I speak from experience, having followed those instructions 
 and reset my key. :)
  
 Teresa
 
  
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Re: The dark side of Apple's two-factor authentication

2014-12-12 Thread Christina C.
Thanks, on my iPhone I do have keychain turned on. In iCloud settings, 
keychain, advanced, it says that I have approve with security code turned on. I 
might remember choosing this but I don’t remember ever getting a code and being 
prompted to save it in a safe place. How do I go about getting this code? Or, 
maybe I should turn it off and go with a security question. I feel so confused 
but I am so happy to be informed or at least I am working to be informed. :)

Christina
 On Dec 12, 2014, at 10:36 AM, Teresa Cochran batsfly...@me.com wrote:
 
 Hi, Christina,
 
 The iCloud passcode is set up when you activate Keychain for storing your 
 passwords. I don't know how two-step verification works if you don't have 
 one. It may prompt you to set one up.
 
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing with 
 the brain is often called imagination.--Oliver Sacks
 
 On Dec 11, 2014, at 8:49 PM, Christina C. blindmaclo...@gmail.com 
 mailto:blindmaclo...@gmail.com wrote:
 
 Hmmm, I don’t remember being given an option of two different ones. I just 
 signed up years ago in iTunes when I started buying music from apple and 
 didn’t have an iPhone or anything, than when iCloud came out it seems like I 
 remember just signing in with my iTunes account which I guess is the same as 
 my apple ID? I’m pretty confused. I don’t remember apple asking me if I 
 wanted them different or the same. :)
 
 Thanks,
 Christina
 On Dec 11, 2014, at 9:37 PM, Neal Ewers neal.ew...@ravenswood.org 
 mailto:neal.ew...@ravenswood.org wrote:
 
 Christina. You can certainly have them be the same. Some people choose not 
 to do that, but, as I said, you can choose to have them the same if you 
 wish.
  
 Neal
  
  
 From: viphone@googlegroups.com mailto:viphone@googlegroups.com 
 [mailto:viphone@googlegroups.com mailto:viphone@googlegroups.com] On 
 Behalf Of Christina C.
 Sent: Thursday, December 11, 2014 9:50 PM
 To: viphone@googlegroups.com mailto:viphone@googlegroups.com
 Subject: Re: The dark side of Apple's two-factor authentication
  
 Teresa,
  
 What’s the difference between my iCloud passcode and my account password? I 
 thought mine were one in the same. I thought I only had one and it is both 
 my apple ID and my iCloud account with the same username and password?
  
 Thanks for any clarification,
 Christina
 On Dec 9, 2014, at 10:14 PM, Teresa Cochran batsfly...@me.com 
 mailto:batsfly...@me.com wrote:
  
 What you have to do is provide both your iCloud passcode (not your account 
 password) *and your trusted device that you've already set up is sent a 
 text message with a six-digit code with a short expiration period. ONLY 
 when you do these two steps can you reset your key, hence two-factor 
 authentication. I speak from experience, having followed those 
 instructions and reset my key. :)
  
 Teresa
 
  
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Re: The dark side of Apple's two-factor authentication

2014-12-12 Thread Teresa Cochran
There are three pieces of information you need for two-factor authentication: 
your iCloud passcode, a recovery key that you set up, and a device/texting 
number to use. You might try your iCloud password for the passcode.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

 On Dec 12, 2014, at 10:42 AM, Christina C. blindmaclo...@gmail.com wrote:
 
 Thanks, on my iPhone I do have keychain turned on. In iCloud settings, 
 keychain, advanced, it says that I have approve with security code turned on. 
 I might remember choosing this but I don’t remember ever getting a code and 
 being prompted to save it in a safe place. How do I go about getting this 
 code? Or, maybe I should turn it off and go with a security question. I feel 
 so confused but I am so happy to be informed or at least I am working to be 
 informed. :)
 
 Christina
 On Dec 12, 2014, at 10:36 AM, Teresa Cochran batsfly...@me.com wrote:
 
 Hi, Christina,
 
 The iCloud passcode is set up when you activate Keychain for storing your 
 passwords. I don't know how two-step verification works if you don't have 
 one. It may prompt you to set one up.
 
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing 
 with the brain is often called imagination.--Oliver Sacks
 
 On Dec 11, 2014, at 8:49 PM, Christina C. blindmaclo...@gmail.com wrote:
 
 Hmmm, I don’t remember being given an option of two different ones. I just 
 signed up years ago in iTunes when I started buying music from apple and 
 didn’t have an iPhone or anything, than when iCloud came out it seems like 
 I remember just signing in with my iTunes account which I guess is the same 
 as my apple ID? I’m pretty confused. I don’t remember apple asking me if I 
 wanted them different or the same. :)
 
 Thanks,
 Christina
 On Dec 11, 2014, at 9:37 PM, Neal Ewers neal.ew...@ravenswood.org wrote:
 
 Christina. You can certainly have them be the same. Some people choose not 
 to do that, but, as I said, you can choose to have them the same if you 
 wish.
  
 Neal
  
  
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
 Of Christina C.
 Sent: Thursday, December 11, 2014 9:50 PM
 To: viphone@googlegroups.com
 Subject: Re: The dark side of Apple's two-factor authentication
  
 Teresa,
  
 What’s the difference between my iCloud passcode and my account password? 
 I thought mine were one in the same. I thought I only had one and it is 
 both my apple ID and my iCloud account with the same username and password?
  
 Thanks for any clarification,
 Christina
 On Dec 9, 2014, at 10:14 PM, Teresa Cochran batsfly...@me.com wrote:
  
 What you have to do is provide both your iCloud passcode (not your 
 account password) *and your trusted device that you've already set up is 
 sent a text message with a six-digit code with a short expiration period. 
 ONLY when you do these two steps can you reset your key, hence two-factor 
 authentication. I speak from experience, having followed those 
 instructions and reset my key. :)
  
 Teresa
 
  
 -- 
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 list. All new members to the this list are moderated by default. If you 
 have any questions or concerns about the running of this list, or if you 
 feel that a member's post is inappropriate, please contact the owners or 
 moderators directly rather than posting on the list itself. The archives 
 for this list can be searched at 
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Re: The dark side of Apple's two-factor authentication

2014-12-12 Thread Christopher Hallsworth
iCloud Keychain has nothing to do with this two factor authentication 
thread we're talking about here. Two factor authentication adds another 
layer of protection to your Apple ID. Not only does it require the 
password for your Apple ID; it also requires you enter a security code 
shown on any or all of your trusted devices or a text-capable cellular 
phone you've added when setting up two factor authentication. If you do 
not have any of these then a recovery key is required to unlock your 
Apple ID. The recovery key is generated at random by Apple when setting 
up two factor authentication. iCloud Keychain however is a vault if you 
will where all your usernames and passwords, contact information and 
credit cards are stored in iCloud. This involves a different kind of two 
factor authentication; your Apple ID password and a security code which 
can either be the same as your device's passcode or one you choose. 
Either way you still have to verify your identity by entering another 
code they send to your text capable cellular phone. Sorry for the long 
reply but I hope you get the idea!


On 12/12/2014 18:42, Christina C. wrote:

Thanks, on my iPhone I do have keychain turned on. In iCloud settings, 
keychain, advanced, it says that I have approve with security code turned on. I 
might remember choosing this but I don’t remember ever getting a code and being 
prompted to save it in a safe place. How do I go about getting this code? Or, 
maybe I should turn it off and go with a security question. I feel so confused 
but I am so happy to be informed or at least I am working to be informed. :)

Christina

On Dec 12, 2014, at 10:36 AM, Teresa Cochran batsfly...@me.com wrote:

Hi, Christina,

The iCloud passcode is set up when you activate Keychain for storing your 
passwords. I don't know how two-step verification works if you don't have one. 
It may prompt you to set one up.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with the 
brain is often called imagination.--Oliver Sacks

On Dec 11, 2014, at 8:49 PM, Christina C. blindmaclo...@gmail.com 
mailto:blindmaclo...@gmail.com wrote:


Hmmm, I don’t remember being given an option of two different ones. I just 
signed up years ago in iTunes when I started buying music from apple and didn’t 
have an iPhone or anything, than when iCloud came out it seems like I remember 
just signing in with my iTunes account which I guess is the same as my apple 
ID? I’m pretty confused. I don’t remember apple asking me if I wanted them 
different or the same. :)

Thanks,
Christina

On Dec 11, 2014, at 9:37 PM, Neal Ewers neal.ew...@ravenswood.org 
mailto:neal.ew...@ravenswood.org wrote:

Christina. You can certainly have them be the same. Some people choose not to 
do that, but, as I said, you can choose to have them the same if you wish.

Neal


From: viphone@googlegroups.com mailto:viphone@googlegroups.com 
[mailto:viphone@googlegroups.com mailto:viphone@googlegroups.com] On Behalf Of 
Christina C.
Sent: Thursday, December 11, 2014 9:50 PM
To: viphone@googlegroups.com mailto:viphone@googlegroups.com
Subject: Re: The dark side of Apple's two-factor authentication

Teresa,

What’s the difference between my iCloud passcode and my account password? I 
thought mine were one in the same. I thought I only had one and it is both my 
apple ID and my iCloud account with the same username and password?

Thanks for any clarification,
Christina

On Dec 9, 2014, at 10:14 PM, Teresa Cochran batsfly...@me.com 
mailto:batsfly...@me.com wrote:

What you have to do is provide both your iCloud passcode (not your account 
password) *and your trusted device that you've already set up is sent a text 
message with a six-digit code with a short expiration period. ONLY when you do 
these two steps can you reset your key, hence two-factor authentication. I 
speak from experience, having followed those instructions and reset my key. :)

Teresa



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https

Re: The dark side of Apple's two-factor authentication

2014-12-12 Thread Christina C.
ok, that makes some sense because when I turned keychain on I don’t remember 
anything about making a special iCloud passcode nor do I recall getting one 
with a message to save a code  in a safe place. I would have done so. :)

Christina
 On Dec 12, 2014, at 11:52 AM, Christopher Hallsworth 
 challswor...@icloud.com wrote:
 
 iCloud Keychain has nothing to do with this two factor authentication thread 
 we're talking about here. Two factor authentication adds another layer of 
 protection to your Apple ID. Not only does it require the password for your 
 Apple ID; it also requires you enter a security code shown on any or all of 
 your trusted devices or a text-capable cellular phone you've added when 
 setting up two factor authentication. If you do not have any of these then a 
 recovery key is required to unlock your Apple ID. The recovery key is 
 generated at random by Apple when setting up two factor authentication. 
 iCloud Keychain however is a vault if you will where all your usernames and 
 passwords, contact information and credit cards are stored in iCloud. This 
 involves a different kind of two factor authentication; your Apple ID 
 password and a security code which can either be the same as your device's 
 passcode or one you choose. Either way you still have to verify your identity 
 by entering another code they send to your text capable cellular phone. Sorry 
 for the long reply but I hope you get the idea!
 
 On 12/12/2014 18:42, Christina C. wrote:
 Thanks, on my iPhone I do have keychain turned on. In iCloud settings, 
 keychain, advanced, it says that I have approve with security code turned 
 on. I might remember choosing this but I don’t remember ever getting a code 
 and being prompted to save it in a safe place. How do I go about getting 
 this code? Or, maybe I should turn it off and go with a security question. I 
 feel so confused but I am so happy to be informed or at least I am working 
 to be informed. :)
 
 Christina
 On Dec 12, 2014, at 10:36 AM, Teresa Cochran batsfly...@me.com wrote:
 
 Hi, Christina,
 
 The iCloud passcode is set up when you activate Keychain for storing your 
 passwords. I don't know how two-step verification works if you don't have 
 one. It may prompt you to set one up.
 
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing 
 with the brain is often called imagination.--Oliver Sacks
 
 On Dec 11, 2014, at 8:49 PM, Christina C. blindmaclo...@gmail.com 
 mailto:blindmaclo...@gmail.com wrote:
 
 Hmmm, I don’t remember being given an option of two different ones. I just 
 signed up years ago in iTunes when I started buying music from apple and 
 didn’t have an iPhone or anything, than when iCloud came out it seems like 
 I remember just signing in with my iTunes account which I guess is the 
 same as my apple ID? I’m pretty confused. I don’t remember apple asking me 
 if I wanted them different or the same. :)
 
 Thanks,
 Christina
 On Dec 11, 2014, at 9:37 PM, Neal Ewers neal.ew...@ravenswood.org 
 mailto:neal.ew...@ravenswood.org wrote:
 
 Christina. You can certainly have them be the same. Some people choose 
 not to do that, but, as I said, you can choose to have them the same if 
 you wish.
 
 Neal
 
 
 From: viphone@googlegroups.com mailto:viphone@googlegroups.com 
 [mailto:viphone@googlegroups.com mailto:viphone@googlegroups.com] On 
 Behalf Of Christina C.
 Sent: Thursday, December 11, 2014 9:50 PM
 To: viphone@googlegroups.com mailto:viphone@googlegroups.com
 Subject: Re: The dark side of Apple's two-factor authentication
 
 Teresa,
 
 What’s the difference between my iCloud passcode and my account password? 
 I thought mine were one in the same. I thought I only had one and it is 
 both my apple ID and my iCloud account with the same username and 
 password?
 
 Thanks for any clarification,
 Christina
 On Dec 9, 2014, at 10:14 PM, Teresa Cochran batsfly...@me.com 
 mailto:batsfly...@me.com wrote:
 
 What you have to do is provide both your iCloud passcode (not your 
 account password) *and your trusted device that you've already set up is 
 sent a text message with a six-digit code with a short expiration 
 period. ONLY when you do these two steps can you reset your key, hence 
 two-factor authentication. I speak from experience, having followed 
 those instructions and reset my key. :)
 
 Teresa
 
 
 --
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 list. All new members to the this list are moderated by default. If you 
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 moderators directly rather than posting on the list itself. The archives 
 for this list can be searched at 
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 http://www.mail-archive.com/viphone@googlegroups.com/.
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Re: The dark side of Apple's two-factor authentication

2014-12-11 Thread Christina C.
Teresa,

What’s the difference between my iCloud passcode and my account password? I 
thought mine were one in the same. I thought I only had one and it is both my 
apple ID and my iCloud account with the same username and password?

Thanks for any clarification,
Christina
 On Dec 9, 2014, at 10:14 PM, Teresa Cochran batsfly...@me.com wrote:
 
 What you have to do is provide both your iCloud passcode (not your account 
 password) *and your trusted device that you've already set up is sent a text 
 message with a six-digit code with a short expiration period. ONLY when you 
 do these two steps can you reset your key, hence two-factor authentication. I 
 speak from experience, having followed those instructions and reset my key. :)
 
 Teresa

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RE: The dark side of Apple's two-factor authentication

2014-12-11 Thread Neal Ewers
Christina. You can certainly have them be the same. Some people choose not to 
do that, but, as I said, you can choose to have them the same if you wish.

 

Neal

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Christina C.
Sent: Thursday, December 11, 2014 9:50 PM
To: viphone@googlegroups.com
Subject: Re: The dark side of Apple's two-factor authentication

 

Teresa,

 

What’s the difference between my iCloud passcode and my account password? I 
thought mine were one in the same. I thought I only had one and it is both my 
apple ID and my iCloud account with the same username and password?

 

Thanks for any clarification,

Christina

On Dec 9, 2014, at 10:14 PM, Teresa Cochran batsfly...@me.com wrote:

 

What you have to do is provide both your iCloud passcode (not your account 
password) *and your trusted device that you've already set up is sent a text 
message with a six-digit code with a short expiration period. ONLY when you do 
these two steps can you reset your key, hence two-factor authentication. I 
speak from experience, having followed those instructions and reset my key. :)

 

Teresa

 

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Re: The dark side of Apple's two-factor authentication

2014-12-11 Thread Christina C.
Hmmm, I don’t remember being given an option of two different ones. I just 
signed up years ago in iTunes when I started buying music from apple and didn’t 
hav an iPhone or anything, than when iCloud came out it seems like I remember 
just signing in with my iTunes account which I guess is the same as my apple 
ID? I’m pretty confused. I don’t remember apple asking me if I wanted them 
different or the same. :)

Thanks,
Christina
 On Dec 11, 2014, at 9:37 PM, Neal Ewers neal.ew...@ravenswood.org wrote:
 
 Christina. You can certainly have them be the same. Some people choose not to 
 do that, but, as I said, you can choose to have them the same if you wish.
  
 Neal
  
  
 From: viphone@googlegroups.com mailto:viphone@googlegroups.com 
 [mailto:viphone@googlegroups.com mailto:viphone@googlegroups.com] On Behalf 
 Of Christina C.
 Sent: Thursday, December 11, 2014 9:50 PM
 To: viphone@googlegroups.com mailto:viphone@googlegroups.com
 Subject: Re: The dark side of Apple's two-factor authentication
  
 Teresa,
  
 What’s the difference between my iCloud passcode and my account password? I 
 thought mine were one in the same. I thought I only had one and it is both my 
 apple ID and my iCloud account with the same username and password?
  
 Thanks for any clarification,
 Christina
 On Dec 9, 2014, at 10:14 PM, Teresa Cochran batsfly...@me.com 
 mailto:batsfly...@me.com wrote:
  
 What you have to do is provide both your iCloud passcode (not your account 
 password) *and your trusted device that you've already set up is sent a text 
 message with a six-digit code with a short expiration period. ONLY when you 
 do these two steps can you reset your key, hence two-factor authentication. 
 I speak from experience, having followed those instructions and reset my 
 key. :)
  
 Teresa
 
  
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RE: The dark side of Apple's two-factor authentication

2014-12-10 Thread Sieghard Weitzel
Jed,

You only get a recovery code if you enable 2-step authentication which has to 
be done via the http://AppleID.apple.com website. If you log in and go to the 
security section you will find this. Using 2-step authentication means that if 
you try to sign in to iCloud or the Apple website from a device which is not 
recognized you will first provide your password, then a code is sent to one of 
your trusted devices (iPhone or iPad) and you have to enter this code in order 
to complete the login process.
The recovery key is for situations where you forget your password or as in the 
article where somebody tries to access your account and it is blocked which I 
think Apple does after inputting your password incorrectly three times.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Tuesday, December 09, 2014 9:53 PM
To: viphone@googlegroups.com
Subject: Re: The dark side of Apple's two-factor authentication

so, here's the question.  I ahve an ipad, and an iphone.I've never 
even ehard of this recovery key.  Where would i get 1 from Apple?


On 12/9/2014 3:10 PM, M. Taylor wrote:
 Hello Everyone,

 I strongly suggest that you read the following article, very carefully.

 The link to the original post may be found at the end of the text.

 Mark

 The dark side of Apple's two-factor authentication

 Earlier this week, a strange message popped up on my Mac that I 
 thought nothing of. You can't sign in because your account was 
 disabled for security reasons. I dismissed it in my tired haze, 
 thinking it would solve itself and went to sleep.

 The next morning, I didn't have time to deal with the message - which 
 was now popping up every half hour - for a few hours until it became 
 annoying. I figured I'd done something dumb and broken iCloud, but that it 
 could wait.

 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's 
 harrowing story about how his Mac, iPhone and other devices were wiped 
 when someone broke into his iCloud account. That terrified me into 
 thinking about real security for the first time.

 When I finally had time to investigate the errors appearing on my 
 machine, I discovered that not only had my iCloud account been locked, 
 but someone had tried to break in. Two-factor had done its job and 
 kept the attacker out, however, it had also inadvertently locked me out.

 The Apple support page relating to lockouts assured me it would be 
 easy to recover my account with a combination of any two of either my 
 password, a trusted device or the two-factor recovery key.

 When I headed to the account recovery service, dubbed iForgot, I 
 discovered that there was no way back in without my recovery key. 
 That's when it hit me; I had no idea where my recovery key was or if 
 I'd ever even put the piece of paper in a safe place. I've moved since 
 I set up two-factor on iCloud.

 I began nervously scouring the entire house for the code, before 
 giving up after a few frustrating hours and began searching my 
 computer for any trace of it. I found countless recovery keys but 
 they weren't for the right things; for my Mac's hard-drive encryption, 
 Twitter, Facebook and other accounts, but not for my Apple ID.

 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo 
 of it with my iPhone for extra safekeeping.

 This is when it began to sink in that this single ID held the keys to 
 much of my digital life; everything from iTunes purchases going back 
 seven years, app purchases and even the ability to get my iPhone out 
 of the grips of Find my iPhone's lock.

 The sinking feeling began. After fruitlessly searching and a lot of 
 cussing, I decided to call Apple. I figured that something must be 
 wrong, since the support page claims you can use trusted devices to 
 recover your ID in cases like this.

 The first person I spoke to told me immediately after getting on the 
 phone that in no uncertain terms I had forfeit my Apple ID by losing 
 the recovery key. He refused to help me. I hung up and called back.

 On the second call, I got a lovely woman who totally understood my 
 plight and how terrible it was. She told me a similar thing had 
 happened to her, and it had turned out OK. After 20 minutes of poking 
 around and lots of awkward sighing, she put me on hold to talk to a senior 
 manager.

 When she got back on the line, the story was just as bleak. We take 
 your security very seriously at Apple she told me but at this time 
 we cannot grant you access back into your Apple account. We recommend 
 you create a new Apple ID.

 I couldn't believe what I was hearing and fought back that surely 
 there was some other way, but I was told point blank that Apple would 
 not help me. I offered a scan of my government ID, my trusted devices 
 and other proof that it was me. Nope

Re: The dark side of Apple's two-factor authentication

2014-12-10 Thread carol.pearso...@googlemail.com
Theresa,

Can I just clarify my understanding, please?

When you set up the key, you presumably have to enter that trusted telephone 
number.

What, exactly do you mean by

In order to reset your key, you have to have access to a trusted 
text-receiving phone number and your iCloud passcond. You have to have any two 
of these to set a third,

What do you mean by two of these and to set a third?

Thanks and sorry to not grasp this.

Carol P



  - Original Message - 
  From: Teresa Cochran 
  To: viphone@googlegroups.com 
  Sent: Tuesday, December 09, 2014 10:03 PM
  Subject: Re: The dark side of Apple's two-factor authentication


  You can reset your key anytime, but Apple doesn't keep it for you. In order 
to reset your key, you have to have access to a trusted text-receiving phone 
number and your iCloud passcond. You have to have any two of these to set a 
third, and apparently, if you're locked out of your account for any reason, you 
have to have your key.


  Teresa

  We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

  On Dec 9, 2014, at 1:40 PM, RobH. bobs...@googlemail.com wrote:


Question:  do you only get one of these keys when you opt for 2 factor 
logging?

I've not seen, had,  or have heard of these keys before now.

RobH.

- Original Message - 
From: Teresa Cochran batsfly...@me.com
To: viphone@googlegroups.com
Sent: Tuesday, December 09, 2014 8:33 PM
Subject: Re: The dark side of Apple's two-factor authentication


Hi, Mark and all,

The other day I erased and restored my iPod. I'd lost my recovery key. I 
installed Google Voice and had a code sent to that phone number, which was 
already established as one of my trusted devices.  I reset my recovery key 
this way. Needless to say, I'm going to Braille it and put it somewhere 
safe, in case someone tries too many times to log in (most likely me) and I 
get locked out.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing 
with the brain is often called imagination.--Oliver Sacks


  On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:



  Hello Everyone,



  I strongly suggest that you read the following article, very carefully.



  The link to the original post may be found at the end of the text.


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Re: The dark side of Apple's two-factor authentication

2014-12-10 Thread Mike Arrigo
Apple was actually doing their job here, what if that wasn't the real 
person, but a hacker instead? If you're going to use that kind of 
security, you need to understand the responsibility that goes with it. 
Again, personally I think using 2 step security and file vault is 
overkill, but if you choose to use it and then you don't keep track of 
your key, you have no one to blame but yourself.

Original message:
I do agree with this, Merv. The lady in th article does make some valid 
points but to me, she sounded a little whiny. Now I know it is 
frustrating but if you know there is 2 step verification and you use 
it, keep your stuff in multiple safe locations. Congratulations on 
having the only Dad return from the dead smile.



On Dec 9, 2014, at 4:06 PM, Merv Keck blind5spar...@gmail.com 
mailto:blind5spar...@gmail.com wrote:



Hi,
I have to agree with you about two factor authentication and being 
responsible for your own security. About ten years ago my dad died and 
about a week later I saw him log into his Instant Messenger. Of course 
I knew it was a relative at the house snooping through his personal 
files so I wrote and asked him how he came back from the dead. It 
totally freaked my sister out trying to figure out how I knew she was 
in the house and on his computer. However, I having been his tech knew 
that he kept all his passwords on top of his monitor in a notebook 
labeled computer Passwords including the ones to his bank accounts, laughs!

Merv
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Re: The dark side of Apple's two-factor authentication

2014-12-10 Thread Christopher Hallsworth
Very true. I haven't read the article but sounds like someone had more 
time to complain than feel security confident.


On 10/12/2014 04:20, Joanne Chua wrote:

I personally found this article is laughable. It is the user choice to
activated two factor  authentication for Apple, then, they complain
about how, Apple being too overly safe and security conchious for user
protection... It is not Apple's fault if individuals forget their
passwords, or their activation code is there.
Apple always got good repitation for security, and now, someone
actually complaining about Apple being too safe? That just, doesn't
make sense to me...

On 10/12/2014, Mike Arrigo n0...@charter.net wrote:

They were lucky that they found their key. If you're going to use that
system, you need to keep it stored somewhere you  can find it.
Personally I think the 2 factor authentication is a bit overboard, but
that's just my opinion.
Original message:

Hello Everyone,



I strongly suggest that you read the following article, very carefully.



The link to the original post may be found at the end of the text.



Mark



The dark side of Apple's two-factor authentication



Earlier this week, a strange message popped up on my Mac that I thought
nothing of. You can't sign in because your account was disabled for
security reasons. I dismissed it in my tired haze, thinking it would
solve
itself and went to sleep.



The next morning, I didn't have time to deal with the message - which was
now popping up every half hour - for a few hours until it became annoying.
I
figured I'd done something dumb and broken iCloud, but that it could
wait.



I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
harrowing story about how his Mac, iPhone and other devices were wiped
when
someone broke into his iCloud account. That terrified me into thinking
about
real security for the first time.



When I finally had time to investigate the errors appearing on my machine,
I
discovered that not only had my iCloud account been locked, but someone
had
tried to break in. Two-factor had done its job and kept the attacker out,
however, it had also inadvertently locked me out.



The Apple support page relating to lockouts assured me it would be easy
to
recover my account with a combination of any two of either my password, a
trusted device or the two-factor recovery key.



When I headed to the account recovery service, dubbed iForgot, I
discovered
that there was no way back in without my recovery key. That's when it hit
me; I had no idea where my recovery key was or if I'd ever even put the
piece of paper in a safe place. I've moved since I set up two-factor on
iCloud.



I began nervously scouring the entire house for the code, before giving
up
after a few frustrating hours and began searching my computer for any
trace
of it. I found countless recovery keys but they weren't for the right
things; for my Mac's hard-drive encryption, Twitter, Facebook and other
accounts, but not for my Apple ID.



How could I be foolish enough to misplace my Apple ID recovery key?
I swore that I'd taken a screenshot, printed it and had taken a photo of
it
with my iPhone for extra safekeeping.



This is when it began to sink in that this single ID held the keys to
much
of my digital life; everything from iTunes purchases going back seven
years,
app purchases and even the ability to get my iPhone out of the grips of
Find
my iPhone's lock.



The sinking feeling began. After fruitlessly searching and a lot of
cussing,
I decided to call Apple. I figured that something must be wrong, since
the
support page claims you can use trusted devices to recover your ID in
cases
like this.



The first person I spoke to told me immediately after getting on the
phone
that in no uncertain terms I had forfeit my Apple ID by losing the
recovery
key. He refused to help me. I hung up and called back.



On the second call, I got a lovely woman who totally understood my plight
and how terrible it was. She told me a similar thing had happened to her,
and it had turned out OK. After 20 minutes of poking around and lots of
awkward sighing, she put me on hold to talk to a senior manager.



When she got back on the line, the story was just as bleak. We take your
security very seriously at Apple she told me but at this time we cannot
grant you access back into your Apple account. We recommend you create a
new
Apple ID.



I couldn't believe what I was hearing and fought back that surely there
was
some other way, but I was told point blank that Apple would not help me.
I
offered a scan of my government ID, my trusted devices and other proof
that
it was me. Nope, that won't do for Apple in this situation. She
apologized
profusely and said there was nothing more should do.



Furious about the situation, I took to Twitter in a fit of rage,
complaining
that Apple couldn't help me out of a dumb situation, in which I could
easily
prove who I was. It was frustrating enough that when setting up 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread christopher hallsworth
Thanks for sharing. I did read somewhere that you must use a recovery key to 
unlock a locked account. This is probably overlooked though. You just can't 
win. An Apple ID without two factor authentication makes you an easy target for 
hackers, yet having an account with two factor authentication targets yourself 
if you're not careful. I will choose the latter because I will make sure I put 
my recovery key somewhere safe.
 On 9 Dec 2014, at 20:10, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 
 Mark
 
 The dark side of Apple's two-factor authentication
 
 Earlier this week, a strange message popped up on my Mac that I thought
 nothing of. You can't sign in because your account was disabled for
 security reasons. I dismissed it in my tired haze, thinking it would solve
 itself and went to sleep.
 
 The next morning, I didn't have time to deal with the message - which was
 now popping up every half hour - for a few hours until it became annoying. I
 figured I'd done something dumb and broken iCloud, but that it could wait.
 
 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
 harrowing story about how his Mac, iPhone and other devices were wiped when
 someone broke into his iCloud account. That terrified me into thinking about
 real security for the first time.
 
 When I finally had time to investigate the errors appearing on my machine, I
 discovered that not only had my iCloud account been locked, but someone had
 tried to break in. Two-factor had done its job and kept the attacker out,
 however, it had also inadvertently locked me out.
 
 The Apple support page relating to lockouts assured me it would be easy to
 recover my account with a combination of any two of either my password, a
 trusted device or the two-factor recovery key.
 
 When I headed to the account recovery service, dubbed iForgot, I discovered
 that there was no way back in without my recovery key. That's when it hit
 me; I had no idea where my recovery key was or if I'd ever even put the
 piece of paper in a safe place. I've moved since I set up two-factor on
 iCloud.
 
 I began nervously scouring the entire house for the code, before giving up
 after a few frustrating hours and began searching my computer for any trace
 of it. I found countless recovery keys but they weren't for the right
 things; for my Mac's hard-drive encryption, Twitter, Facebook and other
 accounts, but not for my Apple ID.
 
 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo of it
 with my iPhone for extra safekeeping.
 
 This is when it began to sink in that this single ID held the keys to much
 of my digital life; everything from iTunes purchases going back seven years,
 app purchases and even the ability to get my iPhone out of the grips of Find
 my iPhone's lock.
 
 The sinking feeling began. After fruitlessly searching and a lot of cussing,
 I decided to call Apple. I figured that something must be wrong, since the
 support page claims you can use trusted devices to recover your ID in cases
 like this.
 
 The first person I spoke to told me immediately after getting on the phone
 that in no uncertain terms I had forfeit my Apple ID by losing the recovery
 key. He refused to help me. I hung up and called back.
 
 On the second call, I got a lovely woman who totally understood my plight
 and how terrible it was. She told me a similar thing had happened to her,
 and it had turned out OK. After 20 minutes of poking around and lots of
 awkward sighing, she put me on hold to talk to a senior manager.
 
 When she got back on the line, the story was just as bleak. We take your
 security very seriously at Apple she told me but at this time we cannot
 grant you access back into your Apple account. We recommend you create a new
 Apple ID.
 
 I couldn't believe what I was hearing and fought back that surely there was
 some other way, but I was told point blank that Apple would not help me. I
 offered a scan of my government ID, my trusted devices and other proof that
 it was me. Nope, that won't do for Apple in this situation. She apologized
 profusely and said there was nothing more should do.
 
 Furious about the situation, I took to Twitter in a fit of rage, complaining
 that Apple couldn't help me out of a dumb situation, in which I could easily
 prove who I was. It was frustrating enough that when setting up my Apple ID,
 the company assured me I could recover the account with a trusted device.
 
 I know it was stupid that I'd lost the recovery key but I'd set it up so
 long ago I couldn't remember where it would conceivably be. There's only so
 many things I can keep track of. Besides, I figured I'd be able to use
 trusted device to get out of a mess like this.
 
 I'd looked almost everywhere twice by 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Teresa Cochran
Hi, Mark and all,

The other day I erased and restored my iPod. I'd lost my recovery key. I 
installed Google Voice and had a code sent to that phone number, which was 
already established as one of my trusted devices.  I reset my recovery key this 
way. Needless to say, I'm going to Braille it and put it somewhere safe, in 
case someone tries too many times to log in (most likely me) and I get locked 
out.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.

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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Hope Paulos
How can you set up to factor authentication for an existing Apple ID? I don't 
believe I have the set up…

Hope Paulos

 On Dec 9, 2014, at 3:33 PM, Teresa Cochran batsfly...@me.com wrote:
 
 Hi, Mark and all,
 
 The other day I erased and restored my iPod. I'd lost my recovery key. I 
 installed Google Voice and had a code sent to that phone number, which was 
 already established as one of my trusted devices.  I reset my recovery key 
 this way. Needless to say, I'm going to Braille it and put it somewhere safe, 
 in case someone tries too many times to log in (most likely me) and I get 
 locked out.
 
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing with 
 the brain is often called imagination.--Oliver Sacks
 
 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 -- 
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Agent086b
Hi,
very interesting situation. I have no recollection of being asked to print my 
key. I may have though and just forgotten.
Is it possible to re-print the key now? If it is could anybody give me some 
pointers?
Thanks for any advice.
Max

 On 10 Dec 2014, at 7:10 am, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 
 Mark
 
 The dark side of Apple's two-factor authentication
 
 Earlier this week, a strange message popped up on my Mac that I thought
 nothing of. You can't sign in because your account was disabled for
 security reasons. I dismissed it in my tired haze, thinking it would solve
 itself and went to sleep.
 
 The next morning, I didn't have time to deal with the message - which was
 now popping up every half hour - for a few hours until it became annoying. I
 figured I'd done something dumb and broken iCloud, but that it could wait.
 
 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
 harrowing story about how his Mac, iPhone and other devices were wiped when
 someone broke into his iCloud account. That terrified me into thinking about
 real security for the first time.
 
 When I finally had time to investigate the errors appearing on my machine, I
 discovered that not only had my iCloud account been locked, but someone had
 tried to break in. Two-factor had done its job and kept the attacker out,
 however, it had also inadvertently locked me out.
 
 The Apple support page relating to lockouts assured me it would be easy to
 recover my account with a combination of any two of either my password, a
 trusted device or the two-factor recovery key.
 
 When I headed to the account recovery service, dubbed iForgot, I discovered
 that there was no way back in without my recovery key. That's when it hit
 me; I had no idea where my recovery key was or if I'd ever even put the
 piece of paper in a safe place. I've moved since I set up two-factor on
 iCloud.
 
 I began nervously scouring the entire house for the code, before giving up
 after a few frustrating hours and began searching my computer for any trace
 of it. I found countless recovery keys but they weren't for the right
 things; for my Mac's hard-drive encryption, Twitter, Facebook and other
 accounts, but not for my Apple ID.
 
 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo of it
 with my iPhone for extra safekeeping.
 
 This is when it began to sink in that this single ID held the keys to much
 of my digital life; everything from iTunes purchases going back seven years,
 app purchases and even the ability to get my iPhone out of the grips of Find
 my iPhone's lock.
 
 The sinking feeling began. After fruitlessly searching and a lot of cussing,
 I decided to call Apple. I figured that something must be wrong, since the
 support page claims you can use trusted devices to recover your ID in cases
 like this.
 
 The first person I spoke to told me immediately after getting on the phone
 that in no uncertain terms I had forfeit my Apple ID by losing the recovery
 key. He refused to help me. I hung up and called back.
 
 On the second call, I got a lovely woman who totally understood my plight
 and how terrible it was. She told me a similar thing had happened to her,
 and it had turned out OK. After 20 minutes of poking around and lots of
 awkward sighing, she put me on hold to talk to a senior manager.
 
 When she got back on the line, the story was just as bleak. We take your
 security very seriously at Apple she told me but at this time we cannot
 grant you access back into your Apple account. We recommend you create a new
 Apple ID.
 
 I couldn't believe what I was hearing and fought back that surely there was
 some other way, but I was told point blank that Apple would not help me. I
 offered a scan of my government ID, my trusted devices and other proof that
 it was me. Nope, that won't do for Apple in this situation. She apologized
 profusely and said there was nothing more should do.
 
 Furious about the situation, I took to Twitter in a fit of rage, complaining
 that Apple couldn't help me out of a dumb situation, in which I could easily
 prove who I was. It was frustrating enough that when setting up my Apple ID,
 the company assured me I could recover the account with a trusted device.
 
 I know it was stupid that I'd lost the recovery key but I'd set it up so
 long ago I couldn't remember where it would conceivably be. There's only so
 many things I can keep track of. Besides, I figured I'd be able to use
 trusted device to get out of a mess like this.
 
 I'd looked almost everywhere twice by this point. Who remembers stuff like
 this?
 
 Apple's two factor signup process tries to point out the importance of the
 key when you set it up.
 You have to print the key, then 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread christopher hallsworth
Go to
http://appleid.apple.com
click manage my Apple ID, sign in and it's in the passwords and security tab.
 On 9 Dec 2014, at 20:40, Hope Paulos hope.pau...@gmail.com wrote:
 
 How can you set up to factor authentication for an existing Apple ID? I don't 
 believe I have the set up…
 
 Hope Paulos
 
 On Dec 9, 2014, at 3:33 PM, Teresa Cochran batsfly...@me.com 
 mailto:batsfly...@me.com wrote:
 
 Hi, Mark and all,
 
 The other day I erased and restored my iPod. I'd lost my recovery key. I 
 installed Google Voice and had a code sent to that phone number, which was 
 already established as one of my trusted devices.  I reset my recovery key 
 this way. Needless to say, I'm going to Braille it and put it somewhere 
 safe, in case someone tries too many times to log in (most likely me) and I 
 get locked out.
 
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing 
 with the brain is often called imagination.--Oliver Sacks
 
 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu 
 mailto:mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 
 -- 
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Krister Ekstrom
Where does the app Authy fit into all this? Is it easier to remember the 
recovery key with this app?
/Krister

 9 dec 2014 kl. 21:40 skrev Hope Paulos hope.pau...@gmail.com:
 
 How can you set up to factor authentication for an existing Apple ID? I don't 
 believe I have the set up…
 
 Hope Paulos
 
 On Dec 9, 2014, at 3:33 PM, Teresa Cochran batsfly...@me.com 
 mailto:batsfly...@me.com wrote:
 
 Hi, Mark and all,
 
 The other day I erased and restored my iPod. I'd lost my recovery key. I 
 installed Google Voice and had a code sent to that phone number, which was 
 already established as one of my trusted devices.  I reset my recovery key 
 this way. Needless to say, I'm going to Braille it and put it somewhere 
 safe, in case someone tries too many times to log in (most likely me) and I 
 get locked out.
 
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing 
 with the brain is often called imagination.--Oliver Sacks
 
 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu 
 mailto:mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.
 
 The link to the original post may be found at the end of the text.
 
 --
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread John Diakogeorgiou
This is an interesting article. To use this authentication you needed
to have set it up using the two step process. When this is done you no
longer have to answer security questions. I don't know about others
but I'd rather use the security questions since I won't potentially
lose them whereas I may lose the key.

On 12/9/14, Krister Ekstrom kris...@kristersplace.com wrote:
 Where does the app Authy fit into all this? Is it easier to remember the
 recovery key with this app?
 /Krister

 9 dec 2014 kl. 21:40 skrev Hope Paulos hope.pau...@gmail.com:

 How can you set up to factor authentication for an existing Apple ID? I
 don't believe I have the set up...

 Hope Paulos

 On Dec 9, 2014, at 3:33 PM, Teresa Cochran batsfly...@me.com
 mailto:batsfly...@me.com wrote:

 Hi, Mark and all,

 The other day I erased and restored my iPod. I'd lost my recovery key. I
 installed Google Voice and had a code sent to that phone number, which
 was already established as one of my trusted devices.  I reset my
 recovery key this way. Needless to say, I'm going to Braille it and put
 it somewhere safe, in case someone tries too many times to log in (most
 likely me) and I get locked out.

 Teresa

 We can see with the eyes, but we see with the brain as well, and seeing
 with the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu
 mailto:mk...@ucla.edu wrote:

 Hello Everyone,

 I strongly suggest that you read the following article, very carefully.

 The link to the original post may be found at the end of the text.

 --
 The following information is important for all members of the viphone
 list. All new members to the this list are moderated by default. If you
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread RobH.
Question:  do you only get one of these keys when you opt for 2 factor 
logging?

I've not seen, had,  or have heard of these keys before now.

RobH.

- Original Message - 
From: Teresa Cochran batsfly...@me.com
To: viphone@googlegroups.com
Sent: Tuesday, December 09, 2014 8:33 PM
Subject: Re: The dark side of Apple's two-factor authentication


Hi, Mark and all,

The other day I erased and restored my iPod. I'd lost my recovery key. I 
installed Google Voice and had a code sent to that phone number, which was 
already established as one of my trusted devices.  I reset my recovery key 
this way. Needless to say, I'm going to Braille it and put it somewhere 
safe, in case someone tries too many times to log in (most likely me) and I 
get locked out.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing 
with the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:

 Hello Everyone,

 I strongly suggest that you read the following article, very carefully.

 The link to the original post may be found at the end of the text.

-- 
The following information is important for all members of the viphone list. 
All new members to the this list are moderated by default. If you have any 
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread RobH.
Well this is more me, though nearly forgot the answers to those two, once.
- Original Message - 
From: John Diakogeorgiou jdiakoge2...@gmail.com
To: viphone@googlegroups.com
Sent: Tuesday, December 09, 2014 9:11 PM
Subject: Re: The dark side of Apple's two-factor authentication


This is an interesting article. To use this authentication you needed
to have set it up using the two step process. When this is done you no
longer have to answer security questions. I don't know about others
but I'd rather use the security questions since I won't potentially
lose them whereas I may lose the key.

On 12/9/14, Krister Ekstrom kris...@kristersplace.com wrote:
 Where does the app Authy fit into all this? Is it easier to remember the
 recovery key with this app?
 /Krister

 9 dec 2014 kl. 21:40 skrev Hope Paulos hope.pau...@gmail.com:

 How can you set up to factor authentication for an existing Apple ID? I
 don't believe I have the set up...

 Hope Paulos

 On Dec 9, 2014, at 3:33 PM, Teresa Cochran batsfly...@me.com
 mailto:batsfly...@me.com wrote:

 Hi, Mark and all,

 The other day I erased and restored my iPod. I'd lost my recovery key. I
 installed Google Voice and had a code sent to that phone number, which
 was already established as one of my trusted devices.  I reset my
 recovery key this way. Needless to say, I'm going to Braille it and put
 it somewhere safe, in case someone tries too many times to log in (most
 likely me) and I get locked out.

 Teresa

 We can see with the eyes, but we see with the brain as well, and seeing
 with the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu
 mailto:mk...@ucla.edu wrote:

 Hello Everyone,

 I strongly suggest that you read the following article, very carefully.

 The link to the original post may be found at the end of the text.

 --
 The following information is important for all members of the viphone
 list. All new members to the this list are moderated by default. If you
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 Groups
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Paul Ferrara
Ok, so this recovery key--you only get one if you set up 2-layered 
encription?

How do you do this, and is this key a set of numbers and letters?
Does VO read it?

Paul

-Original Message- 
From: M. Taylor

Sent: Tuesday, December 09, 2014 3:10 PM
To: viphone@googlegroups.com
Subject: The dark side of Apple's two-factor authentication

Hello Everyone,

I strongly suggest that you read the following article, very carefully.

The link to the original post may be found at the end of the text.

Mark

The dark side of Apple's two-factor authentication

Earlier this week, a strange message popped up on my Mac that I thought
nothing of. You can't sign in because your account was disabled for
security reasons. I dismissed it in my tired haze, thinking it would solve
itself and went to sleep.

The next morning, I didn't have time to deal with the message - which was
now popping up every half hour - for a few hours until it became annoying. I
figured I'd done something dumb and broken iCloud, but that it could wait.

I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
harrowing story about how his Mac, iPhone and other devices were wiped when
someone broke into his iCloud account. That terrified me into thinking about
real security for the first time.

When I finally had time to investigate the errors appearing on my machine, I
discovered that not only had my iCloud account been locked, but someone had
tried to break in. Two-factor had done its job and kept the attacker out,
however, it had also inadvertently locked me out.

The Apple support page relating to lockouts assured me it would be easy to
recover my account with a combination of any two of either my password, a
trusted device or the two-factor recovery key.

When I headed to the account recovery service, dubbed iForgot, I discovered
that there was no way back in without my recovery key. That's when it hit
me; I had no idea where my recovery key was or if I'd ever even put the
piece of paper in a safe place. I've moved since I set up two-factor on
iCloud.

I began nervously scouring the entire house for the code, before giving up
after a few frustrating hours and began searching my computer for any trace
of it. I found countless recovery keys but they weren't for the right
things; for my Mac's hard-drive encryption, Twitter, Facebook and other
accounts, but not for my Apple ID.

How could I be foolish enough to misplace my Apple ID recovery key?
I swore that I'd taken a screenshot, printed it and had taken a photo of it
with my iPhone for extra safekeeping.

This is when it began to sink in that this single ID held the keys to much
of my digital life; everything from iTunes purchases going back seven years,
app purchases and even the ability to get my iPhone out of the grips of Find
my iPhone's lock.

The sinking feeling began. After fruitlessly searching and a lot of cussing,
I decided to call Apple. I figured that something must be wrong, since the
support page claims you can use trusted devices to recover your ID in cases
like this.

The first person I spoke to told me immediately after getting on the phone
that in no uncertain terms I had forfeit my Apple ID by losing the recovery
key. He refused to help me. I hung up and called back.

On the second call, I got a lovely woman who totally understood my plight
and how terrible it was. She told me a similar thing had happened to her,
and it had turned out OK. After 20 minutes of poking around and lots of
awkward sighing, she put me on hold to talk to a senior manager.

When she got back on the line, the story was just as bleak. We take your
security very seriously at Apple she told me but at this time we cannot
grant you access back into your Apple account. We recommend you create a new
Apple ID.

I couldn't believe what I was hearing and fought back that surely there was
some other way, but I was told point blank that Apple would not help me. I
offered a scan of my government ID, my trusted devices and other proof that
it was me. Nope, that won't do for Apple in this situation. She apologized
profusely and said there was nothing more should do.

Furious about the situation, I took to Twitter in a fit of rage, complaining
that Apple couldn't help me out of a dumb situation, in which I could easily
prove who I was. It was frustrating enough that when setting up my Apple ID,
the company assured me I could recover the account with a trusted device.

I know it was stupid that I'd lost the recovery key but I'd set it up so
long ago I couldn't remember where it would conceivably be. There's only so
many things I can keep track of. Besides, I figured I'd be able to use
trusted device to get out of a mess like this.

I'd looked almost everywhere twice by this point. Who remembers stuff like
this?

Apple's two factor signup process tries to point out the importance of the
key when you set it up.
You have to print the key, then re-enter it to show that you've got it. I
don't think this 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Teresa Cochran
You can reset your key anytime, but Apple doesn't keep it for you. In order to 
reset your key, you have to have access to a trusted text-receiving phone 
number and your iCloud passcond. You have to have any two of these to set a 
third, and apparently, if you're locked out of your account for any reason, you 
have to have your key.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 1:40 PM, RobH. bobs...@googlemail.com wrote:
 
 Question:  do you only get one of these keys when you opt for 2 factor 
 logging?
 
 I've not seen, had,  or have heard of these keys before now.
 
 RobH.
 
 - Original Message - 
 From: Teresa Cochran batsfly...@me.com
 To: viphone@googlegroups.com
 Sent: Tuesday, December 09, 2014 8:33 PM
 Subject: Re: The dark side of Apple's two-factor authentication
 
 
 Hi, Mark and all,
 
 The other day I erased and restored my iPod. I'd lost my recovery key. I 
 installed Google Voice and had a code sent to that phone number, which was 
 already established as one of my trusted devices.  I reset my recovery key 
 this way. Needless to say, I'm going to Braille it and put it somewhere 
 safe, in case someone tries too many times to log in (most likely me) and I 
 get locked out.
 
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing 
 with the brain is often called imagination.--Oliver Sacks
 
 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.
 
 The link to the original post may be found at the end of the text.
 
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Teresa Cochran
When I got my recovery key, I copied it onto my Braille Lite and onto an 
old-fashioned piece of paper in Braille. I put the piece of paper with my notes 
in my backpack. I also thought of taping another paper copy on the underside of 
my computer desk, but don't know if I'll do that or not. You can reset your 
key, but you must have your iCloud passcode and a trusted texting device in 
order to do it, and you can't be officially locked out of your account to reset 
your key.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 1:51 PM, Paul Ferrara paul.ferr...@twc.com wrote:
 
 Ok, so this recovery key--you only get one if you set up 2-layered encription?
 How do you do this, and is this key a set of numbers and letters?
 Does VO read it?
 
 Paul
 
 -Original Message- From: M. Taylor
 Sent: Tuesday, December 09, 2014 3:10 PM
 To: viphone@googlegroups.com
 Subject: The dark side of Apple's two-factor authentication
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.
 
 The link to the original post may be found at the end of the text.
 
 Mark
 
 The dark side of Apple's two-factor authentication
 
 Earlier this week, a strange message popped up on my Mac that I thought
 nothing of. You can't sign in because your account was disabled for
 security reasons. I dismissed it in my tired haze, thinking it would solve
 itself and went to sleep.
 
 The next morning, I didn't have time to deal with the message - which was
 now popping up every half hour - for a few hours until it became annoying. I
 figured I'd done something dumb and broken iCloud, but that it could wait.
 
 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
 harrowing story about how his Mac, iPhone and other devices were wiped when
 someone broke into his iCloud account. That terrified me into thinking about
 real security for the first time.
 
 When I finally had time to investigate the errors appearing on my machine, I
 discovered that not only had my iCloud account been locked, but someone had
 tried to break in. Two-factor had done its job and kept the attacker out,
 however, it had also inadvertently locked me out.
 
 The Apple support page relating to lockouts assured me it would be easy to
 recover my account with a combination of any two of either my password, a
 trusted device or the two-factor recovery key.
 
 When I headed to the account recovery service, dubbed iForgot, I discovered
 that there was no way back in without my recovery key. That's when it hit
 me; I had no idea where my recovery key was or if I'd ever even put the
 piece of paper in a safe place. I've moved since I set up two-factor on
 iCloud.
 
 I began nervously scouring the entire house for the code, before giving up
 after a few frustrating hours and began searching my computer for any trace
 of it. I found countless recovery keys but they weren't for the right
 things; for my Mac's hard-drive encryption, Twitter, Facebook and other
 accounts, but not for my Apple ID.
 
 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo of it
 with my iPhone for extra safekeeping.
 
 This is when it began to sink in that this single ID held the keys to much
 of my digital life; everything from iTunes purchases going back seven years,
 app purchases and even the ability to get my iPhone out of the grips of Find
 my iPhone's lock.
 
 The sinking feeling began. After fruitlessly searching and a lot of cussing,
 I decided to call Apple. I figured that something must be wrong, since the
 support page claims you can use trusted devices to recover your ID in cases
 like this.
 
 The first person I spoke to told me immediately after getting on the phone
 that in no uncertain terms I had forfeit my Apple ID by losing the recovery
 key. He refused to help me. I hung up and called back.
 
 On the second call, I got a lovely woman who totally understood my plight
 and how terrible it was. She told me a similar thing had happened to her,
 and it had turned out OK. After 20 minutes of poking around and lots of
 awkward sighing, she put me on hold to talk to a senior manager.
 
 When she got back on the line, the story was just as bleak. We take your
 security very seriously at Apple she told me but at this time we cannot
 grant you access back into your Apple account. We recommend you create a new
 Apple ID.
 
 I couldn't believe what I was hearing and fought back that surely there was
 some other way, but I was told point blank that Apple would not help me. I
 offered a scan of my government ID, my trusted devices and other proof that
 it was me. Nope, that won't do for Apple in this situation. She apologized
 profusely and said there was nothing more should do.
 
 Furious about the situation, I took to Twitter in a fit of rage, 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread carol.pearso...@googlemail.com
It's been quite a while now since I signed up and I don't recall a recovery 
key as such at all.  I certainly know I didn't take any photo.


Can anyone explain the history and whether in fact my account has such a 
key.  I'm so confused about these things.  They move on faster than I can so 
hope someone can help me to understand this one a little better.


It sounds all very scary.

I've had enough problems with Twitter hackers and really don't want problems 
now with my Apple account.


Hope someone can go through things now from the beginning.  I first had an 
ipod in early 2011.  I remember some time afterwards having to answer 
questions to get back into one's account, but certainly have no knowledge of 
any picture key!


Carol P - Who really thinks she's getting too old to move with this lot, but 
loves it too much not to do so!
- Original Message - 
From: christopher hallsworth challswor...@icloud.com

To: Viphone viphone@googlegroups.com
Sent: Tuesday, December 09, 2014 8:26 PM
Subject: Re: The dark side of Apple's two-factor authentication


Thanks for sharing. I did read somewhere that you must use a recovery key to 
unlock a locked account. This is probably overlooked though. You just can't 
win. An Apple ID without two factor authentication makes you an easy target 
for hackers, yet having an account with two factor authentication targets 
yourself if you're not careful. I will choose the latter because I will make 
sure I put my recovery key somewhere safe.

On 9 Dec 2014, at 20:10, M. Taylor mk...@ucla.edu wrote:

Hello Everyone,

I strongly suggest that you read the following article, very carefully.

The link to the original post may be found at the end of the text.

Mark

The dark side of Apple's two-factor authentication

Earlier this week, a strange message popped up on my Mac that I thought
nothing of. You can't sign in because your account was disabled for
security reasons. I dismissed it in my tired haze, thinking it would 
solve

itself and went to sleep.

The next morning, I didn't have time to deal with the message - which was
now popping up every half hour - for a few hours until it became annoying. 
I

figured I'd done something dumb and broken iCloud, but that it could wait.

I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
harrowing story about how his Mac, iPhone and other devices were wiped 
when
someone broke into his iCloud account. That terrified me into thinking 
about

real security for the first time.

When I finally had time to investigate the errors appearing on my machine, 
I
discovered that not only had my iCloud account been locked, but someone 
had

tried to break in. Two-factor had done its job and kept the attacker out,
however, it had also inadvertently locked me out.

The Apple support page relating to lockouts assured me it would be easy to
recover my account with a combination of any two of either my password, a
trusted device or the two-factor recovery key.

When I headed to the account recovery service, dubbed iForgot, I 
discovered

that there was no way back in without my recovery key. That's when it hit
me; I had no idea where my recovery key was or if I'd ever even put the
piece of paper in a safe place. I've moved since I set up two-factor on
iCloud.

I began nervously scouring the entire house for the code, before giving up
after a few frustrating hours and began searching my computer for any 
trace

of it. I found countless recovery keys but they weren't for the right
things; for my Mac's hard-drive encryption, Twitter, Facebook and other
accounts, but not for my Apple ID.

How could I be foolish enough to misplace my Apple ID recovery key?
I swore that I'd taken a screenshot, printed it and had taken a photo of 
it

with my iPhone for extra safekeeping.

This is when it began to sink in that this single ID held the keys to much
of my digital life; everything from iTunes purchases going back seven 
years,
app purchases and even the ability to get my iPhone out of the grips of 
Find

my iPhone's lock.

The sinking feeling began. After fruitlessly searching and a lot of 
cussing,

I decided to call Apple. I figured that something must be wrong, since the
support page claims you can use trusted devices to recover your ID in 
cases

like this.

The first person I spoke to told me immediately after getting on the phone
that in no uncertain terms I had forfeit my Apple ID by losing the 
recovery

key. He refused to help me. I hung up and called back.

On the second call, I got a lovely woman who totally understood my plight
and how terrible it was. She told me a similar thing had happened to her,
and it had turned out OK. After 20 minutes of poking around and lots of
awkward sighing, she put me on hold to talk to a senior manager.

When she got back on the line, the story was just as bleak. We take your
security very seriously at Apple she told me but at this time we cannot
grant you access back into your Apple account. We

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread carol.pearso...@googlemail.com
Theresa,

Please help me to understand this.

So does the recovery key consist of letters and numbers, so you can read it and 
copy it down, as you did, in Braille, without having to take a picture?  I 
never trust myself taking pictures!

What's the idea of the recovery key?  Is it just an extra layer of protection, 
or at least is that what it's supposed to be?


Carol P

  - Original Message - 
  From: Teresa Cochran 
  To: viphone@googlegroups.com 
  Sent: Tuesday, December 09, 2014 10:09 PM
  Subject: Re: The dark side of Apple's two-factor authentication


  When I got my recovery key, I copied it onto my Braille Lite and onto an 
old-fashioned piece of paper in Braille. I put the piece of paper with my notes 
in my backpack. I also thought of taping another paper copy on the underside of 
my computer desk, but don't know if I'll do that or not. You can reset your 
key, but you must have your iCloud passcode and a trusted texting device in 
order to do it, and you can't be officially locked out of your account to reset 
your key.


  Teresa

  We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

  On Dec 9, 2014, at 1:51 PM, Paul Ferrara paul.ferr...@twc.com wrote:


Ok, so this recovery key--you only get one if you set up 2-layered 
encription?
How do you do this, and is this key a set of numbers and letters?
Does VO read it?

Paul

-Original Message- From: M. Taylor
Sent: Tuesday, December 09, 2014 3:10 PM
To: viphone@googlegroups.com
Subject: The dark side of Apple's two-factor authentication

Hello Everyone,

I strongly suggest that you read the following article, very carefully.

The link to the original post may be found at the end of the text.

Mark

The dark side of Apple's two-factor authentication

Earlier this week, a strange message popped up on my Mac that I thought
nothing of. You can't sign in because your account was disabled for
security reasons. I dismissed it in my tired haze, thinking it would solve
itself and went to sleep.

The next morning, I didn't have time to deal with the message - which was
now popping up every half hour - for a few hours until it became annoying. I
figured I'd done something dumb and broken iCloud, but that it could wait.

I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
harrowing story about how his Mac, iPhone and other devices were wiped when
someone broke into his iCloud account. That terrified me into thinking about
real security for the first time.

When I finally had time to investigate the errors appearing on my machine, I
discovered that not only had my iCloud account been locked, but someone had
tried to break in. Two-factor had done its job and kept the attacker out,
however, it had also inadvertently locked me out.

The Apple support page relating to lockouts assured me it would be easy to
recover my account with a combination of any two of either my password, a
trusted device or the two-factor recovery key.

When I headed to the account recovery service, dubbed iForgot, I discovered
that there was no way back in without my recovery key. That's when it hit
me; I had no idea where my recovery key was or if I'd ever even put the
piece of paper in a safe place. I've moved since I set up two-factor on
iCloud.

I began nervously scouring the entire house for the code, before giving up
after a few frustrating hours and began searching my computer for any trace
of it. I found countless recovery keys but they weren't for the right
things; for my Mac's hard-drive encryption, Twitter, Facebook and other
accounts, but not for my Apple ID.

How could I be foolish enough to misplace my Apple ID recovery key?
I swore that I'd taken a screenshot, printed it and had taken a photo of it
with my iPhone for extra safekeeping.

This is when it began to sink in that this single ID held the keys to much
of my digital life; everything from iTunes purchases going back seven years,
app purchases and even the ability to get my iPhone out of the grips of Find
my iPhone's lock.

The sinking feeling began. After fruitlessly searching and a lot of cussing,
I decided to call Apple. I figured that something must be wrong, since the
support page claims you can use trusted devices to recover your ID in cases
like this.

The first person I spoke to told me immediately after getting on the phone
that in no uncertain terms I had forfeit my Apple ID by losing the recovery
key. He refused to help me. I hung up and called back.

On the second call, I got a lovely woman who totally understood my plight
and how terrible it was. She told me a similar thing had happened to her,
and it had turned out OK. After 20 minutes of poking around

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Raul A. Gallegos
I don't agree withthis as the Darkside of apple's 2 step authentication for 
your safety. If people cannot be responsible to keep their security unlock key 
in a safe place then that is not apple's fault. I have the service enabled and 
I have all my safe recovery keys in an area that I can get to from either my 
iPhone or my computer or my iPad. I would have to experience a complete 
shutdown and lack of access from my Windows machine as well as my Apple devices 
in order for me to not have access to that key.

I understand there can be some annoyance with too much security, however 
anytime extra security measures are added the companies that are offering the 
services are very clear about you needing to keep any sort of recovery keys 
available to you at all times.



 On Dec 9, 2014, at 2:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 
 Mark
 
 The dark side of Apple's two-factor authentication
 
 Earlier this week, a strange message popped up on my Mac that I thought
 nothing of. You can't sign in because your account was disabled for
 security reasons. I dismissed it in my tired haze, thinking it would solve
 itself and went to sleep.
 
 The next morning, I didn't have time to deal with the message - which was
 now popping up every half hour - for a few hours until it became annoying. I
 figured I'd done something dumb and broken iCloud, but that it could wait.
 
 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
 harrowing story about how his Mac, iPhone and other devices were wiped when
 someone broke into his iCloud account. That terrified me into thinking about
 real security for the first time.
 
 When I finally had time to investigate the errors appearing on my machine, I
 discovered that not only had my iCloud account been locked, but someone had
 tried to break in. Two-factor had done its job and kept the attacker out,
 however, it had also inadvertently locked me out.
 
 The Apple support page relating to lockouts assured me it would be easy to
 recover my account with a combination of any two of either my password, a
 trusted device or the two-factor recovery key.
 
 When I headed to the account recovery service, dubbed iForgot, I discovered
 that there was no way back in without my recovery key. That's when it hit
 me; I had no idea where my recovery key was or if I'd ever even put the
 piece of paper in a safe place. I've moved since I set up two-factor on
 iCloud.
 
 I began nervously scouring the entire house for the code, before giving up
 after a few frustrating hours and began searching my computer for any trace
 of it. I found countless recovery keys but they weren't for the right
 things; for my Mac's hard-drive encryption, Twitter, Facebook and other
 accounts, but not for my Apple ID.
 
 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo of it
 with my iPhone for extra safekeeping.
 
 This is when it began to sink in that this single ID held the keys to much
 of my digital life; everything from iTunes purchases going back seven years,
 app purchases and even the ability to get my iPhone out of the grips of Find
 my iPhone's lock.
 
 The sinking feeling began. After fruitlessly searching and a lot of cussing,
 I decided to call Apple. I figured that something must be wrong, since the
 support page claims you can use trusted devices to recover your ID in cases
 like this.
 
 The first person I spoke to told me immediately after getting on the phone
 that in no uncertain terms I had forfeit my Apple ID by losing the recovery
 key. He refused to help me. I hung up and called back.
 
 On the second call, I got a lovely woman who totally understood my plight
 and how terrible it was. She told me a similar thing had happened to her,
 and it had turned out OK. After 20 minutes of poking around and lots of
 awkward sighing, she put me on hold to talk to a senior manager.
 
 When she got back on the line, the story was just as bleak. We take your
 security very seriously at Apple she told me but at this time we cannot
 grant you access back into your Apple account. We recommend you create a new
 Apple ID.
 
 I couldn't believe what I was hearing and fought back that surely there was
 some other way, but I was told point blank that Apple would not help me. I
 offered a scan of my government ID, my trusted devices and other proof that
 it was me. Nope, that won't do for Apple in this situation. She apologized
 profusely and said there was nothing more should do.
 
 Furious about the situation, I took to Twitter in a fit of rage, complaining
 that Apple couldn't help me out of a dumb situation, in which I could easily
 prove who I was. It was frustrating enough that when setting up my Apple ID,
 the company assured me I could 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread John Panarese
  I'm glad someone has made this point.  If you lose the security key, it's 
your fault.  If you are going to enable any kind of feature, you should know 
what the risks and benefits are.  It's no different than enabling FileVault 2 
on a Mac.  A security key is also generated and it's your responsibility not to 
lose that key should it ever be needed.  
It's not Apple's fault if you do so.  They give plenty of warnings in the 
documentation and I find it perplexing that someone would then turn around and 
make such a big deal out of something that comes down to being their fault.  My 
FileVault 2 key is safely stored in two places in case it should ever be needed 
as with any important data of that kind.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 Mountain 
Lion

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT




 On Dec 9, 2014, at 6:36 PM, Raul A. Gallegos r...@raulgallegos.com wrote:
 
 I don't agree withthis as the Darkside of apple's 2 step authentication for 
 your safety. If people cannot be responsible to keep their security unlock 
 key in a safe place then that is not apple's fault. I have the service 
 enabled and I have all my safe recovery keys in an area that I can get to 
 from either my iPhone or my computer or my iPad. I would have to experience a 
 complete shutdown and lack of access from my Windows machine as well as my 
 Apple devices in order for me to not have access to that key.
 
 I understand there can be some annoyance with too much security, however 
 anytime extra security measures are added the companies that are offering the 
 services are very clear about you needing to keep any sort of recovery keys 
 available to you at all times.
 
 
 
 On Dec 9, 2014, at 2:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 
 Mark
 
 The dark side of Apple's two-factor authentication
 
 Earlier this week, a strange message popped up on my Mac that I thought
 nothing of. You can't sign in because your account was disabled for
 security reasons. I dismissed it in my tired haze, thinking it would solve
 itself and went to sleep.
 
 The next morning, I didn't have time to deal with the message - which was
 now popping up every half hour - for a few hours until it became annoying. I
 figured I'd done something dumb and broken iCloud, but that it could wait.
 
 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
 harrowing story about how his Mac, iPhone and other devices were wiped when
 someone broke into his iCloud account. That terrified me into thinking about
 real security for the first time.
 
 When I finally had time to investigate the errors appearing on my machine, I
 discovered that not only had my iCloud account been locked, but someone had
 tried to break in. Two-factor had done its job and kept the attacker out,
 however, it had also inadvertently locked me out.
 
 The Apple support page relating to lockouts assured me it would be easy to
 recover my account with a combination of any two of either my password, a
 trusted device or the two-factor recovery key.
 
 When I headed to the account recovery service, dubbed iForgot, I discovered
 that there was no way back in without my recovery key. That's when it hit
 me; I had no idea where my recovery key was or if I'd ever even put the
 piece of paper in a safe place. I've moved since I set up two-factor on
 iCloud.
 
 I began nervously scouring the entire house for the code, before giving up
 after a few frustrating hours and began searching my computer for any trace
 of it. I found countless recovery keys but they weren't for the right
 things; for my Mac's hard-drive encryption, Twitter, Facebook and other
 accounts, but not for my Apple ID.
 
 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo of it
 with my iPhone for extra safekeeping.
 
 This is when it began to sink in that this single ID held the keys to much
 of my digital life; everything from iTunes purchases going back seven years,
 app purchases and even the ability to get my iPhone out of the grips of Find
 my iPhone's lock.
 
 The sinking feeling began. After fruitlessly searching and a lot of cussing,
 I decided to call Apple. I figured that something must be wrong, since the
 support page claims you can use trusted devices to recover your ID in cases
 like this.
 
 The first person I spoke to told me immediately after getting on the phone
 that in no uncertain terms I had forfeit my Apple ID by losing the recovery
 key. He refused to help me. I hung up and called back.
 
 On the second call, I got a 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Robin Frost
Hi,
thank you for giving voice to that which I was thinking.  I was just about to 
post and say while others suggest duplicating it on pen or USB drives here's 
one instance where braille is my friend.  I have a notebook which contains all 
account numbers in my world in case more advanced technological devices fail.
Braille is my friend.
Sometimes a written word really is worth more than a picture as opposed to the 
old adage of a picture being worth a thousand words (smile).
Robin


From: Teresa Cochran 
Sent: Tuesday, December 09, 2014 3:33 PM
To: viphone@googlegroups.com 
Subject: Re: The dark side of Apple's two-factor authentication

Hi, Mark and all,

The other day I erased and restored my iPod. I'd lost my recovery key. I 
installed Google Voice and had a code sent to that phone number, which was 
already established as one of my trusted devices.  I reset my recovery key this 
way. Needless to say, I'm going to Braille it and put it somewhere safe, in 
case someone tries too many times to log in (most likely me) and I get locked 
out.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:


  Hello Everyone,

  I strongly suggest that you read the following article, very carefully.  

  The link to the original post may be found at the end of the text.

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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Teresa Cochran
I generally agree with the philosophy here. It's like having a clicker for your 
car or your housekeys. You really don't want to get caught without your house 
key.

I noticed a news story yesterday about decreased iPhone theft with Touch ID and 
two-step verification in place.

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 3:41 PM, John Panarese jpanar...@gmail.com wrote:
 
  I'm glad someone has made this point.  If you lose the security key, it's 
 your fault.  If you are going to enable any kind of feature, you should know 
 what the risks and benefits are.  It's no different than enabling FileVault 2 
 on a Mac.  A security key is also generated and it's your responsibility not 
 to lose that key should it ever be needed.  
 It's not Apple's fault if you do so.  They give plenty of warnings in the 
 documentation and I find it perplexing that someone would then turn around 
 and make such a big deal out of something that comes down to being their 
 fault.  My FileVault 2 key is safely stored in two places in case it should 
 ever be needed as with any important data of that kind.
 
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX 10.7 LION and 10.8 Mountain 
 Lion
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
 
 On Dec 9, 2014, at 6:36 PM, Raul A. Gallegos r...@raulgallegos.com wrote:
 
 I don't agree withthis as the Darkside of apple's 2 step authentication for 
 your safety. If people cannot be responsible to keep their security unlock 
 key in a safe place then that is not apple's fault. I have the service 
 enabled and I have all my safe recovery keys in an area that I can get to 
 from either my iPhone or my computer or my iPad. I would have to experience 
 a complete shutdown and lack of access from my Windows machine as well as my 
 Apple devices in order for me to not have access to that key.
 
 I understand there can be some annoyance with too much security, however 
 anytime extra security measures are added the companies that are offering 
 the services are very clear about you needing to keep any sort of recovery 
 keys available to you at all times.
 
 
 
 On Dec 9, 2014, at 2:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 
 Mark
 
 The dark side of Apple's two-factor authentication
 
 Earlier this week, a strange message popped up on my Mac that I thought
 nothing of. You can't sign in because your account was disabled for
 security reasons. I dismissed it in my tired haze, thinking it would solve
 itself and went to sleep.
 
 The next morning, I didn't have time to deal with the message - which was
 now popping up every half hour - for a few hours until it became annoying. I
 figured I'd done something dumb and broken iCloud, but that it could wait.
 
 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
 harrowing story about how his Mac, iPhone and other devices were wiped when
 someone broke into his iCloud account. That terrified me into thinking about
 real security for the first time.
 
 When I finally had time to investigate the errors appearing on my machine, I
 discovered that not only had my iCloud account been locked, but someone had
 tried to break in. Two-factor had done its job and kept the attacker out,
 however, it had also inadvertently locked me out.
 
 The Apple support page relating to lockouts assured me it would be easy to
 recover my account with a combination of any two of either my password, a
 trusted device or the two-factor recovery key.
 
 When I headed to the account recovery service, dubbed iForgot, I discovered
 that there was no way back in without my recovery key. That's when it hit
 me; I had no idea where my recovery key was or if I'd ever even put the
 piece of paper in a safe place. I've moved since I set up two-factor on
 iCloud.
 
 I began nervously scouring the entire house for the code, before giving up
 after a few frustrating hours and began searching my computer for any trace
 of it. I found countless recovery keys but they weren't for the right
 things; for my Mac's hard-drive encryption, Twitter, Facebook and other
 accounts, but not for my Apple ID.
 
 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo of it
 with my iPhone for extra safekeeping.
 
 This is when it began to sink in that this single ID held the keys to much
 of my digital life; everything from iTunes purchases going back seven years,
 app purchases and even the ability to get my iPhone out of the 

RE: The dark side of Apple's two-factor authentication

2014-12-09 Thread Merv Keck
Hi,

I have to agree with you about two factor authentication and being
responsible for your own security. About ten years ago my dad died and about
a week later I saw him log into his Instant Messenger. Of course I knew it
was a relative at the house snooping through his personal files so I wrote
and asked him how he came back from the dead. It totally freaked my sister
out trying to figure out how I knew she was in the house and on his
computer. However, I having been his tech knew that he kept all his
passwords on top of his monitor in a notebook labeled computer Passwords
including the ones to his bank accounts, laughs!

Merv

 

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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Kerri G
I do agree with this, Merv. The lady in th article does make some valid points 
but to me, she sounded a little whiny. Now I know it is frustrating but if you 
know there is 2 step verification and you use it, keep your stuff in multiple 
safe locations. Congratulations on having the only Dad return from the dead 
smile.
 On Dec 9, 2014, at 4:06 PM, Merv Keck blind5spar...@gmail.com wrote:
 
 Hi,
 I have to agree with you about two factor authentication and being 
 responsible for your own security. About ten years ago my dad died and about 
 a week later I saw him log into his Instant Messenger. Of course I knew it 
 was a relative at the house snooping through his personal files so I wrote 
 and asked him how he came back from the dead. It totally freaked my sister 
 out trying to figure out how I knew she was in the house and on his computer. 
 However, I having been his tech knew that he kept all his passwords on top of 
 his monitor in a notebook labeled computer Passwords including the ones to 
 his bank accounts, laughs!
 Merv
  
 
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Kerri G
You and me both, Robin, never leave home without Braille. The only thing that 
would cause me to lose my verification when I enable it is a house fir.
 On Dec 9, 2014, at 3:43 PM, Robin Frost robinn...@gmail.com wrote:
 
 Hi,
 thank you for giving voice to that which I was thinking.  I was just about to 
 post and say while others suggest duplicating it on pen or USB drives here's 
 one instance where braille is my friend.  I have a notebook which contains 
 all account numbers in my world in case more advanced technological devices 
 fail.
 Braille is my friend.
 Sometimes a written word really is worth more than a picture as opposed to 
 the old adage of a picture being worth a thousand words (smile).
 Robin
  
  
 From: Teresa Cochran mailto:batsfly...@me.com
 Sent: Tuesday, December 09, 2014 3:33 PM
 To: viphone@googlegroups.com mailto:viphone@googlegroups.com
 Subject: Re: The dark side of Apple's two-factor authentication
  
 Hi, Mark and all,
  
 The other day I erased and restored my iPod. I'd lost my recovery key. I 
 installed Google Voice and had a code sent to that phone number, which was 
 already established as one of my trusted devices.  I reset my recovery key 
 this way. Needless to say, I'm going to Braille it and put it somewhere safe, 
 in case someone tries too many times to log in (most likely me) and I get 
 locked out.
  
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing with 
 the brain is often called imagination.--Oliver Sacks
 
 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu 
 mailto:mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 -- 
 The following information is important for all members of the viphone list. 
 All new members to the this list are moderated by default. If you have any 
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 directly rather than posting on the list itself. The archives for this list 
 can be searched at http://www.mail-archive.com/viphone@googlegroups.com/ 
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Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Mike Arrigo
They were lucky that they found their key. If you're going to use that 
system, you need to keep it stored somewhere you  can find it. 
Personally I think the 2 factor authentication is a bit overboard, but 
that's just my opinion.

Original message:

Hello Everyone,



I strongly suggest that you read the following article, very carefully.



The link to the original post may be found at the end of the text.



Mark



The dark side of Apple's two-factor authentication



Earlier this week, a strange message popped up on my Mac that I thought
nothing of. You can't sign in because your account was disabled for
security reasons. I dismissed it in my tired haze, thinking it would solve
itself and went to sleep.



The next morning, I didn't have time to deal with the message - which was
now popping up every half hour - for a few hours until it became annoying. I
figured I'd done something dumb and broken iCloud, but that it could wait.



I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
harrowing story about how his Mac, iPhone and other devices were wiped when
someone broke into his iCloud account. That terrified me into thinking about
real security for the first time.



When I finally had time to investigate the errors appearing on my machine, I
discovered that not only had my iCloud account been locked, but someone had
tried to break in. Two-factor had done its job and kept the attacker out,
however, it had also inadvertently locked me out.



The Apple support page relating to lockouts assured me it would be easy to
recover my account with a combination of any two of either my password, a
trusted device or the two-factor recovery key.



When I headed to the account recovery service, dubbed iForgot, I discovered
that there was no way back in without my recovery key. That's when it hit
me; I had no idea where my recovery key was or if I'd ever even put the
piece of paper in a safe place. I've moved since I set up two-factor on
iCloud.



I began nervously scouring the entire house for the code, before giving up
after a few frustrating hours and began searching my computer for any trace
of it. I found countless recovery keys but they weren't for the right
things; for my Mac's hard-drive encryption, Twitter, Facebook and other
accounts, but not for my Apple ID.



How could I be foolish enough to misplace my Apple ID recovery key?
I swore that I'd taken a screenshot, printed it and had taken a photo of it
with my iPhone for extra safekeeping.



This is when it began to sink in that this single ID held the keys to much
of my digital life; everything from iTunes purchases going back seven years,
app purchases and even the ability to get my iPhone out of the grips of Find
my iPhone's lock.



The sinking feeling began. After fruitlessly searching and a lot of cussing,
I decided to call Apple. I figured that something must be wrong, since the
support page claims you can use trusted devices to recover your ID in cases
like this.



The first person I spoke to told me immediately after getting on the phone
that in no uncertain terms I had forfeit my Apple ID by losing the recovery
key. He refused to help me. I hung up and called back.



On the second call, I got a lovely woman who totally understood my plight
and how terrible it was. She told me a similar thing had happened to her,
and it had turned out OK. After 20 minutes of poking around and lots of
awkward sighing, she put me on hold to talk to a senior manager.



When she got back on the line, the story was just as bleak. We take your
security very seriously at Apple she told me but at this time we cannot
grant you access back into your Apple account. We recommend you create a new
Apple ID.



I couldn't believe what I was hearing and fought back that surely there was
some other way, but I was told point blank that Apple would not help me. I
offered a scan of my government ID, my trusted devices and other proof that
it was me. Nope, that won't do for Apple in this situation. She apologized
profusely and said there was nothing more should do.



Furious about the situation, I took to Twitter in a fit of rage, complaining
that Apple couldn't help me out of a dumb situation, in which I could easily
prove who I was. It was frustrating enough that when setting up my Apple ID,
the company assured me I could recover the account with a trusted device.



I know it was stupid that I'd lost the recovery key but I'd set it up so
long ago I couldn't remember where it would conceivably be. There's only so
many things I can keep track of. Besides, I figured I'd be able to use
trusted device to get out of a mess like this.



I'd looked almost everywhere twice by this point. Who remembers stuff like
this?



Apple's two factor signup process tries to point out the importance of the
key when you set it up.
You have to print the key, then re-enter it to show that you've got it. I
don't think this step existed when it launched.



So, I pushed on, 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Joanne Chua
I personally found this article is laughable. It is the user choice to
activated two factor  authentication for Apple, then, they complain
about how, Apple being too overly safe and security conchious for user
protection... It is not Apple's fault if individuals forget their
passwords, or their activation code is there.
Apple always got good repitation for security, and now, someone
actually complaining about Apple being too safe? That just, doesn't
make sense to me...

On 10/12/2014, Mike Arrigo n0...@charter.net wrote:
 They were lucky that they found their key. If you're going to use that
 system, you need to keep it stored somewhere you  can find it.
 Personally I think the 2 factor authentication is a bit overboard, but
 that's just my opinion.
 Original message:
 Hello Everyone,

 I strongly suggest that you read the following article, very carefully.

 The link to the original post may be found at the end of the text.

 Mark

 The dark side of Apple's two-factor authentication

 Earlier this week, a strange message popped up on my Mac that I thought
 nothing of. You can't sign in because your account was disabled for
 security reasons. I dismissed it in my tired haze, thinking it would
 solve
 itself and went to sleep.

 The next morning, I didn't have time to deal with the message - which was
 now popping up every half hour - for a few hours until it became annoying.
 I
 figured I'd done something dumb and broken iCloud, but that it could
 wait.

 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
 harrowing story about how his Mac, iPhone and other devices were wiped
 when
 someone broke into his iCloud account. That terrified me into thinking
 about
 real security for the first time.

 When I finally had time to investigate the errors appearing on my machine,
 I
 discovered that not only had my iCloud account been locked, but someone
 had
 tried to break in. Two-factor had done its job and kept the attacker out,
 however, it had also inadvertently locked me out.

 The Apple support page relating to lockouts assured me it would be easy
 to
 recover my account with a combination of any two of either my password, a
 trusted device or the two-factor recovery key.

 When I headed to the account recovery service, dubbed iForgot, I
 discovered
 that there was no way back in without my recovery key. That's when it hit
 me; I had no idea where my recovery key was or if I'd ever even put the
 piece of paper in a safe place. I've moved since I set up two-factor on
 iCloud.

 I began nervously scouring the entire house for the code, before giving
 up
 after a few frustrating hours and began searching my computer for any
 trace
 of it. I found countless recovery keys but they weren't for the right
 things; for my Mac's hard-drive encryption, Twitter, Facebook and other
 accounts, but not for my Apple ID.

 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo of
 it
 with my iPhone for extra safekeeping.

 This is when it began to sink in that this single ID held the keys to
 much
 of my digital life; everything from iTunes purchases going back seven
 years,
 app purchases and even the ability to get my iPhone out of the grips of
 Find
 my iPhone's lock.

 The sinking feeling began. After fruitlessly searching and a lot of
 cussing,
 I decided to call Apple. I figured that something must be wrong, since
 the
 support page claims you can use trusted devices to recover your ID in
 cases
 like this.

 The first person I spoke to told me immediately after getting on the
 phone
 that in no uncertain terms I had forfeit my Apple ID by losing the
 recovery
 key. He refused to help me. I hung up and called back.

 On the second call, I got a lovely woman who totally understood my plight
 and how terrible it was. She told me a similar thing had happened to her,
 and it had turned out OK. After 20 minutes of poking around and lots of
 awkward sighing, she put me on hold to talk to a senior manager.

 When she got back on the line, the story was just as bleak. We take your
 security very seriously at Apple she told me but at this time we cannot
 grant you access back into your Apple account. We recommend you create a
 new
 Apple ID.

 I couldn't believe what I was hearing and fought back that surely there
 was
 some other way, but I was told point blank that Apple would not help me.
 I
 offered a scan of my government ID, my trusted devices and other proof
 that
 it was me. Nope, that won't do for Apple in this situation. She
 apologized
 profusely and said there was nothing more should do.

 Furious about the situation, I took to Twitter in a fit of rage,
 complaining
 that Apple couldn't help me out of a dumb situation, in which I could
 easily
 prove who I was. It was frustrating enough that when setting up my Apple
 ID,
 the company assured me I could recover the account with a trusted device.

 I know it was 

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Ben Mustill-Rose
Hi,

There's nothing dark about this at all; the article's clearly been
written by someone who's extremely annoyed that they nearly lost
access to their Apple ID and is trying to find ways they can portray
Apple in a bad light. In the nicest way possible, I for one am quite
glad that the author became locked out, purely because the article in
its own little way acts as a piece of evidance that the service does
what it's meant to do. That's what this entire article boils down too
really; author enables a service, time passes, the service kicks in 
is shown to function as advertised  author gets annoyed that said
service is working.

Enabling things like two factor authentication should not be done
without careful consideration as to how an account can be recovered,
although I understand that some accounts will naturally be more
important than others. For me, the most important information is
stored offline in both paper  electronic form  online using a number
of different services in a number of different countries. Obviously
there are only a few things that warrant measures like this; for me
this is mainly research that I have performed but the same processes
can be applied to almost anything.

JMO of course; definitely be secure but be careful as well.

On 12/9/14, Hope Paulos hope.pau...@gmail.com wrote:
 How can you set up to factor authentication for an existing Apple ID? I
 don't believe I have the set up…

 Hope Paulos

 On Dec 9, 2014, at 3:33 PM, Teresa Cochran batsfly...@me.com wrote:

 Hi, Mark and all,

 The other day I erased and restored my iPod. I'd lost my recovery key. I
 installed Google Voice and had a code sent to that phone number, which was
 already established as one of my trusted devices.  I reset my recovery key
 this way. Needless to say, I'm going to Braille it and put it somewhere
 safe, in case someone tries too many times to log in (most likely me) and
 I get locked out.

 Teresa

 We can see with the eyes, but we see with the brain as well, and seeing
 with the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:

 Hello Everyone,

 I strongly suggest that you read the following article, very carefully.


 The link to the original post may be found at the end of the text.
 --
 The following information is important for all members of the viphone
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RE: The dark side of Apple's two-factor authentication

2014-12-09 Thread Kramlinger, Keith G., M.D.
I'M GUESSING THE RECOVERY KEY IS DEFINED BY Apple? How many characters do these 
tend to be?

Just wondering if the recovery key is provided by Apple, but then can users 
change it to their own preference? Like some temporary passwords provided by 
some websites.

Thanks in advance. Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Tuesday, December 09, 2014 2:10 PM
To: viphone@googlegroups.com
Subject: The dark side of Apple's two-factor authentication

Hello Everyone,

I strongly suggest that you read the following article, very carefully.  

The link to the original post may be found at the end of the text.

Mark

The dark side of Apple's two-factor authentication

Earlier this week, a strange message popped up on my Mac that I thought
nothing of. You can't sign in because your account was disabled for
security reasons. I dismissed it in my tired haze, thinking it would solve
itself and went to sleep.

The next morning, I didn't have time to deal with the message - which was
now popping up every half hour - for a few hours until it became annoying. I
figured I'd done something dumb and broken iCloud, but that it could wait.

I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
harrowing story about how his Mac, iPhone and other devices were wiped when
someone broke into his iCloud account. That terrified me into thinking about
real security for the first time.

When I finally had time to investigate the errors appearing on my machine, I
discovered that not only had my iCloud account been locked, but someone had
tried to break in. Two-factor had done its job and kept the attacker out,
however, it had also inadvertently locked me out.

The Apple support page relating to lockouts assured me it would be easy to
recover my account with a combination of any two of either my password, a
trusted device or the two-factor recovery key.

When I headed to the account recovery service, dubbed iForgot, I discovered
that there was no way back in without my recovery key. That's when it hit
me; I had no idea where my recovery key was or if I'd ever even put the
piece of paper in a safe place. I've moved since I set up two-factor on
iCloud.

I began nervously scouring the entire house for the code, before giving up
after a few frustrating hours and began searching my computer for any trace
of it. I found countless recovery keys but they weren't for the right
things; for my Mac's hard-drive encryption, Twitter, Facebook and other
accounts, but not for my Apple ID.

How could I be foolish enough to misplace my Apple ID recovery key?
I swore that I'd taken a screenshot, printed it and had taken a photo of it
with my iPhone for extra safekeeping.

This is when it began to sink in that this single ID held the keys to much
of my digital life; everything from iTunes purchases going back seven years,
app purchases and even the ability to get my iPhone out of the grips of Find
my iPhone's lock.

The sinking feeling began. After fruitlessly searching and a lot of cussing,
I decided to call Apple. I figured that something must be wrong, since the
support page claims you can use trusted devices to recover your ID in cases
like this.

The first person I spoke to told me immediately after getting on the phone
that in no uncertain terms I had forfeit my Apple ID by losing the recovery
key. He refused to help me. I hung up and called back.

On the second call, I got a lovely woman who totally understood my plight
and how terrible it was. She told me a similar thing had happened to her,
and it had turned out OK. After 20 minutes of poking around and lots of
awkward sighing, she put me on hold to talk to a senior manager.

When she got back on the line, the story was just as bleak. We take your
security very seriously at Apple she told me but at this time we cannot
grant you access back into your Apple account. We recommend you create a new
Apple ID.

I couldn't believe what I was hearing and fought back that surely there was
some other way, but I was told point blank that Apple would not help me. I
offered a scan of my government ID, my trusted devices and other proof that
it was me. Nope, that won't do for Apple in this situation. She apologized
profusely and said there was nothing more should do.

Furious about the situation, I took to Twitter in a fit of rage, complaining
that Apple couldn't help me out of a dumb situation, in which I could easily
prove who I was. It was frustrating enough that when setting up my Apple ID,
the company assured me I could recover the account with a trusted device.

I know it was stupid that I'd lost the recovery key but I'd set it up so
long ago I couldn't remember where it would conceivably be. There's only so
many things I can keep track of. Besides, I figured I'd be able to use
trusted device to get out of a mess like this.

I'd looked almost everywhere twice by this point. Who remembers stuff like
this?


RE: The dark side of Apple's two-factor authentication

2014-12-09 Thread Neal Ewers
Hmmm, I found this on the web. I don’t know how new it is, but it appears, from 
reading this, that one can reset their recovery key. I find this strange in 
that if someone who has hacked into your iCloud has your password, what’s to 
stop them from doing this as well.

 

What if I lose my Recovery Key?

If you lose your Recovery Key http://support.apple.com/kb/HT5577 , you can 
replace it any time:

1. Go to My Apple ID https://appleid.apple.com/account/home .

2. Select Manage your Apple ID and sign in with your password and trusted 
device.

3. Select Password and Security.

4. Under Recovery Key, select Replace Lost Key.

When you create a new key, your old Recovery Key is no longer usable 
http://support.apple.com/kb/HT5577 .

 

 

Me again. 

Anyway, thanks for sharing this information. It will certainly help someone at 
some point.

 

Neal

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Teresa Cochran
Sent: Tuesday, December 09, 2014 2:34 PM
To: viphone@googlegroups.com
Subject: Re: The dark side of Apple's two-factor authentication

 

Hi, Mark and all,

 

The other day I erased and restored my iPod. I'd lost my recovery key. I 
installed Google Voice and had a code sent to that phone number, which was 
already established as one of my trusted devices.  I reset my recovery key this 
way. Needless to say, I'm going to Braille it and put it somewhere safe, in 
case someone tries too many times to log in (most likely me) and I get locked 
out.

 

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks


On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:

Hello Everyone,

I strongly suggest that you read the following article, very carefully.  

The link to the original post may be found at the end of the text.

-- 
The following information is important for all members of the viphone list. All 
new members to the this list are moderated by default. If you have any 
questions or concerns about the running of this list, or if you feel that a 
member's post is inappropriate, please contact the owners or moderators 
directly rather than posting on the list itself. The archives for this list can 
be searched at http://www.mail-archive.com/viphone@googlegroups.com/.
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RE: The dark side of Apple's two-factor authentication

2014-12-09 Thread Neal Ewers
And if all that fails, you can give the information to a trusted friend or 
spouse. Then, even if all your computers and devices are stolen, you will still 
have it. I applaud Apple for being so strict that it will not give out this 
number. How do they really know it's you. After all, other people could swear 
that they are you and they could have more of your information than you might 
think to prove that they are.

Neal


-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Raul A. Gallegos
Sent: Tuesday, December 09, 2014 5:36 PM
To: viphone@googlegroups.com
Subject: Re: The dark side of Apple's two-factor authentication

I don't agree withthis as the Darkside of apple's 2 step authentication for 
your safety. If people cannot be responsible to keep their security unlock key 
in a safe place then that is not apple's fault. I have the service enabled and 
I have all my safe recovery keys in an area that I can get to from either my 
iPhone or my computer or my iPad. I would have to experience a complete 
shutdown and lack of access from my Windows machine as well as my Apple devices 
in order for me to not have access to that key.

I understand there can be some annoyance with too much security, however 
anytime extra security measures are added the companies that are offering the 
services are very clear about you needing to keep any sort of recovery keys 
available to you at all times.



 On Dec 9, 2014, at 2:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 
 Mark
 
 The dark side of Apple's two-factor authentication
 
 Earlier this week, a strange message popped up on my Mac that I 
 thought nothing of. You can't sign in because your account was 
 disabled for security reasons. I dismissed it in my tired haze, 
 thinking it would solve itself and went to sleep.
 
 The next morning, I didn't have time to deal with the message - which 
 was now popping up every half hour - for a few hours until it became 
 annoying. I figured I'd done something dumb and broken iCloud, but that it 
 could wait.
 
 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's 
 harrowing story about how his Mac, iPhone and other devices were wiped 
 when someone broke into his iCloud account. That terrified me into 
 thinking about real security for the first time.
 
 When I finally had time to investigate the errors appearing on my 
 machine, I discovered that not only had my iCloud account been locked, 
 but someone had tried to break in. Two-factor had done its job and 
 kept the attacker out, however, it had also inadvertently locked me out.
 
 The Apple support page relating to lockouts assured me it would be 
 easy to recover my account with a combination of any two of either my 
 password, a trusted device or the two-factor recovery key.
 
 When I headed to the account recovery service, dubbed iForgot, I 
 discovered that there was no way back in without my recovery key. 
 That's when it hit me; I had no idea where my recovery key was or if 
 I'd ever even put the piece of paper in a safe place. I've moved since 
 I set up two-factor on iCloud.
 
 I began nervously scouring the entire house for the code, before 
 giving up after a few frustrating hours and began searching my 
 computer for any trace of it. I found countless recovery keys but 
 they weren't for the right things; for my Mac's hard-drive encryption, 
 Twitter, Facebook and other accounts, but not for my Apple ID.
 
 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo 
 of it with my iPhone for extra safekeeping.
 
 This is when it began to sink in that this single ID held the keys to 
 much of my digital life; everything from iTunes purchases going back 
 seven years, app purchases and even the ability to get my iPhone out 
 of the grips of Find my iPhone's lock.
 
 The sinking feeling began. After fruitlessly searching and a lot of 
 cussing, I decided to call Apple. I figured that something must be 
 wrong, since the support page claims you can use trusted devices to 
 recover your ID in cases like this.
 
 The first person I spoke to told me immediately after getting on the 
 phone that in no uncertain terms I had forfeit my Apple ID by losing 
 the recovery key. He refused to help me. I hung up and called back.
 
 On the second call, I got a lovely woman who totally understood my 
 plight and how terrible it was. She told me a similar thing had 
 happened to her, and it had turned out OK. After 20 minutes of poking 
 around and lots of awkward sighing, she put me on hold to talk to a senior 
 manager.
 
 When she got back on the line, the story was just as bleak. We take 
 your security very seriously at Apple she told me but at this time 
 we

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Teresa Cochran
Apple generatet a key, but doesn't keep it. You can only reset it. The key is 
about fifteen characters long, I believe.

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 3:44 PM, Neal Ewers neal.ew...@ravenswood.org wrote:
 
 And if all that fails, you can give the information to a trusted friend or 
 spouse. Then, even if all your computers and devices are stolen, you will 
 still have it. I applaud Apple for being so strict that it will not give out 
 this number. How do they really know it's you. After all, other people could 
 swear that they are you and they could have more of your information than you 
 might think to prove that they are.
 
 Neal
 
 
 -Original Message-
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
 Raul A. Gallegos
 Sent: Tuesday, December 09, 2014 5:36 PM
 To: viphone@googlegroups.com
 Subject: Re: The dark side of Apple's two-factor authentication
 
 I don't agree withthis as the Darkside of apple's 2 step authentication for 
 your safety. If people cannot be responsible to keep their security unlock 
 key in a safe place then that is not apple's fault. I have the service 
 enabled and I have all my safe recovery keys in an area that I can get to 
 from either my iPhone or my computer or my iPad. I would have to experience a 
 complete shutdown and lack of access from my Windows machine as well as my 
 Apple devices in order for me to not have access to that key.
 
 I understand there can be some annoyance with too much security, however 
 anytime extra security measures are added the companies that are offering the 
 services are very clear about you needing to keep any sort of recovery keys 
 available to you at all times.
 
 
 
 On Dec 9, 2014, at 2:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 
 Mark
 
 The dark side of Apple's two-factor authentication
 
 Earlier this week, a strange message popped up on my Mac that I 
 thought nothing of. You can't sign in because your account was 
 disabled for security reasons. I dismissed it in my tired haze, 
 thinking it would solve itself and went to sleep.
 
 The next morning, I didn't have time to deal with the message - which 
 was now popping up every half hour - for a few hours until it became 
 annoying. I figured I'd done something dumb and broken iCloud, but that it 
 could wait.
 
 I'd turned two-factor on my Apple ID in haste when I read Mat Honan's 
 harrowing story about how his Mac, iPhone and other devices were wiped 
 when someone broke into his iCloud account. That terrified me into 
 thinking about real security for the first time.
 
 When I finally had time to investigate the errors appearing on my 
 machine, I discovered that not only had my iCloud account been locked, 
 but someone had tried to break in. Two-factor had done its job and 
 kept the attacker out, however, it had also inadvertently locked me out.
 
 The Apple support page relating to lockouts assured me it would be 
 easy to recover my account with a combination of any two of either my 
 password, a trusted device or the two-factor recovery key.
 
 When I headed to the account recovery service, dubbed iForgot, I 
 discovered that there was no way back in without my recovery key. 
 That's when it hit me; I had no idea where my recovery key was or if 
 I'd ever even put the piece of paper in a safe place. I've moved since 
 I set up two-factor on iCloud.
 
 I began nervously scouring the entire house for the code, before 
 giving up after a few frustrating hours and began searching my 
 computer for any trace of it. I found countless recovery keys but 
 they weren't for the right things; for my Mac's hard-drive encryption, 
 Twitter, Facebook and other accounts, but not for my Apple ID.
 
 How could I be foolish enough to misplace my Apple ID recovery key?
 I swore that I'd taken a screenshot, printed it and had taken a photo 
 of it with my iPhone for extra safekeeping.
 
 This is when it began to sink in that this single ID held the keys to 
 much of my digital life; everything from iTunes purchases going back 
 seven years, app purchases and even the ability to get my iPhone out 
 of the grips of Find my iPhone's lock.
 
 The sinking feeling began. After fruitlessly searching and a lot of 
 cussing, I decided to call Apple. I figured that something must be 
 wrong, since the support page claims you can use trusted devices to 
 recover your ID in cases like this.
 
 The first person I spoke to told me immediately after getting on the 
 phone that in no uncertain terms I had forfeit my Apple ID by losing 
 the recovery key. He refused to help me. I hung up and called back.
 
 On the second call, I got a lovely woman who totally understood my 
 plight

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Teresa Cochran
The instructions don't mention what you have to do to reset your key. What you 
have to do is provide both your iCloud passcode (not your account password) 
*and your trusted device that you've already set up is sent a text message with 
a six-digit code with a short expiration period. ONLY when you do these two 
steps can you reset your key, hence two-factor authentication. I speak from 
experience, having followed those instructions and reset my key. :)

Teresa. 

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks

 On Dec 9, 2014, at 12:56 PM, Neal Ewers neal.ew...@ravenswood.org wrote:
 
 Hmmm, I found this on the web. I don’t know how new it is, but it appears, 
 from reading this, that one can reset their recovery key. I find this strange 
 in that if someone who has hacked into your iCloud has your password, what’s 
 to stop them from doing this as well.
  
 What if I lose my Recovery Key?
 
 If you lose your Recovery Key, you can replace it any time:
 
 1. Go to My Apple ID.
 2. Select Manage your Apple ID and sign in with your password and trusted 
 device.
 3. Select Password and Security.
 4. Under Recovery Key, select Replace Lost Key.
 When you create a new key, your old Recovery Key is no longer usable.
 
  
 
  
 
 Me again.
 
 Anyway, thanks for sharing this information. It will certainly help someone 
 at some point.
 
  
 
 Neal
 
  
 From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
 Teresa Cochran
 Sent: Tuesday, December 09, 2014 2:34 PM
 To: viphone@googlegroups.com
 Subject: Re: The dark side of Apple's two-factor authentication
  
 Hi, Mark and all,
  
 The other day I erased and restored my iPod. I'd lost my recovery key. I 
 installed Google Voice and had a code sent to that phone number, which was 
 already established as one of my trusted devices.  I reset my recovery key 
 this way. Needless to say, I'm going to Braille it and put it somewhere safe, 
 in case someone tries too many times to log in (most likely me) and I get 
 locked out.
  
 Teresa
 
 We can see with the eyes, but we see with the brain as well, and seeing with 
 the brain is often called imagination.--Oliver Sacks
 
 On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu wrote:
 
 Hello Everyone,
 
 I strongly suggest that you read the following article, very carefully.  
 
 The link to the original post may be found at the end of the text.
 -- 
 The following information is important for all members of the viphone list. 
 All new members to the this list are moderated by default. If you have any 
 questions or concerns about the running of this list, or if you feel that a 
 member's post is inappropriate, please contact the owners or moderators 
 directly rather than posting on the list itself. The archives for this list 
 can be searched at http://www.mail-archive.com/viphone@googlegroups.com/.
 --- 
 You received this message because you are subscribed to the Google Groups 
 VIPhone group.
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 email to viphone+unsubscr...@googlegroups.com.
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 Visit this group at http://groups.google.com/group/viphone.
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Visit

Re: The dark side of Apple's two-factor authentication

2014-12-09 Thread Jed Barton
so, here's the question.  I ahve an ipad, and an iphone.I've never 
even ehard of this recovery key.  Where would i get 1 from Apple?



On 12/9/2014 3:10 PM, M. Taylor wrote:

Hello Everyone,

I strongly suggest that you read the following article, very carefully.

The link to the original post may be found at the end of the text.

Mark

The dark side of Apple's two-factor authentication

Earlier this week, a strange message popped up on my Mac that I thought
nothing of. You can't sign in because your account was disabled for
security reasons. I dismissed it in my tired haze, thinking it would solve
itself and went to sleep.

The next morning, I didn't have time to deal with the message - which was
now popping up every half hour - for a few hours until it became annoying. I
figured I'd done something dumb and broken iCloud, but that it could wait.

I'd turned two-factor on my Apple ID in haste when I read Mat Honan's
harrowing story about how his Mac, iPhone and other devices were wiped when
someone broke into his iCloud account. That terrified me into thinking about
real security for the first time.

When I finally had time to investigate the errors appearing on my machine, I
discovered that not only had my iCloud account been locked, but someone had
tried to break in. Two-factor had done its job and kept the attacker out,
however, it had also inadvertently locked me out.

The Apple support page relating to lockouts assured me it would be easy to
recover my account with a combination of any two of either my password, a
trusted device or the two-factor recovery key.

When I headed to the account recovery service, dubbed iForgot, I discovered
that there was no way back in without my recovery key. That's when it hit
me; I had no idea where my recovery key was or if I'd ever even put the
piece of paper in a safe place. I've moved since I set up two-factor on
iCloud.

I began nervously scouring the entire house for the code, before giving up
after a few frustrating hours and began searching my computer for any trace
of it. I found countless recovery keys but they weren't for the right
things; for my Mac's hard-drive encryption, Twitter, Facebook and other
accounts, but not for my Apple ID.

How could I be foolish enough to misplace my Apple ID recovery key?
I swore that I'd taken a screenshot, printed it and had taken a photo of it
with my iPhone for extra safekeeping.

This is when it began to sink in that this single ID held the keys to much
of my digital life; everything from iTunes purchases going back seven years,
app purchases and even the ability to get my iPhone out of the grips of Find
my iPhone's lock.

The sinking feeling began. After fruitlessly searching and a lot of cussing,
I decided to call Apple. I figured that something must be wrong, since the
support page claims you can use trusted devices to recover your ID in cases
like this.

The first person I spoke to told me immediately after getting on the phone
that in no uncertain terms I had forfeit my Apple ID by losing the recovery
key. He refused to help me. I hung up and called back.

On the second call, I got a lovely woman who totally understood my plight
and how terrible it was. She told me a similar thing had happened to her,
and it had turned out OK. After 20 minutes of poking around and lots of
awkward sighing, she put me on hold to talk to a senior manager.

When she got back on the line, the story was just as bleak. We take your
security very seriously at Apple she told me but at this time we cannot
grant you access back into your Apple account. We recommend you create a new
Apple ID.

I couldn't believe what I was hearing and fought back that surely there was
some other way, but I was told point blank that Apple would not help me. I
offered a scan of my government ID, my trusted devices and other proof that
it was me. Nope, that won't do for Apple in this situation. She apologized
profusely and said there was nothing more should do.

Furious about the situation, I took to Twitter in a fit of rage, complaining
that Apple couldn't help me out of a dumb situation, in which I could easily
prove who I was. It was frustrating enough that when setting up my Apple ID,
the company assured me I could recover the account with a trusted device.

I know it was stupid that I'd lost the recovery key but I'd set it up so
long ago I couldn't remember where it would conceivably be. There's only so
many things I can keep track of. Besides, I figured I'd be able to use
trusted device to get out of a mess like this.

I'd looked almost everywhere twice by this point. Who remembers stuff like
this?

Apple's two factor signup process tries to point out the importance of the
key when you set it up.
You have to print the key, then re-enter it to show that you've got it. I
don't think this step existed when it launched.

So, I pushed on, resuming the hunt. As 24 hours without my Apple ID
approached, iMessage broke and my devices all started incessantly

RE: The dark side of Apple's two-factor authentication

2014-12-09 Thread Sieghard Weitzel
Hi Neal,

 

For somebody else to change the recovery key they would have to physically get 
a hold of one of your trusted devices as well as know your password. The 
recovery key is randomly generated and can’t be changed to a user defined 
value. I also keep mine in a SafeNote in my Roboform password manager which of 
course means even if everything I own burns to the ground I could still access 
all my passwords and important information as long as I remember my Roboform 
login credentials. Of course one could argue that if somebody gains access to 
my Roboform password, they could get access to a lot of sensitive information. 
This is of course true, but they would actually have to know that I use 
Roboform, what my user name is (Roboform does not use an email address to log 
in) and then they would have to know my password which for Roboform is 18 
characters including upper case, lower case, symbols and numbers. It’s probably 
my longest and most secure password. The master password I use on a day to day 
bases to access my passcards and SafeNotes is only 14 characters, but it’s of 
no use unless somebody has physical access to one of my computers or my iPhone 
and on my iPhone the app is additionally protected since you can’t even open it 
without a 4-digit passcode which is different from the 4-digit passcode which 
unlocks my phone.

It is possible to be quite save online if you use common sense and good 
passwords.

 

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Neal Ewers
Sent: Tuesday, December 09, 2014 12:57 PM
To: viphone@googlegroups.com
Subject: RE: The dark side of Apple's two-factor authentication

 

Hmmm, I found this on the web. I don’t know how new it is, but it appears, from 
reading this, that one can reset their recovery key. I find this strange in 
that if someone who has hacked into your iCloud has your password, what’s to 
stop them from doing this as well.

 

What if I lose my Recovery Key?

If you lose your Recovery Key http://support.apple.com/kb/HT5577 , you can 
replace it any time:

1. Go to My Apple ID https://appleid.apple.com/account/home .

2. Select Manage your Apple ID and sign in with your password and trusted 
device.

3. Select Password and Security.

4. Under Recovery Key, select Replace Lost Key.

When you create a new key, your old Recovery Key is no longer usable 
http://support.apple.com/kb/HT5577 .

 

 

Me again. 

Anyway, thanks for sharing this information. It will certainly help someone at 
some point.

 

Neal

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Teresa Cochran
Sent: Tuesday, December 09, 2014 2:34 PM
To: viphone@googlegroups.com
Subject: Re: The dark side of Apple's two-factor authentication

 

Hi, Mark and all,

 

The other day I erased and restored my iPod. I'd lost my recovery key. I 
installed Google Voice and had a code sent to that phone number, which was 
already established as one of my trusted devices.  I reset my recovery key this 
way. Needless to say, I'm going to Braille it and put it somewhere safe, in 
case someone tries too many times to log in (most likely me) and I get locked 
out.

 

Teresa

We can see with the eyes, but we see with the brain as well, and seeing with 
the brain is often called imagination.--Oliver Sacks


On Dec 9, 2014, at 12:10 PM, M. Taylor mk...@ucla.edu mailto:mk...@ucla.edu 
 wrote:

Hello Everyone,

I strongly suggest that you read the following article, very carefully.  

The link to the original post may be found at the end of the text.

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