Re: Question about fingerprint and locked screen

2016-09-14 Thread Brett
Hi Denice, I too have had the same issue as you with 9.3. I updated to iOS 10 and still had the same issue, so I deleted and re-did my fingerprint again. Its a bit too early to really tell, but so far so good. It has worked for the last 3 times for me. If it still works tomorrow, I will be

Re: Question about fingerprint and locked screen

2016-09-13 Thread Laury-Johnson, Shawnese (LARA)
I was having the same problem. I shut down the phone a couple of times and I to deleted the fingerprint and did it again. I noticed that I had to hold my finger there for a little longer and then the phone would unlock. Sent from my iPhone On Sep 14, 2016, at 12:24 AM, denise colley

Question about fingerprint and locked screen

2016-09-13 Thread denise colley
I have a question. I have recently been having difficulty with my phone recognizing my fingerprint for my passcode when I unlock my phone. I even went in today and deleted my fingerprint and redid it. It didn't really start happening until I upgraded to IOS 9.3.5. Any sugtgestions?