Re: Wondering, is this problem my phone, or my provider

2020-10-26 Thread Shai
Hello,
Personally it sounds like there are hand-off issues between the cell
spot t-mobile router you were referring to and wifi calling. I would
try disabling wifi calling in settings/phone and see if the signal
issues improve.
Even with 2 of 4 bars you should be able to receive calls.

On 10/26/20, Terri Stimmel  wrote:
> Hello everyone,
>
>
> I have a rather anoying problem that happens pretty regularly. I would
> really appreciate some opinions on it, if at all possible.
>
>
> First of all, my service is with T-Mobile. I have had service with them
> for about 3 years now. I like them pretty well. Although, I do wish my
> bill were a bit cheaper. But for everything that I have, including an
> Apple 5 series watch, I really can't complain.
>
>
> However, my very anoying problem is this.
>
> I live in a townhouse. So our 2 bedrooms are upstairs. Sometimes when up
> here, I miss calls. I miss them completely. They don't register on my
> phone, or my watch. I don't know that I've even missed a call, unless
> all of a sudden I realize I have a voicemail.
>
>
> Now, downstairs, in our living room where the router is, we have a
> T-Mobile tower. Maybe that's not the proper name for it. I got it when I
> first got T-Mobile, because in that apartment I had absolutely no signal
> at all. This tower is newer. They just recently replaced it a few months
> back, because the one I had just died one day.
>
>
> If for some reason I am not connected up to the tower, downstairs I have
> 2 bars of cell signal. When connected, which is the majority of the
> time, I have 4 bars. Also, when connected and upstairs, I have 3, to 4
> bars. With my wireless internet, I have 2, to 3 bars. I don't know if
> that matters or not. But I thought I would add this anyway.
>
>
> I currently have the iPhone XR.
>
> So why is this happening?
>
> Is my signal somehow not good enough?
>
> And is this my iPhone, or the tower?
>
> Or may I not ever really know where the problem lies?
>
>
> I can't stand having this problem. But I don't know if there's anything
> I can do about it. I spend a lot of time upstairs, because the computer
> room is up here. I don't have an option to move things around.
> Otherwise, we would have wired connections up here.
>
>
> Any help or suggestions is much appreciated.
>
>
> Thank you,
>
>
> Terri
>
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-- 
Shai Wolman
Wolman technologies
(619)894-6587
Providing training to children and adults that empowers them to be
productive and successful with their assistive technology/computing
tasks.
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RE: Wondering, is this problem my phone, or my provider

2020-10-26 Thread Carolyn
I assume you have your phone set for Wi-Fi calling. That helped me a lot, when 
I had Consumer Cellular and had a similar problem. 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Terri Stimmel
Sent: Monday, October 26, 2020 3:33 PM
To: viphone@googlegroups.com
Subject: Wondering, is this problem my phone, or my provider

Hello everyone,


I have a rather anoying problem that happens pretty regularly. I would really 
appreciate some opinions on it, if at all possible.


First of all, my service is with T-Mobile. I have had service with them 
for about 3 years now. I like them pretty well. Although, I do wish my 
bill were a bit cheaper. But for everything that I have, including an 
Apple 5 series watch, I really can't complain.


However, my very anoying problem is this.

I live in a townhouse. So our 2 bedrooms are upstairs. Sometimes when up 
here, I miss calls. I miss them completely. They don't register on my 
phone, or my watch. I don't know that I've even missed a call, unless 
all of a sudden I realize I have a voicemail.


Now, downstairs, in our living room where the router is, we have a 
T-Mobile tower. Maybe that's not the proper name for it. I got it when I 
first got T-Mobile, because in that apartment I had absolutely no signal 
at all. This tower is newer. They just recently replaced it a few months 
back, because the one I had just died one day.


If for some reason I am not connected up to the tower, downstairs I have 
2 bars of cell signal. When connected, which is the majority of the 
time, I have 4 bars. Also, when connected and upstairs, I have 3, to 4 
bars. With my wireless internet, I have 2, to 3 bars. I don't know if 
that matters or not. But I thought I would add this anyway.


I currently have the iPhone XR.

So why is this happening?

Is my signal somehow not good enough?

And is this my iPhone, or the tower?

Or may I not ever really know where the problem lies?


I can't stand having this problem. But I don't know if there's anything 
I can do about it. I spend a lot of time upstairs, because the computer 
room is up here. I don't have an option to move things around. 
Otherwise, we would have wired connections up here.


Any help or suggestions is much appreciated.


Thank you,


Terri

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caraqu...@caraquinn.com

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