Re: iPhone 7 wanting to restore from apple ID that doesn’t exist anymore

2016-09-20 Thread kary johns 
Thanks, Ended up setting the phone up as new.  The apple help desk
were stumped as to why it was doing that.

On 9/18/16, terrie arnold  wrote:
> Well I would suggest that you call the excess will help desk with Apple,
> they are wonderful people and can help you solve your problem on your phone
> so these are the people you need to go to that can help you solve this
> problem has taken I know what they're doing, but get the numbering call from
> a separate phone line so you can have your phone available to do whatever
> they suggest you do on your phone to Sofir
>
> My thoughts for today
>
>> On Sep 17, 2016, at 8:18 AM, kary johns  wrote:
>>
>> Hi all,
>> I received my iPhone 7 yesterday, but all didn’t go well.
>> For some reason during setup it came up with an old apple id that
>> doesn’t exist anymore, and hasn’t existed for at least  4 years.
>> I skipped and setup continued with no problems.   I can purchase apps
>> ect with know problems.  but every few minutes it now asks me to login
>> with my old iTunes account.
>> iCloud, iTunes, and everything else has my current ID, my current Id
>> is in settings, I’ve erased and restored the phone, but every time
>> the same thing happens.
>> Anyone know what’s going on hear? I’ve never seen an iDevice do this
>> before, and I’ve had iPhones rite back to the 3GS days.
>> I don’t live near an apple store, so taking it in is not my best option.
>> Hope someone can shed some light on this for me, I really want this
>> phone working!
>> thanks.
>> Kari.
>>
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>
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Re: iPhone 7 wanting to restore from apple ID that doesn’t exist anymore

2016-09-17 Thread terrie arnold 
Well I would suggest that you call the excess will help desk with Apple, they 
are wonderful people and can help you solve your problem on your phone so these 
are the people you need to go to that can help you solve this problem has taken 
I know what they're doing, but get the numbering call from a separate phone 
line so you can have your phone available to do whatever they suggest you do on 
your phone to Sofir

My thoughts for today

> On Sep 17, 2016, at 8:18 AM, kary johns  wrote:
> 
> Hi all,
> I received my iPhone 7 yesterday, but all didn’t go well.
> For some reason during setup it came up with an old apple id that
> doesn’t exist anymore, and hasn’t existed for at least  4 years.
> I skipped and setup continued with no problems.   I can purchase apps
> ect with know problems.  but every few minutes it now asks me to login
> with my old iTunes account.
> iCloud, iTunes, and everything else has my current ID, my current Id
> is in settings, I’ve erased and restored the phone, but every time
> the same thing happens.
> Anyone know what’s going on hear? I’ve never seen an iDevice do this
> before, and I’ve had iPhones rite back to the 3GS days.
> I don’t live near an apple store, so taking it in is not my best option.
> Hope someone can shed some light on this for me, I really want this
> phone working!
> thanks.
> Kari.
> 
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> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
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> You received this message because you are subscribed to the Google Groups 
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iPhone 7 wanting to restore from apple ID that doesn’t exist anymore

2016-09-17 Thread kary johns 
Hi all,
I received my iPhone 7 yesterday, but all didn’t go well.
For some reason during setup it came up with an old apple id that
doesn’t exist anymore, and hasn’t existed for at least  4 years.
I skipped and setup continued with no problems.   I can purchase apps
ect with know problems.  but every few minutes it now asks me to login
with my old iTunes account.
iCloud, iTunes, and everything else has my current ID, my current Id
is in settings, I’ve erased and restored the phone, but every time
the same thing happens.
Anyone know what’s going on hear? I’ve never seen an iDevice do this
before, and I’ve had iPhones rite back to the 3GS days.
I don’t live near an apple store, so taking it in is not my best option.
Hope someone can shed some light on this for me, I really want this
phone working!
thanks.
Kari.

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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
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