Re: KNFB 3.0

2018-05-11 Thread Kathy Brandt 
I cannot access files in the inbox folder when I tried copying 2 KNFb reader 
from the share option in one of my emails. I have uninstalled and reinstalled 
the app several times, to no avail. The file is being added, since the inbox 
increases in size, and even after refreshing The inbox, and or going to another 
tab, then going back to the inbox, I can’t get to the file list within the 
inbox folder. I don’t even know why they had to make files go to another place, 
when they just could’ve gone into the files folder. I think they made this app 
way too complicated now; I liked how it was before.


> On May 11, 2018, at 11:17 PM, Alan Lemly  wrote:
> 
> Ron,
>  
> I was having this very same problem and a rep from KNFB Reader Support said 
> they couldn't duplicate the problem and suggested I uninstall and reinstall 
> KNFB Reader. When I did, the problem disappeared. Apparently, it is not all 
> that unusual for burps to occur during the install or upgrade process that 
> can cause errors lie this.
>  
> Alan Lemly
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Ron Pelletier
> Sent: Friday, May 11, 2018 9:09 PM
> To: viphone@googlegroups.com
> Subject: KNFB 3.0
>  
> Hi all,
>  
> I have a big problem with KNFB 3.0.  I can’t get to “Files”. Every time I 
> double-tap on “Files” I get knocked out of KNFB and back to my home page
>  
> Any suggestions?
>  
> Ron & Danvers
>  
>  
> I was always taught to respect my elders,
> but it keeps getting harder to find one.
>  
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RE: KNFB 3.0

2018-05-11 Thread Ron Pelletier 
Hi Alan,

 

I did delete and re-installed.

 

Problem solved.

 

Thanks

 

Ron & Danvers

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Alan Lemly
Sent: Friday, May 11, 2018 11:17 PM
To: viphone@googlegroups.com
Subject: RE: KNFB 3.0

 

Ron,

 

I was having this very same problem and a rep from KNFB Reader Support said 
they couldn't duplicate the problem and suggested I uninstall and reinstall 
KNFB Reader. When I did, the problem disappeared. Apparently, it is not all 
that unusual for burps to occur during the install or upgrade process that can 
cause errors lie this.

 

Alan Lemly

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf Of Ron Pelletier
Sent: Friday, May 11, 2018 9:09 PM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: KNFB 3.0

 

Hi all,

 

I have a big problem with KNFB 3.0.  I can’t get to “Files”. Every time I 
double-tap on “Files” I get knocked out of KNFB and back to my home page

 

Any suggestions?

 

Ron & Danvers

 

 

I was always taught to respect my elders,

but it keeps getting harder to find one.

 

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RE: KNFB 3.0

2018-05-11 Thread Alan Lemly 
Ron,

 

I was having this very same problem and a rep from KNFB Reader Support said 
they couldn't duplicate the problem and suggested I uninstall and reinstall 
KNFB Reader. When I did, the problem disappeared. Apparently, it is not all 
that unusual for burps to occur during the install or upgrade process that can 
cause errors lie this.

 

Alan Lemly

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Ron Pelletier
Sent: Friday, May 11, 2018 9:09 PM
To: viphone@googlegroups.com
Subject: KNFB 3.0

 

Hi all,

 

I have a big problem with KNFB 3.0.  I can’t get to “Files”. Every time I 
double-tap on “Files” I get knocked out of KNFB and back to my home page

 

Any suggestions?

 

Ron & Danvers

 

 

I was always taught to respect my elders,

but it keeps getting harder to find one.

 

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RE: KNFB 3.0

2018-05-11 Thread llumpkin 
Someone offered the stock suggestion that you uninstall and re-install the app.

 

 

From: viphone@googlegroups.com  On Behalf Of Ron 
Pelletier
Sent: Friday, May 11, 2018 9:09 PM
To: viphone@googlegroups.com
Subject: KNFB 3.0

 

Hi all,

 

I have a big problem with KNFB 3.0.  I can’t get to “Files”. Every time I 
double-tap on “Files” I get knocked out of KNFB and back to my home page

 

Any suggestions?

 

Ron & Danvers

 

 

I was always taught to respect my elders,

but it keeps getting harder to find one.

 

-- 
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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.
 
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mk...@ucla.edu  . Your list owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com  
 
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