Re: install apps on iphone via itunes on windows pc nolonger possible?

[tonyhspeaks]

>From the sound of things, keyboard left mouse click was attempted by at least 
>two people and didn't work. I don't think it's going to help either. Pretty 
>sure it has to be done with an actual malice if you can get a hold of one. 
>Depending on how badly you want to accomplish this, it shouldn't be too 
>expensive to get a Basic mouse somewhere and use it for such contingencies, 
>rare though they might b.

Sent from my mobile device 

> On Oct 13, 2016, at 4:02 PM, Kramlinger, Keith G., M.D. 
>  wrote:
> 
> Do you think a keyboard left mouse click would work? I've forgotten how to do 
> this on a laptop keyboard layout, so if someone tries it and has success, I'd 
> appreciate a reminder.
> 
> Thanks, Keith
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Tony Hernandez
> Sent: Thursday, October 13, 2016 2:13 PM
> To: viphone@googlegroups.com
> Subject: Re: install apps on iphone via itunes on windows pc nolonger 
> possible?
> 
> Hi,
> 
> Judging from what I am reading here, though I haven't tried this myself, it 
> sounds like what it takes is a click of the actual hardware mouse. 
> Perhaps it would be useful to try grabbing the mouse with one hand, holding 
> it perfectly still, routing your mouse cursor to the button that needs to be 
> clicked to install the app with the other hand, then clicking the left mouse 
> button on the mouse itself, again taking care not to budge that mouse. Mouse 
> pointers can sometimes be very sensitive to the slightest movement, so 
> keeping the mouse still can be a challenge sometimes. This might at least be 
> a workaround until Apple takes care of this problem.
> 
>> On 10/13/2016 1:08 PM, Daniel L. Gervais wrote:
>> Hi Davy,
>> 
>> I have tried everything but with no success.  I too have encountered 
>> this issue with the latest version of iTunes and JAWS.  I had recently 
>> reset my phone when iOS 10 first came out.  I typically like to format 
>> and start over when a major iOS update is made available.
>> 
>> All went great when selecting items to sync, but when I got to the 
>> list of apps, no luck.  In older versions, my screen reader would only 
>> see one list of apps but each app had a checkbox.  Since the latest 
>> iTunes
>> 12.5.1 though, I encountered the same as you, my screen reader would 
>> siply read the app name, the version and the word "install", but when 
>> I tried everything, including some advanced JAWS keys, nothing I did 
>> could change that word "Install" to "Remove".
>> 
>> So I did the next best thing, I wrote to Apple accessibility and 
>> brought this glitch to their attention.  If I were you, I would 
>> suggest you do the same.  The more people send them e-mails with this 
>> issue and they might consider bringing this up higher on the priority 
>> list and hopefully fix this in a future version.
>> 
>> Anyways, I hope this helps!
>> 
>> 
>> From:"Davy Cuppens" 
>> To:
>> Date:2016/10/13 12:42 PM
>> Subject:install apps on iphone via itunes on windows pc nolonger
>> possible?
>> 
>> Hi folks
>> 
>> I managed to go back to my previous installed fb app with sighted help 
>> but in my oppinion this is nolonger possible without sighted help.
>> 
>> This is how it goes: you connect the iphone to a windows pc and tab 
>> till you get the iphone button and enter or spacebar it.
>> 
>> Then tab a few times till you get a tree list which seems to be not 
>> accessible. But when pressing then the a for apps you get the word 
>> apps on brail and speech. Then tab further to the list box and with 
>> nvda and wineyes that apps list is shown and besides the names of the 
>> app you hear the option remove or install which means the app is or is 
>> not on your iphone but was previously installed or backed up via 
>> itunes. Then you believe it must be possible to remove or install apps 
>> by itunes on windows but it is not, and here the storey ends. Entering 
>> the list item does nothing, even the most advanced mouse actions and 
>> performing leftclicks on the numpad doesn’t make any sense.
>> However, when sighted people click on the item, the installation 
>> starts and when clicking on apply normally you here the sync sound and 
>> the app should have been installed on the iphone.
>> 
>> Is there nolonger a possibility for blind persons to perform this 
>> action?
>> Regards
>> Davy
>> 
> 
> 
> ---
> This email has

RE: install apps on iphone via itunes on windows pc nolonger possible?

[Kramlinger, Keith G., M.D.]

Did you try it with a left click? This is what the origianl poster specified. 
Thanks, Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Daniel L. Gervais
Sent: Thursday, October 13, 2016 3:14 PM
To: 'viphone@googlegroups.com'
Subject: RE: install apps on iphone via itunes on windows pc nolonger possible?

I tried it myself, both using the application key on the keyboard and also 
changing the cursor in JAWS to the JAWS cursor and using the right-click key on 
the numpad.  I even routed focus of the PC cursor to the JAWS cursor and even 
merged both cursors and tried it with the right-click on the numpad and no luck.


From:   "Kramlinger, Keith G., M.D." 
To: "'viphone@googlegroups.com'" 
Date:   2016/10/13 4:02 PM
Subject:    RE: install apps on iphone via itunes on windows pc
nolonger possible?

Do you think a keyboard left mouse click would work? I've forgotten how to do 
this on a laptop keyboard layout, so if someone tries it and has success, I'd 
appreciate a reminder.

Thanks, Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Tony Hernandez
Sent: Thursday, October 13, 2016 2:13 PM
To: viphone@googlegroups.com
Subject: Re: install apps on iphone via itunes on windows pc nolonger possible?

Hi,

Judging from what I am reading here, though I haven't tried this myself, it 
sounds like what it takes is a click of the actual hardware mouse. 
Perhaps it would be useful to try grabbing the mouse with one hand, holding it 
perfectly still, routing your mouse cursor to the button that needs to be 
clicked to install the app with the other hand, then clicking the left mouse 
button on the mouse itself, again taking care not to budge that mouse. Mouse 
pointers can sometimes be very sensitive to the slightest movement, so keeping 
the mouse still can be a challenge sometimes. This might at least be a 
workaround until Apple takes care of this problem.

On 10/13/2016 1:08 PM, Daniel L. Gervais wrote:
> Hi Davy,
>
> I have tried everything but with no success.  I too have encountered

> this issue with the latest version of iTunes and JAWS.  I had
recently 
> reset my phone when iOS 10 first came out.  I typically like to
format 
> and start over when a major iOS update is made available.
>
> All went great when selecting items to sync, but when I got to the 
> list of apps, no luck.  In older versions, my screen reader would
only 
> see one list of apps but each app had a checkbox.  Since the latest 
> iTunes
> 12.5.1 though, I encountered the same as you, my screen reader would

> siply read the app name, the version and the word "install", but when

> I tried everything, including some advanced JAWS keys, nothing I did

> could change that word "Install" to "Remove".
>
> So I did the next best thing, I wrote to Apple accessibility and 
> brought this glitch to their attention.  If I were you, I would 
> suggest you do the same.  The more people send them e-mails with this

> issue and they might consider bringing this up higher on the priority

> list and hopefully fix this in a future version.
>
> Anyways, I hope this helps!
>
>
> From: "Davy Cuppens" 
> To:   
> Date: 2016/10/13 12:42 PM
> Subject:  install apps on iphone via itunes on windows pc
nolonger
> possible?
>
> Hi folks
>
> I managed to go back to my previous installed fb app with sighted
help 
> but in my oppinion this is nolonger possible without sighted help.
>
> This is how it goes: you connect the iphone to a windows pc and tab 
> till you get the iphone button and enter or spacebar it.
>
> Then tab a few times till you get a tree list which seems to be not 
> accessible. But when pressing then the a for apps you get the word 
> apps on brail and speech. Then tab further to the list box and with 
> nvda and wineyes that apps list is shown and besides the names of the

> app you hear the option remove or install which means the app is or
is 
> not on your iphone but was previously installed or backed up via 
> itunes. Then you believe it must be possible to remove or install
apps 
> by itunes on windows but it is not, and here the storey ends.
Entering 
> the list item does nothing, even the most advanced mouse actions and

> performing leftclicks on the numpad doesn’t make any sense.
> However, when sighted people click on the item, the installation 
> starts and when clicking on apply normally you here the sync sound
and 
> the app should have been installed on the iphone.
>
> Is there nolonger a possibility for blind persons to perform this 
> action?
> Regards
> Davy
>


---
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RE: install apps on iphone via itunes on windows pc nolonger possible?

[Daniel L. Gervais]

I tried it myself, both using the application key on the keyboard and
also changing the cursor in JAWS to the JAWS cursor and using the
right-click key on the numpad.  I even routed focus of the PC cursor to
the JAWS cursor and even merged both cursors and tried it with the
right-click on the numpad and no luck.


From:   "Kramlinger, Keith G., M.D." 
To: "'viphone@googlegroups.com'" 
Date:   2016/10/13 4:02 PM
Subject:    RE: install apps on iphone via itunes on windows pc
nolonger possible?

Do you think a keyboard left mouse click would work? I've forgotten how
to do this on a laptop keyboard layout, so if someone tries it and has
success, I'd appreciate a reminder.

Thanks, Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Tony Hernandez
Sent: Thursday, October 13, 2016 2:13 PM
To: viphone@googlegroups.com 
Subject: Re: install apps on iphone via itunes on windows pc nolonger
possible?

Hi,

Judging from what I am reading here, though I haven't tried this
myself, it sounds like what it takes is a click of the actual hardware
mouse. 
Perhaps it would be useful to try grabbing the mouse with one hand,
holding it perfectly still, routing your mouse cursor to the button that
needs to be clicked to install the app with the other hand, then
clicking the left mouse button on the mouse itself, again taking care
not to budge that mouse. Mouse pointers can sometimes be very sensitive
to the slightest movement, so keeping the mouse still can be a challenge
sometimes. This might at least be a workaround until Apple takes care of
this problem.

On 10/13/2016 1:08 PM, Daniel L. Gervais wrote:
> Hi Davy,
>
> I have tried everything but with no success.  I too have encountered

> this issue with the latest version of iTunes and JAWS.  I had
recently 
> reset my phone when iOS 10 first came out.  I typically like to
format 
> and start over when a major iOS update is made available.
>
> All went great when selecting items to sync, but when I got to the 
> list of apps, no luck.  In older versions, my screen reader would
only 
> see one list of apps but each app had a checkbox.  Since the latest 
> iTunes
> 12.5.1 though, I encountered the same as you, my screen reader would

> siply read the app name, the version and the word "install", but when

> I tried everything, including some advanced JAWS keys, nothing I did

> could change that word "Install" to "Remove".
>
> So I did the next best thing, I wrote to Apple accessibility and 
> brought this glitch to their attention.  If I were you, I would 
> suggest you do the same.  The more people send them e-mails with this

> issue and they might consider bringing this up higher on the priority

> list and hopefully fix this in a future version.
>
> Anyways, I hope this helps!
>
>
> From: "Davy Cuppens" 
> To:   
> Date: 2016/10/13 12:42 PM
> Subject:  install apps on iphone via itunes on windows pc
nolonger
> possible?
>
> Hi folks
>
> I managed to go back to my previous installed fb app with sighted
help 
> but in my oppinion this is nolonger possible without sighted help.
>
> This is how it goes: you connect the iphone to a windows pc and tab 
> till you get the iphone button and enter or spacebar it.
>
> Then tab a few times till you get a tree list which seems to be not 
> accessible. But when pressing then the a for apps you get the word 
> apps on brail and speech. Then tab further to the list box and with 
> nvda and wineyes that apps list is shown and besides the names of the

> app you hear the option remove or install which means the app is or
is 
> not on your iphone but was previously installed or backed up via 
> itunes. Then you believe it must be possible to remove or install
apps 
> by itunes on windows but it is not, and here the storey ends.
Entering 
> the list item does nothing, even the most advanced mouse actions and

> performing leftclicks on the numpad doesn’t make any sense.
> However, when sighted people click on the item, the installation 
> starts and when clicking on apply normally you here the sync sound
and 
> the app should have been installed on the iphone.
>
> Is there nolonger a possibility for blind persons to perform this 
> action?
> Regards
> Davy
>


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RE: install apps on iphone via itunes on windows pc nolonger possible?

[Kramlinger, Keith G., M.D.]

Do you think a keyboard left mouse click would work? I've forgotten how to do 
this on a laptop keyboard layout, so if someone tries it and has success, I'd 
appreciate a reminder.

Thanks, Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Tony Hernandez
Sent: Thursday, October 13, 2016 2:13 PM
To: viphone@googlegroups.com
Subject: Re: install apps on iphone via itunes on windows pc nolonger possible?

Hi,

Judging from what I am reading here, though I haven't tried this myself, it 
sounds like what it takes is a click of the actual hardware mouse. 
Perhaps it would be useful to try grabbing the mouse with one hand, holding it 
perfectly still, routing your mouse cursor to the button that needs to be 
clicked to install the app with the other hand, then clicking the left mouse 
button on the mouse itself, again taking care not to budge that mouse. Mouse 
pointers can sometimes be very sensitive to the slightest movement, so keeping 
the mouse still can be a challenge sometimes. This might at least be a 
workaround until Apple takes care of this problem.

On 10/13/2016 1:08 PM, Daniel L. Gervais wrote:
> Hi Davy,
>
> I have tried everything but with no success.  I too have encountered 
> this issue with the latest version of iTunes and JAWS.  I had recently 
> reset my phone when iOS 10 first came out.  I typically like to format 
> and start over when a major iOS update is made available.
>
> All went great when selecting items to sync, but when I got to the 
> list of apps, no luck.  In older versions, my screen reader would only 
> see one list of apps but each app had a checkbox.  Since the latest 
> iTunes
> 12.5.1 though, I encountered the same as you, my screen reader would 
> siply read the app name, the version and the word "install", but when 
> I tried everything, including some advanced JAWS keys, nothing I did 
> could change that word "Install" to "Remove".
>
> So I did the next best thing, I wrote to Apple accessibility and 
> brought this glitch to their attention.  If I were you, I would 
> suggest you do the same.  The more people send them e-mails with this 
> issue and they might consider bringing this up higher on the priority 
> list and hopefully fix this in a future version.
>
> Anyways, I hope this helps!
>
>
> From: "Davy Cuppens" 
> To:   
> Date: 2016/10/13 12:42 PM
> Subject:  install apps on iphone via itunes on windows pc nolonger
> possible?
>
> Hi folks
>
> I managed to go back to my previous installed fb app with sighted help 
> but in my oppinion this is nolonger possible without sighted help.
>
> This is how it goes: you connect the iphone to a windows pc and tab 
> till you get the iphone button and enter or spacebar it.
>
> Then tab a few times till you get a tree list which seems to be not 
> accessible. But when pressing then the a for apps you get the word 
> apps on brail and speech. Then tab further to the list box and with 
> nvda and wineyes that apps list is shown and besides the names of the 
> app you hear the option remove or install which means the app is or is 
> not on your iphone but was previously installed or backed up via 
> itunes. Then you believe it must be possible to remove or install apps 
> by itunes on windows but it is not, and here the storey ends. Entering 
> the list item does nothing, even the most advanced mouse actions and 
> performing leftclicks on the numpad doesn’t make any sense.
> However, when sighted people click on the item, the installation 
> starts and when clicking on apply normally you here the sync sound and 
> the app should have been installed on the iphone.
>
> Is there nolonger a possibility for blind persons to perform this 
> action?
> Regards
> Davy
>


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Re: install apps on iphone via itunes on windows pc nolonger possible?

[Tony Hernandez]

Hi,

Judging from what I am reading here, though I haven't tried this myself, 
it sounds like what it takes is a click of the actual hardware mouse. 
Perhaps it would be useful to try grabbing the mouse with one hand, 
holding it perfectly still, routing your mouse cursor to the button that 
needs to be clicked to install the app with the other hand, then 
clicking the left mouse button on the mouse itself, again taking care 
not to budge that mouse. Mouse pointers can sometimes be very sensitive 
to the slightest movement, so keeping the mouse still can be a challenge 
sometimes. This might at least be a workaround until Apple takes care of 
this problem.


On 10/13/2016 1:08 PM, Daniel L. Gervais wrote:

Hi Davy,

I have tried everything but with no success.  I too have encountered
this issue with the latest version of iTunes and JAWS.  I had recently
reset my phone when iOS 10 first came out.  I typically like to format
and start over when a major iOS update is made available.

All went great when selecting items to sync, but when I got to the list
of apps, no luck.  In older versions, my screen reader would only see
one list of apps but each app had a checkbox.  Since the latest iTunes
12.5.1 though, I encountered the same as you, my screen reader would
siply read the app name, the version and the word "install", but when I
tried everything, including some advanced JAWS keys, nothing I did could
change that word "Install" to "Remove".

So I did the next best thing, I wrote to Apple accessibility and
brought this glitch to their attention.  If I were you, I would suggest
you do the same.  The more people send them e-mails with this issue and
they might consider bringing this up higher on the priority list and
hopefully fix this in a future version.

Anyways, I hope this helps!


From:   "Davy Cuppens" 
To: 
Date:   2016/10/13 12:42 PM
Subject:install apps on iphone via itunes on windows pc nolonger
possible?

Hi folks

I managed to go back to my previous installed fb app with sighted help
but in my oppinion this is nolonger possible without sighted help.

This is how it goes: you connect the iphone to a windows pc and tab
till you get the iphone button and enter or spacebar it.

Then tab a few times till you get a tree list which seems to be not
accessible. But when pressing then the a for apps you get the word apps
on brail and speech. Then tab further to the list box and with nvda and
wineyes that apps list is shown and besides the names of the app you
hear the option remove or install which means the app is or is not on
your iphone but was previously installed or backed up via itunes. Then
you believe it must be possible to remove or install apps by itunes on
windows but it is not, and here the storey ends. Entering the list item
does nothing, even the most advanced mouse actions and performing
leftclicks on the numpad doesn’t make any sense.
However, when sighted people click on the item, the installation starts
and when clicking on apply normally you here the sync sound and the app
should have been installed on the iphone.

Is there nolonger a possibility for blind persons to perform this
action?
Regards
Davy




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Re: install apps on iphone via itunes on windows pc nolonger possible?

[Daniel L. Gervais]

Hi Davy,

I have tried everything but with no success.  I too have encountered
this issue with the latest version of iTunes and JAWS.  I had recently
reset my phone when iOS 10 first came out.  I typically like to format
and start over when a major iOS update is made available.

All went great when selecting items to sync, but when I got to the list
of apps, no luck.  In older versions, my screen reader would only see
one list of apps but each app had a checkbox.  Since the latest iTunes
12.5.1 though, I encountered the same as you, my screen reader would
siply read the app name, the version and the word "install", but when I
tried everything, including some advanced JAWS keys, nothing I did could
change that word "Install" to "Remove".

So I did the next best thing, I wrote to Apple accessibility and
brought this glitch to their attention.  If I were you, I would suggest
you do the same.  The more people send them e-mails with this issue and
they might consider bringing this up higher on the priority list and
hopefully fix this in a future version.

Anyways, I hope this helps!


From:   "Davy Cuppens" 
To: 
Date:   2016/10/13 12:42 PM
Subject:install apps on iphone via itunes on windows pc nolonger
possible?

Hi folks 

I managed to go back to my previous installed fb app with sighted help
but in my oppinion this is nolonger possible without sighted help.

This is how it goes: you connect the iphone to a windows pc and tab
till you get the iphone button and enter or spacebar it.

Then tab a few times till you get a tree list which seems to be not
accessible. But when pressing then the a for apps you get the word apps
on brail and speech. Then tab further to the list box and with nvda and
wineyes that apps list is shown and besides the names of the app you
hear the option remove or install which means the app is or is not on
your iphone but was previously installed or backed up via itunes. Then
you believe it must be possible to remove or install apps by itunes on
windows but it is not, and here the storey ends. Entering the list item
does nothing, even the most advanced mouse actions and performing
leftclicks on the numpad doesn’t make any sense.
However, when sighted people click on the item, the installation starts
and when clicking on apply normally you here the sync sound and the app
should have been installed on the iphone.

Is there nolonger a possibility for blind persons to perform this
action?
Regards
Davy 

-- 
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Re: install apps on iphone via itunes on windows pc nolonger possible?

[Woody Anna Dresner]

Hi Davy,

Please send this report to
accessibil...@apple.com 
You did a great job describing your steps and what went wrong, which is just 
the sort of information they need to fix the problem.

Best,
Anna



> On Oct 13, 2016, at 11:34 AM, Davy Cuppens  wrote:
> 
> Hi folks
>  
> I managed to go back to my previous installed fb app with sighted help but in 
> my oppinion this is nolonger possible without sighted help.
>  
> This is how it goes: you connect the iphone to a windows pc and tab till you 
> get the iphone button and enter or spacebar it.
>  
> Then tab a few times till you get a tree list which seems to be not 
> accessible. But when pressing then the a for apps you get the word apps on 
> brail and speech. Then tab further to the list box and with nvda and wineyes 
> that apps list is shown and besides the names of the app you hear the option 
> remove or install which means the app is or is not on your iphone but was 
> previously installed or backed up via itunes. Then you believe it must be 
> possible to remove or install apps by itunes on windows but it is not, and 
> here the storey ends. Entering the list item does nothing, even the most 
> advanced mouse actions and performing leftclicks on the numpad doesn’t make 
> any sense.
> However, when sighted people click on the item, the installation starts and 
> when clicking on apply normally you here the sync sound and the app should 
> have been installed on the iphone.
>  
> Is there nolonger a possibility for blind persons to perform this action?
> Regards
> Davy
> 
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If you have any questions or concerns about the running of this list, or if you 
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can reach Cara at caraqu...@caraquinn.com

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