Re: Onscreen keyboard problem persists

2017-02-16 Thread Kimber Gardner
Sandy, What you are calling "putting the phone to sleep" is what I meant by locking the phone. Each time I did that the keyboard would disappear. I posted another message describing my call to apple accessibility and the steps the tech took to bring back my onscreen keyboard. In short, when you

Re: Onscreen keyboard problem persists

2017-02-16 Thread 'Sandratomkins' via VIPhone
Kimberley, I very rarely lock my phone. I merely put it to sleep. so, though this is doubtless a bug, would you try doing that and see if your keyboard will come back for you? by locking the phone, I mean, getting that "iPhone shutting down" message. perhaps, I had misunderstood you… as for