Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Calvin Ellison via VoiceOps
There is also https://www.registeredcaller.com/ run by CTIA and iconectiv. Calvin Ellison Systems Architect calvin.elli...@voxox.com +1 (213) 285-0555

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Calvin Ellison via VoiceOps
Try listing your numbers at https://freecallerregistry.com/fcr/. >First Orion, Hiya, and Transaction Network Services ("Analytics Engines") have partnered to streamline the telephone number registration process. This free portal helps entities reach these Analytics Engines that support major

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Carlos Alvarez via VoiceOps
This just started affecting a tiny law office that does no outbound marketing, and no unsolicited calls. Purely engagement calls. And suddenly they just reported that this week their calls are being marked as spam possible. This is getting really stupid. And yes I do know for sure they don't

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Carlos Alvarez via VoiceOps
LOL, no. One does medical billing, the other does customer surveys. In both cases, the call recipients have an established business relationship and "deserve" the calls. A lot of people just don't want calls period, which I get also. There also appears to be some point where the marking is

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Dovid Bender via VoiceOps
I just had a call with Peerless and it seems that this started with Hiya about a week ago. The issue is that spammers are spoofing numbers only once in order to stay under the radar. To combat this Hiya is setting all numbers to spam until they see a few calls from the number. I originally thought

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Dovid Bender via VoiceOps
Peerless DID's are going out with BW but we are signing attestation A since we know the clients and they are ours. The issue is the app doesn't look at stir shaken, it just looks at the prefix. On Wed, Aug 24, 2022 at 10:39 AM Carlos Alvarez via VoiceOps < voiceops@voiceops.org> wrote: > How?

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Carlos Alvarez via VoiceOps
How? I have no idea, all I can tell you is the experience we see. Maybe Fred's comment has some merit if Peerless is either allowing actual spam, or re-assigning numbers too quickly (for new numbers). Your porting experience is something I haven't seen, but we haven't mass-moved numbers in a

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Carlos Alvarez via VoiceOps
Not sure if that was meant tongue in cheek, but the issue is far more complicated. Or maybe you have a different definition of spam. We have customers making legit business calls that still get marked as spam/scam, because there's no validation of the reports. It's just mob rule. Eventually the

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread mgraves mstvp.com via VoiceOps
One aspect of our RRAPTOR project is to expose reputational issues, so carriers who pass illegal robocall traffic are readily known. RAPPTOR gives us near real-time visibility of current campaigns. https://legalcallsonly.org/stir-shaken-puts-your-reputation-on-the-line/ Professional

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Fred Posner via VoiceOps
Doesn’t it make sense to block numbers from carriers that send spam? Fred Posner f...@palner.com > On Aug 24, 2022, at 10:03 AM, Dovid Bender via VoiceOps > wrote: > > Hi, > > We primarily purchase numbers from Telnyx and Peerless. Lately any number > that we purchase is automatically

Re: [VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Carlos Alvarez via VoiceOps
We've had a lot of numbers from thinQ show up as spam right away, and a small number from Bandwidth. Generally though, Bandwidth is pretty good on this. It's possible (not an accusation) that the aggregators are recycling numbers quickly. We have a couple of customers who do legit outbound

[VoiceOps] Numbers listed as spam by Hiya

2022-08-24 Thread Dovid Bender via VoiceOps
Hi, We primarily purchase numbers from Telnyx and Peerless. Lately any number that we purchase is automatically listed as spam. I searched through both of their stocks for random numbers in random area codes (50+ numbers) and every time Hiya says it's likely SPAM. I presume they are marking any