Re: [VoiceOps] Frontier TDM -> SIP

2024-04-18 Thread Mary Lou Carey via VoiceOps
Maybe they finally realized they were giving all their business away to Sinch and InfoBip and that it was going to start costing them money if they didn't move away from SS7. After all who has more switches to pay for than the ILECs and RBOCs? MARY LOU CAREY BackUP Telecom Consulting Office:

Re: [VoiceOps] NRUF 502

2024-03-27 Thread Mary Lou Carey via VoiceOps
It's not an intermediate number unless you LEASE the numbers to the other carrier. Letting them take the TN that a former customer had is the same as porting. You only need to file U1 and leave any numbers ported or donated to another carrier due to a customer move in the assigned column.

Re: [VoiceOps] NRUF 502

2024-03-25 Thread Mary Lou Carey via VoiceOps
The only companies required to report NRUFs are the companies whose name appears as the code holder or block holder on the NANPA / Pooling report and in the LERG. The purpose of the NRUF report is to forecast the future need for 10K and 1K NXX blocks down to the rate center level. Utilization

[VoiceOps] CPA for Telecom Companies

2024-03-22 Thread Mary Lou Carey via VoiceOps
Can anyone recommend a good CPA who can file income taxes for telecom companies? MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- ___ VoiceOps mailing list VoiceOps@voiceops.org

[VoiceOps] China Attack or Attack on SS7 Network?

2024-02-22 Thread Mary Lou Carey via VoiceOps
My daughter just ran in and told me everyone is talking about the outages all over the country. Some reporters are claiming that it's a cyber attack and others are reporting it as a solar flare. Pardon my French, but I call it BS! I've been involved in resolving some of these outages and if you

Re: [VoiceOps] AT Wireless / FirstNet routing issue contact

2024-02-22 Thread Mary Lou Carey via VoiceOps
If anyone else is having problems with AT Wireless calls failing when they terminate on the SS7 network, I know what the problem is. I've already helped two companies get their problems fixed and would be happy to share my contacts with anyone else who needs it. The more people that complain,

Re: [VoiceOps] AT Wireless / FirstNet routing issue contact

2024-02-21 Thread Mary Lou Carey via VoiceOps
I looked through some of my old e-mails and the prompts for TDM are (800) 638-2822 prompt 6 and then 1. I'm sending you the rest of the escalation contacts. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2024-02-20 10:14 AM, Collin Rose wrote: Well that

Re: [VoiceOps] NRUF 502

2024-01-24 Thread Mary Lou Carey via VoiceOps
The NRUF is for forecasting the demand for 1K and 10K NXX blocks, so the original carrier is the one that reports on the usage (anything ported out is considered assigned). It tells NANPA when they can anticipate having to do an overlay or add a new area code. As I mentioned, it would make

Re: [VoiceOps] NRUF 502

2024-01-23 Thread Mary Lou Carey via VoiceOps
The NRUF only pertains to BLOCKS assigned to your OCN. Returning blocks in NPAC only pertains to TNs you've ported to your LRN that you no longer use. You mixed up the third component of reporting disconnects. That's done in the RND database and those should be reported monthly. All 3 are

Re: [VoiceOps] SS7 Landscape

2023-10-24 Thread Mary Lou Carey via VoiceOps
You'd be better off getting into Sinch's (formerly Inteliquent) PSTN Connection service.InfoBip (formerly Peerless) and Wide Voice also offer PSTN connection services. It allows you to keep your own NXXs and interconnect with the ILECs through their SS7 switch so you don't need your own.

Re: [VoiceOps] SS7 Landscape

2023-10-12 Thread Mary Lou Carey via VoiceOps
If you already have SS7 services via Sigtran then going into a Frontier area would just be a matter of adding another SS7 for that tandem. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2023-10-12 11:42 AM, Mike Hammett wrote: *nods* We take SIGTRAN over

Re: [VoiceOps] CSR Best Practices

2023-10-10 Thread Mary Lou Carey via VoiceOps
With the ILECs, CSRs can be provided to customers and carriers that have an LOA from the customer. The ILEC CSRs include the following information: Address of service location Address of billing location List of all services with circuit identifiers Breakdown of the billing components that

Re: [VoiceOps] How much will the TRACED act help with international orignated robocalls

2023-09-20 Thread Mary Lou Carey via VoiceOps
I know a lot of international carriers are trying to get their own STIR-SHAKEN certificates because they don't want their traffic to be blocked. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2023-09-20 10:15 AM, Pinchas Neiman via VoiceOps wrote: Hi, A

Re: [VoiceOps] Directory Listings

2023-08-23 Thread Mary Lou Carey via VoiceOps
Directory Listing orders have always been submitted through the LECs LSR system, but I don't believe you can submit an order unless you're leasing or reselling one of their lines. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2023-08-21 05:16 PM, Mike

Re: [VoiceOps] Dominican Republic LERG Data

2023-08-09 Thread Mary Lou Carey via VoiceOps
I have no ideajust saying it's not in BIRRDS which is the database that NANPA enters all the assigned NXXs in and the one that the LERG information comes from. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2023-08-09 06:15 PM, Peter Beckman wrote:

Re: [VoiceOps] Dominican Republic LERG Data

2023-08-09 Thread Mary Lou Carey via VoiceOps
I have direct access to BIRRDS and pulled all the blocks assigned from 849-4 NPA.There is nothing assigned to 849-472. When I pulled up a report on the NXXs from 849 in Local Calling Guide, I found lots of blocks from 849 NPA but 849-472 doesn't show up there either. I would say it probably

Re: [VoiceOps] Dominican Republic LERG Data

2023-08-09 Thread Mary Lou Carey via VoiceOps
By the wayyou can find the NXX assignments for LATA 828 on localcallingguide.com. Its free and pulls information from NANPA. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2023-08-07 02:24 PM, Peter Beckman via VoiceOps wrote: Customer states their DO

Re: [VoiceOps] Dominican Republic LERG Data

2023-08-09 Thread Mary Lou Carey via VoiceOps
Dominican Republic is in LATA 828 in the LERG. The state shows up as DR. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2023-08-07 02:24 PM, Peter Beckman via VoiceOps wrote: Customer states their DO Number is active with Claro. Twilio states that it is

Re: [VoiceOps] Historic Number Data (+1)

2023-07-13 Thread Mary Lou Carey via VoiceOps
I will just say, you can buy a yearly subscription to the LERG instead of monthly, V & H coordinates and switch addresses don't typically change. Which carrier owns a 1K block can be pulled from the pooling website. https://nationalpooling.com/ Then click on reports MARY LOU CAREY BackUP

Re: [VoiceOps] Historic Number Data (+1)

2023-07-13 Thread Mary Lou Carey via VoiceOps
I believe that Iconectiv's TrueNumber Finder product can provide TN history. However, it only goes back to 2018 when Iconectiv took over the NPAC database. https://finder.iconectiv.com/user-cases-finder The V & H coordinates and specific address information can be found in the LERG. You'd

[VoiceOps] Update on STIR/SHAKEN

2023-07-12 Thread Mary Lou Carey via VoiceOps
I spoke with my FCC contact today and was told to read the last order issued in March so his response wasn't crystal clear. He said the FCC is still in the process of deciding which types of companies can sign with a third-party vendor's token and which ones can't. I told him my concern is

Re: [VoiceOps] STIR/SHAKEN warning!

2023-07-12 Thread Mary Lou Carey via VoiceOps
To answer your question regarding 499s and OCNs, foreign companies can acquire both. If you want to message me privately, I can give you the contact information of the person I refer foreign companies to. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On

Re: [VoiceOps] STIR/SHAKEN warning!

2023-07-03 Thread Mary Lou Carey via VoiceOps
any legal or public interest concerns, including privacy concerns? Read it here: https://docs.fcc.gov/public/attachments/FCC-23-18A1.pdf Mark R Lindsey | +1-229-316-0013 | m...@ecg.co | Schedule a Meeting [2] | Newsletter [3] On Jun 30, 2023, at 17:00, Mary Lou Carey vi

Re: [VoiceOps] STIR/SHAKEN warning!

2023-07-03 Thread Mary Lou Carey via VoiceOps
| Schedule a Meeting [2] | Newsletter [3] On Jun 30, 2023, at 17:00, Mary Lou Carey via VoiceOps wrote: I've heard from several clients that their upstream carrier told them they don't need to worry about being STIR/SHAKEN compliant because they are taking care of everything for them. THAT IS N

[VoiceOps] STIR/SHAKEN warning!

2023-06-30 Thread Mary Lou Carey via VoiceOps
I've heard from several clients that their upstream carrier told them they don't need to worry about being STIR/SHAKEN compliant because they are taking care of everything for them. THAT IS NOT CORRECT! Every phone company is required to have its own certificate/token! It doesn't matter if

[VoiceOps] STIR/SHAKEN Deadline June 30th

2023-06-28 Thread Mary Lou Carey via VoiceOps
Hey all! Just a quick reminder regarding the June 30th Deadline for STIR/SHAKEN compliance. First of all, if you've completed the process of getting your certificate and signing calls, don't forget to do the final step which is updating the status of your Robocall Mitigation Plan. I just

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-06-08 Thread Mary Lou Carey via VoiceOps
kUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2023-06-02 02:48 PM, Peter Beckman wrote: What is the most affordable and fast way to get a cert? E.g. how much should one pay, and to whom? On Fri, 2 Jun 2023, Mary Lou Carey via VoiceOps wrote: VOIP carriers were not typically con

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-06-07 Thread Mary Lou Carey via VoiceOps
11 On 2023-06-02 02:48 PM, Peter Beckman wrote: What is the most affordable and fast way to get a cert? E.g. how much should one pay, and to whom? On Fri, 2 Jun 2023, Mary Lou Carey via VoiceOps wrote: VOIP carriers were not typically considered facilities-based because they didn't have th

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-06-07 Thread Mary Lou Carey via VoiceOps
onsulting Office: 615-791-9969 Cell: 615-796- On 2023-06-02 02:48 PM, Peter Beckman wrote: What is the most affordable and fast way to get a cert? E.g. how much should one pay, and to whom? On Fri, 2 Jun 2023, Mary Lou Carey via VoiceOps wrote: VOIP carriers were not typically considered fa

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-06-07 Thread Mary Lou Carey via VoiceOps
looking in the $300 - $500 range. The variance in cost just depends on whether or not there are any issues with your 499 status. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2023-06-02 02:48 PM, Peter Beckman wrote: What is the most affordable and fast

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-06-06 Thread Mary Lou Carey via VoiceOps
hat is the most affordable and fast way to get a cert? E.g. how much should one pay, and to whom? On Fri, 2 Jun 2023, Mary Lou Carey via VoiceOps wrote: VOIP carriers were not typically considered facilities-based because they didn't have their own switch, circuits, or NXXs connected to

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-06-02 Thread Mary Lou Carey via VoiceOps
//www.fcc.gov/ecfs/search/search-filings/results?q=(proceedings.name:( %2217-97%22)). Once comments are filed the FCC will likely issue an Order in due course, which may be clarifying or confusing or both or neither. David Frankel ZipDX® LLC St. George, UT USA Tel: 1-800-FRANKEL (1-800-372-6535) Visit My

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-06-02 Thread Mary Lou Carey via VoiceOps
.name:( %2217-97%22)). Once comments are filed the FCC will likely issue an Order in due course, which may be clarifying or confusing or both or neither. David Frankel ZipDX® LLC St. George, UT USA Tel: 1-800-FRANKEL (1-800-372-6535) Visit My Robocall Blog -Original Message- From: Vo

[VoiceOps] CALEA ECFS Mandatory Filings - one more requirement to know about

2023-06-01 Thread Mary Lou Carey via VoiceOps
I just want to give everyone one more heads-up about an upcoming change I was just notified of. Beginning 30 days after the new rule is published, you need to start filing your CALEA SSI plan online. If you have an FCC login, you should already have access to the CALEA filing system (CEFS). It

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-06-01 Thread Mary Lou Carey via VoiceOps
that are not signed. Michael Graves mgra...@mstvp.com o: (713) 861-4005 c: (713) 201-1262 sip:mgra...@mjg.onsip.com -Original Message- From: VoiceOps On Behalf Of Mary Lou Carey via VoiceOps Sent: Wednesday, May 31, 2023 2:46 PM To: Alex Balashov Cc: voiceops@voiceops.org Subject: Re: [V

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-05-31 Thread Mary Lou Carey via VoiceOps
The purpose of STIR/SHAKEN is to verify that the carrier knows their customer and that the customer is NOT making robocalls or fraudulent calls. It doesn't matter who the caller is or who the called party is. It matters that the call was made using a telephone number and that the type of

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-05-31 Thread Mary Lou Carey via VoiceOps
Anytime your customer uses a DID or Telephone Number to make a phone call to another party, that is an originating voice service. If the network you use / lease operates via a VOIP (Voice Over Internet Protocol) switch then you must have a STIR / SHAKEN certificate. If the underlying carrier

Re: [VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-05-31 Thread Mary Lou Carey via VoiceOps
, in the letter of the regulations underlying this deadline? Or to put it another way: who, as a VoIP service provider of one sort or another, _doesn't_ have to get their own token? -- Alex On May 31, 2023, at 1:46 PM, Mary Lou Carey via VoiceOps wrote: Hey all, I just wanted to send out

[VoiceOps] All carriers must get their STIR/SHAKEN certificate by June 30th!

2023-05-31 Thread Mary Lou Carey via VoiceOps
Hey all, I just wanted to send out a reminder that the drop dead date for all carriers to get THEIR OWN STIR/SHAKEN certificate is coming up on June 30th. You can still have an underlying carrier sign your calls for you, but they must sign with YOUR token..not their own! You have to

Re: [VoiceOps] Releasing numbers back to original carrier

2023-05-15 Thread Mary Lou Carey via VoiceOps
Its not really made crystal clear, but there are 5 categories for Number Utilization: Assigned (in use for a paying customer) Intermediate: (leased to another carrier) Aging (disconnected, but holding number until the grace period is up) Reserved (holding for an upcoming customer) Admin (in use

Re: [VoiceOps] Local Calling Jurisdiction

2023-05-09 Thread Mary Lou Carey via VoiceOps
By the way.local calling areas don't usually change. Only when they do a rate center consolidation or break one apart which is quite rare. Once an NXX is assigned to a rate center, the rate center the NXX is assigned to also doesn't change. So once you have the rate centers documented for

Re: [VoiceOps] Local Calling Jurisdiction

2023-05-09 Thread Mary Lou Carey via VoiceOps
I believe CCMI sells a product that offers local calling area information. https://www.ccmi.com/solutions/ If you're on a strict budget or just want to do it yourself, I can tell you how I've done it on a manual basis in the past. You just have to marry the local calling area for each rate

Re: [VoiceOps] Porting dept. contacts

2023-01-31 Thread Mary Lou Carey via VoiceOps
, 2023 at 11:53 AM Mary Lou Carey via VoiceOps wrote: If you are a carrier you can sign up for the NPAC Helpdesk (online) for free, but you do need to provide proof of liability and workers comp insurance. The contact information for each carrier is noted in the contact section of the bulletin board

Re: [VoiceOps] Porting dept. contacts

2023-01-31 Thread Mary Lou Carey via VoiceOps
and participate in porting numbers. If you meet the Service Provider criteria, there is a three-step registration process: On Tue, Jan 31, 2023 at 11:53 AM Mary Lou Carey via VoiceOps wrote: If you are a carrier you can sign up for the NPAC Helpdesk (online) for free, but you do need to provide proof

Re: [VoiceOps] Porting dept. contacts

2023-01-31 Thread Mary Lou Carey via VoiceOps
If you are a carrier you can sign up for the NPAC Helpdesk (online) for free, but you do need to provide proof of liability and workers comp insurance. The contact information for each carrier is noted in the contact section of the bulletin board. MARY LOU CAREY BackUP Telecom Consulting

Re: [VoiceOps] Empty Calls

2022-12-12 Thread Mary Lou Carey via VoiceOps
I would check the call detail records to locate the LRN. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2022-12-11 05:12 PM, Mike Hammett via VoiceOps wrote: They're coming in via our TDM tandem connections. - Mike Hammett Intelligent Computing

Re: [VoiceOps] Recommendation for a merchant account for Telecom

2022-10-31 Thread Mary Lou Carey via VoiceOps
I currently use Quickbooks Merchant Services, but I know an agent who also does it so you can check out both. Stevin Dahl Alchemy Strategic Ventures Inc Cell: 515-708-1686 MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2022-10-28 05:28 PM, Peter Beckman

Re: [VoiceOps] Abandoned Ported Numbers

2022-10-14 Thread Mary Lou Carey via VoiceOps
NPAC Helpdesk has a form called MUMP that you can use to return TNs or thousand blocks. You log into the NPAC Helpdesk to download a copy of the form and then submit it via a service order. If you need help doing it I can walk you through it. MARY LOU CAREY BackUP Telecom Consulting Office:

Re: [VoiceOps] Abandoned Ported Numbers

2022-10-14 Thread Mary Lou Carey via VoiceOps
NXX Guidelines can be found at https://nationalpooling.com/ Then click on the documents link. Its most likely in the FCC NRO (Numbering Resource Optimization) orders. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2022-10-14 10:46 AM, Mike Johnston via

Re: [VoiceOps] Lack of Sandbox

2022-10-12 Thread Mary Lou Carey via VoiceOps
Maybe this suggestion should be made to NENA and the National 911 administrators. They may not know it's a problem. MARY LOU CAREY BackUP Telecom Consulting Office: 615-791-9969 Cell: 615-796- On 2022-10-12 01:22 PM, Mike Johnston via VoiceOps wrote: I wish more 911 systems had a 933

Re: [VoiceOps] Tandem Dropping Calls

2022-10-03 Thread Mary Lou Carey via VoiceOps
I would contact your SS7 provider and have them do a trace on it to figure out where it's dropping. If it's with Frontier, then you can put in another trouble ticket and tell them you have proof it's a problem with their network. You'll need to request it be escalated because they keep closing

Re: [VoiceOps] NANPfund.com?

2022-09-12 Thread Mary Lou Carey via VoiceOps
My recollection is that the invoice that is sent out notes the cost for the entire industry and your company is assigned a contribution factor based on that amount. I've had several people freak out when they got their bill. Your contribution factor is calculated based on your 499 income.

Re: [VoiceOps] [External] [External] Re: [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-19 Thread Mary Lou Carey via VoiceOps
I think you need to think of it in terms of it being like 911. "Do I want to chance getting sued and possibly put out of business because of that one person who killed themselves after they tried dialing 988 and couldn't get through?" Pick your battles.but this isn't a good one to pick.

Re: [VoiceOps] [External] Re: [External] Re: [External] Re: [External] Re: 9-8-8 dialing when an outside line access code (9) is being used

2022-07-19 Thread Mary Lou Carey via VoiceOps
The original requirement of the 988 change process was to require all 10 digits to be dialed. Most carriers already do that because of overlays or multiple NPAs but that piece of the process was supposed to happen months ago so if someone hasn't changed that in their switch they need to.