NT/Inteliquent has always been awesome in helping narrow this down. If
you haven't called them for fear of wasting their time, I strongly
suggest it. ATT is next to useless on FGD trunking no matter who you
talk to. I usually can't even get them to tell me which carrier is
attempting to
A growing number of IXC/LD calls inbound into us have either no audio or
delayed audio. We are attempting to narrow down the common carrier, but
this is a difficult task. We have IXC trunks with multiple providers. So
far it seems to be mostly our ATT trunks and Neutral Tandem trunks. ATT
Issue one sounds like the primary phone may not be configured as shared line on
the device. Couple of questions/comments –
Has the primary device been rebooted since configuring the SCA?
Are both devices the same type?
Are you using the BS supplied configuration templates?
There is a
We are using Broadsoft with Polycom VVX phones. We have noticed when we
have a seat that has a primarily phone and then a secondary Shared Call
Appearance phone, there are certain tasks on the primary phone that we can
not do or see on the secondary SCA phone. I am trying to determine if
these
