Re: [VoiceOps] Recommended Website/IP monitoring tool

I love the idea of a roll your own probe/remote access/monitoring tools like this. I started playing with a similar idea a few years back using a Soekris. The great thing about Soekris as a platform was the fact that it had multiple interfaces. I setup two interfaces as a bridge and could

Re: [VoiceOps] VoIP Monitor - How do you roll ?

Agreed, tools are indeed important. The question is, does the end justify the means, i.e. does the cost justify the perceived difference in quality of the tool? I like Empirix a lot, but I just can't justify the cost. I'd rather sink the extra couple hundred G's into product. On Fri, Feb 12, 2016

Re: [VoiceOps] VoIP Monitor - How do you roll ?

I have.  It's always that build vs buy for me. Before Empirix we had various sniffers etc.  I like having a vendor/partner I can lean on for critical items.  I think most companies overlook the importance of tools.  In my current role we took ticket cycle time down from 160 hrs to 22 mostly

[VoiceOps] Test Call Request

Greetings all, I come to you today with a request. We've been getting a lot of complaints from customers about their number not being able to be called. In our CDR, We show no record of the call attempt. We get two general reports. 1. The call rings and rings (We never get the

Re: [VoiceOps] Test Call Request

Called twice from 603-703-0116. 2:48 PM EST time frame. Dead air (no rings) then I hear the recording. Dead air (no rings, very long pause... long) then I hear the recording. Sent to SIPRoutes. From: VoiceOps on behalf of

Re: [VoiceOps] Test Call Request

Via Onvoy, I tried three times and got these results: One ring, then dead air for a bit, then a 503. Ringing for a long time (gave it about a minute). Ringing for a long time (gave it about 30 seconds). On Fri, Feb 12, 2016 at 12:51 PM, Matthew Yaklin wrote: > >

Re: [VoiceOps] Recommended Website/IP monitoring tool

I tried Uptimerobot, but within a week I noticed a 12-hour period in which no monitoring took place. (Based on server logs on the monitored servers.) Monitoring resumed after 12 hours without a word from them. Outages happen - even to monitoring service providers - but what really bothered me

Re: [VoiceOps] Test Call Request

Called from 414-269-60xx via SIP Logic out of NYC. The recording played right away, no problems here. On Fri, Feb 12, 2016 at 1:42 PM, Nick Olsen wrote: > Greetings all, > > I come to you today with a request. > > We've been getting a lot of complaints from customers about

Re: [VoiceOps] Test Call Request

>From ATT wireless it works fine (two calls). On Fri, Feb 12, 2016 at 2:53 PM, John Levine wrote: > > The number is 321-205-1234, It should immediately answer and play back > our > >"You've reached Florida High Speed Internet" sound file. No DTMF options > >will work, Then

Re: [VoiceOps] Test Call Request

Oddly, tonight I also had a customer complaining of the same issue as Nick. They called a number we service three times and it hung with silence with no rings for 20 seconds and then hung up. Like Nick, we never got the calls. All of our tests through Thinq, Bandwidth and Verizon Wireless were

Re: [VoiceOps] Test Call Request

O1 opened a ticket with the ULC also. It wasn't working on Hypercube, Alcazar Conv, ANPI, or Bandwidth. Maybe if a couple get it fixed, everyone will be all fixed. On Fri, Feb 12, 2016 at 4:12 PM, Paul Timmins wrote: > Level 3 routed away from an "underlying carrier" and now

Re: [VoiceOps] Test Call Request

Level 3 routed away from an "underlying carrier" and now i can call through just fine. They opened a ticket with the "underlying carrier" so hopefully that kicks this issue in the junk for you :D On 02/12/2016 05:33 PM, Rafael Possamai wrote: Called from 414-269-60xx via SIP Logic out of NYC.