Level 3 routed away from an "underlying carrier" and now i can call
through just fine. They opened a ticket with the "underlying carrier" so
hopefully that kicks this issue in the junk for you :D
On 02/12/2016 05:33 PM, Rafael Possamai wrote:
Called from 414-269-60xx via SIP Logic out of NYC.
The recording played right away, no problems here.
On Fri, Feb 12, 2016 at 1:42 PM, Nick Olsen <n...@flhsi.com
<mailto:n...@flhsi.com>> wrote:
Greetings all,
I come to you today with a request.
We've been getting a lot of complaints from customers about their
number not being able to be called. In our CDR, We show no record
of the call attempt.
We get two general reports. 1. The call rings and rings (We never
get the call). 2. The call plays back "Please wait while we
contact the party you are calling" followed by never ending
ringing. (We never get the call).
I was hoping I could get a few of you to call a test number of
mine and report failures.
The number is 321-205-1234 <tel:321-205-1234>, It should
immediately answer and play back our "You've reached Florida High
Speed Internet" sound file. No DTMF options will work, Then it'll
hang up.
If you could report back (on/offlist) with the outcome of the
call. And the carrier you terminated the call to.
It would be greatly appreciated, Thanks!
Nick Olsen
Network Operations
(855) FLSPEED x106
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