We have a form that the customer takes to the Sheriff's Office that basically
says " I 'customer' do hereby request that Telco identify the source of calls
that happened at date/time. I authorize and agree not to hold telco to any
claims, demands, other legalese, etc." The customer signs it and
With us specifically. We're Asterisk based. Asterisk doesn't pass the RPID
field to the B-LEG of the call. So it's not passed to my customer.
The better question becomes where is that line drawn? I'm just buying it
wholesale from the usual suspects. It seems like that data shouldn't be
passed to
Thanks… good info.
Faisal Imtiaz
Snappy Internet & Telecom
http://www.snappytelecom.net
Tel: 305 663 5518 x 232
Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
From: Matthew Crocker
Sent: Monday, September 9, 2019 2:07 PM
To: Faisal Imtiaz ; Victor C
Cc: Nick Olsen ;
If they are an end-user the SIP INVITE should be sanitized by the providing
carrier.
Carrier <-> Carrier include CallerID with privacy bits set
Carrier -> End-user include Sanitized CallerID (i.e. Anonymous or Private in
the From header, no Remote-Party-ID)
From: Faisal Imtiaz
Date:
Cool,
Looks like it is similar laws here in the USA too..
I stand corrected…
https://www.federalregister.gov/documents/2017/12/01/2017-25917/calling-number-identification-service-caller-id
Though I am curious about a scenario…
Client is running his own pbx, and running Homer ..
Would the Caller
Can’t speak for US, but at least in Canada what you described wont fly.
You have obligations as a carrier to honour restricted caller id received from
PSTN if the caller choose to withhold it. If your paying customer is not happy
with a private incoming call, they should contact police as
My customer is the called Party. The caller blocking their caller ID is
supposedly the source of the harassment.
*Nick Olsen*
Network Engineer
Office: 321-408-5000 x103
Mobile: 321-794-0763
On Mon, Sep 9, 2019 at 1:13 PM Faisal Imtiaz
wrote:
> Who is your customer ? The Caller or the Called
Who is your customer ? The Caller or the Called Entity ?
Your obligations are to your paying customer….. (which in this case is the
Called Entity)
You have zero obligations to the caller….
If your client is asking for the information, and you have it, you may choose
to provide it.
What your
You don’t know if it really is harassment.
Tell the customer you have the call details and will retain the data for 90
days. Have them call the police and open a case for harassment. The police
can get a subpoena and request the call data.
From: VoiceOps on behalf of Nick Olsen
Date:
Greetings all, Had an interesting case come up today that I wanted some
feedback on.
Customer called claiming they had been receiving harassing calls to their
business number, But the calls were caller ID blocked (Caller likely dialed
*67 before the call). I found the CDR's for the call in
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