Re: [VoiceOps] Three Digit Numbers

Try sending 811 to your upstreams, and see what happens, I'd be curious. It seems odd to think that Intelliquent and Bandwidth are violating the law by using those as 911 test numbers. On Tue, Mar 24, 2020 at 8:55 AM Hiers, David wrote: > I’m not up on the final status, but 811 started off

Re: [VoiceOps] Coronavirus Traffic Patterns

I have a few phone lines for radio stations for people that don't have internet. On avg it's 10-15 calls. There were some nights where it went to 1k+. At my 9-5 which is mainly commercial traffic (B2B) we have actually seen a significant drop. On Tue, Mar 24, 2020 at 1:56 PM Jared Geiger wrote:

Re: [VoiceOps] Coronavirus Traffic Patterns

We would normally see 350 conversational channels peak outbound Monday through Thursday with some lower traffic on Friday. After the COVID-19 WFH swing, we see some days that are 400+ channels sustained and other days its lower around 300. I haven't been able to find a pattern. If you have

Re: [VoiceOps] Three Digit Numbers

Verizon business will successfully route N11 traffic if it is one of their DIDs you've bought from them and provisioned with local outbound and E911. On Tue, Mar 24, 2020 at 9:30 AM Ken Mix wrote: > If there's something standardized out there, I’d love to see a link to it. > We have a

Re: [VoiceOps] Three Digit Numbers

If there's something standardized out there, I’d love to see a link to it. We have a nationwide US footprint and had to build an internal system to handle routing to 211, 311, 511, 711 & 811 based on calling number. It was a real pain tracking down all of the numbers we need to translate to,

Re: [VoiceOps] Three Digit Numbers

It looks like the mandate for 988 will simply need to translate to 1-800-273-TALK, which will be easy to implement. How are people complying with mandates for 711 and 811 which need to be translated to different numbers in different jurisdictions? Configure each customer individually based on

Re: [VoiceOps] Three Digit Numbers

On 03/24/20 09:52 -0500, Mike Hammett wrote: What three digit numbers are commonly in use and how are people routing them? Obviously there's 911 and that has a whole routing ecosystem. What about 811? 311? X11? What other special numbers are people handling? I don't know how common these all

Re: [VoiceOps] Three Digit Numbers

Gradually building up this list by accretion -- 988 is a new requirement coming out too. Mark R Lindsey, SMTS | +1-229-316-0013 | m...@ecg.co | https://ecg.co/lindsey/ > On Mar 24, 2020, at 11:55 AM, Hiers, David wrote: > > I’m not up on the final status, but 811

Re: [VoiceOps] Three Digit Numbers

I’m not up on the final status, but 811 started off being not all that optional… https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf “require the use of 811 as the national abbreviated dialing code for providing advanced notice of excavation activities to underground facility operators

Re: [VoiceOps] Three Digit Numbers

Context matters here, i think. We are a business-only provider, we don't have any residential. That means that we probably serve people with fewer need for some of these services. We have a customer that's a major road construction company, and they've never dialed 811. They know WHO to call,

Re: [VoiceOps] Three Digit Numbers

See https://nationalnanpa.com/number_resource_info/n11_codes.html Couple things to keep in mind – Consider handling 112 and 999 if your service might be used internationally. Also – not sure where the current regulation is on this, but the requirements around 911 suggest handling all sorts of

Re: [VoiceOps] Three Digit Numbers

We do dial plan-level number replacements before it hits our carrier trunks for most things. The only thing we send out trunks is 933 and 911. 933 is our carriers' emergency location test number. It reads back your ANI that you're sending them, and then the address straight out of your ALI

Re: [VoiceOps] Three Digit Numbers

Are we supposed to be providing the intelligence in how to route those calls? IE: Customer is in the City of Chicago, so route it to the city's Digger 10 digit, whereas if the customer is anywhere else in Illinois, route it to the state's JULIE 10 digit? - Mike Hammett Intelligent

Re: [VoiceOps] Three Digit Numbers

We forward 811 -> 18008920123 which is the IL JULIE system. Adam From: VoiceOps On Behalf Of Carlos Alvarez Sent: Tuesday, March 24, 2020 10:19 AM To: voiceops@voiceops.org Subject: Re: [VoiceOps] Three Digit Numbers *Stop. Think. External Email* We're in the US, and yes 811 is the underground

Re: [VoiceOps] Three Digit Numbers

Intelliquent testing is on 933 From: VoiceOps on behalf of Carlos Alvarez Date: Tuesday, March 24, 2020 at 11:21 AM To: "voiceops@voiceops.org" Subject: Re: [VoiceOps] Three Digit Numbers We're in the US, and yes 811 is the underground utility line, but I don't think any of our carriers

Re: [VoiceOps] Three Digit Numbers

We're in the US, and yes 811 is the underground utility line, but I don't think any of our carriers will pass it. I don't recall the details on who does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911 testing on 711/811. Yeah, I just tried 811 to Intelliquent and it read

Re: [VoiceOps] Three Digit Numbers

711 and 811 have federal mandates to go to telecommunications relay service and one call facilities flagging services respectively. Be careful about working like that. > On Mar 24, 2020, at 11:10 AM, Carlos Alvarez wrote: > > We don't handle any others in a traditional way. Well, 611 is

Re: [VoiceOps] Three Digit Numbers

What country is this? I believe 811 is supposed to be a USA-wide number to call for locating utilities for digging projects. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com - Original Message -

Re: [VoiceOps] Three Digit Numbers

We don't handle any others in a traditional way. Well, 611 is actually in place, to our support line, but it has never once been used. 811 and 711 are used for 911 testing without a real 911 call, as carriers mostly use those for automated systems that return your 911 info. On Tue, Mar 24, 2020

[VoiceOps] Three Digit Numbers

What three digit numbers are commonly in use and how are people routing them? Obviously there's 911 and that has a whole routing ecosystem. What about 811? 311? X11? What other special numbers are people handling? - Mike Hammett Intelligent Computing Solutions