Gradually building up this list by accretion -- 988 is a new requirement coming out too.
Mark R Lindsey, SMTS | +1-229-316-0013 | [email protected] | https://ecg.co/lindsey/ <https://ecg.co/lindsey/> > On Mar 24, 2020, at 11:55 AM, Hiers, David <[email protected]> wrote: > > I’m not up on the final status, but 811 started off being not all that > optional… > > > https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf > <https://docs.fcc.gov/public/attachments/FCC-05-59A1.pdf> > > “require the use of 811 as the national abbreviated dialing code for > providing advanced notice of excavation activities to underground facility > operators within two years after publication of this Order in the Federal > Register…” > > > “The 811 abbreviated dialing code shall be deployed ubiquitously by carriers…” > > > From: VoiceOps [mailto:[email protected] > <mailto:[email protected]>] On Behalf Of Carlos Alvarez > Sent: Tuesday, March 24, 2020 8:36 AM > To: Ed Guy <[email protected] <mailto:[email protected]>> > Cc: [email protected] <mailto:[email protected]> > Subject: Re: [VoiceOps] Three Digit Numbers > > Context matters here, i think. We are a business-only provider, we don't > have any residential. That means that we probably serve people with fewer > need for some of these services. We have a customer that's a major road > construction company, and they've never dialed 811. They know WHO to call, > and don't need this national system at all. > > We do have a big list of 911-inclusive dialing patters like that, an 9911, > etc. > > Our only international users are call centers owned by US companies, and have > specifically asked us to block 911. I can't find any regulation requiring us > to provide them with emergency dialing on softphones used for a call center. > > Like Nick, we used to route 411 to Free411, but during a major system revamp, > we saw that it had only ever been dialed twice--during testing. So we didn't > re-implement it in the new system. > > In our state, 511 is for traffic info, but again, we don't handle that and > nobody has complained. It's 2020, people use the web. > > > On Tue, Mar 24, 2020 at 8:26 AM Ed Guy <[email protected] > <mailto:[email protected]>> wrote: > See https://nationalnanpa.com/number_resource_info/n11_codes.html > <https://urldefense.proofpoint.com/v2/url?u=https-3A__nationalnanpa.com_number-5Fresource-5Finfo_n11-5Fcodes.html&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ&m=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE&s=ARmkQAWsporAHBisnvO-3jazn6o7Gh23P4I-9tRpKFg&e=> > > Couple things to keep in mind – > Consider handling 112 and 999 if your service might be used internationally. > Also – not sure where the current regulation is on this, but the requirements > around 911 suggest handling > all sorts of additional dialing patterns, e.g., 1010xxx911, et al. Much of > this is legacy, but be aware. > > /Ed > > > From: VoiceOps <[email protected] > <mailto:[email protected]>> on behalf of Carlos Alvarez > <[email protected] <mailto:[email protected]>> > Date: Tuesday, March 24, 2020 at 11:20 AM > To: "[email protected] <mailto:[email protected]>" > <[email protected] <mailto:[email protected]>> > Subject: Re: [VoiceOps] Three Digit Numbers > > We're in the US, and yes 811 is the underground utility line, but I don't > think any of our carriers will pass it. I don't recall the details on who > does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911 > testing on 711/811. > > Yeah, I just tried 811 to Intelliquent and it read back my phone number. > > > On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett <[email protected] > <mailto:[email protected]>> wrote: > What country is this? I believe 811 is supposed to be a USA-wide number to > call for locating utilities for digging projects. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ&m=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE&s=zN8qNDkr5HXBjZ-z0fTk0CoIYg_rncLx8gUGXjaBt3M&e=> > > > > Midwest Internet Exchange > http://www.midwest-ix.com > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ&m=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE&s=yFi64O5oGZEEsEnY6TBtF-gABzmXYe2KfO8Tpo-BFmc&e=> > > > From: "Carlos Alvarez" <[email protected] <mailto:[email protected]>> > To: [email protected] <mailto:[email protected]> > Sent: Tuesday, March 24, 2020 10:10:37 AM > Subject: Re: [VoiceOps] Three Digit Numbers > > We don't handle any others in a traditional way. Well, 611 is actually in > place, to our support line, but it has never once been used. 811 and 711 are > used for 911 testing without a real 911 call, as carriers mostly use those > for automated systems that return your 911 info. > > On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett <[email protected] > <mailto:[email protected]>> wrote: > What three digit numbers are commonly in use and how are people routing them? > > Obviously there's 911 and that has a whole routing ecosystem. > What about 811? 311? X11? > > > What other special numbers are people handling? > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ics-2Dil.com&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ&m=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE&s=zN8qNDkr5HXBjZ-z0fTk0CoIYg_rncLx8gUGXjaBt3M&e=> > > > > Midwest Internet Exchange > http://www.midwest-ix.com > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.midwest-2Dix.com&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ&m=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE&s=yFi64O5oGZEEsEnY6TBtF-gABzmXYe2KfO8Tpo-BFmc&e=> > _______________________________________________ > VoiceOps mailing list > [email protected] <mailto:[email protected]> > https://puck.nether.net/mailman/listinfo/voiceops > <https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_voiceops&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ&m=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE&s=oajkQEZHIySAjK5LaWKleKmYUuSxzgcVZ7lKu4tfwHU&e=> > > _______________________________________________ > VoiceOps mailing list > [email protected] <mailto:[email protected]> > https://puck.nether.net/mailman/listinfo/voiceops > <https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_voiceops&d=DwMFaQ&c=N13-TaG7c-EYAiUNohBk74oLRjUiBTwVm-KSnr4bPSc&r=-GzOCp0ppLaBQPFaZ7lZ4bUUBQxpFBukitRP75oaRdQ&m=tl9zw0D7cTZtm62zcgN7LHwxsuqcTXVyUuJPEaOe8hE&s=oajkQEZHIySAjK5LaWKleKmYUuSxzgcVZ7lKu4tfwHU&e=> > > This message and any attachments are intended only for the use of the > addressee and may contain information that is privileged and confidential. 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