Re: [VoiceOps] CSR BTN

2021-06-04 Thread Alex Balashov
Yes, but building CSRs standard as part of the business processes around porting can pay efficiency dividends with those rejection scenarios, and reduce the rate of rejections. At least, that was my observation in my time in the LEC world. It's good to make one's porting requests more robust

Re: [VoiceOps] CSR BTN

2021-06-04 Thread Robert Schoneman via VoiceOps
hout a CSR. From: VoiceOps on behalf of Mike Hammett Sent: Wednesday, June 2, 2021 9:10 AM To: VoiceOps Subject: Re: [VoiceOps] CSR BTN I guess to back up to a more basic level... What's the intent of the CSR? I thought it was for the gaining carrier to verify customer i

Re: [VoiceOps] CSR BTN

2021-06-02 Thread Mary Lou Carey
before actually issuing the LSR\port request. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com - From: "Mike Hammett" To: "VoiceOps" Sent: Friday, May 28, 2021 9:51:14 PM Sub

Re: [VoiceOps] CSR BTN

2021-06-02 Thread Matthew Crocker
or invalid. From: VoiceOps on behalf of Mike Hammett Date: Wednesday, June 2, 2021 at 9:14 AM To: VoiceOps Subject: Re: [VoiceOps] CSR BTN CAUTION: This email originated from outside of Crocker. Do not click links or open attachments unless you recognize the sender and know the content is safe. I

Re: [VoiceOps] CSR BTN

2021-06-02 Thread Mike Hammett
Intelligent Computing Solutions http://www.ics-il.com Midwest Internet Exchange http://www.midwest-ix.com - Original Message - From: "Mike Hammett" To: "VoiceOps" Sent: Friday, May 28, 2021 9:51:14 PM Subject: [VoiceOps] CSR BTN Does a CSR have to have the s

Re: [VoiceOps] CSR BTN

2021-05-30 Thread Carlos Alvarez
the CSRs > from one carrier to another. Some are quite verbose, and others are little > more than a list of numbers. > > -- > *From:* VoiceOps on behalf of Mike > Hammett > *Sent:* Friday, May 28, 2021 10:51 PM > *To:* VoiceOps > *Subject:* [VoiceO

Re: [VoiceOps] CSR BTN

2021-05-29 Thread Robert Schoneman via VoiceOps
: VoiceOps on behalf of Mike Hammett Sent: Friday, May 28, 2021 10:51 PM To: VoiceOps Subject: [VoiceOps] CSR BTN Does a CSR have to have the specific number being ported or just any number on the account? We're testing a third party network that we'll utilize in the short-term for out-of-area

[VoiceOps] CSR BTN

2021-05-28 Thread Mike Hammett
Does a CSR have to have the specific number being ported or just any number on the account? We're testing a third party network that we'll utilize in the short-term for out-of-area usage. We ported some of our own numbers to our account at the third party. The CSRs arrived with the main BTN