t; *From:* Victor C
> *Sent:* Monday, September 9, 2019 1:23 PM
> *To:* Faisal Imtiaz
> *Cc:* Matthew Crocker ; Nick Olsen <
> n...@floridavirtualsolutions.com>; voiceops@voiceops.org
> *Subject:* Re: [VoiceOps] Disclosing Restricted Caller ID to customer
>
>
>
> Ca
lsen ; voiceops@voiceops.org
Subject: Re: [VoiceOps] Disclosing Restricted Caller ID to customer
If they are an end-user the SIP INVITE should be sanitized by the providing
carrier.
Carrier <-> Carrier include CallerID with privacy bits set
Carrier -> End-user include Sanitized CallerID (i
iaz
Date: Monday, September 9, 2019 at 2:02 PM
To: Victor C
Cc: Matthew Crocker , Nick Olsen
, "voiceops@voiceops.org"
Subject: RE: [VoiceOps] Disclosing Restricted Caller ID to customer
Cool,
Looks like it is similar laws here in the USA too..
I stand corrected…
https://www.federalreg
Cc: Matthew Crocker ; Nick Olsen
; voiceops@voiceops.org
Subject: Re: [VoiceOps] Disclosing Restricted Caller ID to customer
Can’t speak for US, but at least in Canada what you described wont fly.
You have obligations as a carrier to honour restricted caller id received from
PSTN if the caller ch
eptember 9, 2019 1:02 PM
> To: Nick Olsen ; voiceops@voiceops.org
> Subject: Re: [VoiceOps] Disclosing Restricted Caller ID to customer
>
>
> You don’t know if it really is harassment.
>
> Tell the customer you have the call details and will retain the data for 90
> days.
m.net
>
>
>
> Tel: 305 663 5518 x 232
>
>
>
> Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net
>
>
>
> *From:* VoiceOps *On Behalf Of *Matthew
> Crocker
> *Sent:* Monday, September 9, 2019 1:02 PM
> *To:* Nick Olsen ; voiceops@voice
supp...@snappytelecom.net
From: VoiceOps On Behalf Of Matthew Crocker
Sent: Monday, September 9, 2019 1:02 PM
To: Nick Olsen ; voiceops@voiceops.org
Subject: Re: [VoiceOps] Disclosing Restricted Caller ID to customer
You don’t know if it really is harassment.
Tell the customer you have the call det
: Monday, September 9, 2019 at 12:50 PM
To: "voiceops@voiceops.org"
Subject: [VoiceOps] Disclosing Restricted Caller ID to customer
Greetings all, Had an interesting case come up today that I wanted some
feedback on.
Customer called claiming they had been receiving harassing calls to their
Greetings all, Had an interesting case come up today that I wanted some
feedback on.
Customer called claiming they had been receiving harassing calls to their
business number, But the calls were caller ID blocked (Caller likely dialed
*67 before the call). I found the CDR's for the call in
