Re: [VoiceOps] Releasing numbers back to original carrier

2023-05-15 Thread Mary Lou Carey via VoiceOps
Its not really made crystal clear, but there are 5 categories for Number Utilization: Assigned (in use for a paying customer) Intermediate: (leased to another carrier) Aging (disconnected, but holding number until the grace period is up) Reserved (holding for an upcoming customer) Admin (in use

Re: [VoiceOps] Releasing numbers back to original carrier

2023-05-15 Thread Paul Timmins via VoiceOps
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Re: [VoiceOps] Releasing numbers back to original carrier

2023-05-15 Thread Carlos Alvarez via VoiceOps
There are some requirements for number utilization that are vague to me. I haven’t really found the exact requirements, but didn’t try super hard. We get very few disconnects, and don’t have a specific routine for returning them, it’s more of running a report and deciding when to export a kill

[VoiceOps] Releasing numbers back to original carrier

2023-05-15 Thread Matthew Crocker via VoiceOps
Hello, It is our practice to release numbers back to the original carrier when a customer cancels service and doesn’t port the number away. We have some residential customers that want to cancel service over the winter and have us retain the number so they can re-use it in the spring.