Re: [VoiceOps] Test Call Request

2016-02-13 Thread Nick Olsen
12, 2016 8:37 PM To: "VoiceOps" <voiceops@voiceops.org> Subject: Re: [VoiceOps] Test Call Request O1 opened a ticket with the ULC also. It wasn't working on Hypercube, Alcazar Conv, ANPI, or Bandwidth. Maybe if a couple get it fixed, everyone will be all fixed. On Fri, Feb 12,

[VoiceOps] Test Call Request

2016-02-12 Thread Nick Olsen
Greetings all, I come to you today with a request. We've been getting a lot of complaints from customers about their number not being able to be called. In our CDR, We show no record of the call attempt. We get two general reports. 1. The call rings and rings (We never get the

Re: [VoiceOps] Test Call Request

2016-02-12 Thread Matthew Yaklin
behalf of Nick Olsen <n...@flhsi.com> Sent: Friday, February 12, 2016 2:42 PM To: voiceops@voiceops.org Subject: [VoiceOps] Test Call Request Greetings all, I come to you today with a request. We've been getting a lot of complaints from customers about their number not being able to be called

Re: [VoiceOps] Test Call Request

2016-02-12 Thread Carlos Alvarez
gt; *From:* VoiceOps <voiceops-boun...@voiceops.org> on behalf of Nick Olsen < > n...@flhsi.com> > *Sent:* Friday, February 12, 2016 2:42 PM > *To:* voiceops@voiceops.org > *Subject:* [VoiceOps] Test Call Request > > Greetings all, > > I come to you today with

Re: [VoiceOps] Test Call Request

2016-02-12 Thread Rafael Possamai
Called from 414-269-60xx via SIP Logic out of NYC. The recording played right away, no problems here. On Fri, Feb 12, 2016 at 1:42 PM, Nick Olsen wrote: > Greetings all, > > I come to you today with a request. > > We've been getting a lot of complaints from customers about

Re: [VoiceOps] Test Call Request

2016-02-12 Thread Carlos Alvarez
>From ATT wireless it works fine (two calls). On Fri, Feb 12, 2016 at 2:53 PM, John Levine wrote: > > The number is 321-205-1234, It should immediately answer and play back > our > >"You've reached Florida High Speed Internet" sound file. No DTMF options > >will work, Then

Re: [VoiceOps] Test Call Request

2016-02-12 Thread Peter Beckman
Oddly, tonight I also had a customer complaining of the same issue as Nick. They called a number we service three times and it hung with silence with no rings for 20 seconds and then hung up. Like Nick, we never got the calls. All of our tests through Thinq, Bandwidth and Verizon Wireless were

Re: [VoiceOps] Test Call Request

2016-02-12 Thread Jared Geiger
O1 opened a ticket with the ULC also. It wasn't working on Hypercube, Alcazar Conv, ANPI, or Bandwidth. Maybe if a couple get it fixed, everyone will be all fixed. On Fri, Feb 12, 2016 at 4:12 PM, Paul Timmins wrote: > Level 3 routed away from an "underlying carrier" and now

Re: [VoiceOps] Test Call Request

2016-02-12 Thread Paul Timmins
Level 3 routed away from an "underlying carrier" and now i can call through just fine. They opened a ticket with the "underlying carrier" so hopefully that kicks this issue in the junk for you :D On 02/12/2016 05:33 PM, Rafael Possamai wrote: Called from 414-269-60xx via SIP Logic out of NYC.