Re: [VoiceOps] VoIP Service Providers Market Research report

A bunch of scattered thoughts on the subject o Hosted VoIP/HPBX/UCaaS in the USA: The state of VoIP is that most of it is SIP trunking. Cable has the lion's share and that is all trunks. XO and Windstream - 2 big Broadsoft shops - have over 1 million SIP trunks. It has been slow going. Over

[VoiceOps] VoIP Service Providers Market Research report

Hello all, I recently downloaded a market research report from Voiplogic. I'm sure that some of you know that they are a wholesale application service provider that sells class 4 and 5 services to service providers. I found the report pretty enlightening (and free). You just need to take a

Re: [VoiceOps] VoIP Service Providers Market Research report

I can't speak to "trends," but I have run two hosted PBX companies where we employed only the high-touch sales and engineering model. This makes acquisition cost high, but attrition/churn cost has been nil. If you truly engage the customer and give them something that fits them perfectly, that

Re: [VoiceOps] VoIP Service Providers Market Research report

I couldn't agree more Carlos. You NAILED it. I, too, have found this to very true. Customer Service!!! Remove all misconceptions in the beginning. Kidd On Thu, Dec 3, 2015 at 3:57 PM, Carlos Alvarez wrote: > I can't speak to "trends," but I have run two hosted PBX

Re: [VoiceOps] VoIP Service Providers Market Research report

5:57 PM To: VoiceOps@voiceops.org Subject: Re: [VoiceOps] VoIP Service Providers Market Research report I can't speak to "trends," but I have run two hosted PBX companies where we employed only the high-touch sales and engineering model. This makes acquisition cost high, but attrition/