Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Nick Olsen
t; *From:* Victor C > *Sent:* Monday, September 9, 2019 1:23 PM > *To:* Faisal Imtiaz > *Cc:* Matthew Crocker ; Nick Olsen < > n...@floridavirtualsolutions.com>; voiceops@voiceops.org > *Subject:* Re: [VoiceOps] Disclosing Restricted Caller ID to customer > > > > Ca

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Faisal Imtiaz
lsen ; voiceops@voiceops.org Subject: Re: [VoiceOps] Disclosing Restricted Caller ID to customer If they are an end-user the SIP INVITE should be sanitized by the providing carrier. Carrier <-> Carrier include CallerID with privacy bits set Carrier -> End-user include Sanitized CallerID (i

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Matthew Crocker
iaz Date: Monday, September 9, 2019 at 2:02 PM To: Victor C Cc: Matthew Crocker , Nick Olsen , "voiceops@voiceops.org" Subject: RE: [VoiceOps] Disclosing Restricted Caller ID to customer Cool, Looks like it is similar laws here in the USA too.. I stand corrected… https://www.federalreg

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Faisal Imtiaz
Cc: Matthew Crocker ; Nick Olsen ; voiceops@voiceops.org Subject: Re: [VoiceOps] Disclosing Restricted Caller ID to customer Can’t speak for US, but at least in Canada what you described wont fly. You have obligations as a carrier to honour restricted caller id received from PSTN if the caller ch

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Victor C
eptember 9, 2019 1:02 PM > To: Nick Olsen ; voiceops@voiceops.org > Subject: Re: [VoiceOps] Disclosing Restricted Caller ID to customer > > > You don’t know if it really is harassment. > > Tell the customer you have the call details and will retain the data for 90 > days.

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Nick Olsen
m.net > > > > Tel: 305 663 5518 x 232 > > > > Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net > > > > *From:* VoiceOps *On Behalf Of *Matthew > Crocker > *Sent:* Monday, September 9, 2019 1:02 PM > *To:* Nick Olsen ; voiceops@voice

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Faisal Imtiaz
supp...@snappytelecom.net From: VoiceOps On Behalf Of Matthew Crocker Sent: Monday, September 9, 2019 1:02 PM To: Nick Olsen ; voiceops@voiceops.org Subject: Re: [VoiceOps] Disclosing Restricted Caller ID to customer You don’t know if it really is harassment. Tell the customer you have the call det

Re: [VoiceOps] Disclosing Restricted Caller ID to customer

2019-09-09 Thread Matthew Crocker
You don’t know if it really is harassment. Tell the customer you have the call details and will retain the data for 90 days. Have them call the police and open a case for harassment. The police can get a subpoena and request the call data. From: VoiceOps on behalf of Nick Olsen Date: