[vpp-dev] [FD.io Helpdesk #36114] Verify job failures due to external IP address lookup

2017-02-03 Thread Vanessa Valderrama via RT
ll-dep' failed > > 16:24:28 make: *** [install-dep] Error 100 > > 16:24:28 rm -f /w/workspace/vpp-csit-verify-virl-master/build- > > root/scripts/.version > > /w/workspace/vpp-csit-verify-virl-master/build-root/rpm/*.tar.gz > > 16:24:28 E: Package 'pkg-config'

[vpp-dev] [FD.io Helpdesk #36114] Verify job failures due to external IP address lookup

2017-02-03 Thread Vanessa Valderrama via RT
sit-verify-virl-master/build-root/rpm/*.tar.gz > 16:24:28 E: Package 'pkg-config' has no installation candidate > 16:24:28 E: Unable to locate package chrpath > 16:24:28 E: Unable to locate package default-jdk-headless > > Anything I need to do on my side ? > > --a > > > O

[vpp-dev] [FD.io Helpdesk #36114] Verify job failures due to external IP address lookup

2017-02-02 Thread Vanessa Valderrama via RT
The following changes have resolved this issue: https://gerrit.fd.io/r/#/c/4990/ https://gerrit.fd.io/r/#/c/4993/ Builds are passing vpp-verify-master-ubuntu1604 vpp-csit-verify-virl-master Thank you, Vanessa On Wed Feb 01 11:28:33 2017, valderrv wrote: > We have opened a ticket with our

[vpp-dev] [FD.io Helpdesk #35627] 13:52:42 wget: unable to resolve host address ‘nexus.fd.io’

2017-01-18 Thread Vanessa Valderrama via RT
https://gerrit.fd.io/r/#/c/4754/1 unable to resolve jenkins.fd.io and nexus.fd.io in one build. This is not an ongoing issue. Logging https://gerrit.fd.io/r/#/c/4758/ in another RT since these are not related. Thank you, Vanessa On Wed Jan 18 11:40:17 2017, alaga...@gmail.com wrote: >

[vpp-dev] [FD.io Helpdesk #31154] RE: [discuss] Complete - FD.io Maintenance

2016-10-12 Thread Vanessa Valderrama via RT
Peter, Please let us know if you are still having these issues. Thank you, Vanessa On Mon Oct 10 10:44:46 2016, valderrv wrote: > Peter, > > This issue is resolved. This was a result of a vendor issue and the > new version of Gerrit actively rejects the status messages that > Jenkins is

[vpp-dev] [FD.io Helpdesk #39399] Spurious patch validation failure

2017-04-04 Thread Vanessa Valderrama via RT
Dave, We're seeing intermittent errors related to plugins. We still have the JClouds plugin installed even though we are using OpenStack. The JClouds plugin isn't installed on the sandbox so I think it's a low risk change to remove the JClouds plugin in production. After I remove the plugin

[vpp-dev] [FD.io Helpdesk #39405] "Jenkins is going to shut down" bar in jenkins webpage

2017-04-04 Thread Vanessa Valderrama via RT
This change is complete. Jenkins builds have started. Please report any issues to valderrv via fdio-infra on IRC. Thank you, We had intermittent builds failing that required Jenkins maintenance. Notifications were sent to t...@lists.fd.io, disc...@lists.fd.io, and

[vpp-dev] [FD.io Helpdesk #36808] vpp-merge-master-{os} Jenkins Jobs are failing

2017-03-07 Thread Vanessa Valderrama via RT
//nexus.fd.io/content/repositories/fd.io.master.ubuntu.xenial.main/io/fd/vpp/vpp/ > > > > Ub14 and centos7 are ok. Any idea why is that happening? > > > > This is a bigger problem for our integration jobs (we are discussing > > workaround now). > > > >

[vpp-dev] [FD.io Helpdesk #37770] Latest Linux x86_64 google-chrome hates gerrit.fd.io

2017-03-10 Thread Vanessa Valderrama via RT
All FD.io certs have been updated except for Nexus which will be updated next week. On Fri Mar 10 11:51:51 2017, emsearcy wrote: > Update: https://fd.io, https://wiki.fd.io, and https://lists.fd.io > have had their certs updated. Other sites including Gerrit are still > in progress; will send

[vpp-dev] [FD.io Helpdesk #44397] Poor VPP Build Time

2017-08-16 Thread Vanessa Valderrama via RT
I spoke with the vendor. They are implenting a fix at this time. They are also adding monitoring so they can proactively alert and resolve this issue in the future. On Wed Aug 16 11:29:10 2017, dwallacelf wrote: > Resend without graphics... See link for details. > > On 8/16/17 11:27 AM, Dave

[vpp-dev] [FD.io Helpdesk #44395] jenkins build timeout

2017-08-16 Thread Vanessa Valderrama via RT
I spoke with the vendor. They are implenting a fix at this time. They are also adding monitoring so they can proactively alert and resolve this issue in the future. On Wed Aug 16 11:03:24 2017, ksek...@cisco.com wrote: > Hi helpd...@fd.io, > > I just noticed a 360 minute build timeout in

[vpp-dev] [FD.io Helpdesk #44395] jenkins build timeout

2017-08-17 Thread Vanessa Valderrama via RT
Root cause: There was a misconfigured flavor type which did not have proper shares/limits so it was consuming significantly more CPU power than it should be (unfairly). When the VMs landed on Hypervisor the CPU was severely limited On Wed Aug 16 17:50:49 2017, valderrv wrote: > I spoke with

[vpp-dev] [FD.io Helpdesk #41298] Jobs are not triggered from gerrit

2017-05-31 Thread Vanessa Valderrama via RT
Still looking into this issue. On Wed May 31 11:37:54 2017, hagbard wrote: > Anton, > We are getting patches not triggering again: > > https://gerrit.fd.io/r/#/c/6959/ > > Ed > > On Wed, May 31, 2017 at 7:49 AM, Anton Baranov via RT < > fdio-helpd...@rt.linuxfoundation.org> wrote: > >

[vpp-dev] [FD.io Helpdesk #41298] Jobs are not triggered from gerrit

2017-05-31 Thread Vanessa Valderrama via RT
Restarting the plugin appears to have resolved this issue. I've run several rechecks that all triggered properly. Since this issue appeared to be resolved earlier we'll leave this ticket open for now. Please let us know if this happens again. Thank you, Vanessa On Wed May 31 13:15:14 2017,

[vpp-dev] [FD.io Helpdesk #41698] Test failure due to resource unavailable

2017-06-08 Thread Vanessa Valderrama via RT
This appears to be an isolated incident caused by an intermittent infrastructure issue. All jobs since 5805 have passed. I've added this issue to the Jenkins failure cause management. Thank you, Vanessa On Wed Jun 07 19:07:18 2017, dwallacelf wrote: > Dear held...@fd.io > > Please

[vpp-dev] [FD.io Helpdesk #41921] connection interruptiones between jenkins executor and VIRL servers

2017-06-16 Thread Vanessa Valderrama via RT
Jan, We are looking into this issue. Thank you, Vanessa On Fri Jun 16 09:12:55 2017, jgel...@cisco.com wrote: > Hello Anton, > > Unfortunately we are still having issues with ssh connection timeouts > during tests on virl. Could you, please, have a look on it? > > Thank you very much. >

[vpp-dev] [FD.io Helpdesk #45822] [linuxfoundation.org #45822] Re: Jenkins ubuntu 1604 failures

2017-09-14 Thread Vanessa Valderrama via RT
Florin, It doesn't appear the failures are related to the new instances. We will be switching to a new performance (4c/8GB) instance when it's available. I've submitted a request to the vendor and will follow up tomorrow morning. Adding the additional CPU resources may improve/resolve the

[vpp-dev] [FD.io Helpdesk #45343] More build timeouts for vpp-verify-master-ubuntu1604

2017-09-13 Thread Vanessa Valderrama via RT
This issue appears to be resolved with the switch to the new instances. On Wed Sep 06 15:48:23 2017, valderrv wrote: > We are in the process of switching to dedicated instances that should > resolve this issue. We hope to have this complete tomorrow around > 9:00am PDT > > > On 09/06/2017

[vpp-dev] [FD.io Helpdesk #44785] Another 6 hour build timeout

2017-09-13 Thread Vanessa Valderrama via RT
This issue appears to be resolved with the switch to the new instances. On Fri Aug 25 12:16:52 2017, valderrv wrote: > It appears build times have recovered. I opened a ticket with the > vendor to determine the root cause of the timeouts and will update the > ticket when I receive a response. >

[vpp-dev] [FD.io Helpdesk #45343] [linuxfoundation.org #45343] Re: More build timeouts for vpp-verify-master-ubuntu1604

2017-09-06 Thread Vanessa Valderrama via RT
We are in the process of switching to dedicated instances that should resolve this issue. We hope to have this complete tomorrow around 9:00am PDT On 09/06/2017 02:40 PM, Florin Coras wrote: > Hi, > > Any news regarding this? We are 1 week away from API freeze and the > infra makes it almost

[vpp-dev] [FD.io Helpdesk #45750] Spurious patch verification failure (gerrit 8400)

2017-09-25 Thread Vanessa Valderrama via RT
Switching to the new flavors appears to have resolved this issue. Thank you, Vanessa On Wed Sep 13 15:09:49 2017, valderrv wrote: > We do see intermittent slow response times from Nexus. We are > investigating the cause. > > On Wed Sep 13 09:56:20 2017, dbarach wrote: > > See gerrit

[vpp-dev] [FD.io Helpdesk #46540] [linuxfoundation.org #46540] Re: Growing build queue

2017-10-02 Thread Vanessa Valderrama via RT
Florin, I'm looking into the issue now. Thank you, Vanessa On 10/02/2017 11:49 AM, Florin Coras wrote: > Hi Vanessa, > > It would seem we’re running out of executors and the build queue keeps on > growing. Could you take a look at it? > > Thanks, > Florin

[vpp-dev] [FD.io Helpdesk #46540] Growing build queue

2017-10-03 Thread Vanessa Valderrama via RT
On Mon Oct 02 16:02:06 2017, fcoras.li...@gmail.com wrote: > Queue is back down to 1. > > Thanks a lot Vanessa! > > Florin > > > On Oct 2, 2017, at 11:59 AM, Vanessa Valderrama > > wrote: > > > > Florin, > > > > I'm looking into the issue now. > > > > Thank

[vpp-dev] [FD.io Helpdesk #44785] Another 6 hour build timeout

2017-08-25 Thread Vanessa Valderrama via RT
It appears build times have recovered. I opened a ticket with the vendor to determine the root cause of the timeouts and will update the ticket when I receive a response. Thank you, Vanessa On Thu Aug 24 13:57:31 2017, dwallacelf wrote: > Dear helpdesk, > > Please investigate this build

[vpp-dev] [FD.io Helpdesk #47101] No joy: ping6 gerrit.fd.io

2017-10-19 Thread Vanessa Valderrama via RT
$ ssh -6 -v -p29418 gerrit.fd.io OpenSSH_7.2p2 Ubuntu-4ubuntu2.2, OpenSSL 1.0.2g 1 Mar 2016 debug1: Reading configuration data /users/dbarach/.ssh/config debug1: /users/dbarach/.ssh/config line 5: Applying options for gerrit.fd.io debug1: Reading configuration data /etc/ssh/ssh_config debug1:

[vpp-dev] [FD.io Helpdesk #48422] Gerrit and git out of sync?

2017-11-21 Thread Vanessa Valderrama via RT
Can you point me to specific changes that aren't in sync. The branches appear to be in sync. On Mon Nov 20 21:45:46 2017, fcoras.li...@gmail.com wrote: > Hi, > > It seems that git master head points at a gerrit patch merged 10h > ago[1]. There have been several recent merges and none show up

[vpp-dev] [FD.io Helpdesk #47942] Re: Merge jobs faiing

2017-11-08 Thread Vanessa Valderrama via RT
This error typically occurs when an artifact that already exists is trying to be deployed. Would you like to remove the artifacts that were deployed on 10/10? I believe that will resolve this error. vpp-dpdk-dev-17.08-vpp2_amd64-deb.deb Thank you, Vanessa On Wed Nov 08 08:49:28 2017, hagbard

[vpp-dev] [FD.io Helpdesk #47850] Packages for master not published

2017-11-08 Thread Vanessa Valderrama via RT
This error typically occurs when an artifact that already exists is trying to be deployed. Would you like to remove the artifacts that were deployed on 10/10? I believe that will resolve this error. vpp-dpdk-dev-17.08-vpp2_amd64-deb.deb Thank you, Vanessa On Wed Nov 08 08:49:28 2017, hagbard

[vpp-dev] [FD.io Helpdesk #47850] Packages for master not published

2017-11-08 Thread Vanessa Valderrama via RT
Ed > > On Wed, Nov 8, 2017 at 7:52 AM Vanessa Valderrama via RT < > fdio-helpd...@rt.linuxfoundation.org> wrote: > > > This error typically occurs when an artifact that already exists is > > trying > > to be deployed. Would you like to remove the artifacts

[vpp-dev] [FD.io Helpdesk #47942] Re: Merge jobs faiing

2017-11-08 Thread Vanessa Valderrama via RT
all given that the version in nexus matches the version in > the > repo which means we should simply be installing it from the repo > rather > than building it... > > Ed > > On Wed, Nov 8, 2017 at 7:52 AM Vanessa Valderrama via RT < > fdio-helpd...@rt.linuxfoundation.org>

[vpp-dev] [FD.io Helpdesk #47101] No joy: ping6 gerrit.fd.io

2017-10-31 Thread Vanessa Valderrama via RT
Anton and I worked with Dave to troubleshoot this issue. It appears to be isolated. He's going to contact Cisco IT and approved this ticket being closed. On Thu Oct 26 13:45:06 2017, valderrv wrote: > When Dave returns from his conference we'll scheudle time to > troubleshoot this issue with

[vpp-dev] [FD.io Helpdesk #56282] git.fd.io not updating

2018-05-22 Thread Vanessa Valderrama via RT
Anton actually resolved this issue for us. On Tue May 22 14:56:02 2018, fcoras.li...@gmail.com wrote: > It is! Thank you, Vanessa! > > Florin > > > On May 22, 2018, at 11:41 AM, Vanessa Valderrama via RT > helpd...@rt.linuxfoundation.org> wrote: > > >

[vpp-dev] [FD.io Helpdesk #56282] git.fd.io not updating

2018-05-22 Thread Vanessa Valderrama via RT
This issue should be resolved. Thank you, Vanessa On Tue May 22 02:59:02 2018, mvarl...@suse.de wrote: > Roughly a week ago, I noticed there was a DNS/IP change when cloning a > new VPP > repo... I wonder if what I saw is somehow connected to this issue. > On Mon, 2018-05-21 at 16:34 -0700,

[vpp-dev] [FD.io Helpdesk #56625] Nexus fd.io.master.centos7 VPP artifacts

2018-06-04 Thread Vanessa Valderrama via RT
Peter, The fd.io.master.centos7 repo had to be cleaned up significantly to eliminate Jenkins build timeout errors. This was discussed in the TSC. Going forward we'll only be keeping an average of 10 of the current release candidate artifacts in the repository. Please let me know if this

[vpp-dev] [FD.io Helpdesk #52672] Issues with CentOS jenkins job

2018-02-20 Thread Vanessa Valderrama via RT
Marco, The error is due to trying to install a package older than the one already installed. It appears this issue has been resolved as the centos7 builds are no longer failing due to this issue. Thank you, Vanessa On Tue Feb 20 07:09:27 2018, mvarl...@suse.de wrote: > Hi, > > This

[vpp-dev] [FD.io Helpdesk #56625] Nexus fd.io.master.centos7 VPP artifacts

2018-07-31 Thread Vanessa Valderrama via RT
er – Software > Cisco Systems Limited > > > -Original Message- > From: Vanessa Valderrama via RT [mailto:fdio- > helpd...@rt.linuxfoundation.org] > Sent: Monday, June 04, 2018 9:47 PM > To: Peter Mikus -X (pmikus - PANTHEON TECHNOLOGIES at Cisco) > > Cc: csit-.

[vpp-dev] [FD.io Helpdesk #56625] Nexus fd.io.master.centos7 VPP artifacts

2018-08-08 Thread Vanessa Valderrama via RT
us. > Right now Nexus is not an option for us anymore. This also means that > Nexus artifacts will not be tested by CSIT. > > Peter Mikus > Engineer – Software > Cisco Systems Limited > > -Original Message- > From: Vanessa Valderrama via RT [mailto:fdio- > helpd...

[vpp-dev] [FD.io Helpdesk #56625] Nexus fd.io.master.centos7 VPP artifacts

2018-08-27 Thread Vanessa Valderrama via RT
tifacts posted on > Nexus) then means that safe value is around 100-120 artifacts. > This I am talking about master branch of VPP. Stable branches we > should be ok with just 10-15 artifacts. > > Peter Mikus > Engineer – Software > Cisco Systems Limited > > -Original Me

[vpp-dev] [FD.io Helpdesk #53548] issues with opensuse and centos verify job for stable/1801

2018-03-22 Thread Vanessa Valderrama via RT
Matus, I believe the vpp-dpdk-devel package error can be resolved by doing a rebase. Thank you, Vanessa On Tue Mar 13 11:13:13 2018, matfa...@cisco.com wrote: > Hi, > > I see issues with opensuse and centos verify jobs for stable/1801 > branch. > The error is same for both jobs: > 11:39:26

[vpp-dev] [FD.io Helpdesk #62777] All VPP builds are currently failing

2018-10-26 Thread Vanessa Valderrama via RT
The issue has been resolved. The root cause was a change to the global-macros.yaml file postbuildscript. This doesn't work on the VPP containers because it uses the lf-infra-ship-logs builder which can't run on the VPP containers at this time. We didn't anticipate this being an issue prior

[vpp-dev] [FD.io Helpdesk #62777] All VPP builds are currently failing

2018-10-26 Thread Vanessa Valderrama via RT
The patch was tested on the sandbox and merged but because ci-management verify/merge jobs weren't running successfully the patch didn't update the jobs. A patch was merged to resolve the issue with the ci-management verify/merge jobs. I've run recheck on all VPP jobs that were unstable are

[vpp-dev] [FD.io Helpdesk #63805] FD.io compute infra down -

2018-11-16 Thread Vanessa Valderrama via RT
Maciek, We're looking into this now. On Fri Nov 16 09:02:19 2018, mackonstan wrote: > Nexus(?) backend to nginx is reporting down. > Resolution time? > > Cheers, > -Maciek > > [cid:876751CF-C733-46B9-9A07-8298C0A0A0C8@cisco.com] -=-=-=-=-=-=-=-=-=-=-=- Links: You receive all messages sent

[vpp-dev] [FD.io Helpdesk #63805] FD.io compute infra down -

2018-11-16 Thread Vanessa Valderrama via RT
Apparently, we have an issue with an upstream network provider which is impacting some of our CI services. We're working on getting more information including an ETA if possible. I'll send a notification to the community as well. Thank you, Vanessa On Fri Nov 16 10:18:59 2018, valderrv

[vpp-dev] [FD.io Helpdesk #63805] FD.io compute infra down -

2018-11-16 Thread Vanessa Valderrama via RT
The hardware has been replace and services have been restored. Thank you for your patience. Please open an RT ticket is you are experiencing any issues. helpd...@fd.io Thank you, Vanessa On Fri Nov 16 10:26:44 2018, valderrv wrote: > Apparently, we have an issue with an upstream network

[vpp-dev] [FD.io Helpdesk #68790] gerrit - unable to login

2019-02-19 Thread Vanessa Valderrama via RT
We are aware of users experiencing authentication issues when trying to log into gerrit.fd.io. We have identified the cause and are working to resolve it as quickly as possible. I have requested an ETA but have not been provided one at this time. Thank you, Vanessa On Tue Feb 19 09:57:19 2019,

[vpp-dev] [FD.io Helpdesk #68790] gerrit - unable to login

2019-02-19 Thread Vanessa Valderrama via RT
The issue should be resolved now. On Tue Feb 19 10:11:16 2019, valderrv wrote: > We are aware of users experiencing authentication issues when trying to > log into gerrit.fd.io. We have identified the cause and are working to > resolve it as quickly as possible. I have requested an ETA but have

[vpp-dev] [FD.io Helpdesk #75515] fd.io vpp jenkins queue stuck

2019-05-18 Thread Vanessa Valderrama via RT
This issue is resolved. We will send an email to the community detailing the cause for the issues this morning. Thank you, Vanessa On Tue May 14 10:48:27 2019, dbarach wrote: > "executor starvation"... Something is seriously wrong... > > Thanks... Dave > -=-=-=-=-=-=-=-=-=-=-=- Links: You