Re: Missing App

2020-01-11 Thread Barry Sexstone
Alan I have refreshed the screen turned off and done a forced restart all with no avail. Barry > On 11 Jan 2020, at 4:51 pm, Alan Smith wrote: > > Barry, > > Three things to try (advice from a non-expert). > > 1. Is the app still listed under Settings? Perhaps the app has slipped onto >

Re: Missing App

2020-01-11 Thread Barry Sexstone
Peter It is a phone app and yes I have done a complete shut down and reopen. Barry > On 11 Jan 2020, at 4:50 pm, Peter Curtis wrote: > > Hi Barry > Have you tried closing down your computer (switching it off altogether) leave > for a while, then restart! > Peter > >> On 11 Jan 2020, at 4:31

Re: Missing App

2020-01-11 Thread Alan Smith
Barry, Three things to try (advice from a non-expert). 1. Is the app still listed under Settings? Perhaps the app has slipped onto a new window and is just hiding from you! 2. Have you tried turning off your SE and turning it back on again? 3. If problem still exists then force restart the

Re: Missing App

2020-01-11 Thread Peter Curtis
Hi Barry Have you tried closing down your computer (switching it off altogether) leave for a while, then restart! Peter > On 11 Jan 2020, at 4:31 pm, Barry Sexstone wrote: > > Tim > Tried that, one of the first things I tried. No luck. > Barry > >> On 11 Jan 2020, at 3:32 pm, Tim Law wrote:

Re: Missing App

2020-01-11 Thread Barry Sexstone
Tim Tried that, one of the first things I tried. No luck. Barry > On 11 Jan 2020, at 3:32 pm, Tim Law wrote: > > Barry I suggest you go to the App Store, and download it again. > > Not from the list of pre purchased apps, but as if you were getting it the > first time. > > It may be the