Re: Apple Recalls Some International Wall Plug Adapters

Hi Neil, I also have a drawer full of Australian Wall Plug Adapters (some still in original wrapping, never been used). That many seem to be ‘Affected’ Apple AC Wall Plug Adapters. And as I mentioned previously Apple require the serial number of the Mac or iOS Device that the adapter came

Re: Apple Recalls Some International Wall Plug Adapters

I am having the same dilemma. We have 4 iOS devices but 5 chargers. One charger remained here when the iOS device was handed over to a family member. Don’t know why each charger needs to be assigned to an iOS device. If the plugs may become a safety hazard they should be exchanged or destroyed

Re: Apple Recalls Some International Wall Plug Adapters

Hmmm, That could be very tricky - I have, on the desk in front of me, 8 Australian Wall Plug Adapters and one US Wall Plug Adapter, I also have a number of Apple cord leads that fit the same Apple devices. The relevant Apple devices include phone adaptors, iPad adaptors, macbook charger, battery

Re: Apple Recalls Some International Wall Plug Adapters

There’s nothing quite like a report from the field… Thanks Alan. I’ll gather all mine up and head to Booragoon Cheers Mike Mike Murray and Lesley Silvester TimeTrackers PO Box 197 Melville, 6956 Western Australia Tel 08 9339 8078 Mob 0407 669 376 British and Australian genealogical and

Re: Apple Recalls Some International Wall Plug Adapters

My Garden City Apple Store experience - “excellent”. No Genius appoinment needed. No device serial number needed. There is a dedicated table for replacement plugs. Just hand over the complete adapter. The assistant pulled off the plug, checked the number, and replaced it with a new one.

Re: Apple Recalls Some International Wall Plug Adapters

My wife did a full audit of our devices and we have 12 adapters affected! Anyone top that? Peter Crisp petercr...@westnet.com.au > On 30 Jan 2016, at 10:15 AM, Laura Webb wrote: > > Thank you Alan. That makes so much sense. I am hoping the Perth Store has a > similar

Re: Apple Recalls Some International Wall Plug Adapters

Thank you Alan. That makes so much sense. I am hoping the Perth Store has a similar set up which I shall try on Monday. I have two affected adaptors and also went through the web replacement process which clearly indicates the iPad is to be returned via Australia Post. That sounds a crazy idea

Re: Apple Recalls Some International Wall Plug Adapters

to the link below and type or paste the serial number of each Mac & >> device you think might have been supplied with a adapter that is on the >> Recall List. > But nothing about adaptors bought separately, not supplied with another > product. >> >> <https://se

Re: Apple Recalls Some International Wall Plug Adapters

ing about adaptors bought separately, not supplied with another product. > > <https://selfsolve.apple.com/012016/#AUS> > > I haven¹t found time to check my devices as yet - just the iPad 4th > Generation. > > Cheers, > Ronni > >> On 29 Jan 2016, at

Re: Apple Recalls Some International Wall Plug Adapters

Refer to my reply to Neil! > On 30 Jan 2016, at 10:15 AM, Laura Webb wrote: > > Quite in contrast to Ronni’s advice below and we know she is always right!! > >> No, Apple don't need the adapter back, or your iPhone/iPad they will just >> send a replacement if your serial

Re: Apple Recalls Some International Wall Plug Adapters

> On 30 Jan 2016, at 12:41 PM, Ronda Brown wrote: > > If you go to an Apple Store or Apple Reseller, take the “Duckheads” and they > will check the code on the “duckhead”; but you don't need the serial numbers > of your devices or anything. Correction: * Exchange your

Re: Apple Recalls Some International Wall Plug Adapters

t; you think might have been supplied with a adapter that is on the Recall List. > But nothing about adaptors bought separately, not supplied with another > product. > > <https://selfsolve.apple.com/012016/#AUS > <https://selfsolve.apple.com/012016/#AUS>> > > I ha

Re: Apple Recalls Some International Wall Plug Adapters

Hi Ronni (and Diana) I have identified the probable reason why Apple requested I send them the actual iPhone when I submitted the “wall plug adapter” replacement request. My iPhone 5 was on the recall list for a replacement of a potentially faulty Sleep/Wake button, identified by the serial

Re: Apple Recalls Some International Wall Plug Adapters

Hi Ronni You misunderstood what I meant. l couldn't use your link on the iPhone (no email) so I typed in the url and then selected the recall. The page looked exactly the same but the third "web" option was replaced by "Apple Support" which tells you how to contact them via phone etc. I had

Re: Apple Recalls Some International Wall Plug Adapters

Hi Ronni Most mysterious. I had previously read all the Apple documentation, having been alerted from an ABC news item and checked with the Macrumors website. I then used the “self-solve" link in your email to goto the Apple on-line form. It looked the same as the earlier link I had read,

Re: Apple Recalls Some International Wall Plug Adapters

Hi Ronni I ordered a replacement for my iPad from the iPad but when I tried to order one for Graham it would not let me change the AppleID. I tried to cancel and log out but failed. So I tried from his iPhone, found the page on Apple Support (he doesn't have email on his phone so I couldn't

Re: Apple Recalls Some International Wall Plug Adapters

Hi Ronni Thanks for details about the problem adapter. You stated the actual slide-removable Australian 240 volt pin component (of the USB charger) was the item subject to failure. I tried the on-line submission method for my iPhone but it requires me take the iPhone to Australia Post for

Apple Recalls Some International Wall Plug Adapters

Hello WAMUGers, My Wall Plug Adapter that came with my iPad 4th Generation is one of these recalls. I’ve ordered a replacement through the web link I’ve supplied at the bottom of this message. === "Apple has issued a recall for some

Re: Apple Recalls Some International Wall Plug Adapters

Hi Alan, No, Apple don't need the adapter back, or your iPhone/iPad they will just send a replacement if your serial number indicated that the adapter is one on the recall list. Not all of the same design are on the recall list, only the ones stated in the recall details on the link I sent

Re: Apple Recalls Some International Wall Plug Adapters

Hi Allan, The link I sent I had changed the country to Australia. And as I mentioned previously Apple require the serial number of the Mac or iOS Device that the adapter came with? Not the number on the actual adapter. Make sure you also have the serial number for the Mac or iOS device

Re: Apple Recalls Some International Wall Plug Adapters

Hi Diana, From the link I sent in my 1st email to the list, and you mentioned the web method was not there... yes it is. https://www.apple.com/au/support/ac-wallplug-adapter/ Request a replacement via the web. Sent from Ronni's iPad4 > On 29 Jan 2016, at 12:29 PM, Diana & Graham Stevens