Re: Safari hangs when loading Apple webpages

Sent from Ronni's iPad4 > On 5 Dec 2015, at 5:49 PM, Alan Smith wrote: > > If I use El Capitan Firewall on the new iMac, does this mean I will have to > use Mavericks Firewall on the old iMac? So the home network is not > protected, it devolves down to settings in

Re: Safari hangs when loading Apple webpages

Thanks Ronni I forgot about WPA2. Cheers Alan > On 5 Dec 2015, at 6:48 PM, Ronda Brown wrote: > > Sent from Ronni's iPad4 > >> On 5 Dec 2015, at 5:49 PM, Alan Smith wrote: >> >> If I use El Capitan Firewall on the new iMac, does this mean I will have to

Re: Safari hangs when loading Apple webpages

Hi Ronni Thank you for leading me through the diagnosis. I had a feeling right from the start that I would need Daniel - but to do a clean install of El Capitan 10.11.2 when it arrives - if Mail issues are resolved with the pending update! I will have to read the literature about Fibre

Re: Safari hangs when loading Apple webpages

Hi Alan, My comments in situ below > On 4 Dec 2015, at 3:49 PM, Alan Smith wrote: > > Hi Ronni > >> If you click on this numerical IP address - http://17.172.224.47 >> - does the Apple website load? > > NO. Clicking on link loads a blank

Re: Safari hangs when loading Apple webpages

Hi Ronni Hit a little roadblock. My comments in situ below > On 5 Dec 2015, at 11:28 AM, Ronni Brown wrote: > > Hi Alan, > > My comments in situ below > >> On 4 Dec 2015, at 3:49 PM, Alan Smith > > wrote: >> >> Hi Ronni >>

Re: Safari hangs when loading Apple webpages

Hi Alan, I would suggest you might need a consultant to come and re-setup your NBN. Who suggested you had to use Bob Lite to connect to NBN if you already had a Time Capsule? Bob Lite was ok for ADSL but I wouldn't recommend it for NBN unless you are wanting it for the 'old style' VoIP instead

Re: Safari hangs when loading Apple webpages

Hi Ronni > If you click on this numerical IP address - http://17.172.224.47 > - does the Apple website load? NO. Clicking on link loads a blank Safari page with www.apple.com in address bar and partial loading bar displayed. Doesn’t load if I type in IP address

Re: Safari hangs when loading Apple webpages

Hi Ronni Perhaps this email does not require a response unless you think it may help, or you have a new line of action. I guess this is an “in progress” report. No problem with your Cache.db trashing instructions - I was just advising what I did (and as a memo to myself when I look at emails

Re: Safari hangs when loading Apple webpages

Here we go again Alan :( So not being able to load Apple Website pages is NOT only happening in the Safari web browser (as was indicated by the Subject heading), but also happening in the Firefox browser. If you click on this numerical IP address - http://17.172.224.47

Re: Safari hangs when loading Apple webpages

Hi Ronni I monitored apple.com access until the problem appeared. I then quit Safari and trashed Safari Cache.db as per your suggestion. Loaded Safari again after emptying Trash - still no access to the apple websites. Did computer Restart and all came good. I may have uncovered an

Re: Safari hangs when loading Apple webpages

Hi Alan, I wasn’t sure how to reply or what to add to your message. > On 2 Dec 2015, at 9:13 PM, Alan Smith wrote: > > Hi Ronni > > I monitored apple.com access until the problem appeared. > I then quit Safari and trashed Safari Cache.db as per your

Re: Safari hangs when loading Apple webpages

Hi Alan, Without viewing the complete EtreCheck report or the Logs you mention its difficult to comment. You mentioned you “Tried Firefox”… was this happening in Firefox as well as Safari? Your subject only mentions Safari. I still feel you possibly have some 3rd party add-on or plugin

Re: Safari hangs when loading Apple webpages

Hi Ronni Problem evident again this morning. Ran EtreCheck during the Safari “hang” period, and again after I cancelled the Apple loading. No problems indicated at all in the EtreCheck reports (and no change from the “base” EntreCheck reports I had ran earlier). Analysis of system log

Re: Safari hangs when loading Apple webpages

Hi Ronni I will action your suggestion a little later today and then go back to the watch and wait routine. Java is not installed. The only Safari plug-ins I have are SharePoint Browser, Shockwave Flash and Zoom launcher. Only extensions are 1Password and ClickToFlash. The problem occurs

Re: Safari hangs when loading Apple webpages

Hi Ronni Thanks for the link. Nothing seriously untoward revealed by EtreCheck just now. I will run it again next time Safari hangs (probably tomorrow!). Cheers Alan > On 30 Nov 2015, at 3:17 PM, Ronni Brown wrote: > > Hi Alan, > > You probably have 3rd party software

Safari hangs when loading Apple webpages

Looking for help, possibly with exploring the exotic depths of OS X. I’m floundering. From time to time I cannot load any of the apple.com family of websites from one iMac. Problem started 5 weeks ago when I upgraded to OS X El Capitan. A Restart (or Shut Down) will clear the problem for a

Re: Safari hangs when loading Apple webpages

Hi Alan, You probably have 3rd party software installed that is causing the problem. Run EtreCheck http://www.etresoft.com/etrecheck Cheers, Ronni 13-inch MacBook Air (April 2014) 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz 8GB 1600MHz LPDDR3 SDRAM 512GB PCIe-based Flash Storage OS