Adobe CS4 Crashes on Launch

2010-02-06 Thread Daniel Kerr
Hi all Just wondered if anyone has come across a Problem with the follow, or can offer some advice. I have a client with Adobe Photoshop CS4. It crashes on launch, and offers the following log:- ---quote--- Date/Time: 2010-02-06 14:31:40.751 +0800 OS Version: 10.4.11 (Build 8S2167)

Re: Adobe CS4 Crashes on Launch

2010-02-06 Thread Ronda Brown
Hi Daniel, Could be a font issue. Have you tried starting Adobe Photoshop CS4 with only System Fonts enabled? A corrupted font can cause crashes in Adobe Photoshop. Download Linotype Font Explorer. You can deactivate everything apart from system fonts and clean application font caches.

Re: Adobe CS4 Crashes on Launch

2010-02-06 Thread John Feltham
G'day folks, On 06/02/2010, at 10:10 PM, Ronda Brown wrote: OS Version: 10.4.11 (Build 8S2167) Have they tried a later OS X? ooroo -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines -

Re: Adobe CS4 Crashes on Launch

2010-02-06 Thread mince and pud
Hi Daniel I echo Ronni's font suggestion - I was tearing my hair over Flash doing the same thing and did lots of dud font chasing. And don't give up after one font programme says they are all fine - the several I tried all found different things wrong and though by the end I was trying

Re: Adobe CS4 Crashes on Launch

2010-02-06 Thread Daniel Kerr
Hi Ronni and Alastair I think we did check that, but I will get them to check again, just incase. Thanks for that. Thanks John, but the system has to stay on 10.4.11. Another program they use only works in 10.4.11 so can't take it any higher then that. But yes, that put that forward as an

Re: Adobe CS4 Crashes on Launch

2010-02-06 Thread Ronda Brown
Hi Daniel, Also, ask them to check for any font that has any numbers added to it. For example: zebra_01_45_58.ttf Sometimes just removing the numbers and naming it zebra.ttf they can keep the font. Use Font Book to Validate fonts: File Validate Font: For already-installed fonts; select

Re: Adobe CS4 Crashes on Launch

2010-02-06 Thread Roger Kortas
Hi Guys I see this problem a lot at the office and normally I clear out the font caches then delete all photoshop prefs remove all fonts and then start Photoshop with just the system fonts. If that is OK I would then install the fonts as needed. I have noticed that some of our fonts date

adobe cs4

2009-11-12 Thread James / Hans Kunz
i just came across this message Adobe Updates Premiere Pro CS4 With v4.2 Nov 10th, 2009 Adobe's Premiere Pro CS4 update 4.2 adds support for AAF import/ export, Apple Final Cut Pro XML project import, and OMF export, along with numerous other stability and quality improvements. This fixes

adobe cs4

2009-06-04 Thread James / Hans Kunz
i just found a note aboput a major thing important to cs4 users http://www.digitalproductionbuzz.com/news.php?newsid=2274 Digital Production BuZZ spoke with Dave Helmly, North American DMO Technical Sales Manager at Adobe, about the new Adobe CS4 updates to After Effects 9.02, Premiere Pro