Re: iPad No Internet Connection

[Ronda Brown]

Ok thanks Diana,
I don’t suspect anything is wrong will your iPad, I would suspect it is your 
BoB2 Wi-Fi Network.
What did you mean when you mentioned 
> Also I tried selecting our other network on BoB2,?
Do you have two Wi-Fi networks?
If so please give details.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jul 2018, at 12:12 pm, Diana & Graham Stevens  
> wrote:
> 
> Hi Ronni 
> Yes it’s been on Auto-Join since the beginning and I just checked to make 
> sure it hadn’t changed.
> 
> Also I tried selecting our other network on BoB2, put in the password and got 
> the same error message. No pause while it thought about it, the error message 
> appeared straight away.
> 
> Regards 
> Diana 
> 
> Sent from my iPad
> 
>> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
>> 
>> Hi Diana,
>> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
>> 
>> Your iPad, can remember network and login information so that you can 
>> automatically reconnect to that network when you're in range.
>> If your device doesn't automatically join a captive Wi-Fi network, follow 
>> these steps:
>> Tap Settings > Wi-Fi.
>> Tap  next to the network name.
>> Make sure that Auto-Join is on.
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Hi again
>>> 
>>> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
>>> did not appear to be trying to connect, either before or after the restart 
>>> nor the reset of the Network Settings. There was no Ikon in the toolbar. 
>>> Also I never saw the “No Internet Connection“ error message before. Can 
>>> anyone explain why it wasn’t trying to connect?
>>> 
>>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>>> from waking it up. The iPad is 10 months old, if there is something wrong 
>>> with it I’d like to get it fixed pronto!
>>> 
>>> I’ve edited the message, hope I left the relevant bits.
>>> 
>>> Regards 
>>> Diana
>>> Sent from my iPad
>>> 
 However I have solved the problem. Apart from the iPad (which remained 
 “off the  air” when all the other devices were connected) our contact with 
 the Internet has been very flaky this morning, keeps dropping out and 
 restarting automatically.
 
 The BoB2 indicated all systems were OK but a reboot put everything back, 
 this time including the iPad. I am at a loss to explain why it resisted 
 all previous efforts to get it connected. I think the BoB2 may be on the 
 way out, failure to connect is getting an everyday occurrence. We are 
 supposed to get the NBN very soon so I don’t want to buy a new modem at 
 this stage.
 
>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Good morning all
>> 
>> I was reading my email and one did not download properly. When I 
>> investigated I got the message “No Internet connection”.
>> 
>> Computer and phone still have Internet Connection.
>> 
>> I have Restarted and I have Reset the Network Settings. Still nothing.
>> 
>> Is there anything else I can do?
>> 
>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi John 

That’s not the problem. I swapped all our phones to iiNet (our ISP for ca 22 
years) and in the process got the our system NBN ready including selecting a 
plan. Just waiting for them to get their act together. To save money we 
cancelled our second landline and transferred the modem to the phone line which 
gives only half the download speed. Maybe it’s the copper that’s at fault. Hope 
they use the other one for the NBN!

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 11:26 am, John Thompson  wrote:
> 
> Hi Diana,
>It is quite possibly your provider giving you a little nudge to make the 
> changeover to NBN.  We had a similar problem with our internet dropping in 
> and out quite regularly once the NBN became available in our area.
> Made the changeover and all is back to normal with an improved performance.  
> Have not had a dropout since.
> 
> Regards
> 
> John 
> 
>> On 5 Jul 2018, at 9:58 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Peter
>> 
>> Yes I reset the Network settings, put the password in again. I also tried 
>> our other network (we use the Time Machine but the BoB2 modem network is 
>> also available) same result. Apple website had no other suggestions.
>> 
>> However I have solved the problem. Apart from the iPad (which remained “off 
>> the  air” when all the other devices were connected) our contact with the 
>> Internet has been very flaky this morning, keeps dropping out and restarting 
>> automatically.
>> 
>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>> this time including the iPad. I am at a loss to explain why it resisted all 
>> previous efforts to get it connected. I think the BoB2 may be on the way 
>> out, failure to connect is getting an everyday occurrence. We are supposed 
>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>> 
>> I apologise for wasting everyone’s time.
>> 
>> Regards 
>> 
>> Diana
>> 
>>> On 5 Jul 2018, at 8:27 am, Peter  wrote:
>>> 
>>> Hi Diana, does the iPad recognise the available network in the 
>>> Settings>Wifi screen? If so I presume having already Reset Network 
>>> Settings, the previous pairing it had will have been removed. Please let us 
>>> know answers to this question?
>>> 
>>> Regards
>>> 
>>> Pete
>>> 
>>> 
>>> 
 On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
 wrote:
 
 Good morning all
 
 I was reading my email and one did not download properly. When I 
 investigated I got the message “No Internet connection”.
 
 Computer and phone still have Internet Connection.
 
 I have Restarted and I have Reset the Network Settings. Still nothing.
 
 Is there anything else I can do?
 
 Model MP2G2X/A, iOS 11.4
 
 Diana
>> 
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi Ronni 
Yes it’s been on Auto-Join since the beginning and I just checked to make sure 
it hadn’t changed.

Also I tried selecting our other network on BoB2, put in the password and got 
the same error message. No pause while it thought about it, the error message 
appeared straight away.

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
> 
> Hi Diana,
> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
> 
> Your iPad, can remember network and login information so that you can 
> automatically reconnect to that network when you're in range.
> If your device doesn't automatically join a captive Wi-Fi network, follow 
> these steps:
> Tap Settings > Wi-Fi.
> Tap  next to the network name.
> Make sure that Auto-Join is on.
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi again
>> 
>> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
>> did not appear to be trying to connect, either before or after the restart 
>> nor the reset of the Network Settings. There was no Ikon in the toolbar. 
>> Also I never saw the “No Internet Connection“ error message before. Can 
>> anyone explain why it wasn’t trying to connect?
>> 
>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>> from waking it up. The iPad is 10 months old, if there is something wrong 
>> with it I’d like to get it fixed pronto!
>> 
>> I’ve edited the message, hope I left the relevant bits.
>> 
>> Regards 
>> Diana
>> Sent from my iPad
>> 
>>> However I have solved the problem. Apart from the iPad (which remained “off 
>>> the  air” when all the other devices were connected) our contact with the 
>>> Internet has been very flaky this morning, keeps dropping out and 
>>> restarting automatically.
>>> 
>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>> this time including the iPad. I am at a loss to explain why it resisted all 
>>> previous efforts to get it connected. I think the BoB2 may be on the way 
>>> out, failure to connect is getting an everyday occurrence. We are supposed 
>>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>>> 
> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
> wrote:
> 
> Good morning all
> 
> I was reading my email and one did not download properly. When I 
> investigated I got the message “No Internet connection”.
> 
> Computer and phone still have Internet Connection.
> 
> I have Restarted and I have Reset the Network Settings. Still nothing.
> 
> Is there anything else I can do?
> 
> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[Ronda Brown]

Hi Diana,
On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?

Your iPad, can remember network and login information so that you can 
automatically reconnect to that network when you're in range.
If your device doesn't automatically join a captive Wi-Fi network, follow these 
steps:
Tap Settings > Wi-Fi.
Tap  next to the network name.
Make sure that Auto-Join is on.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
> wrote:
> 
> Hi again
> 
> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
> did not appear to be trying to connect, either before or after the restart 
> nor the reset of the Network Settings. There was no Ikon in the toolbar. Also 
> I never saw the “No Internet Connection“ error message before. Can anyone 
> explain why it wasn’t trying to connect?
> 
> Rebooting the modem fixed the problem, I did not have to do anything apart 
> from waking it up. The iPad is 10 months old, if there is something wrong 
> with it I’d like to get it fixed pronto!
> 
> I’ve edited the message, hope I left the relevant bits.
> 
> Regards 
> Diana
> Sent from my iPad
> 
>> However I have solved the problem. Apart from the iPad (which remained “off 
>> the  air” when all the other devices were connected) our contact with the 
>> Internet has been very flaky this morning, keeps dropping out and restarting 
>> automatically.
>> 
>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>> this time including the iPad. I am at a loss to explain why it resisted all 
>> previous efforts to get it connected. I think the BoB2 may be on the way 
>> out, failure to connect is getting an everyday occurrence. We are supposed 
>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>> 
 On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
 wrote:
 
 Good morning all
 
 I was reading my email and one did not download properly. When I 
 investigated I got the message “No Internet connection”.
 
 Computer and phone still have Internet Connection.
 
 I have Restarted and I have Reset the Network Settings. Still nothing.
 
 Is there anything else I can do?
 
 Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

[John Thompson]

Hi Diana,
It is quite possibly your provider giving you a little nudge to make 
the changeover to NBN.  We had a similar problem with our internet dropping in 
and out quite regularly once the NBN became available in our area.
Made the changeover and all is back to normal with an improved performance.  
Have not had a dropout since.

Regards

John 

> On 5 Jul 2018, at 9:58 am, Diana & Graham Stevens  
> wrote:
> 
> Hi Peter
> 
> Yes I reset the Network settings, put the password in again. I also tried our 
> other network (we use the Time Machine but the BoB2 modem network is also 
> available) same result. Apple website had no other suggestions.
> 
> However I have solved the problem. Apart from the iPad (which remained “off 
> the  air” when all the other devices were connected) our contact with the 
> Internet has been very flaky this morning, keeps dropping out and restarting 
> automatically.
> 
> The BoB2 indicated all systems were OK but a reboot put everything back, this 
> time including the iPad. I am at a loss to explain why it resisted all 
> previous efforts to get it connected. I think the BoB2 may be on the way out, 
> failure to connect is getting an everyday occurrence. We are supposed to get 
> the NBN very soon so I don’t want to buy a new modem at this stage.
> 
> I apologise for wasting everyone’s time.
> 
> Regards 
> 
> Diana
> 
> On 5 Jul 2018, at 8:27 am, Peter  wrote:
>> 
>> Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
>> screen? If so I presume having already Reset Network Settings, the previous 
>> pairing it had will have been removed. Please let us know answers to this 
>> question?
>> 
>> Regards
>> 
>> Pete
>> 
>> 
>> 
>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> I was reading my email and one did not download properly. When I 
>>> investigated I got the message “No Internet connection”.
>>> 
>>> Computer and phone still have Internet Connection.
>>> 
>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>> 
>>> Is there anything else I can do?
>>> 
>>> Model MP2G2X/A, iOS 11.4
>>> 
>>> Diana
> 
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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi again

I am still rather concerned about the iPad, it wasn’t just disconnected, it did 
not appear to be trying to connect, either before or after the restart nor the 
reset of the Network Settings. There was no Ikon in the toolbar. Also I never 
saw the “No Internet Connection“ error message before. Can anyone explain why 
it wasn’t trying to connect?

Rebooting the modem fixed the problem, I did not have to do anything apart from 
waking it up. The iPad is 10 months old, if there is something wrong with it 
I’d like to get it fixed pronto!

I’ve edited the message, hope I left the relevant bits.

Regards 
Diana
Sent from my iPad

> However I have solved the problem. Apart from the iPad (which remained “off 
> the  air” when all the other devices were connected) our contact with the 
> Internet has been very flaky this morning, keeps dropping out and restarting 
> automatically.
> 
> The BoB2 indicated all systems were OK but a reboot put everything back, this 
> time including the iPad. I am at a loss to explain why it resisted all 
> previous efforts to get it connected. I think the BoB2 may be on the way out, 
> failure to connect is getting an everyday occurrence. We are supposed to get 
> the NBN very soon so I don’t want to buy a new modem at this stage.
> 
>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> I was reading my email and one did not download properly. When I 
>>> investigated I got the message “No Internet connection”.
>>> 
>>> Computer and phone still have Internet Connection.
>>> 
>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>> 
>>> Is there anything else I can do?
>>> 
>>> Model MP2G2X/A, iOS 11.4

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Re: iPad No Internet Connection

[Diana & Graham Stevens]

Hi Peter

Yes I reset the Network settings, put the password in again. I also tried our 
other network (we use the Time Machine but the BoB2 modem network is also 
available) same result. Apple website had no other suggestions.

However I have solved the problem. Apart from the iPad (which remained “off the 
 air” when all the other devices were connected) our contact with the Internet 
has been very flaky this morning, keeps dropping out and restarting 
automatically.

The BoB2 indicated all systems were OK but a reboot put everything back, this 
time including the iPad. I am at a loss to explain why it resisted all previous 
efforts to get it connected. I think the BoB2 may be on the way out, failure to 
connect is getting an everyday occurrence. We are supposed to get the NBN very 
soon so I don’t want to buy a new modem at this stage.

I apologise for wasting everyone’s time.

Regards 

Diana

On 5 Jul 2018, at 8:27 am, Peter  wrote:
> 
> Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
> screen? If so I presume having already Reset Network Settings, the previous 
> pairing it had will have been removed. Please let us know answers to this 
> question?
> 
> Regards
> 
> Pete
> 
> 
> 
>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Good morning all
>> 
>> I was reading my email and one did not download properly. When I 
>> investigated I got the message “No Internet connection”.
>> 
>> Computer and phone still have Internet Connection.
>> 
>> I have Restarted and I have Reset the Network Settings. Still nothing.
>> 
>> Is there anything else I can do?
>> 
>> Model MP2G2X/A, iOS 11.4
>> 
>> Diana

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Re: iPad No Internet Connection

[Peter]

Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
screen? If so I presume having already Reset Network Settings, the previous 
pairing it had will have been removed. Please let us know answers to this 
question?

Regards

Pete



> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
> wrote:
> 
> Good morning all
> 
> I was reading my email and one did not download properly. When I investigated 
> I got the message “No Internet connection”.
> 
> Computer and phone still have Internet Connection.
> 
> I have Restarted and I have Reset the Network Settings. Still nothing.
> 
> Is there anything else I can do?
> 
> Model MP2G2X/A, iOS 11.4
> 
> Diana
> -- The WA Macintosh User Group Mailing List --
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iPad No Internet Connection

[Diana & Graham Stevens]

Good morning all

I was reading my email and one did not download properly. When I investigated I 
got the message “No Internet connection”.

Computer and phone still have Internet Connection.

I have Restarted and I have Reset the Network Settings. Still nothing.

Is there anything else I can do?

Model MP2G2X/A, iOS 11.4

Diana
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