Re: [WAMUG] Computer

[Peter Crisp]

Hi Kevin, no content in this, something missing?

Pete.

> On 10 Jun 2022, at 12:11 pm, Kevin Lock  wrote:
> 
> 
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[WAMUG] Computer

[Kevin Lock]

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Re: [WAMUG] Computer shutting down

[Daniel Kerr]

Kernal Panic’s are always a bit of a hard one to work through sometimes,…as 
they can be either software or hardware. 
Given you’ve said it doesn’t do it when Time Machine is turned off, then it 
could either be a) something in the Time Machine software or b) something with 
the drive being used that Time Machine is talking to. As obviously if Time 
Machine is turned off,…then it’s not attempting to talk to the drive. 

Do you have the MyCloud Home plugged directly into the computer with USB or to 
your modem with Ethernet?
Have you tried unplugging or removing the drive, then re-connect and see if 
problem persists?
Also tried removing that drive from Time Machine completely then seeing if 
using a different drive gives the same issue?

So could be a number of things, not necessarily just Time Machine software 
itself…could be something else “along the chain” from it talking or attempting 
a backup.

You could also run EtreCheck to see if it turns anything up. You can download 
that from here - 
https://etrecheck.com

This site also has some good tips to work through Time Machine issues as well - 
https://tommyang.github.io/pondini.org/TM/Troubleshooting.html

Hope something there helps.
Kind regards
Daniel

---
Daniel Kerr
MacWizardry

p : 0414 795 960
e : 
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**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
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requested. 

> On 2 Jun 2022, at 4:32 pm, Rosemary Spark  wrote:
> 
> Hi there,
> Yes turning off the Time Machine stops the crashing…but now what?
> 
> Cheers
> Rosemary 
> 
> On Thu, 2 Jun 2022 at 07:40, Peter Crisp  wrote:
> Hi Rosemary, message received.
> 
> The crash report seems a lot of gobbledygook. But actually when looking 
> through all the verbiage, I couldn’t see any relationship with Time Machine. 
> Is it possible for you turn off backups to disable that and see if that makes 
> a difference?
> 
> If the panic occurs at first start and you can’t get past that I am not sure 
> what next.
> 
> Regards
> 
> 
> Pete
> 
>> On 2 Jun 2022, at 7:25 am, Rosemary Spark  wrote:
>> 
>> 
>> 
>> Re -sending
>> On Fri, 27 May 2022 at 17:33, Rosemary Spark  wrote:
>> Anybody any suggestions? Crash report below
>> 
>> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
>>  Monterey 12.3.1
>> 
>> I think it might be related to TimeMachine backup to MYCloud Home as every 
>> time I turn it on, it seems my computer dies.
>> Obviously, something is panicking but I don't know what.
>> 
>> Cheers
>> Rosemary Spark
>> 
>> panic(cpu 2 caller 0xff801a413355): "hfs_UNswap_BTNode: invalid backward 
>> link (0x00013077 == 0x00013077)\n" @hfs_endian.c:293
>> Panicked task 0xff950734c350: 3 threads: pid 1: launchd
>> Backtrace (CPU 2), panicked thread: 0xff903dafcaa8, Frame : Return 
>> Address
>> 0xffd06f52b630 : 0xff8018883e2d 
>> 0xffd06f52b680 : 0xff80189e3cb6 
>> 0xffd06f52b6c0 : 0xff80189d350d 
>> 0xffd06f52b710 : 0xff8018823a60 
>> 0xffd06f52b730 : 0xff80188841fd 
>> 0xffd06f52b850 : 0xff80188839b6 
>> 0xffd06f52b8b0 : 0xff80191164bf 
>> 0xffd06f52b9a0 : 0xff801a413355 
>> 0xffd06f52ba30 : 0xff801a402f94 
>> 0xffd06f52ba80 : 0xff801a40b49e 
>> 0xffd06f52bb90 : 0xff801a40aac2 
>> 0xffd06f52bc20 : 0xff801a40d640 
>> 0xffd06f52bc80 : 0xff801a4401a5 
>> 0xffd06f52bcc0 : 0xff801a42a12f 
>> 0xffd06f52bea0 : 0xff8018b34dfe 
>> 0xffd06f52bec0 : 0xff8018b207ac 
>> 0xffd06f52bf30 : 0xff8018b34d77 
>> 0xffd06f52bf40 : 0xff8018f8ad2b 
>> 0xffd06f52bfa0 : 0xff8018824226 
>>   Kernel Extensions in backtrace:
>>  
>> com.apple.filesystems.hfs.kext(583.100.10)[1562C6A0-A578-3056-B758-91FC164AD353]@0xff801a3f3000->0xff801a451fff
>> dependency: 
>> com.apple.filesystems.hfs.encodings.kext(1)[C3AC56B7-F832-3667-B7AE-C1B89D9F388D]@0xff801a458000->0xff801a459fff
>> 
>> Process name corresponding to current thread (0xff903dafcaa8): launchd
>> 
>> Mac OS version:
>> 21E258
>> 
>> Kernel version:
>> Darwin Kernel Version 21.4.0: Fri Mar 18 00:45:05 PDT 2022; 
>> root:xnu-8020.101.4~15/RELEASE_X86_64
>> Kernel UUID: B6F8637B-0844-355F-8C82-60FA06149384
>> KernelCache slide: 0x1860
>> KernelCache base:  0xff801880
>> Kernel slide:  0x1861
>> Kernel text base:  0xff801881
>> __HIB  text base: 0xff801870
>> System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)
>> System shutdown begun: NO
>> Panic diags file available: YES (0x0)
>> Hibernation exit count: 0
>> 
>> System 

Re: [WAMUG] Computer shutting down

[Rosemary Spark]

Hi there,
Yes turning off the Time Machine stops the crashing…but now what?

Cheers
Rosemary

On Thu, 2 Jun 2022 at 07:40, Peter Crisp  wrote:

> Hi Rosemary, message received.
>
> The crash report seems a lot of gobbledygook. But actually when looking
> through all the verbiage, I couldn’t see any relationship with Time
> Machine. Is it possible for you turn off backups to disable that and see if
> that makes a difference?
>
> If the panic occurs at first start and you can’t get past that I am not
> sure what next.
>
> Regards
>
>
> Pete
>
> On 2 Jun 2022, at 7:25 am, Rosemary Spark  wrote:
>
> 
>
>
> Re -sending
> On Fri, 27 May 2022 at 17:33, Rosemary Spark  wrote:
>
>> Anybody any suggestions? Crash report below
>>
>> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
>>  Monterey 12.3.1
>>
>> I think it might be related to TimeMachine backup to MYCloud Home as
>> every time I turn it on, it seems my computer dies.
>> Obviously, something is panicking but I don't know what.
>>
>> Cheers
>> Rosemary Spark
>>
>> panic(cpu 2 caller 0xff801a413355): "hfs_UNswap_BTNode: invalid
>> backward link (0x00013077 == 0x00013077)\n" @hfs_endian.c:293
>> Panicked task 0xff950734c350: 3 threads: pid 1: launchd
>> Backtrace (CPU 2), panicked thread: 0xff903dafcaa8, Frame : Return
>> Address
>> 0xffd06f52b630 : 0xff8018883e2d
>> 0xffd06f52b680 : 0xff80189e3cb6
>> 0xffd06f52b6c0 : 0xff80189d350d
>> 0xffd06f52b710 : 0xff8018823a60
>> 0xffd06f52b730 : 0xff80188841fd
>> 0xffd06f52b850 : 0xff80188839b6
>> 0xffd06f52b8b0 : 0xff80191164bf
>> 0xffd06f52b9a0 : 0xff801a413355
>> 0xffd06f52ba30 : 0xff801a402f94
>> 0xffd06f52ba80 : 0xff801a40b49e
>> 0xffd06f52bb90 : 0xff801a40aac2
>> 0xffd06f52bc20 : 0xff801a40d640
>> 0xffd06f52bc80 : 0xff801a4401a5
>> 0xffd06f52bcc0 : 0xff801a42a12f
>> 0xffd06f52bea0 : 0xff8018b34dfe
>> 0xffd06f52bec0 : 0xff8018b207ac
>> 0xffd06f52bf30 : 0xff8018b34d77
>> 0xffd06f52bf40 : 0xff8018f8ad2b
>> 0xffd06f52bfa0 : 0xff8018824226
>>   Kernel Extensions in backtrace:
>>
>>  
>> com.apple.filesystems.hfs.kext(583.100.10)[1562C6A0-A578-3056-B758-91FC164AD353]@0xff801a3f3000->0xff801a451fff
>> dependency:
>> com.apple.filesystems.hfs.encodings.kext(1)[C3AC56B7-F832-3667-B7AE-C1B89D9F388D]@0xff801a458000->0xff801a459fff
>>
>> Process name corresponding to current thread (0xff903dafcaa8): launchd
>>
>> Mac OS version:
>> 21E258
>>
>> Kernel version:
>> Darwin Kernel Version 21.4.0: Fri Mar 18 00:45:05 PDT 2022;
>> root:xnu-8020.101.4~15/RELEASE_X86_64
>> Kernel UUID: B6F8637B-0844-355F-8C82-60FA06149384
>> KernelCache slide: 0x1860
>> KernelCache base:  0xff801880
>> Kernel slide:  0x1861
>> Kernel text base:  0xff801881
>> __HIB  text base: 0xff801870
>> System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)
>> System shutdown begun: NO
>> Panic diags file available: YES (0x0)
>> Hibernation exit count: 0
>>
>> System uptime in nanoseconds: 541510843097
>> Last Sleep:   absolute   base_tsc  base_nano
>>   Uptime  : 0x007e148fbddc
>>   Sleep   : 0x 0x 0x
>>   Wake: 0x 0x000dbec8d002 0x
>> Compressor Info: 7% of compressed pages limit (OK) and 4% of segments
>> limit (OK) with 3 swapfiles and OK swap space
>> Zone info:
>>   Foreign : 0xff802dfa6000 - 0xff802dfb4000
>>   Native  : 0xff803a79b000 - 0xffa03a79b000
>>   Readonly: 0xff8507467000 - 0xff86a0e0
>>   Metadata: 0xffdf87f09000 - 0xffdfa7fd1000
>>   Bitmaps : 0xffdfa7fd1000 - 0xffdfaafd1000
>>
>> last started kext at 121935556123: com.wdc.kddfuse.filesystems.kddfuse
>> 2053.20 (addr 0xff7fb29d7000, size 81920)
>> loaded kexts:
>> com.wdc.kddfuse.filesystems.kddfuse 2053.20
>> com.samsung.portablessd.driver 2.0.0
>> @filesystems.smbfs 4.0
>> @filesystems.exfat 1.4
>> >AudioAUUC 1.70
>> >X86PlatformShim 1.0.0
>> >!APlatformEnabler 2.7.0d0
>> >AGPM 127
>> @filesystems.autofs 3.0
>> >!AHIDALSService 1
>> >!AHDAHardwareConfigDriver 340.2
>> >!AUpstreamUserClient 3.6.9
>> >!AHDA 340.2
>> >eficheck 1
>> >!A!IKBLGraphics 18.0.5
>> >!A!IKBLGraphicsFramebuffer 18.0.5
>> >!AEmbeddedOSSupportHost 1
>> >!A!IPCHPMC 2.0.1
>> >!AGFXHDA 140.3
>> @UVCService 1
>> >!AFIVRDriver 4.1.0
>> >!AGraphicsDevicePolicy 6.5.7
>> @AGDCPluginDisplayMetrics 6.5.7
>> >AGDCBacklightControl 6.5.7
>> >pmtelemetry 1
>> |IOUserEthernet 1.0.1
>> >usb.!UUserHCI 1
>> >!AHV 1
>> >!ADiskImages2 126.100.13
>> >!A!ISlowAdaptiveClocking 4.0.0
>> >!ABacklight 180.5
>> >!AMCCSControl 1.15
>> >ACPI_SMC_PlatformPlugin 1.0.0
>> >!AThunderboltIP 4.0.3
>> |SCSITaskUserClient 456.100.7
>> >!AFileSystemDriver 3.0.1
>> @filesystems.tmpfs 1
>> @filesystems.lifs 1
>> @filesystems.apfs 1934.101.3
>> 

Re: [WAMUG] Computer shutting down

[Peter Crisp]

Hi Rosemary, message received.

The crash report seems a lot of gobbledygook. But actually when looking through 
all the verbiage, I couldn’t see any relationship with Time Machine. Is it 
possible for you turn off backups to disable that and see if that makes a 
difference?

If the panic occurs at first start and you can’t get past that I am not sure 
what next.

Regards


Pete

> On 2 Jun 2022, at 7:25 am, Rosemary Spark  wrote:
> 
> 
> 
> Re -sending
>> On Fri, 27 May 2022 at 17:33, Rosemary Spark  wrote:
>> Anybody any suggestions? Crash report below
>> 
>> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
>>  Monterey 12.3.1
>> 
>> I think it might be related to TimeMachine backup to MYCloud Home as every 
>> time I turn it on, it seems my computer dies.
>> Obviously, something is panicking but I don't know what.
>> 
>> Cheers
>> Rosemary Spark
>> 
>> panic(cpu 2 caller 0xff801a413355): "hfs_UNswap_BTNode: invalid backward 
>> link (0x00013077 == 0x00013077)\n" @hfs_endian.c:293
>> Panicked task 0xff950734c350: 3 threads: pid 1: launchd
>> Backtrace (CPU 2), panicked thread: 0xff903dafcaa8, Frame : Return 
>> Address
>> 0xffd06f52b630 : 0xff8018883e2d 
>> 0xffd06f52b680 : 0xff80189e3cb6 
>> 0xffd06f52b6c0 : 0xff80189d350d 
>> 0xffd06f52b710 : 0xff8018823a60 
>> 0xffd06f52b730 : 0xff80188841fd 
>> 0xffd06f52b850 : 0xff80188839b6 
>> 0xffd06f52b8b0 : 0xff80191164bf 
>> 0xffd06f52b9a0 : 0xff801a413355 
>> 0xffd06f52ba30 : 0xff801a402f94 
>> 0xffd06f52ba80 : 0xff801a40b49e 
>> 0xffd06f52bb90 : 0xff801a40aac2 
>> 0xffd06f52bc20 : 0xff801a40d640 
>> 0xffd06f52bc80 : 0xff801a4401a5 
>> 0xffd06f52bcc0 : 0xff801a42a12f 
>> 0xffd06f52bea0 : 0xff8018b34dfe 
>> 0xffd06f52bec0 : 0xff8018b207ac 
>> 0xffd06f52bf30 : 0xff8018b34d77 
>> 0xffd06f52bf40 : 0xff8018f8ad2b 
>> 0xffd06f52bfa0 : 0xff8018824226 
>>   Kernel Extensions in backtrace:
>>  
>> com.apple.filesystems.hfs.kext(583.100.10)[1562C6A0-A578-3056-B758-91FC164AD353]@0xff801a3f3000->0xff801a451fff
>> dependency: 
>> com.apple.filesystems.hfs.encodings.kext(1)[C3AC56B7-F832-3667-B7AE-C1B89D9F388D]@0xff801a458000->0xff801a459fff
>> 
>> Process name corresponding to current thread (0xff903dafcaa8): launchd
>> 
>> Mac OS version:
>> 21E258
>> 
>> Kernel version:
>> Darwin Kernel Version 21.4.0: Fri Mar 18 00:45:05 PDT 2022; 
>> root:xnu-8020.101.4~15/RELEASE_X86_64
>> Kernel UUID: B6F8637B-0844-355F-8C82-60FA06149384
>> KernelCache slide: 0x1860
>> KernelCache base:  0xff801880
>> Kernel slide:  0x1861
>> Kernel text base:  0xff801881
>> __HIB  text base: 0xff801870
>> System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)
>> System shutdown begun: NO
>> Panic diags file available: YES (0x0)
>> Hibernation exit count: 0
>> 
>> System uptime in nanoseconds: 541510843097
>> Last Sleep:   absolute   base_tsc  base_nano
>>   Uptime  : 0x007e148fbddc
>>   Sleep   : 0x 0x 0x
>>   Wake: 0x 0x000dbec8d002 0x
>> Compressor Info: 7% of compressed pages limit (OK) and 4% of segments limit 
>> (OK) with 3 swapfiles and OK swap space
>> Zone info:
>>   Foreign : 0xff802dfa6000 - 0xff802dfb4000
>>   Native  : 0xff803a79b000 - 0xffa03a79b000
>>   Readonly: 0xff8507467000 - 0xff86a0e0
>>   Metadata: 0xffdf87f09000 - 0xffdfa7fd1000
>>   Bitmaps : 0xffdfa7fd1000 - 0xffdfaafd1000
>> 
>> last started kext at 121935556123: com.wdc.kddfuse.filesystems.kddfuse 
>> 2053.20 (addr 0xff7fb29d7000, size 81920)
>> loaded kexts:
>> com.wdc.kddfuse.filesystems.kddfuse 2053.20
>> com.samsung.portablessd.driver 2.0.0
>> @filesystems.smbfs 4.0
>> @filesystems.exfat 1.4
>> >AudioAUUC 1.70
>> >X86PlatformShim 1.0.0
>> >!APlatformEnabler 2.7.0d0
>> >AGPM 127
>> @filesystems.autofs 3.0
>> >!AHIDALSService 1
>> >!AHDAHardwareConfigDriver 340.2
>> >!AUpstreamUserClient 3.6.9
>> >!AHDA 340.2
>> >eficheck 1
>> >!A!IKBLGraphics 18.0.5
>> >!A!IKBLGraphicsFramebuffer 18.0.5
>> >!AEmbeddedOSSupportHost 1
>> >!A!IPCHPMC 2.0.1
>> >!AGFXHDA 140.3
>> @UVCService 1
>> >!AFIVRDriver 4.1.0
>> >!AGraphicsDevicePolicy 6.5.7
>> @AGDCPluginDisplayMetrics 6.5.7
>> >AGDCBacklightControl 6.5.7
>> >pmtelemetry 1
>> |IOUserEthernet 1.0.1
>> >usb.!UUserHCI 1
>> >!AHV 1
>> >!ADiskImages2 126.100.13
>> >!A!ISlowAdaptiveClocking 4.0.0
>> >!ABacklight 180.5
>> >!AMCCSControl 1.15
>> >ACPI_SMC_PlatformPlugin 1.0.0
>> >!AThunderboltIP 4.0.3
>> |SCSITaskUserClient 456.100.7
>> >!AFileSystemDriver 3.0.1
>> @filesystems.tmpfs 1
>> @filesystems.lifs 1
>> @filesystems.apfs 1934.101.3
>> @filesystems.hfs.kext 583.100.10
>> @BootCache 40
>> @!AFSCompression.!AFSCompressionTypeZlib 1.0.0
>> 

[WAMUG] Computer shutting down

[Rosemary Spark]

Re -sending
On Fri, 27 May 2022 at 17:33, Rosemary Spark  wrote:

> Anybody any suggestions? Crash report below
>
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
>  Monterey 12.3.1
>
> I think it might be related to TimeMachine backup to MYCloud Home as every
> time I turn it on, it seems my computer dies.
> Obviously, something is panicking but I don't know what.
>
> Cheers
> Rosemary Spark
>
> panic(cpu 2 caller 0xff801a413355): "hfs_UNswap_BTNode: invalid
> backward link (0x00013077 == 0x00013077)\n" @hfs_endian.c:293
> Panicked task 0xff950734c350: 3 threads: pid 1: launchd
> Backtrace (CPU 2), panicked thread: 0xff903dafcaa8, Frame : Return
> Address
> 0xffd06f52b630 : 0xff8018883e2d
> 0xffd06f52b680 : 0xff80189e3cb6
> 0xffd06f52b6c0 : 0xff80189d350d
> 0xffd06f52b710 : 0xff8018823a60
> 0xffd06f52b730 : 0xff80188841fd
> 0xffd06f52b850 : 0xff80188839b6
> 0xffd06f52b8b0 : 0xff80191164bf
> 0xffd06f52b9a0 : 0xff801a413355
> 0xffd06f52ba30 : 0xff801a402f94
> 0xffd06f52ba80 : 0xff801a40b49e
> 0xffd06f52bb90 : 0xff801a40aac2
> 0xffd06f52bc20 : 0xff801a40d640
> 0xffd06f52bc80 : 0xff801a4401a5
> 0xffd06f52bcc0 : 0xff801a42a12f
> 0xffd06f52bea0 : 0xff8018b34dfe
> 0xffd06f52bec0 : 0xff8018b207ac
> 0xffd06f52bf30 : 0xff8018b34d77
> 0xffd06f52bf40 : 0xff8018f8ad2b
> 0xffd06f52bfa0 : 0xff8018824226
>   Kernel Extensions in backtrace:
>
>  
> com.apple.filesystems.hfs.kext(583.100.10)[1562C6A0-A578-3056-B758-91FC164AD353]@0xff801a3f3000->0xff801a451fff
> dependency:
> com.apple.filesystems.hfs.encodings.kext(1)[C3AC56B7-F832-3667-B7AE-C1B89D9F388D]@0xff801a458000->0xff801a459fff
>
> Process name corresponding to current thread (0xff903dafcaa8): launchd
>
> Mac OS version:
> 21E258
>
> Kernel version:
> Darwin Kernel Version 21.4.0: Fri Mar 18 00:45:05 PDT 2022;
> root:xnu-8020.101.4~15/RELEASE_X86_64
> Kernel UUID: B6F8637B-0844-355F-8C82-60FA06149384
> KernelCache slide: 0x1860
> KernelCache base:  0xff801880
> Kernel slide:  0x1861
> Kernel text base:  0xff801881
> __HIB  text base: 0xff801870
> System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)
> System shutdown begun: NO
> Panic diags file available: YES (0x0)
> Hibernation exit count: 0
>
> System uptime in nanoseconds: 541510843097
> Last Sleep:   absolute   base_tsc  base_nano
>   Uptime  : 0x007e148fbddc
>   Sleep   : 0x 0x 0x
>   Wake: 0x 0x000dbec8d002 0x
> Compressor Info: 7% of compressed pages limit (OK) and 4% of segments
> limit (OK) with 3 swapfiles and OK swap space
> Zone info:
>   Foreign : 0xff802dfa6000 - 0xff802dfb4000
>   Native  : 0xff803a79b000 - 0xffa03a79b000
>   Readonly: 0xff8507467000 - 0xff86a0e0
>   Metadata: 0xffdf87f09000 - 0xffdfa7fd1000
>   Bitmaps : 0xffdfa7fd1000 - 0xffdfaafd1000
>
> last started kext at 121935556123: com.wdc.kddfuse.filesystems.kddfuse
> 2053.20 (addr 0xff7fb29d7000, size 81920)
> loaded kexts:
> com.wdc.kddfuse.filesystems.kddfuse 2053.20
> com.samsung.portablessd.driver 2.0.0
> @filesystems.smbfs 4.0
> @filesystems.exfat 1.4
> >AudioAUUC 1.70
> >X86PlatformShim 1.0.0
> >!APlatformEnabler 2.7.0d0
> >AGPM 127
> @filesystems.autofs 3.0
> >!AHIDALSService 1
> >!AHDAHardwareConfigDriver 340.2
> >!AUpstreamUserClient 3.6.9
> >!AHDA 340.2
> >eficheck 1
> >!A!IKBLGraphics 18.0.5
> >!A!IKBLGraphicsFramebuffer 18.0.5
> >!AEmbeddedOSSupportHost 1
> >!A!IPCHPMC 2.0.1
> >!AGFXHDA 140.3
> @UVCService 1
> >!AFIVRDriver 4.1.0
> >!AGraphicsDevicePolicy 6.5.7
> @AGDCPluginDisplayMetrics 6.5.7
> >AGDCBacklightControl 6.5.7
> >pmtelemetry 1
> |IOUserEthernet 1.0.1
> >usb.!UUserHCI 1
> >!AHV 1
> >!ADiskImages2 126.100.13
> >!A!ISlowAdaptiveClocking 4.0.0
> >!ABacklight 180.5
> >!AMCCSControl 1.15
> >ACPI_SMC_PlatformPlugin 1.0.0
> >!AThunderboltIP 4.0.3
> |SCSITaskUserClient 456.100.7
> >!AFileSystemDriver 3.0.1
> @filesystems.tmpfs 1
> @filesystems.lifs 1
> @filesystems.apfs 1934.101.3
> @filesystems.hfs.kext 583.100.10
> @BootCache 40
> @!AFSCompression.!AFSCompressionTypeZlib 1.0.0
> @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
> >!ATopCaseHIDEventDriver 5440.11
> >AirPort.BrcmNIC 1400.1.1
> @private.KextAudit 1.0
> >!ASmartBatteryManager 161.0.0
> >!AACPIButtons 6.1
> >!ARTC 2.0.1
> >!ASMBIOS 2.1
> >!AACPIEC 6.1
> >!AAPIC 1.7
> @!ASystemPolicy 2.0.0
> @nke.applicationfirewall 402
> |IOKitRegistryCompatibility 1
> |EndpointSecurity 1
> @Dont_Steal_Mac_OS_X 7.0.0
> @kec.!AEncryptedArchive 1
> >driverkit.serial 6.0.0
> @kext.triggers 1.0
> >DspFuncLib 340.2
> @kext.OSvKernDSPLib 529
> |IOAccelerator!F2 462.8
> >usb.IOUSBHostHIDDevice 1.2
> >!ASMBusPCI 1.0.14d1
> >!UAudio 415.11
> >!AAudioClockLibs 

[WAMUG] Computer shutting down

[Rosemary Spark]

Anybody any suggestions? Crash report below

MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
 Monterey 12.3.1

I think it might be related to TimeMachine backup to MYCloud Home as every
time I turn it on, it seems my computer dies.
Obviously, something is panicking but I don't know what.

Cheers
Rosemary Spark

panic(cpu 2 caller 0xff801a413355): "hfs_UNswap_BTNode: invalid
backward link (0x00013077 == 0x00013077)\n" @hfs_endian.c:293
Panicked task 0xff950734c350: 3 threads: pid 1: launchd
Backtrace (CPU 2), panicked thread: 0xff903dafcaa8, Frame : Return
Address
0xffd06f52b630 : 0xff8018883e2d
0xffd06f52b680 : 0xff80189e3cb6
0xffd06f52b6c0 : 0xff80189d350d
0xffd06f52b710 : 0xff8018823a60
0xffd06f52b730 : 0xff80188841fd
0xffd06f52b850 : 0xff80188839b6
0xffd06f52b8b0 : 0xff80191164bf
0xffd06f52b9a0 : 0xff801a413355
0xffd06f52ba30 : 0xff801a402f94
0xffd06f52ba80 : 0xff801a40b49e
0xffd06f52bb90 : 0xff801a40aac2
0xffd06f52bc20 : 0xff801a40d640
0xffd06f52bc80 : 0xff801a4401a5
0xffd06f52bcc0 : 0xff801a42a12f
0xffd06f52bea0 : 0xff8018b34dfe
0xffd06f52bec0 : 0xff8018b207ac
0xffd06f52bf30 : 0xff8018b34d77
0xffd06f52bf40 : 0xff8018f8ad2b
0xffd06f52bfa0 : 0xff8018824226
  Kernel Extensions in backtrace:

 
com.apple.filesystems.hfs.kext(583.100.10)[1562C6A0-A578-3056-B758-91FC164AD353]@0xff801a3f3000->0xff801a451fff
dependency:
com.apple.filesystems.hfs.encodings.kext(1)[C3AC56B7-F832-3667-B7AE-C1B89D9F388D]@0xff801a458000->0xff801a459fff

Process name corresponding to current thread (0xff903dafcaa8): launchd

Mac OS version:
21E258

Kernel version:
Darwin Kernel Version 21.4.0: Fri Mar 18 00:45:05 PDT 2022;
root:xnu-8020.101.4~15/RELEASE_X86_64
Kernel UUID: B6F8637B-0844-355F-8C82-60FA06149384
KernelCache slide: 0x1860
KernelCache base:  0xff801880
Kernel slide:  0x1861
Kernel text base:  0xff801881
__HIB  text base: 0xff801870
System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)
System shutdown begun: NO
Panic diags file available: YES (0x0)
Hibernation exit count: 0

System uptime in nanoseconds: 541510843097
Last Sleep:   absolute   base_tsc  base_nano
  Uptime  : 0x007e148fbddc
  Sleep   : 0x 0x 0x
  Wake: 0x 0x000dbec8d002 0x
Compressor Info: 7% of compressed pages limit (OK) and 4% of segments limit
(OK) with 3 swapfiles and OK swap space
Zone info:
  Foreign : 0xff802dfa6000 - 0xff802dfb4000
  Native  : 0xff803a79b000 - 0xffa03a79b000
  Readonly: 0xff8507467000 - 0xff86a0e0
  Metadata: 0xffdf87f09000 - 0xffdfa7fd1000
  Bitmaps : 0xffdfa7fd1000 - 0xffdfaafd1000

last started kext at 121935556123: com.wdc.kddfuse.filesystems.kddfuse
2053.20 (addr 0xff7fb29d7000, size 81920)
loaded kexts:
com.wdc.kddfuse.filesystems.kddfuse 2053.20
com.samsung.portablessd.driver 2.0.0
@filesystems.smbfs 4.0
@filesystems.exfat 1.4
>AudioAUUC 1.70
>X86PlatformShim 1.0.0
>!APlatformEnabler 2.7.0d0
>AGPM 127
@filesystems.autofs 3.0
>!AHIDALSService 1
>!AHDAHardwareConfigDriver 340.2
>!AUpstreamUserClient 3.6.9
>!AHDA 340.2
>eficheck 1
>!A!IKBLGraphics 18.0.5
>!A!IKBLGraphicsFramebuffer 18.0.5
>!AEmbeddedOSSupportHost 1
>!A!IPCHPMC 2.0.1
>!AGFXHDA 140.3
@UVCService 1
>!AFIVRDriver 4.1.0
>!AGraphicsDevicePolicy 6.5.7
@AGDCPluginDisplayMetrics 6.5.7
>AGDCBacklightControl 6.5.7
>pmtelemetry 1
|IOUserEthernet 1.0.1
>usb.!UUserHCI 1
>!AHV 1
>!ADiskImages2 126.100.13
>!A!ISlowAdaptiveClocking 4.0.0
>!ABacklight 180.5
>!AMCCSControl 1.15
>ACPI_SMC_PlatformPlugin 1.0.0
>!AThunderboltIP 4.0.3
|SCSITaskUserClient 456.100.7
>!AFileSystemDriver 3.0.1
@filesystems.tmpfs 1
@filesystems.lifs 1
@filesystems.apfs 1934.101.3
@filesystems.hfs.kext 583.100.10
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
>!ATopCaseHIDEventDriver 5440.11
>AirPort.BrcmNIC 1400.1.1
@private.KextAudit 1.0
>!ASmartBatteryManager 161.0.0
>!AACPIButtons 6.1
>!ARTC 2.0.1
>!ASMBIOS 2.1
>!AACPIEC 6.1
>!AAPIC 1.7
@!ASystemPolicy 2.0.0
@nke.applicationfirewall 402
|IOKitRegistryCompatibility 1
|EndpointSecurity 1
@Dont_Steal_Mac_OS_X 7.0.0
@kec.!AEncryptedArchive 1
>driverkit.serial 6.0.0
@kext.triggers 1.0
>DspFuncLib 340.2
@kext.OSvKernDSPLib 529
|IOAccelerator!F2 462.8
>usb.IOUSBHostHIDDevice 1.2
>!ASMBusPCI 1.0.14d1
>!UAudio 415.11
>!AAudioClockLibs 140.1
>!AHDA!C 340.2
|IOHDA!F 340.2
|IOAudio!F 340.2
@vecLib.kext 1.2.0
>!A!ILpssUARTv1 3.0.60
>!A!ILpssUARTCommon 3.0.60
>!AOnboardSerial 1.0
|IOSerial!F 11
>!AGraphicsControl 6.5.7
|IO!BSerialManager 9.0.0
|IO!BPacketLogger 9.0.0
|IO!BHost!CUSBTransport 9.0.0
|IO!BHost!CUARTTransport 9.0.0
|IO!BHost!CTransport 9.0.0
>IO!BHost!CPCIeTransport 

Re: [WAMUG] computer - phone connectivity

[Stephen Chape]

Hi John.
Go to iCloud.com  on your Mac.
Login using your Apple ID.

You should be able to set up Calendar from there.
And also add any devices.

Each device gets the same data from one source (iCloud).
So as long as they are all using iCloud they should all match.

I found it a bit fiddly (for Apple) to set up originally, but fine once done.
I can’t remember the fine details, but a little poking around and it should 
work.


> On 19 May 2022, at 11:26 am, John Thompson  wrote:
> 
> Thanks Tim.  That is more than likely where my problem lies but the reference 
> to icloud leaves me completely befuddled.  How do I check the icoloud 
> settings?
> 
> Thanks
> 
> John Thompson
> jetj...@optusnet.com.au 
> 0412 775 197
> 
> 
> 
> 
> 
>> On 19 May 2022, at 11:23 am, Tim Law > > wrote:
>> 
>> John have you checked the settings in iCloud, AND in Calendar to make sure 
>> the correct calendars are displaying and activated. 
>> 
>> Might it be worth a good old, log out of iCloud and log back in again trick?
>> 
>> Best wishes for it. 
>> 
>> Tim
>> 
>>> On 19 May 2022, at 10:33 am, John Thompson >> > wrote:
>>> 
>>> I am sure I have asked this question before but cannot find the response/s.
>>> 
>>> I have iPhone 13 mini and my Wife has iPhone 12 mini.  Earlier this year I 
>>> had no problem with the 13 updating the Calendar from the computer entries 
>>> but of late, it does not.  The 12 is a later purchase and has been a 
>>> problem in this area all along.  Both computer and phone/s have been system 
>>> updated so it appears something in the latest updates has changed.
>>> 
>>> Can someone please give some options to rectify this problem?
>>> 
>>> Thank you and regards
>>> 
>>> John Thompson
>>> jetj...@optusnet.com.au 
>>> 0412 775 197
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards
Stephen Chape

Mac by choice
Windows because my employer knew no better





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Re: [WAMUG] computer - phone connectivity

[John Thompson]

Thanks Tim.  That is more than likely where my problem lies but the reference 
to icloud leaves me completely befuddled.  How do I check the icoloud settings?

Thanks

John Thompson
jetj...@optusnet.com.au
0412 775 197





> On 19 May 2022, at 11:23 am, Tim Law  wrote:
> 
> John have you checked the settings in iCloud, AND in Calendar to make sure 
> the correct calendars are displaying and activated. 
> 
> Might it be worth a good old, log out of iCloud and log back in again trick?
> 
> Best wishes for it. 
> 
> Tim
> 
>> On 19 May 2022, at 10:33 am, John Thompson > > wrote:
>> 
>> I am sure I have asked this question before but cannot find the response/s.
>> 
>> I have iPhone 13 mini and my Wife has iPhone 12 mini.  Earlier this year I 
>> had no problem with the 13 updating the Calendar from the computer entries 
>> but of late, it does not.  The 12 is a later purchase and has been a problem 
>> in this area all along.  Both computer and phone/s have been system updated 
>> so it appears something in the latest updates has changed.
>> 
>> Can someone please give some options to rectify this problem?
>> 
>> Thank you and regards
>> 
>> John Thompson
>> jetj...@optusnet.com.au 
>> 0412 775 197
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: [WAMUG] computer - phone connectivity

[Tim Law]

John have you checked the settings in iCloud, AND in Calendar to make sure the 
correct calendars are displaying and activated. 

Might it be worth a good old, log out of iCloud and log back in again trick?

Best wishes for it. 

Tim

> On 19 May 2022, at 10:33 am, John Thompson  wrote:
> 
> I am sure I have asked this question before but cannot find the response/s.
> 
> I have iPhone 13 mini and my Wife has iPhone 12 mini.  Earlier this year I 
> had no problem with the 13 updating the Calendar from the computer entries 
> but of late, it does not.  The 12 is a later purchase and has been a problem 
> in this area all along.  Both computer and phone/s have been system updated 
> so it appears something in the latest updates has changed.
> 
> Can someone please give some options to rectify this problem?
> 
> Thank you and regards
> 
> John Thompson
> jetj...@optusnet.com.au 
> 0412 775 197
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
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Settings & Unsubscribe - 

[WAMUG] computer - phone connectivity

[John Thompson]

I am sure I have asked this question before but cannot find the response/s.

I have iPhone 13 mini and my Wife has iPhone 12 mini.  Earlier this year I had 
no problem with the 13 updating the Calendar from the computer entries but of 
late, it does not.  The 12 is a later purchase and has been a problem in this 
area all along.  Both computer and phone/s have been system updated so it 
appears something in the latest updates has changed.

Can someone please give some options to rectify this problem?

Thank you and regards

John Thompson
jetj...@optusnet.com.au
0412 775 197





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Re: [WAMUG} computer re-starting continued

[Rosemary Spark]

The TimeMachine is on a wifi Time Capsule; and I've also tried on a wifi
connected to a Western Digital MyCloud
with this error message
 panic(cpu 2 caller 0xff801fec30e3): "hfs_UNswap_BTNode: invalid
backward link (0x00013077 ==
0x00013077)\n"@/System/Volumes/Data/SWE/macOS/BuildRoots/e90674e518/Library/Caches/com.apple.xbs/Sources/hfs/hfs-556.100.11/core/hfs_endian.c:302

Backtrace (CPU 2), Frame : Return Address

0xffa0ae6dac80 : 0xff801e48e0dd

0xffa0ae6dacd0 : 0xff801e5d4f33

0xffa0ae6dad10 : 0xff801e5c552a

0xffa0ae6dad60 : 0xff801e432a2f

0xffa0ae6dad80 : 0xff801e48d8fd

0xffa0ae6daea0 : 0xff801e48dbf3

0xffa0ae6daf10 : 0xff801ec9d81a

0xffa0ae6daf80 : 0xff801fec30e3

0xffa0ae6db010 : 0xff801feb381c

0xffa0ae6db060 : 0xff801febb863

0xffa0ae6db170 : 0xff801febaf01

0xffa0ae6db200 : 0xff801febd6cc

0xffa0ae6db260 : 0xff801feefc95

0xffa0ae6db2a0 : 0xff801feb2131

0xffa0ae6db320 : 0xff801fec67b2

0xffa0ae6db9f0 : 0xff801e755294

0xffa0ae6dba80 : 0xff801e9f0b90

0xffa0ae6dbf40 : 0xff801eb3fc9e

0xffa0ae6dbfa0 : 0xff801e4331f6

  Kernel Extensions in backtrace:


com.apple.filesystems.hfs.kext(556.100.11)[C0844746-FA71-385F-8A46-074C8E57E5BF]@0xff801fea3000->0xff801ff0bfff

dependency:
com.apple.filesystems.hfs.encodings.kext(1)[F51A1E82-BF04-313B-B256-485D74A89E79]@0xff801ff0e000->0xff801ff0


Process name corresponding to current thread: backupd


Mac OS version:

20F71


Kernel version:

Darwin Kernel Version 20.5.0: Sat May  8 05:10:33 PDT 2021;
root:xnu-7195.121.3~9/RELEASE_X86_64

Kernel UUID: 52A1E876-863E-38E3-AC80-09BBAB13B752

KernelCache slide: 0x1e20

KernelCache base:  0xff801e40

Kernel slide:  0x1e21

Kernel text base:  0xff801e41

__HIB  text base: 0xff801e30

System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)

System shutdown begun: NO

Panic diags file available: YES (0x0)

Hibernation exit count: 0


System uptime in nanoseconds: 338223449598611

Last Sleep:   absolute   base_tsc  base_nano

  Uptime  : 0x0001339cc8916d7a

  Sleep   : 0x000132446ad6b3a5 0x0005e234828a33d1 0x0001323873d2ca85

  Wake: 0x000132447e9eaad4 0x0005e46e884b4393 0x000132447c183d38

last started kext at 338026340220922: @filesystems.afpfs 11.3 (addr
0xff7fb9c17000, size 327680)

loaded kexts:

com.samsung.portablessd.driver 1.5.04

@filesystems.afpfs 11.3

@nke.asp_tcp 8.2

@filesystems.smbfs 3.6

@filesystems.exfat 1.4

@filesystems.msdosfs 1.10

>AudioAUUC 1.70

>AGPM 122.1

>!APlatformEnabler 2.7.0d0

>X86PlatformShim 1.0.0

@filesystems.autofs 3.0

@fileutil 20.036.15

>!AHIDALSService 1

>!AHDAHardwareConfigDriver 283.15

>!AHDA 283.15

>!AUpstreamUserClient 3.6.8

>!AGraphicsDevicePolicy 6.3.3

>!AGFXHDA 100.1.433

@AGDCPluginDisplayMetrics 6.3.3

>AGDCBacklightControl 6.3.3

>pmtelemetry 1

|IOUserEthernet 1.0.1

>usb.!UUserHCI 1

|IO!BSerialManager 8.0.5d7

>!ABacklight 180.3

@Dont_Steal_Mac_OS_X 7.0.0

>!AHV 1

>!ADiskImages2 1

>!A!IKBLGraphics 16.0.4

>!AFIVRDriver 4.1.0

>ACPI_SMC_PlatformPlugin 1.0.0

>!A!IPCHPMC 2.0.1

>!A!IKBLGraphicsFramebuffer 16.0.4

>!AMCCSControl 1.14

>!A!ISlowAdaptiveClocking 4.0.0

>!AEmbeddedOSSupportHost 1

>eficheck 1

>!AThunderboltIP 4.0.3

|SCSITaskUserClient 436.121.1

@filesystems.apfs 1677.120.9

>!AFileSystemDriver 3.0.1

@filesystems.tmpfs 1

@filesystems.hfs.kext 556.100.11

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

>!ATopCaseHIDEventDriver 4050.1

>AirPort.BrcmNIC 1400.1.1

@private.KextAudit 1.0

>!ASmartBatteryManager 161.0.0

>!AACPIButtons 6.1

>!ARTC 2.0

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

@!ASystemPolicy 2.0.0

@nke.applicationfirewall 311

|IOKitRegistryCompatibility 1

|EndpointSecurity 1

$SecureRemotePassword 1.0

>!UAudio 405.39

@kext.triggers 1.0

>DspFuncLib 283.15

@kext.OSvKernDSPLib 529

>!AGraphicsControl 6.3.3

|IO!BHost!CUARTTransport 8.0.5d7

|IO!BHost!CTransport 8.0.5d7

>!AHDA!C 283.15

|IOHDA!F 283.15

>!ASMBusPCI 1.0.14d1

|IOAudio!F 300.6.1

@vecLib.kext 1.2.0

|IOAVB!F 940.4

|IOEthernetAVB!C 1.1.0

>!ABacklightExpert 1.1.0

>IOPlatformPluginLegacy 1.0.0

|IONDRVSupport 585.1

@!AGPUWrangler 6.3.3

>usb.IOUSBHostHIDDevice 1.2

|IOAccelerator!F2 442.9

@!AGraphicsDeviceControl 6.3.3

|IOGraphics!F 585.1

>!ASMBus!C 1.0.18d1

|IOSlowAdaptiveClocking!F 1.0.0

>X86PlatformPlugin 1.0.0

>IOPlatformPlugin!F 6.0.0d8

>!A!ILpssUARTv1 3.0.60

>!A!ILpssUARTCommon 3.0.60

>!AOnboardSerial 1.0

|IOSerial!F 11

@plugin.IOgPTPPlugin 985.2

>!AThunderboltEDMSink 5.0.3

>!AThunderboltDPOutAdapter 8.1.4

>usb.cdc.ecm 5.0.0

>usb.cdc.ncm 5.0.0

>usb.!UiBridge 1.0

>usb.cdc 5.0.0

>usb.networking 5.0.0

>usb.!UHostCompositeDevice 1.2

>!AThunderboltDPInAdapter 8.1.4

Re: [WAMUG} computer re-starting continued

[Susan Hastings]

Hi Rosemary, a friend had this problem and it was due to a failing power supply 
which had to be replaced. I also found this to be the solution to computer 
restarts when I did a Google search.

Consider that you may not be able to solve the problem without taking it to a 
technician.

Kind regards, Susan.

Sent from my iPad

> On 4 Jun 2021, at 9:45 am, Rosemary Spark  wrote:
> 
> 
> OK. My computer kept re-starting. Very annoying
> Finally got to testing.
> Turned off Time Machine as someone suggested...now no re-starting.
> Now what do I do?
> If the files are corrupt, how do I fix? Do I delete the whole backup? if so, 
> how?
> 
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
> Big Sur 11.4
> 
> Cheers
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
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> 
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Re: [WAMUG} computer re-starting continued

[Daniel Kerr]

Hi Rosemary

How do you have your Time Machine disk connected to the laptop?
Assuming it’s the machine you listed in your specs?
Do you have a hard drive connected directly to the laptop via a USB-C port? Or 
is it a “normal USB” backup drive you’re using and you’re connecting it to the 
laptop via some form of USB-C to “normal USB” adapter?

Which sort of drive is it? And did you try using a different hard drive 
connected to the laptop to see if it will do a “new backup” to a completely 
different external disk?

Unfortunately it could be a number of different things, so sometimes it’s a 
matter of narrowing them down to which it could be causing the issue.

Kind regards
Daniel

 Sent from my iPhone 12 Pro 

---
Daniel Kerr
MacWizardry

p : 0414 795 960
e : 
w : 


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 9 Jun 2021, at 7:40 pm, Rosemary Spark  wrote:
> 
> Hi 
> Disk utility can’t find the Time Machine.
> 
> Cheers
> Rosemary 
> 
> On Sat, 5 Jun 2021 at 01:15, Stephen Chape  wrote:
> Hi Rosemary.
> 
> If this was me, I would use Disk Utility to Erase my Time Machine backup.
> Then start from scratch.
> 
> But that depends on if you are happy to lose that data.
> 
> 
>> On 4 Jun 2021, at 11:30 am, Tim Law  wrote:
>> 
>> I believe you’re asking for help To deal with the problem of the computer 
>> shutting down. 
>> 
>> We’re trying to help you with the next step. 
>> 
>> 
>> 
>> Tim Law
>> 
>>> On 4 Jun 2021, at 10:57 am, Rosemary Spark  wrote:
>>> 
>>> 
>>> Hi,
>>> Not sure what you mean. What is was doing was shutting down and re-starting 
>>> by itself. 
>>> One complication is that the time machine is backing up 3 computers.
>>> Cheers
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 ‭8 6397 6822‬
>>> Mobile: 0414268043
>>> 
>>> 
>>> 
>>> 
>>> On Fri, 4 Jun 2021 at 10:12, Tim Law  wrote:
>>> Disconnect your time machine and protect it from fiddling and temptation
>>> 
>>> It is your rescue line and might be your only connection to your former 
>>> life.  
>>> 
>>> Focus on getting the computer going. Does it restart if you hold the shift 
>>> key down?
>>> 
>>> Tim Law
>>> 
 On 4 Jun 2021, at 9:46 am, Rosemary Spark  wrote:
 
 
 OK. My computer kept re-starting. Very annoying
 Finally got to testing.
 Turned off Time Machine as someone suggested...now no re-starting.
 Now what do I do?
 If the files are corrupt, how do I fix? Do I delete the whole backup? if 
 so, how?
 
 MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
 Big Sur 11.4
 
 Cheers
 
 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 ‭8 6397 6822‬
 Mobile: 0414268043
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
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>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
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>>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards
> Stephen Chape
> 
> Mac by choice
> Windows because my employer knew no better
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
> -- 
> Kind Regards Rosemary Spark 0414268043 arkaysp...@gmail.com
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Re: [WAMUG} computer re-starting continued

[Tim Law]

Hi Rosemary,

It’s really hard to understand what the problem is that you are trying to 
resolve. 

I think you are telling us that you now think your computer is okay, but you 
think you have a problem with Time Machine. 
You’ve told us that your time machine disk is supporting three computers. 

What about buying a new back up disk just for the computer that you weren’t 
having problems with but were using when you were having problems with Time 
Machine. 

Then connect the new disk to just that computer, let the backup process look 
after itself and move on with life. I don’t know anything about how Time 
Machine works on multiple computers to make any comments on what to do with the 
backups for the other two computers, but it at least will progress your problem 
solving. 

Regards

Tim

> On 9 Jun 2021, at 7:40 pm, Rosemary Spark  wrote:
> 
> Hi 
> Disk utility can’t find the Time Machine.
> 
> Cheers
> Rosemary 
> 
> On Sat, 5 Jun 2021 at 01:15, Stephen Chape  > wrote:
> Hi Rosemary.
> 
> If this was me, I would use Disk Utility to Erase my Time Machine backup.
> Then start from scratch.
> 
> But that depends on if you are happy to lose that data.
> 
> 
>> On 4 Jun 2021, at 11:30 am, Tim Law > > wrote:
>> 
>> I believe you’re asking for help To deal with the problem of the computer 
>> shutting down. 
>> 
>> We’re trying to help you with the next step. 
>> 
>> 
>> 
>> Tim Law
>> 
>>> On 4 Jun 2021, at 10:57 am, Rosemary Spark >> > wrote:
>>> 
>>> 
>>> Hi,
>>> Not sure what you mean. What is was doing was shutting down and re-starting 
>>> by itself. 
>>> One complication is that the time machine is backing up 3 computers.
>>> Cheers
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 ‭8 6397 6822‬
>>> Mobile: 0414268043
>>> 
>>> 
>>> 
>>> 
>>> On Fri, 4 Jun 2021 at 10:12, Tim Law >> > wrote:
>>> Disconnect your time machine and protect it from fiddling and temptation
>>> 
>>> It is your rescue line and might be your only connection to your former 
>>> life.  
>>> 
>>> Focus on getting the computer going. Does it restart if you hold the shift 
>>> key down?
>>> 
>>> Tim Law
>>> 
 On 4 Jun 2021, at 9:46 am, Rosemary Spark >>> > wrote:
 
 
 OK. My computer kept re-starting. Very annoying
 Finally got to testing.
 Turned off Time Machine as someone suggested...now no re-starting.
 Now what do I do?
 If the files are corrupt, how do I fix? Do I delete the whole backup? if 
 so, how?
 
 MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
 Big Sur 11.4
 
 Cheers
 
 Rosemary Spark
 PO Box 781
 South Fremantle WA 6162 Australia
 Phone: + 61 ‭8 6397 6822‬
 Mobile: 0414268043
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - >
 Guidelines - >
 Settings & Unsubscribe - 
 >
>>> -- The WA Macintosh User Group Mailing List --
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> 
> 
> Regards
> Stephen Chape
> 
> Mac by choice
> Windows because my employer knew no better
> 
> -- The WA Macintosh User Group Mailing List --
> Archives -  

Re: [WAMUG} computer re-starting continued

[Rosemary Spark]

Hi
Disk utility can’t find the Time Machine.

Cheers
Rosemary

On Sat, 5 Jun 2021 at 01:15, Stephen Chape  wrote:

> Hi Rosemary.
>
> If this was me, I would use Disk Utility to Erase my Time Machine backup.
> Then start from scratch.
>
> But that depends on if you are happy to lose that data.
>
>
> On 4 Jun 2021, at 11:30 am, Tim Law  wrote:
>
> I believe you’re asking for help To deal with the problem of the computer
> shutting down.
>
> We’re trying to help you with the next step.
>
>
>
> Tim Law
>
> On 4 Jun 2021, at 10:57 am, Rosemary Spark  wrote:
>
> 
> Hi,
> Not sure what you mean. What is was doing was shutting down and
> re-starting by itself.
> One complication is that the time machine is backing up 3 computers.
> Cheers
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
>
>
>
>
> On Fri, 4 Jun 2021 at 10:12, Tim Law  wrote:
>
>> Disconnect your time machine and protect it from fiddling and temptation
>>
>> It is your rescue line and might be your only connection to your former
>> life.
>>
>> Focus on getting the computer going. Does it restart if you hold the
>> shift key down?
>>
>> Tim Law
>>
>> On 4 Jun 2021, at 9:46 am, Rosemary Spark  wrote:
>>
>> 
>> OK. My computer kept re-starting. Very annoying
>> Finally got to testing.
>> Turned off Time Machine as someone suggested...now no re-starting.
>> Now what do I do?
>> If the files are corrupt, how do I fix? Do I delete the whole backup? if
>> so, how?
>>
>> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
>> Big Sur 11.4
>>
>> Cheers
>>
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 ‭8 6397 6822‬
>> Mobile: 0414268043
>>
>>
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - <
>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>
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>> Guidelines - 
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>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
> -- The WA Macintosh User Group Mailing List --
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>
>
> Regards
> Stephen Chape
>
>
> *Mac by choiceWindows because my employer knew no better*
>
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Re: [WAMUG} computer re-starting continued

[Tim Law]

My apologies. I mis understood your problem. 

I didn’t realise your computer is now functioning correctly. 

Stephen’s answer seems reasonable. I didn’t know time machine could back up 
data from three computers to one external drive. 



Tim Law

> On 5 Jun 2021, at 1:16 am, Stephen Chape  wrote:
> 
> Hi Rosemary.
> 
> If this was me, I would use Disk Utility to Erase my Time Machine backup.
> Then start from scratch.
> 
> But that depends on if you are happy to lose that data.
> 
>> On 4 Jun 2021, at 11:30 am, Tim Law  wrote:
>> 
>> I believe you’re asking for help To deal with the problem of the computer 
>> shutting down. 
>> 
>> We’re trying to help you with the next step. 
>> 
>> 
>> 
>> Tim Law
>> 
 On 4 Jun 2021, at 10:57 am, Rosemary Spark  wrote:
 
>>> 
>>> Hi,
>>> Not sure what you mean. What is was doing was shutting down and re-starting 
>>> by itself. 
>>> One complication is that the time machine is backing up 3 computers.
>>> Cheers
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 ‭8 6397 6822‬
>>> Mobile: 0414268043
>>> 
>>> 
>>> 
>>> 
 On Fri, 4 Jun 2021 at 10:12, Tim Law  wrote:
 Disconnect your time machine and protect it from fiddling and temptation
 
 It is your rescue line and might be your only connection to your former 
 life.  
 
 Focus on getting the computer going. Does it restart if you hold the shift 
 key down?
 
 Tim Law
 
>> On 4 Jun 2021, at 9:46 am, Rosemary Spark  wrote:
>> 
> 
> OK. My computer kept re-starting. Very annoying
> Finally got to testing.
> Turned off Time Machine as someone suggested...now no re-starting.
> Now what do I do?
> If the files are corrupt, how do I fix? Do I delete the whole backup? if 
> so, how?
> 
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
> Big Sur 11.4
> 
> Cheers
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> 
> Regards
> Stephen Chape
> 
> Mac by choice
> Windows because my employer knew no better
> 
> -- The WA Macintosh User Group Mailing List --
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Re: [WAMUG} computer re-starting continued

[Stephen Chape]

Hi Rosemary.

If this was me, I would use Disk Utility to Erase my Time Machine backup.
Then start from scratch.

But that depends on if you are happy to lose that data.

> On 4 Jun 2021, at 11:30 am, Tim Law  wrote:
> 
> I believe you’re asking for help To deal with the problem of the computer 
> shutting down. 
> 
> We’re trying to help you with the next step. 
> 
> 
> 
> Tim Law
> 
>> On 4 Jun 2021, at 10:57 am, Rosemary Spark  wrote:
>> 
>> 
>> Hi,
>> Not sure what you mean. What is was doing was shutting down and re-starting 
>> by itself. 
>> One complication is that the time machine is backing up 3 computers.
>> Cheers
>> 
>> Rosemary Spark
>> PO Box 781
>> South Fremantle WA 6162 Australia
>> Phone: + 61 ‭8 6397 6822‬
>> Mobile: 0414268043
>> 
>> 
>> 
>> 
>> On Fri, 4 Jun 2021 at 10:12, Tim Law > > wrote:
>> Disconnect your time machine and protect it from fiddling and temptation
>> 
>> It is your rescue line and might be your only connection to your former 
>> life.  
>> 
>> Focus on getting the computer going. Does it restart if you hold the shift 
>> key down?
>> 
>> Tim Law
>> 
>>> On 4 Jun 2021, at 9:46 am, Rosemary Spark >> > wrote:
>>> 
>>> 
>>> OK. My computer kept re-starting. Very annoying
>>> Finally got to testing.
>>> Turned off Time Machine as someone suggested...now no re-starting.
>>> Now what do I do?
>>> If the files are corrupt, how do I fix? Do I delete the whole backup? if 
>>> so, how?
>>> 
>>> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
>>> Big Sur 11.4
>>> 
>>> Cheers
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 ‭8 6397 6822‬
>>> Mobile: 0414268043
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - >> >
>>> Guidelines - >> >
>>> Settings & Unsubscribe - 
>>> >> >
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - > >
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>> > >
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>> 
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Regards
Stephen Chape

Mac by choice
Windows because my employer knew no better

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Re: [WAMUG} computer re-starting continued

[Tim Law]

I believe you’re asking for help To deal with the problem of the computer 
shutting down. 

We’re trying to help you with the next step. 



Tim Law

> On 4 Jun 2021, at 10:57 am, Rosemary Spark  wrote:
> 
> 
> Hi,
> Not sure what you mean. What is was doing was shutting down and re-starting 
> by itself. 
> One complication is that the time machine is backing up 3 computers.
> Cheers
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
> 
> 
>> On Fri, 4 Jun 2021 at 10:12, Tim Law  wrote:
>> Disconnect your time machine and protect it from fiddling and temptation
>> 
>> It is your rescue line and might be your only connection to your former 
>> life.  
>> 
>> Focus on getting the computer going. Does it restart if you hold the shift 
>> key down?
>> 
>> Tim Law
>> 
 On 4 Jun 2021, at 9:46 am, Rosemary Spark  wrote:
 
>>> 
>>> OK. My computer kept re-starting. Very annoying
>>> Finally got to testing.
>>> Turned off Time Machine as someone suggested...now no re-starting.
>>> Now what do I do?
>>> If the files are corrupt, how do I fix? Do I delete the whole backup? if 
>>> so, how?
>>> 
>>> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
>>> Big Sur 11.4
>>> 
>>> Cheers
>>> 
>>> Rosemary Spark
>>> PO Box 781
>>> South Fremantle WA 6162 Australia
>>> Phone: + 61 ‭8 6397 6822‬
>>> Mobile: 0414268043
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
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>>> 
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Re: [WAMUG} computer re-starting continued

[Rosemary Spark]

Hi,
Not sure what you mean. What is was doing was shutting down and
re-starting by itself.
One complication is that the time machine is backing up 3 computers.
Cheers

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043




On Fri, 4 Jun 2021 at 10:12, Tim Law  wrote:

> Disconnect your time machine and protect it from fiddling and temptation
>
> It is your rescue line and might be your only connection to your former
> life.
>
> Focus on getting the computer going. Does it restart if you hold the shift
> key down?
>
> Tim Law
>
> On 4 Jun 2021, at 9:46 am, Rosemary Spark  wrote:
>
> 
> OK. My computer kept re-starting. Very annoying
> Finally got to testing.
> Turned off Time Machine as someone suggested...now no re-starting.
> Now what do I do?
> If the files are corrupt, how do I fix? Do I delete the whole backup? if
> so, how?
>
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
> Big Sur 11.4
>
> Cheers
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
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Re: [WAMUG} computer re-starting continued

[Rosemary Spark]

My computer has been randomly re-starting for months. A while back someone
(Ronni) suggested turning off the Time Machine to see if that made a
difference.
It did...no re-starts.
Hency my questions.

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043




On Fri, 4 Jun 2021 at 10:08, Stephen Chape  wrote:

> Hi Rosemary.
> I don’t understand the relationship between Mac not starting and erasing
> your Time Machine backup ?
>
> On 4 Jun 2021, at 9:44 am, Rosemary Spark  wrote:
>
> OK. My computer kept re-starting. Very annoying
> Finally got to testing.
> Turned off Time Machine as someone suggested...now no re-starting.
> Now what do I do?
> If the files are corrupt, how do I fix? Do I delete the whole backup? if
> so, how?
>
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
> Big Sur 11.4
>
> Cheers
>
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
>
>
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
>
>
> Regards
> Stephen Chape
>
>
> *Mac by choiceWindows because my employer knew no better*
>
> -- The WA Macintosh User Group Mailing List --
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Re: [WAMUG} computer re-starting continued

[Tim Law]

Disconnect your time machine and protect it from fiddling and temptation

It is your rescue line and might be your only connection to your former life.  

Focus on getting the computer going. Does it restart if you hold the shift key 
down?

Tim Law

> On 4 Jun 2021, at 9:46 am, Rosemary Spark  wrote:
> 
> 
> OK. My computer kept re-starting. Very annoying
> Finally got to testing.
> Turned off Time Machine as someone suggested...now no re-starting.
> Now what do I do?
> If the files are corrupt, how do I fix? Do I delete the whole backup? if so, 
> how?
> 
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
> Big Sur 11.4
> 
> Cheers
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: [WAMUG} computer re-starting continued

[Stephen Chape]

Hi Rosemary.
I don’t understand the relationship between Mac not starting and erasing your 
Time Machine backup ?

> On 4 Jun 2021, at 9:44 am, Rosemary Spark  wrote:
> 
> OK. My computer kept re-starting. Very annoying
> Finally got to testing.
> Turned off Time Machine as someone suggested...now no re-starting.
> Now what do I do?
> If the files are corrupt, how do I fix? Do I delete the whole backup? if so, 
> how?
> 
> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
> Big Sur 11.4
> 
> Cheers
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards
Stephen Chape

Mac by choice
Windows because my employer knew no better

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[WAMUG} computer re-starting continued

[Rosemary Spark]

OK. My computer kept re-starting. Very annoying
Finally got to testing.
Turned off Time Machine as someone suggested...now no re-starting.
Now what do I do?
If the files are corrupt, how do I fix? Do I delete the whole backup? if
so, how?

MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
Big Sur 11.4

Cheers

Rosemary Spark
PO Box 781
South Fremantle WA 6162 Australia
Phone: + 61 ‭8 6397 6822‬
Mobile: 0414268043
-- The WA Macintosh User Group Mailing List --
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