Lost Mailoboxes

2013-10-27 Thread John Thompson
I recently upgraded to Mavericks, following all the proper procedures.  
Everything went well with a total download/instal time of around 2 hours.  All 
software appears to work fine however, I have just noticed that a lot of my 
Mailboxes have disappeared and only the most recently used boxes remain.  Can I 
rebuild from Time Machine or my backup external drive?

Regards


John Thompson
WAMUG #861

Mac Mini
2.53 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
Mac OS X 10.9
jet...@iprimus.com.au




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Re: Lost Mailoboxes

2013-10-27 Thread Ronda Brown
Hi John,

First check that the Mailboxes might be in the Sidebar, but not showing.
Open Mail
You should see:
Mailboxes
Smart Mailboxes
On my Mac
iCloud
 any other Mail Account Mailboxes

Mouse over (hover) over the On My Mac and you will see Show appear.
Click Show and your Mailboxes should he back

If that is not the problem post back.

Cheers,
Ronni

Sent from Ronni's iPad4

 On 28 Oct 2013, at 9:29 am, John Thompson jet...@iprimus.com.au wrote:
 
 I recently upgraded to Mavericks, following all the proper procedures.  
 Everything went well with a total download/instal time of around 2 hours.  
 All software appears to work fine however, I have just noticed that a lot of 
 my Mailboxes have disappeared and only the most recently used boxes remain.  
 Can I rebuild from Time Machine or my backup external drive?
 
 Regards
 
 
 John Thompson
 WAMUG #861
 
 Mac Mini
 2.53 GHz Intel Core 2 Duo
 4 GB 1067 MHz DDR3
 Mac OS X 10.9
 jet...@iprimus.com.au
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Lost Mailoboxes

2013-10-27 Thread John Thompson
Thanks for the reply Ronni,
I have showing
Mailboxes
Inbox
primes
iCloud
and other assorted mill boxes but no ‘On My Mac’

Would a rebuild possibly help?

rgds
John
On 28 Oct 2013, at 9:40 am, Ronda Brown ro...@mac.com wrote:

 Hi John,
 
 First check that the Mailboxes might be in the Sidebar, but not showing.
 Open Mail
 You should see:
 Mailboxes
 Smart Mailboxes
 On my Mac
 iCloud
  any other Mail Account Mailboxes
 
 Mouse over (hover) over the On My Mac and you will see Show appear.
 Click Show and your Mailboxes should he back
 
 If that is not the problem post back.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 28 Oct 2013, at 9:29 am, John Thompson jet...@iprimus.com.au wrote:
 
 I recently upgraded to Mavericks, following all the proper procedures.  
 Everything went well with a total download/instal time of around 2 hours.  
 All software appears to work fine however, I have just noticed that a lot of 
 my Mailboxes have disappeared and only the most recently used boxes remain.  
 Can I rebuild from Time Machine or my backup external drive?
 
 Regards
 
 
 John Thompson
 WAMUG #861
 
 Mac Mini
 2.53 GHz Intel Core 2 Duo
 4 GB 1067 MHz DDR3
 Mac OS X 10.9
 jet...@iprimus.com.au
 
 
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
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Re: Lost Mailoboxes

2013-10-27 Thread Ronni Brown
Hi John,

When you first opened Mail after upgrading to Mavericks, did you allow Mail to 
'Update'?

Exactly what Mail Boxes are missing? 

Do you have SMART MAILBOXES and every MAILBOX other than ON MY MAC
No ON MY MAC (greyed) under MAILBOXES?

When you place your cursor near ICLOUD or any of the MAILBOXES  (greyed) that 
are showing... do you see 'Hide' to the right of it?

You can't Rebuild a Mailbox that is not showing, you have to select it to 
Rebuild.

Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.9 Mavericks
Windows 7 Ultimate (under sufferance)


On 28 Oct 2013, at 10:19 am, John Thompson jet...@iprimus.com.au wrote:

 Thanks for the reply Ronni,
 I have showing
 Mailboxes
 Inbox
 primes
 iCloud
 and other assorted mill boxes but no ‘On My Mac’
 
 Would a rebuild possibly help?
 
 rgds
 John
 On 28 Oct 2013, at 9:40 am, Ronda Brown ro...@mac.com wrote:
 
 Hi John,
 
 First check that the Mailboxes might be in the Sidebar, but not showing.
 Open Mail
 You should see:
 Mailboxes
 Smart Mailboxes
 On my Mac
 iCloud
  any other Mail Account Mailboxes
 
 Mouse over (hover) over the On My Mac and you will see Show appear.
 Click Show and your Mailboxes should he back
 
 If that is not the problem post back.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 28 Oct 2013, at 9:29 am, John Thompson jet...@iprimus.com.au wrote:
 
 I recently upgraded to Mavericks, following all the proper procedures.  
 Everything went well with a total download/instal time of around 2 hours.  
 All software appears to work fine however, I have just noticed that a lot 
 of my Mailboxes have disappeared and only the most recently used boxes 
 remain.  Can I rebuild from Time Machine or my backup external drive?
 
 Regards
 
 
 John Thompson
 WAMUG #861
 
 Mac Mini
 2.53 GHz Intel Core 2 Duo
 4 GB 1067 MHz DDR3
 Mac OS X 10.9
 jet...@iprimus.com.au
 

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Lost Mailoboxes

2013-10-27 Thread John Thompson
Hi Ronni,

On 28 Oct 2013, at 10:57 am, Ronni Brown ro...@mac.com wrote:

 Hi John,
 
 When you first opened Mail after upgrading to Mavericks, did you allow Mail 
 to 'Update’?
Did not notice an Update request
 
 Exactly what Mail Boxes are missing? 
Quite a lot of personal boxes, some that have not been used for some time but 
still contain material that I access from time to time.
 
 Do you have SMART MAILBOXES and every MAILBOX other than ON MY MAC
 No ON MY MAC (greyed) under MAILBOXES”?
Don’t have any ‘Smart Mailboxes’ activated and all the existing mailboxes  are 
under ‘MAILBOXES'
 
 When you place your cursor near ICLOUD or any of the MAILBOXES  (greyed) that 
 are showing... do you see 'Hide' to the right of it?
None of the existing boxes are greyed and hovering seems to have no response.
 
 You can't Rebuild a Mailbox that is not showing, you have to select it to 
 Rebuild.
 
 Cheers,
 Ronni

Rgds
John

 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.9 Mavericks
 Windows 7 Ultimate (under sufferance)
 
 
 On 28 Oct 2013, at 10:19 am, John Thompson jet...@iprimus.com.au wrote:
 
 Thanks for the reply Ronni,
 I have showing
 Mailboxes
 Inbox
 primes
 iCloud
 and other assorted mill boxes but no ‘On My Mac’
 
 Would a rebuild possibly help?
 
 rgds
 John
 On 28 Oct 2013, at 9:40 am, Ronda Brown ro...@mac.com wrote:
 
 Hi John,
 
 First check that the Mailboxes might be in the Sidebar, but not showing.
 Open Mail
 You should see:
 Mailboxes
 Smart Mailboxes
 On my Mac
 iCloud
  any other Mail Account Mailboxes
 
 Mouse over (hover) over the On My Mac and you will see Show appear.
 Click Show and your Mailboxes should he back
 
 If that is not the problem post back.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 28 Oct 2013, at 9:29 am, John Thompson jet...@iprimus.com.au wrote:
 
 I recently upgraded to Mavericks, following all the proper procedures.  
 Everything went well with a total download/instal time of around 2 hours.  
 All software appears to work fine however, I have just noticed that a lot 
 of my Mailboxes have disappeared and only the most recently used boxes 
 remain.  Can I rebuild from Time Machine or my backup external drive?
 
 Regards
 
 
 John Thompson
 WAMUG #861
 
 Mac Mini
 2.53 GHz Intel Core 2 Duo
 4 GB 1067 MHz DDR3
 Mac OS X 10.9
 jet...@iprimus.com.au
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Lost Mailoboxes

2013-10-27 Thread Ronni Brown
Hi John,

When you first opened Mail after installing Mavericks, Mail would have asked to 
Upgrade your Mail.
 
The ICLOUD (heading is in a lighter grey) than the individual Mailboxes 
contained under them.
And you don't have a ON MY MAC (heading in lighter grey)... is that correct?

Before I can give you any further suggestions, would you send me a screenshot 
Offlist showing your Mailboxes please. 

I will send you a screenshot Offlist in another email showing you what I mean 
about the Show / Hide of ICLOUD mailbox
I don't want to be sending instructions to delete certain files in ~/Library 
until I know for sure what your problem is.

I will reply back Onlist after I see your screenshot.

Cheers,
Ronni


On 28 Oct 2013, at 11:35 am, John Thompson jet...@iprimus.com.au wrote:

 Hi Ronni,
   
 On 28 Oct 2013, at 10:57 am, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 When you first opened Mail after upgrading to Mavericks, did you allow Mail 
 to 'Update’?
 Did not notice an Update request
 
 Exactly what Mail Boxes are missing? 
 Quite a lot of personal boxes, some that have not been used for some time but 
 still contain material that I access from time to time.
 
 Do you have SMART MAILBOXES and every MAILBOX other than ON MY MAC
 No ON MY MAC (greyed) under MAILBOXES”?
 Don’t have any ‘Smart Mailboxes’ activated and all the existing mailboxes  
 are under ‘MAILBOXES'
 
 When you place your cursor near ICLOUD or any of the MAILBOXES  (greyed) 
 that are showing... do you see 'Hide' to the right of it?
 None of the existing boxes are greyed and hovering seems to have no response.
 
 You can't Rebuild a Mailbox that is not showing, you have to select it to 
 Rebuild.
 
 Cheers,
 Ronni
 
 Rgds
 John
 
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.9 Mavericks
 Windows 7 Ultimate (under sufferance)
 
 
 On 28 Oct 2013, at 10:19 am, John Thompson jet...@iprimus.com.au wrote:
 
 Thanks for the reply Ronni,
 I have showing
 Mailboxes
 Inbox
 primes
 iCloud
 and other assorted mill boxes but no ‘On My Mac’
 
 Would a rebuild possibly help?
 
 rgds
 John
 On 28 Oct 2013, at 9:40 am, Ronda Brown ro...@mac.com wrote:
 
 Hi John,
 
 First check that the Mailboxes might be in the Sidebar, but not showing.
 Open Mail
 You should see:
 Mailboxes
 Smart Mailboxes
 On my Mac
 iCloud
  any other Mail Account Mailboxes
 
 Mouse over (hover) over the On My Mac and you will see Show appear.
 Click Show and your Mailboxes should he back
 
 If that is not the problem post back.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 28 Oct 2013, at 9:29 am, John Thompson jet...@iprimus.com.au wrote:
 
 I recently upgraded to Mavericks, following all the proper procedures.  
 Everything went well with a total download/instal time of around 2 hours. 
  All software appears to work fine however, I have just noticed that a 
 lot of my Mailboxes have disappeared and only the most recently used 
 boxes remain.  Can I rebuild from Time Machine or my backup external 
 drive?
 
 Regards
 
 
 John Thompson
 WAMUG #861
 
 Mac Mini
 2.53 GHz Intel Core 2 Duo
 4 GB 1067 MHz DDR3
 Mac OS X 10.9
 jet...@iprimus.com.au
 

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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