Re: iphone/ipad backups

2016-10-13 Thread Rob Phillips
Hi It is possible that this issue is caused by a newer version of iOS not working with an older version of OSX. My wife had this message last week. I looked into it and came up with this site: http://www.mac-forums.com/iphone-hardware-and-accessories/328322-sync-issues-itunes-11-4-ios-9-0-1-osx

Re: iphone/ipad backups

2016-10-13 Thread Ronda Brown
Hello Gary, What was your result please? Sent from Ronni's iPad4 > On 3 Oct. 2016, at 2:25 pm, Ronni Brown wrote: > > Hello Gary, > >> I went to backup up my iPhone and get the >> >> "iTunes could not connect to the iPhone " Gary Dorn iPhone" because an >> invalid response was receiv

Re: iphone/ipad backups

2016-10-02 Thread Ronni Brown
Hello Gary, > I went to backup up my iPhone and get the > > "iTunes could not connect to the iPhone " Gary Dorn iPhone" because an > invalid response was received from the deviceā€ 1. Press and hold the Sleep/Wake button and the Home Button at the same time for at least 10 seconds. 2. Ig