Re: [webkit-dev] Bugzilla default assignees

2015-10-09 Thread Michael Catanzaro
On Fri, 2015-10-09 at 14:04 -0700, Lucas Forschler wrote:
> Changes to the component WebKit Gtk have been saved:
> Default CC list updated to bugs-nore...@webkitgtk.org

Thanks Lucas!
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Re: [webkit-dev] Bugzilla default assignees

2015-10-09 Thread Lucas Forschler
Changes to the component WebKit Gtk have been saved:
Default CC list updated to bugs-nore...@webkitgtk.org

> On Oct 9, 2015, at 12:48 PM, Michael Catanzaro  wrote:
> 
> On Fri, 2015-10-09 at 09:15 -0700, Lucas Forschler wrote:
>> Default CC List: 
>> bugs-nore...@webkitgtk.org did not match anything
>> 
>> Can you create a bugzilla user with that email, and I’ll try again?
>> Thanks,
>> Lucas
> 
> Done, could you try again please?
> 
> We also experimented a bit with it and found that we can disable all
> email for that account without disabling emails to people watching it,
> so Bugzilla won't actually be sending any extra mail!
> 
> Michael

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Re: [webkit-dev] Bugzilla default assignees

2015-10-09 Thread Lucas Forschler
Hi Michael,

Attempting to add it resulted in an error. I believe this may have to be a 
valid/registered email address inside bugzilla. 
Here is the error I received:

Bugzilla was unable to make any match at all for one or more of the names 
and/or email addresses you entered on the previous page.

Please go back and try other names or email addresses.

Default CC List:
bugs-nore...@webkitgtk.org did not match anything

Can you create a bugzilla user with that email, and I’ll try again?
Thanks,
Lucas


> On Oct 9, 2015, at 8:53 AM, Michael Catanzaro  wrote:
> 
> On Mon, 2015-09-28 at 15:41 -0700, Lucas Forschler wrote:
>> I can add a default CC for the WebKit Gtk component. However, I’m not
>> sure if using a fake email would cause any negative side effects.
>> (possibly an email bounce message on the mail server every time a bug
>> was created?)
>> 
>> Lucas
> 
> Hey Lucas,
> 
> Can you please add for our default CC: bugs-nore...@webkitgtk.org
> 
> Mails sent to this address will be ignored and won't bounce.
> 
> Thanks,
> 
> Michael

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Re: [webkit-dev] Bugzilla default assignees

2015-10-09 Thread Michael Catanzaro
On Mon, 2015-09-28 at 15:41 -0700, Lucas Forschler wrote:
> I can add a default CC for the WebKit Gtk component. However, I’m not
> sure if using a fake email would cause any negative side effects.
> (possibly an email bounce message on the mail server every time a bug
> was created?)
> 
> Lucas

Hey Lucas,

Can you please add for our default CC: bugs-nore...@webkitgtk.org

Mails sent to this address will be ignored and won't bounce.

Thanks,

Michael
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Re: [webkit-dev] Bugzilla default assignees

2015-10-09 Thread Michael Catanzaro
On Fri, 2015-10-09 at 09:15 -0700, Lucas Forschler wrote:
> Hi Michael,
> 
> Attempting to add it resulted in an error. I believe this may have to
> be a valid/registered email address inside bugzilla. 
> Here is the error I received:
> 
> Bugzilla was unable to make any match at all for one or more of the
> names and/or email addresses you entered on the previous page.
> 
> Please go back and try other names or email addresses.
> 
> Default CC List:  
> bugs-nore...@webkitgtk.org did not match anything
> 
> Can you create a bugzilla user with that email, and I’ll try again?
> Thanks,
> Lucas

I will ask our sysadmin to help with this... I'm afraid that Bugzilla
is probably going to want to send a confirmation mail. :)

Michael
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Re: [webkit-dev] Bugzilla default assignees

2015-10-09 Thread Michael Catanzaro
On Fri, 2015-10-09 at 09:15 -0700, Lucas Forschler wrote:
> Default CC List:  
> bugs-nore...@webkitgtk.org did not match anything
> 
> Can you create a bugzilla user with that email, and I’ll try again?
> Thanks,
> Lucas

Done, could you try again please?

We also experimented a bit with it and found that we can disable all
email for that account without disabling emails to people watching it,
so Bugzilla won't actually be sending any extra mail!

Michael
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Re: [webkit-dev] Bugzilla default assignees

2015-09-28 Thread Darin Adler
> On Sep 27, 2015, at 5:52 PM, Michael Catanzaro  wrote:
> 
> On Mon, 2015-09-14 at 09:39 -0700, Alexey Proskuryakov wrote:
>> Yet another approach used by the Accessibility component is to have a
>> technical account auto-CC'ed, and then anyone interested can follow
>> this account. This seems like the most reliable solution to me.
> 
> If someone with admin rights on Bugzilla could set this up for us, that
> would be awesome.

Yes, I’m sure someone can help. Do you have the accounts for each component? 
Then we can add these to the auto-CC list.

— Darin
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Re: [webkit-dev] Bugzilla default assignees

2015-09-28 Thread Darin Adler
> On Sep 28, 2015, at 3:07 PM, Michael Catanzaro  wrote:
> 
> On Mon, 2015-09-28 at 14:32 -0700, Darin Adler wrote:
>> Yes, I’m sure someone can help. Do you have the accounts for each
>> component? Then we can add these to the auto-CC list.
> 
> I was thinking it might be possible to just add some fake email
> addresses to the auto-CC list, like webkitgtk-ma...@webkit.bugs, that
> way we could have one auto-CCed to every component.

Sorry, I missed something. What’s the value of adding a fake email address to 
the auto-CC list?

— Darin
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Re: [webkit-dev] Bugzilla default assignees

2015-09-28 Thread Lucas Forschler
I can add a default CC for the WebKit Gtk component. However, I’m not sure if 
using a fake email would cause any negative side effects. (possibly an email 
bounce message on the mail server every time a bug was created?)

Lucas

> On Sep 28, 2015, at 3:38 PM, Darin Adler  wrote:
> 
>> On Sep 28, 2015, at 3:09 PM, Darin Adler  wrote:
>> 
>>> On Sep 28, 2015, at 3:07 PM, Michael Catanzaro  
>>> wrote:
>>> 
>>> On Mon, 2015-09-28 at 14:32 -0700, Darin Adler wrote:
 Yes, I’m sure someone can help. Do you have the accounts for each
 component? Then we can add these to the auto-CC list.
>>> 
>>> I was thinking it might be possible to just add some fake email
>>> addresses to the auto-CC list, like webkitgtk-ma...@webkit.bugs, that
>>> way we could have one auto-CCed to every component.
>> 
>> Sorry, I missed something. What’s the value of adding a fake email address 
>> to the auto-CC list?
> 
> Oh, I see. People “follow” that account.
> 
> — Darin
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Re: [webkit-dev] Bugzilla default assignees

2015-09-28 Thread Michael Catanzaro
On Mon, 2015-09-28 at 14:32 -0700, Darin Adler wrote:
> Yes, I’m sure someone can help. Do you have the accounts for each
> component? Then we can add these to the auto-CC list.

I was thinking it might be possible to just add some fake email
addresses to the auto-CC list, like webkitgtk-ma...@webkit.bugs, that
way we could have one auto-CCed to every component. But if we need to
use real addresses, we will make one @igalia.com email to use for just
the WebKitGTK+ component.

Michael
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Re: [webkit-dev] Bugzilla default assignees

2015-09-28 Thread Darin Adler
> On Sep 28, 2015, at 3:09 PM, Darin Adler  wrote:
> 
>> On Sep 28, 2015, at 3:07 PM, Michael Catanzaro  wrote:
>> 
>> On Mon, 2015-09-28 at 14:32 -0700, Darin Adler wrote:
>>> Yes, I’m sure someone can help. Do you have the accounts for each
>>> component? Then we can add these to the auto-CC list.
>> 
>> I was thinking it might be possible to just add some fake email
>> addresses to the auto-CC list, like webkitgtk-ma...@webkit.bugs, that
>> way we could have one auto-CCed to every component.
> 
> Sorry, I missed something. What’s the value of adding a fake email address to 
> the auto-CC list?

Oh, I see. People “follow” that account.

— Darin
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Re: [webkit-dev] Bugzilla default assignees

2015-09-28 Thread Darin Adler
> On Sep 28, 2015, at 3:07 PM, Michael Catanzaro  wrote:
> 
> I was thinking it might be possible to just add some fake email addresses to 
> the auto-CC list, like webkitgtk-ma...@webkit.bugs

I poked around a little. I don’t think it’s easy to do this.

> But if we need to use real addresses, we will make one @igalia.com email to 
> use for just the WebKitGTK+ component.

I think you should do this.

— Darin
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Re: [webkit-dev] Bugzilla default assignees

2015-09-27 Thread Michael Catanzaro
On Mon, 2015-09-14 at 09:39 -0700, Alexey Proskuryakov wrote:
> Yet another approach used by the Accessibility component is to have a
> technical account auto-CC'ed, and then anyone interested can follow
> this account. This seems like the most reliable solution to me.

If someone with admin rights on Bugzilla could set this up for us, that
would be awesome.

Thanks,

Michael
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Re: [webkit-dev] Bugzilla default assignees

2015-09-14 Thread Brian Burg
It should be possible for an administrator to set a component's default 
assignee and default cc: list. We use the default-cc approach for the Web 
Inspector component (though it often goes out of date).

However, the default assignee approach seems nice from a self-service POV, and 
we don’t seem to rely on the assignee field too much in the WebKit bugzilla. 
What do others think?

Brian

> On Sep 12, 2015, at 4:48 PM, Michael Catanzaro  wrote:
> 
> Hi,
> 
> In WebKit Bugzilla the default assignee for all bugs is Nobody. This is
> problematic because it makes it really hard to notice when new bugs are
> filed against a particular component. For example, I want to be CCed on
> all new bugs in the WebKit Gtk component. If there was a fake default
> assignee, say webkit-gtk-ma...@webkit.bugs, then I could just add that
> email to the User Watching section under my Email Preferences, and I'd
> notice whenever a bug in that component is filed or changes state. This
> is what we do in GNOME Bugzilla and it works quite well.
> 
> Since we don't have that, what I've been doing is watching Carlos
> Garcia, which is a decent approximation since he tends to get CCed on a
> lot of bugs. :) But only regular contributors know to CC him, so if the
> bug isn't filed by a regular contributor, nobody ever sees it.
> 
> If a Bugzilla admin could set up default assignees for the various
> components (or at least the WebKit Gtk component, but it would be
> useful for all of them), that would be awesome.
> 
> Thanks,
> 
> Michael
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Re: [webkit-dev] Bugzilla default assignees

2015-09-14 Thread Alexey Proskuryakov

Yet another approach used by the Accessibility component is to have a technical 
account auto-CC'ed, and then anyone interested can follow this account. This 
seems like the most reliable solution to me.

- Alexey



14 сент. 2015 г., в 9:26, Brian Burg  написал(а):

> It should be possible for an administrator to set a component's default 
> assignee and default cc: list. We use the default-cc approach for the Web 
> Inspector component (though it often goes out of date).
> 
> However, the default assignee approach seems nice from a self-service POV, 
> and we don’t seem to rely on the assignee field too much in the WebKit 
> bugzilla. What do others think?
> 
> Brian
> 
>> On Sep 12, 2015, at 4:48 PM, Michael Catanzaro  wrote:
>> 
>> Hi,
>> 
>> In WebKit Bugzilla the default assignee for all bugs is Nobody. This is
>> problematic because it makes it really hard to notice when new bugs are
>> filed against a particular component. For example, I want to be CCed on
>> all new bugs in the WebKit Gtk component. If there was a fake default
>> assignee, say webkit-gtk-ma...@webkit.bugs, then I could just add that
>> email to the User Watching section under my Email Preferences, and I'd
>> notice whenever a bug in that component is filed or changes state. This
>> is what we do in GNOME Bugzilla and it works quite well.
>> 
>> Since we don't have that, what I've been doing is watching Carlos
>> Garcia, which is a decent approximation since he tends to get CCed on a
>> lot of bugs. :) But only regular contributors know to CC him, so if the
>> bug isn't filed by a regular contributor, nobody ever sees it.
>> 
>> If a Bugzilla admin could set up default assignees for the various
>> components (or at least the WebKit Gtk component, but it would be
>> useful for all of them), that would be awesome.
>> 
>> Thanks,
>> 
>> Michael
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- Alexey


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Re: [webkit-dev] Bugzilla default assignees

2015-09-14 Thread Michael Catanzaro
On Mon, 2015-09-14 at 09:39 -0700, Alexey Proskuryakov wrote:
> Yet another approach used by the Accessibility component is to have a
> technical account auto-CC'ed, and then anyone interested can follow
> this account. This seems like the most reliable solution to me.

Yeah, I think that would be better, because that way everyone stays
CCed when the assignee changes. (In GNOME Bugzilla, the QA Contact
field serves that purpose, at the expense of cluttering the UI.)
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[webkit-dev] Bugzilla default assignees

2015-09-12 Thread Michael Catanzaro
Hi,

In WebKit Bugzilla the default assignee for all bugs is Nobody. This is
problematic because it makes it really hard to notice when new bugs are
filed against a particular component. For example, I want to be CCed on
all new bugs in the WebKit Gtk component. If there was a fake default
assignee, say webkit-gtk-ma...@webkit.bugs, then I could just add that
email to the User Watching section under my Email Preferences, and I'd
notice whenever a bug in that component is filed or changes state. This
is what we do in GNOME Bugzilla and it works quite well.

Since we don't have that, what I've been doing is watching Carlos
Garcia, which is a decent approximation since he tends to get CCed on a
lot of bugs. :) But only regular contributors know to CC him, so if the
bug isn't filed by a regular contributor, nobody ever sees it.

If a Bugzilla admin could set up default assignees for the various
components (or at least the WebKit Gtk component, but it would be
useful for all of them), that would be awesome.

Thanks,

Michael
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