[Wikimedia-l] OTRS summaries and statistics report, 2012

2013-01-21 Thread Keegan Peterzell
Greetings,

The snapshot summary and numbers for statistics of emails sent to Volunteer
Response Team for the year 2012 have been posted to Meta[1].  The Volunteer
Response Team, also known as OTRS, processes email inquiries, requests, and
comments about Wikimedia projects[2].  The data was derived from the OTRS
statistics module by Cbrown1023.

This is the first of further future documentation of traffic received to
the general OTRS queues.  In the report you will find data breakdowns for
OTRS admin logged action, all info queues, breakdowns of info queues with
subqueues, sister projects, and other maintenance details.  Since the
report contains a large number of datasets, I am not including the text
here.  If you need, I'll happily provide it by email.

1. https://meta.wikimedia.org/wiki/OTRS/Reports/2012
2. https://meta.wikimedia.org/wiki/OTRS

For the team,

-- 
~Keegan
(OTRS Admin hat)
http://en.wikipedia.org/wiki/User:Keegan
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[Wikimedia-l] Wikimania 2013 scholarship now accepting application

2013-01-21 Thread Simon Shek
Hi all,

Scholarship applications for Wikimania 2013 in Hong Kong are being accept.
The application window is one month (through 22 February).

Wikimania 2013 scholarship is an award given to an individual to enable
them to attend Wikimania in Hong Kong from 7-11 August, 2013.

Both types of scholarships will be available this year. Partial
scholarships will cover travel expenses to Wikimania, capped at 50% of the
estimated air fare from your nearest international airport according to
[[wm2013:Getting to Hong Kong]]. Full scholarships will cover round-trip
travel, dorms accommodations as arranged by the Wikimania Team, and
registration for Wikimania 2013.

Applicants will be rated on the following four dimensions:
1. Activity within Wikimedia (on-wiki and off-wiki) - 50%
2. Activity outside of Wikimedia and other free knowledge/software projects
- 15%
3. Interest in Wikimania and the Wikimedia movement - 25%
4. Fluency of English language - 10%

To learn more about Wikimania 2013 scholarships, please visit
https://wikimania2013.wikimedia.org/wiki/Scholarships
To apply for a scholarship, you can fill out the application form here:
https://scholarship.wikimedia.hk

If you have any question, email us at wikimania-shcolars...@wikimedia.org .

Good luck!

Simon Shek
Community coordinator - Wikimania 2013 / Wikimedia Hong Kong
wikimedia.hk
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[Wikimedia-l] Legal and Community Advocacy Office Hours Tuesday 18:00 UTC

2013-01-21 Thread James Alexander
Hi all,

It's been on the meta office hours page for a while but I'm not sure it's
been announced here yet. Geoff Brigham (WMF General Counsel) and his team
will be having an office hour Tuesday January 22nd (Tomorrow or today
depending on your location) at 18:00 UTC/10:00 PST to answer questions
about the work of the Legal and Community Advocacy Department. The office
hours will take place on the Freenode IRC network in the #Wikimedia-office
room.

For more information including a webchat link and time conversion links go
to the Meta office hour page:
http://meta.wikimedia.org/wiki/Office_Hours#How_to_participate

James

James Alexander
Manager, Merchandise
Wikimedia Foundation
(415) 839-6885 x6716 @jamesofur
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Re: [Wikimedia-l] Quarterly reviews of high priority WMF initiatives

2013-01-21 Thread Federico Leva (Nemo)

Steven Walling, 20/01/2013 23:34:

Following up on this...

The Editor Engagement Experiments team had the first one of these with Erik
and Sue last Tuesday (the 15th). Tilman was there to take notes, and I
published our slide deck, so there is a transcript and PDF to review for
those interested at:
https://meta.wikimedia.org/wiki/Metrics_and_activities_meetings/Quarterly_reviews/Editor_engagement_experiments

Erik will likely share some notes soon on how he and Sue want to rejigger
the meeting structure based on this first try. Overall it was helpful for
all parties, but obviously in a meeting this long and covering this kind of
material, adjustments can and should be made.


Thanks, I think it's useful as a summary of the past activities (among 
other things).
I asked a question on talk: maybe the answer is already in Erik's 
keyboard (Howie's summary partially answered me), or maybe not.


Nemo

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Re: [Wikimedia-l] COI versus OUTING

2013-01-21 Thread Nathan
Wikipedia's policies are meant to protect and further the goals of the
project, and to offer what little safeguard they can against undue harm to
good faith participants. People who try to undermine the project, or act in
a way antithetical to its goals, or themselves attempt to cause harm to
good faith participants should find no protection from its rules. That's
how I'd look at it from an "inside Wikipedia" perspective.

But the question is really one of personal ethics, and I think viewed that
way the answer is clear. You have no obligation to these people to continue
helping them maintain the secrecy and anonymity of their actions, which you
(and most) find ethically suspect. They are trying to mislead the public
for profit, using subversive methods, and they deserve at a minimum to have
that made public.
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Re: [Wikimedia-l] COI versus OUTING

2013-01-21 Thread Fred Bauder
> A not really hypothetical question:
>
> Let say one is the director of marketing at a 16 billion dollar company
> and
> decides to come to Wikipedia in an attempt to alter its coverage of one
> of
> your companies key products (which has been hit fairly hard lately by the
> evidence). One also invites 50 of your best friends (most of which are on
> your pay role to join you in this effort).
>
> Let say you are trying to do it anonymously but both you and your
> associates send out a whole bunch of intimidating emails to a long
> standing
> editor. Than this long standing editor without any real difficulty
> figures
> out who you are (as you sort of did email him). You than "vanish" from
> Wikipedia.
>
> What if this long standing editor decided to either hand the story over
> to
> the press or write something up for publication in a peer review journal
> as
> said editor does not stand for intimidation easily? And this long
> standing
> editor believes that the world / patients might be better off if
> this behavior become more widely known. How would the Wikimedia community
> apply the above two policies / guidelines (WP:COI and WP:OUTING)?
>
> --
> James Heilman
> MD, CCFP-EM, Wikipedian

Our prohibitions against "outing" of the personal information of other
editors refers to on-wiki accusations and guesses. You can use that
information freely with respect to private communications with
administrators or the arbitration committee regarding socking and
conflict of interest issues. On-wiki communications regarding conflict of
interest editing is OK but should omit such personal information.

If Wikipedia processes are ineffective in dealing with the problem,
publication off-wiki, particularly in a peer-reviewed journal, is
acceptable in my view as assuming power over an issue and information
concerning it implies a responsibility to deal with it adequately.
However, I hope you will attempt to use our processes before you do
something that may be damaging to our public image. Please give us a
chance. For one thing, if there are grounds, our checkuser crew can often
ferret out sock puppets and where they originate; you would have to
promptly, probably before any legal controversy is ripe or before a
court, obtain a court order to get that information on your own if
editing was done using an account name.

A note regarding evidence that you might need in defending a possible
libel action: edits containing personal identifying information may be
deleted or suppressed under our policies and can be retrieved later only
under the terms of a court order, so, obviously, get them before they are
hidden.

Fred Bauder



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Re: [Wikimedia-l] COI versus OUTING

2013-01-21 Thread David Gerard
On 21 January 2013 13:09, James Heilman  wrote:

> What if this long standing editor decided to either hand the story over to
> the press or write something up for publication in a peer review journal as
> said editor does not stand for intimidation easily? And this long standing
> editor believes that the world / patients might be better off if
> this behavior become more widely known. How would the Wikimedia community
> apply the above two policies / guidelines (WP:COI and WP:OUTING)?


The long-standing Internet practice is to publish threatening email as
being in the public interest. Wikipedia isn't the platform for that.

Given the indeterminate parameters of the original question, it would
depend if the editor in question felt that this was sufficiently in
the general public interest.

The (not-so-) hypothetical editor in question could then reasonably
leave it to other less-pissed-off editors to calmly sort out what
should be done in terms of coverage on the wiki itself.

This is of course all (not-so-) hypothetical.


- d.

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[Wikimedia-l] COI versus OUTING

2013-01-21 Thread James Heilman
A not really hypothetical question:

Let say one is the director of marketing at a 16 billion dollar company and
decides to come to Wikipedia in an attempt to alter its coverage of one of
your companies key products (which has been hit fairly hard lately by the
evidence). One also invites 50 of your best friends (most of which are on
your pay role to join you in this effort).

Let say you are trying to do it anonymously but both you and your
associates send out a whole bunch of intimidating emails to a long standing
editor. Than this long standing editor without any real difficulty figures
out who you are (as you sort of did email him). You than "vanish" from
Wikipedia.

What if this long standing editor decided to either hand the story over to
the press or write something up for publication in a peer review journal as
said editor does not stand for intimidation easily? And this long standing
editor believes that the world / patients might be better off if
this behavior become more widely known. How would the Wikimedia community
apply the above two policies / guidelines (WP:COI and WP:OUTING)?

-- 
James Heilman
MD, CCFP-EM, Wikipedian

The Wikipedia Open Textbook of Medicine
www.opentextbookofmedicine.com
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Re: [Wikimedia-l] Editor retention (was Re: "Big data" benefits and limitations (relevance: WMF editor engagement, fundraising, and HR practices))

2013-01-21 Thread Jussi-Ville Heiskanen
On Mon, Jan 21, 2013 at 10:03 AM, David Gerard  wrote:
> On 21 January 2013 01:23, Kim Bruning  wrote:
>> On Mon, Jan 14, 2013 at 09:53:46AM +, Richard Farmbrough wrote:
>
>>> number of years ago the oligarchy destroyed hope (Esperanza) - now the
>
>> Well,  Esperanza ended up ossified faster than the rest of wikipedia,
>> so it had to be taken down.
>
>
> Esperanza was killed because it became
> problematic.https://en.wikipedia.org/wiki/Wikipedia:Esperanza
>
> Perhaps bits of the idea may be useful, but it was a bad
> implementation and is generally not missed.

It's a bit late to try to ressurect something that never lived... I
don't think there is a way
back from admitting that WMF should stay out of running anything else
than the servers,
and fund (in a fit of honesty) every effort at making forking
feasible... otherwise there is
no hope for them...


-- 
--
Jussi-Ville Heiskanen, ~ [[User:Cimon Avaro]]

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Re: [Wikimedia-l] Editor retention (was Re: "Big data" benefits and limitations (relevance: WMF editor engagement, fundraising, and HR practices))

2013-01-21 Thread David Gerard
On 21 January 2013 01:23, Kim Bruning  wrote:
> On Mon, Jan 14, 2013 at 09:53:46AM +, Richard Farmbrough wrote:

>> number of years ago the oligarchy destroyed hope (Esperanza) - now the

> Well,  Esperanza ended up ossified faster than the rest of wikipedia,
> so it had to be taken down.


Esperanza was killed because it became
problematic.https://en.wikipedia.org/wiki/Wikipedia:Esperanza

Perhaps bits of the idea may be useful, but it was a bad
implementation and is generally not missed.


- d.

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