Re: [Wikimedia-l] Operation and oversight of OTRS system

2020-07-19 Thread Gnangarra
Full disclosure I am an OTRS agent, I am not speaking on behalf of OTRS I referencing only public information, or personal experiences This page https://meta.wikimedia.org/wiki/OTRS answers some the questions including a list of OTRS administrators , the last update to that page which was marked

Re: [Wikimedia-l] Operation and oversight of OTRS system

2020-07-19 Thread Alessandro Marchetti via Wikimedia-l
I am now quite confused. Are we supposed to ask very specific questions about OTRS hoping to get an answer because if the questions are too generic for sure we will never get a lot of answers? is that the general idea? ok if it helps, here are some of them 1. are OTRS policies categorized

Re: [Wikimedia-l] Operation and oversight of OTRS system

2020-07-19 Thread effe iets anders
On Sun, Jul 19, 2020 at 7:55 AM Andy Mabbett wrote: > On Sun, 19 Jul 2020 at 09:03, effe iets anders > wrote: > > > > I rather have > > that people make their assumptions explicit so that you have an > opportunity > > to clarify, and use that as the basis for further conversation. > > You seem

Re: [Wikimedia-l] Language Showcase, July 2020

2020-07-19 Thread Jan Ainali
Has this also been announced anywhere on-wiki? Best, Jan Ainali Den sön 19 juli 2020 kl 14:34 skrev Amir E. Aharoni < amir.ahar...@mail.huji.ac.il>: > Hello, > > This is an announcement about a new installment of the Language Showcase, a > series of presentations about various aspects of

Re: [Wikimedia-l] Operation and oversight of OTRS system

2020-07-19 Thread Andy Mabbett
On Sun, 19 Jul 2020 at 09:03, effe iets anders wrote: > > I rather have > that people make their assumptions explicit so that you have an opportunity > to clarify, and use that as the basis for further conversation. You seem to be assuming - wrongly - that I have made assumptions which I have

Re: [Wikimedia-l] [Mediawiki-i18n] Language Showcase, July 2020

2020-07-19 Thread Asaf Bartov
Will there be a written summary (of the technical updates, in particular) for those who would miss or won't make time for the presentation? A. Asaf Bartov (he/him/his) Senior Program Officer, Emerging Wikimedia Communities Wikimedia Foundation Imagine a

[Wikimedia-l] Language Showcase, July 2020

2020-07-19 Thread Amir E. Aharoni
Hello, This is an announcement about a new installment of the Language Showcase, a series of presentations about various aspects of language diversity and its connection to Wikimedia Projects. This next installment will deal with the translatewiki website, the Translate extension in general, the

Re: [Wikimedia-l] Operation and oversight of OTRS system

2020-07-19 Thread effe iets anders
We're dealing with a diverse community here, and at the same time people often want to imply information without making it explicit. I rather have that people make their assumptions explicit so that you have an opportunity to clarify, and use that as the basis for further conversation. My reading