On Wed, 23 Jan 2013 09:12:17 -0500, Rjd0060 wrote:
On Wed, Jan 23, 2013 at 8:59 AM, Yaroslav M. Blanter
wrote:
Thanks for your response. I actually meant not the list of queues,
but the
list of queues for which breakdowns are available - they only exist
in four
of five languages for the gener
On Wed, Jan 23, 2013 at 8:59 AM, Yaroslav M. Blanter wrote:
> Thanks for your response. I actually meant not the list of queues, but the
> list of queues for which breakdowns are available - they only exist in four
> of five languages for the general queues. Why are other languages not
> available
On Wed, 23 Jan 2013 08:56:58 -0500, Rjd0060 wrote:
On Wed, Jan 23, 2013 at 8:21 AM, Yaroslav M. Blanter
wrote:
All info queues and permissions queues were included in this report.
If a
language is not listed, it is because there is no queue for that
particular
language - do you have an
On Wed, Jan 23, 2013 at 8:21 AM, Yaroslav M. Blanter wrote:
> On Tue, 22 Jan 2013 00:30:13 -0600, Keegan Peterzell wrote:
>
>> Greetings,
>>
>> ...
>> This is the first of further future documentation of traffic received to
>> the general OTRS queues. In the report you will find data breakdowns f
On Tue, 22 Jan 2013 00:30:13 -0600, Keegan Peterzell wrote:
Greetings,
...
This is the first of further future documentation of traffic received
to
the general OTRS queues. In the report you will find data breakdowns
for
OTRS admin logged action, all info queues, breakdowns of info queues
wi
Bear in mind that this year's figures will be skewed by the absolutely
enormous SOPA response - I don't have the final numbers to hand, but I know
that at one point that morning OTRS was fielding an email every minute or
two about it. It's not clear from the report if these are seperated out or
if
On Wed, Jan 23, 2013 at 4:23 AM, Jon Davies wrote:
> Do the response times get published?
Jon,
Not in the current batch of stats. In the coming weeks, we're going to be
working on more detailed reports on specific queues. Response time
information (and more!) will be included in that.
--
Do the response times get published?
On 23 January 2013 01:28, phoebe ayers wrote:
> On Tue, Jan 22, 2013 at 1:51 AM, MZMcBride wrote:
> > Keegan Peterzell wrote:
> >>1. https://meta.wikimedia.org/wiki/OTRS/Reports/2012
> >>2. https://meta.wikimedia.org/wiki/OTRS
> >
> > Nice. Thanks for puttin
On Tue, Jan 22, 2013 at 1:51 AM, MZMcBride wrote:
> Keegan Peterzell wrote:
>>1. https://meta.wikimedia.org/wiki/OTRS/Reports/2012
>>2. https://meta.wikimedia.org/wiki/OTRS
>
> Nice. Thanks for putting this together. :-)
>
> MZMcBride
>
+1, thanks, this is a great report! It's very cool to see th
Keegan Peterzell wrote:
>1. https://meta.wikimedia.org/wiki/OTRS/Reports/2012
>2. https://meta.wikimedia.org/wiki/OTRS
Nice. Thanks for putting this together. :-)
MZMcBride
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Greetings,
The snapshot summary and numbers for statistics of emails sent to Volunteer
Response Team for the year 2012 have been posted to Meta[1]. The Volunteer
Response Team, also known as OTRS, processes email inquiries, requests, and
comments about Wikimedia projects[2]. The data was derived
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