Call the guy, explain that his billing slipped through the cracks, and that
he presently owes you for 15 months. Explain that you're going to charge
the current charges to his credit card (no quibble on that) and then ask how
he'd like to pay the rest of what's owing.
I have some customer's who'
Your story points out that there is a difference between being RIGHT and
WINNING. Here, the ISP was RIGHT and won judgment in the court of law. But
they LOST in the economic terms. This is definately something every ISP
should consider long and hard before suing a client.
- Larry Yunker
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