I received an email from my support staff who was mad because a customer called
screaming at them and the tech felt the installers weren't fixing problems
aggressive enough. Normally this is a simple fix but during this stressful
season both sides flew off in a rage. Our company dinner is
Deep Breaths. Some fun time at work. More breaks with sugar and less
caffeine. Exercise.
All work to release stress.
If everyone is under pressure at your office - and you know it - it is
your job to help manage that stress.
Or lose customers.
Just my quick 2 cents.
Peter
Forbes Mercy
