Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Mallon, Jason
Thanks for all the responses on this. Thanks, Jason Mallon | Network Engineer III [/var/folders/h2/r448cc4j4_v70yns10brx6r0gq/T/com.microsoft.Outlook/Content.MSO/90F25235.tmp] OIT The University of Alabama jemal...@ua.edu

Re: [EXTERNAL] Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Mallon, Jason
Thanks for these links Mike. Thanks, Jason Mallon | Network Engineer III [/var/folders/h2/r448cc4j4_v70yns10brx6r0gq/T/com.microsoft.Outlook/Content.MSO/90F25235.tmp] OIT The University of Alabama jemal...@ua.edu

RE: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Enfield, Chuck
Thanks for the links Mike. I’ve seen some of these before, but not all of them. They’re definitely worth checking out. From: The EDUCAUSE Wireless Issues Community Group Listserv On Behalf Of Mike Atkins Sent: Friday, October 9, 2020 4:33 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject:

RE: [EXTERNAL] Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Enfield, Chuck
We design to -60dBm as measured by a Fluke Aircheck, That usually works out to around -63 to -65 on a MacBook and -65 to -68 on a tablet or phone. I’m sure there are a few outlier devices that measure it as weaker than -70, but until recently it was clear that those were outliers. If you did

Re: [EXTERNAL] Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Mallon, Jason
Agreed, an iOS device at -65 starts roaming and acts wonky from time to time. The issue we run into a lot is, which iOS device do you design for? Do you design with the iphone 11 or 10, or do you design for the frst SE, 6, or 7 that are four or five years old now? With iOS devices able to

RE: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Mike Atkins
While this is not an Apple specific thread, Dan Jones’ presentation at Wireless Technology Forum on “Designing Wireless Networks for Apple” was very entertaining/helpful in explaining the Apple roaming docs he referenced. Several pointed out documented vs observed behaviors are not always the

Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Jake Snyder
On thing to keep in mind is that iOS devices start behavior poorly when they have no good option above -65. That’s the threshold they prefer 5GHz and when you combine that with “hallway design” and “band select” you are asking for a bad time. Scenario: Client doesn’t see 5GHz above -65.

Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread James Helzerman
Best thing you can do for clients is have a 5GHz only SSID. We moved over the summer to this with our main 802.1x network and it has fixed a ton of these roaming issues and complaints of performance. Basically take the decision making out of the hands of the client, give them only one band to

Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Mallon, Jason
We are seeing a lot of this on the 1815w’s. We are getting complaints in dorms that have 9115s and 2802s as well. I am going to fix the building with the 2802s tomorrow to see if that helps them any. Same thing we get 1 complaint, but everybody on the floor is having the issue. I am not

Re: [WIRELESS-LAN] [External Email] Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Jess Walczak
Sorry for the spam, but please put me on the invite list for this Zoom session. Thanks!--Jess Walczak, University of St. Thomas, Saint Paul, MN On Fri, Oct 9, 2020, 1:31 PM Jeffrey D. Sessler wrote: > The 9800 does have a conversion tool for the aireOS controller configs > and does most

RE: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Enfield, Chuck
A lot of devices roam aggressively once RSSI falls below some threshold level. It was -70dBm for a few years. It started on Apple products and was soon copied by Samsung, Microsoft, and many others. I’ve long treated roaming issues where the 5GHz signal is around or weaker than -70 as

RE: [WIRELESS-LAN] [External Email] Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Jeffrey D. Sessler
The 9800 does have a conversion tool for the aireOS controller configs and does most everything but the encrypted stuff. Even if building from scratch, running the existing config through the tool may help in understanding how all the pieces work, including the equivalent commands between the

Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Tim Cantin
We're getting hit with this too, and have a case open with Cisco on it. Next step is to set up some live debugging... We have two 8510's paired for failover, upwards of 3,000 client wi-fi devices connected, and we've had maybe 20-30 reports that might be related to this. We may have clients who

RE: Client roaming

2020-10-09 Thread Jeffrey D. Sessler
My personal belief is that even today, technologies like band select just compete with the secret sauce on the client side, and are subject to problems. Every time I've experimented with it, I turn it back off (cisco and aruba), as your success is often short-lived until the next device OS or

RE: [WIRELESS-LAN] [External Email] Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Dennis Xu
I have completed a 5508 to 9800-L migration recently. I can join and share my experience too. Dennis From: The EDUCAUSE Wireless Issues Community Group Listserv On Behalf Of Alan D Wang Sent: October 9, 2020 1:32 PM To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU Subject: Re: [WIRELESS-LAN]

Re: [External Email] Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Alan D Wang
I would be interested in this session as well On Fri, Oct 9, 2020 at 1:26 PM Christina Klam wrote: > I want in. > > Thank you, > > Christina Klam > Network Engineer > Institute for Advanced Study > 1 Einstein Dr > Princeton, NJ 08540 > (m) +1 609-751-7899 > (o) +1 609-734-8154 > ck...@ias.edu >

Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Christina Klam
I want in. Thank you, Christina Klam Network Engineer Institute for Advanced Study 1 Einstein Dr Princeton, NJ 08540 (m) +1 609-751-7899 (o) +1 609-734-8154 ck...@ias.edu From: "Brahim Bouchaiba" To: "The EDUCAUSE Wireless Issues Community Group Listserv" Sent: Friday, October

Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Brahim Bouchaiba
I like to be added also. Thanks. On Fri, Oct 9, 2020 at 11:27 AM Jesse Thomas wrote: > Same here - we're moving from WiSM2 to 9840. > > Thanks, > > > -- > Jesse Thomas > Network & Systems Administrator > Hamilton College > 315-859-4211 > > > On Fri, Oct 9, 2020 at 10:44 AM Slone, Kelly >

Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Jesse Thomas
Same here - we're moving from WiSM2 to 9840. Thanks, -- Jesse Thomas Network & Systems Administrator Hamilton College 315-859-4211 On Fri, Oct 9, 2020 at 10:44 AM Slone, Kelly wrote: > I would also like to be included. > > > > Thank you, > > > > *Kelly Slone, **B.S., MCP* > > IT

RE: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Enfield, Chuck
FWIW, I've been reluctant to assume this is a new problem. Usage patterns have changed in the dorms and people are spending much more time using real-time protocols than ever before. Those protocols make brief connectivity issues very noticeable. It's quite possible we've always had these

Re: [WIRELESS-LAN] Client roaming

2020-10-09 Thread Michael Davis
We're an Aruba shop and only seeing it on iOS and MacOS devices. On 10/9/20 10:44 AM, Mallon, Jason wrote: I have not been able to pinpoint a device type as of yet.  It seems to be happening across all platforms including game systems. Thanks, *Jason Mallon*| Network Engineer III

Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Slone, Kelly
I would also like to be included. Thank you, Kelly Slone, B.S., MCP IT Infrastructure Engineer Marshall University Information Technology Drinko Library DL 436 Office: 304-696-6109 Helpdesk: 304-696-3200 slon...@marshall.edu From: The EDUCAUSE Wireless Issues

Re: Client roaming

2020-10-09 Thread Mallon, Jason
I have not been able to pinpoint a device type as of yet. It seems to be happening across all platforms including game systems. Thanks, Jason Mallon | Network Engineer III [/var/folders/h2/r448cc4j4_v70yns10brx6r0gq/T/com.microsoft.Outlook/Content.MSO/90F25235.tmp] OIT The University of

RE: Client roaming

2020-10-09 Thread Enfield, Chuck
We're an Aruba shop and have noticed similar behavior. We're having more incidents of intermittent connectivity issues this year than in previous years, and most of those clients are making questionable roaming decisions. It's been really prevalent with iOS and MacOS. Much less on Windows

Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Michael Usher
Sounds like I might need to set up a general session. I'll catch Don and Abbas early next week, but if there's other interest, I'm happy to do a wider discussion after a bit of preparation. I'll send out an invite for signups when I'm ready next week. On Fri, Oct 9, 2020 at 7:27 AM Floyd, Brad

Re: [EXTERNAL] Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Mallon, Jason
Mike, Add me as, please. Thanks, Jason Mallon | Network Engineer III [/var/folders/h2/r448cc4j4_v70yns10brx6r0gq/T/com.microsoft.Outlook/Content.MSO/90F25235.tmp] OIT The University of Alabama jemal...@ua.edu

Client roaming

2020-10-09 Thread Mallon, Jason
Wondering if anybody else is seeing this. We currently have devices doing a lot of roaming between 5 and 2.4 radios, especially in the dorms. I would not think anything of it normally, but they are moving from a -52 to -58 on the 5 radio to a -75 or worse on the 2.4 radio. This doesn’t seem

RE: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Floyd, Brad
Mike, Per our recent conversation about this topic, yes please add me to the invite list. Thanks, Brad From: The EDUCAUSE Wireless Issues Community Group Listserv [mailto:WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU] On Behalf Of Mike Atkins Sent: Friday, October 09, 2020 9:08 AM To:

Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Abbas Abbas
Add me please. Best Regards * Abbas* *(Shafqat Abbas)* On Fri, Oct 9, 2020 at 10:08 AM Mike Atkins wrote: > I’ve reached out to a few schools individually on this very topic. Would > the group want to do a Zoom session on this? > > > > > > > > > > > > *Mike Atkins * > > Network Engineer >

RE: [EXTERNAL]Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Sullivan, Don
Yes I would. Don Sullivan Network Administrator Technology Services 205-726-2111 | office dsulli...@samford.edu LinkedIn www.samford.edu 800 Lakeshore Drive Birmingham, AL

Re: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Michael Usher
Hey Don, We're going through that process at the moment. We've migrated most of our config across and we're running about 280 x 9120 APs with 400 client devices on it so far (mostly dorms -- about 1/3 of our overall on-site device count). I'd be happy to do a Zoom session with you and show you

RE: [WIRELESS-LAN] Transitioning from older controller to new controller

2020-10-09 Thread Mike Atkins
I’ve reached out to a few schools individually on this very topic. Would the group want to do a Zoom session on this? *Mike Atkins * Network Engineer Office of Information Technology University of Notre Dame *From:* The EDUCAUSE Wireless Issues Community Group Listserv <

Re: [WIRELESS-LAN] Mac wireless issue

2020-10-09 Thread Anthony Croome
We also have plenty of apple laptop users complaining about wifi performance. We have at least one macbook user who seems not to be able to connect to u-nii-1 channels and falls back to 2.4GHz. One suggestion I read today was to 'turn off unlock with Apple Watch and reboot'. Anthony

Transitioning from older controller to new controller

2020-10-09 Thread Sullivan, Don
We are in the process of upgrading our wireless from a Cisco 8510 to a Cisco 9800-80. I wanted to query those on this list who have already gone through this process about any lessons learned that would have been nice to know before transitioning your existing AP inventory that is compliant