Chuck,
We can get the Xbox’s connected on to our guest network with ease, but moving
them back we are still seeing the issue. We were able to get him to download
the new code from the guest network, and that didn’t fix the issue either.
Thanks,
Jason Mallon | Network Engineer III
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OIT
The University of Alabama
<https://www.ua.edu/>jemal...@ua.edu<mailto:jemal...@ua.edu>
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From: The EDUCAUSE Wireless Issues Community Group Listserv
on behalf of "Enfield, Chuck"
Reply-To: The EDUCAUSE Wireless Issues Community Group Listserv
Date: Wednesday, March 4, 2020 at 12:08 PM
To: "WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU"
Subject: [EXTERNAL] Re: [WIRELESS-LAN] Xbox One and WPA3
I’m not saying this is what you have, but around October we started getting
XboxOne issues. If you run the network test on the console you get an error
forming the Teredo tunnel. Neither a soft nor hard reset of the console fixes
it, but switching networks seems to. In our case we have the user connect to
guest, then move back to the IoT SSID, and that seems to fix it.
FWIW, this seems to correlate with an update of Call of Duty Modern Warfare and
there’s chat in the forums about that update having the same effect on home
networks.
I can’t provide much more precise detail because I didn’t work on it myself.
Chuck
From: The EDUCAUSE Wireless Issues Community Group Listserv
On Behalf Of Mallon, Jason
Sent: Wednesday, March 4, 2020 10:06 AM
To: WIRELESS-LAN@LISTSERV.EDUCAUSE.EDU
Subject: [WIRELESS-LAN] Xbox One and WPA3
Hey everybody,
We are currently testing WPA3 in a couple of our dorms and academic buildings
using 8.10.112 on the Cisco 8540 controller. We started hitting bugs with the
1815w on 8.5.140 and were encouraged to upgrade to 8.8 or 8.10 per TAC.
Through discussions with our SE we found that 8.10 is going to be the long live
release and decided to go that path. We tested what we could in the office,
and there were no issues with this. We have been running this code since last
year without any issues. At some point after the semester started we started
getting tickets for Xbox One that are on the 8.10 code level. I know the SSID
is functioning properly because of all the other devices that are connected
including PS4s. All of the Xbox owners that have complained have given the
same error message. Just curious if anybody else is seeing this issue.
“your security protocol will not work xbox one "Your console supports WPA/WPA2
(personal), WPA2 (personal), and WEP network security protocols, but your
router is using something else. You'll need to change your routers
configuration.""
Thanks,
Jason Mallon | Network Engineer III
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OIT
The University of Alabama
<https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ua.edu%2F=02%7C01%7Ccae104%40PSU.EDU%7C762fd781af894ea2016e08d7c04d86be%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637189311524746181=Uarp1MtHY6nnQuD7EUYl7c7JRU71%2FJTZZXvIvPYTOko%3D=0>jemal...@ua.edu<mailto:jemal...@ua.edu>
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