Re: [WISPA] basic contract for 3rd party company doing installations

2009-07-24 Thread Joe Miller
Rick, Thanks, this is perfect. I just have to change a little of the verbage. This has saved a bunch of time. Joe M - Original Message From: RickG rgunder...@gmail.com To: WISPA General List wireless@wispa.org Sent: Thursday, July 23, 2009 11:08:22 PM Subject: Re: [WISPA] basic

[WISPA] Dragonwave Support

2009-07-24 Thread can...@believewireless.net
Just curious what everyone's experience with Dragonwave support has been. Do they answer e-mail/phone calls promptly? Is their support 24/7? Is the product so good you just don't know because you've never contacted them?

Re: [WISPA] Dragonwave Support

2009-07-24 Thread Lakeland
I have never been able to get anyone from Tech Support on the phone when first calling. They appear to have an answering service that takes the info and then call a tech. I have always received a call back within 30 minutes with the exception of one time. Usually when they call us back we

Re: [WISPA] Dragonwave Support

2009-07-24 Thread Nathan Stooke
Hello, We have had good success with their support. Thanks -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of can...@believewireless.net Sent: Friday, July 24, 2009 7:52 AM To: wireless@wispa.org Subject: [WISPA]

Re: [WISPA] Dragonwave Support

2009-07-24 Thread robert maier
I use two pieces of gear Motorola and D/W.  I find D/W support to be very good, they always get back to you in a timely manner --- On Fri, 7/24/09, can...@believewireless.net p...@believewireless.net wrote: From: can...@believewireless.net p...@believewireless.net Subject: [WISPA] Dragonwave

Re: [WISPA] Dragonwave Support

2009-07-24 Thread Adam Greene
We had some issues initially setting up our unlicensed 24GHz Dragonwave link because of some environmental issues, and the support was, in general, terrific. After-hours (even weekend) cell-phone support from a very knowledgable technician. Not all technicians were on the same level, but in

Re: [WISPA] Lightning 1, Bullet 0

2009-07-24 Thread Adam Kennedy
That'll buff out. Adam Kennedy Senior Network Administrator Cyberlink Technologies, Inc. Phone: (888) 293-3693 Fax: (574) 855-5761 -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Matt Larsen - Lists Sent: Thursday, July 23, 2009 5:15

Re: [WISPA] Dragonwave Support

2009-07-24 Thread Tom DeReggi
Well, when I really needed support for Dragonwave, 3-DB Networks (Daniel White) was the man. (even though he's in sales) So I'm saying, you can also rely on the channel. As for Dragonwave direct support, during business hours I had found them to be helpful, and I have respect for their

[WISPA] Anyone serve Elco Nevada?

2009-07-24 Thread Ryan Ghering
Does anyone on the list serve Elco Nevada? if so what equipment do you use? Looking for a provider for a customer who is moving. Thanks Ryan WISPA Wants You! Join today! http://signup.wispa.org/

Re: [WISPA] Anyone serve Elco Nevada?

2009-07-24 Thread Kevin Neal
I think Beehive does. -Kevin On Fri, Jul 24, 2009 at 1:45 PM, Ryan Gheringrgher...@gmail.com wrote: Does anyone on the list serve Elco Nevada? if so what equipment do you use? Looking for a provider for a customer who is moving. Thanks Ryan

Re: [WISPA] Dragonwave Support

2009-07-24 Thread 3-dB Networks
Probably coming late to this... my experience with their support (the very limited times I have need to contact them) has been outstanding. For instance, one radio we needed an advanced RMA on we contacting them at 4pm MST and they had us the new one the next day. I have received telephone

Re: [WISPA] Dragonwave Support

2009-07-24 Thread 3-dB Networks
Hey I'm not just a sales man :-D I keep saying I'm the unlucky guy from the Mesa Infrastructure team that got pushed into sales ;-) Daniel White 3-dB Networks http://www.3dbnetworks.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of

Re: [WISPA] Re-evaluating our anti-spam solution

2009-07-24 Thread Blake Covarrubias
We're running the setup (Postfix, SA, amavisd-new, FuzzyOCR) except with Cyrus instead of dbmail. Works great. -- Blake Covarrubias On Jul 20, 2009, at 6:37 AM, Curtis Maurand wrote: I've been running Postfix, amavisd-new, spamassassin, dbmail for many years and its been rock solid. I've